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CIO Survival Guide: The Convergence of Collaboration, Cloud, and Clients by Cisco Systems, Inc.
April 06, 2011 - (Free Research)
Today’s workers demand mobile devices, SaaS and online collaboration tools in order to be more productive. Given that these new consumer-inspired technologies cannot be divorced from the current IT infrastructure, CIOs face difficult questions. Read this paper to learn how CIOs can ensure that they are orchestrating a harmonic convergence.
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Emerging Media Series: Online Video, Social Networks and Wikis by KnowledgeStorm, Inc
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November 09, 2006 - (Free Research)
This report, the third in a series of studies examining the impact that emerging online media have on B2B technology marketing, shows how three mainstays of the Web 2.0 culture are evolving into B2B information delivery tools: Online video, Social networks and Wikis.
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The Social Sales Revolution by Salesforce.com
February 06, 2012 - (Free Research)
This e-book examines how some of today’s most successful reps approach social sales. Among others, you’ll meet a wine salesman with almost a million Twitter followers, a global manufacturer who is taking orders on Facebook, and a storage saleswoman who used Twitter and other tools to exceed her quota by 200%.
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Social Intelligence Approaches to Support Four Core Customer Scenarios by Hewlett-Packard Limited
June 01, 2012 - (Free Research)
This paper outlines some of the best methods for deploying social intelligence to support your CRM strategies. Read this and learn how the right social intelligence can help you win new customers, retain existing customers, reduce the cost of customer management and more. Also, discover specific use cases of social intelligence.
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FINRA: Compliance Guide Social Networks, Web 2.0 and Unified Communications by FaceTime Communications
September 21, 2010 - (Free Research)
This whitepaper sets out some of the key rules, guidelines and associated risks for FINRA member firms and suggests ways that organisations can use technology to protect themselves and their RRs. In addition, it looks at some of the other issues that enterprises may encounter when enabling the new internet.
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Web 2.0 Engaging Customer Passion by SDL Web Content Management Solutions Division
July 27, 2010 - (Free Research)
This paper examines the ways in which organizations can tap into Web 2.0 interaction as part of the marketing strategy, marketing tactics and communication plan to create customer engagement by matching your visitors' passion and to figure out the "best fit" for the new opportunities that present themselves.
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Handbook: The Dos and Don’ts of Social Media Analytics by IBM
December 21, 2012 - (Free Research)
Read this handbook for advice on developing a social media analytics strategy, maintaining a clear business purpose for the program, and dealing with obstacles along the way.
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E-Guide: Harnessing Social Analytics by IBM
December 21, 2012 - (Free Research)
In this e-guide, discover how social media analytics software leverages text analytics capabilities to reveal patterns, trends, and potential business problems within online discussions.
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Running a Successful Enterprise 2.0 Pilot by NewsGator
May 17, 2010 - (Free Research)
NewsGator has years of experience running effective social computing solution pilots. Running a successful pilot not only boosts the value you can derive from your solution, it also prepares you for a successful companywide launch. This whitepaper will provide a framework for a successful pilot, give best practice tips and tricks, and more!
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Best Practice Guide to Addressing Web 2.0 Risks by Lumension
January 31, 2012 - (Free Research)
With the rise of user-generated content, social networks and readily available information offered by the Web 2.0-enabled workplace, users are more connected to people and ideas than ever before. This new level of connectivity also introduces significant risk. In this resource, find 5 key best practices for reducing risk in a Web 2.0 world.
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Media Mobility Delivering Ultimate Video Experiences by Motorola, Inc.
December 31, 2008 - (Free Research)
Media Mobility promises a sophisticated user experience that will enable operators to dramatically increase their multi-play service bundles that integrate voice, data and video offerings.
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Securing the Social Enterprise by Websense, Inc.
April 05, 2011 - (Free Research)
This paper delves into the social networking security landscape — the good, the bad and the ugly — andoffers practical guidance toward harnessing the power of the social Web to help businesses benefit from it.
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Presentation Transcript: Three Reasons Why Security Fails and What to Do About It by Sophos, Inc.
February 03, 2010 - (Free Research)
Web security seems to get tougher every year. Dynamic content, user generated content, and social networking increase the complexity of securing hosted web servers. Read this presentation transcript to learn about the latest web threats, which ones to be most concerned with, and what IT pros should do to help prevent them.
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CyberAgent translates blog user insights into a more engaging experience by IBM
April 29, 2013 - (Free Research)
View this white paper to learn how Japan's largest blog service provider, CyberAgent, found a way to create a new level of engagement and loyalty among its blog readers. By developing an analytics framework that enabled a new kind of insight into blogging preferences and behavior.
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Readying your Portals for Social Business by IBM
August 16, 2011 - (Free Research)
Social networking, high-speed mobility and smarter devices are changing the way we do business. Read this paper now to learn how you can create value for your business through building robust social and real-time collaboration capabilities into portals.
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Implementing Best Practices for Web 2.0 Security with the Websense Web Security Gateway by Websense, Inc.
June 18, 2009 - (Free Research)
The best way to address Web 2.0 threats is to combine the best aspects of traditional security and control techniques with new technology designed to address the dynamic, real-time nature of Web 2.0. This paper describes how one such solution enables you to quickly implement a best practices approach to making Web 2.0 secure and effective.
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Bringing Order to the Chaos of “Bring Your Own Device” by Enterasys
April 30, 2012 - (Free Research)
In order to fully accept the “Bring Your Own Device” (BYOD) trend in your enterprise, it is vital to find a solution that provides security, scalability, centralized policy, and a superior end-user experience. Learn how you can bring order to the chaos of BYOD, plus details of a solution that can help you achieve this.
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Facebook’s Best Kept Secret: Building Conversions and Revenue with Ads for Fans by WebTrends
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April 12, 2013 - (Free Research)
With over 800 million Facebook users to potentially see your message, you need to capitalize on the marketing opportunity that Facebook ads presents. Read this white paper to better understand targeted ads for fans, and for advice on creating a strategy for successfully driving traffic, tracking campaign activity, and increasing conversions.
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E-Guide: Top 3 Trends That Could Influence CIOs by Dell, Inc. and Intel®
March 13, 2012 - (Free Research)
This expert e-guide from SearchCIO.com offers advice on how to capitalize on cloud computing, social networking and big data for big payoffs in both their business and career by examining strategies for shared services, data analytics and consumerization of IT.
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Threat Containment for Facebook by BlueCoat
October 08, 2010 - (Free Research)
This technical brief discusses multiple Blue Coat solutions to address malicious content control, enforce acceptable use policies, prevent sensitive information leakage and enhance user productivity on Facebook.
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Three Must-Have’s to Securing the Social Web by Websense, Inc.
July 14, 2011 - (Free Research)
Social Web has emerged as a valuable business tool for innovative organizations to engage with customers and stay competitive. But among the popularity comes great risk, as these networks can be targets for cybercriminals. View this paper to explore the 3 crucial measures to take in order to provide safe and productive use of this great resource.
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