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Securing Your IT Infrastructure with SOC/NOC Collaboration by Hewlett-Packard Company September 28, 2012 - (Free Research) Get help seamlessly integrating log management into IT operations to effectively integrate SOC and NOC, empowering your organization to effectively manage your IT infrastructure while simultaneously ensuring its security.  (WHITE PAPER) READ ABSTRACT |

Building a Successful Security Operations Center by ArcSight, an HP Company December 01, 2009 - (Free Research) Designing, building, and managing an internal security operations center can dramatically improve an organization's ability to rapidly recognize and respond to malicious information security events. This paper outlines industry best practices for building and maturing a security operations center (SOC).  (WHITE PAPER) READ ABSTRACT |

SUN SPARC® ENTERPRISE T5440 SERVER ARCHITECTURE by Sun Microsystems, Inc. October 01, 2008 - (Free Research) Employing UltraSPARC® T2 Plus processors - an evolution of the industry's first massively threaded systems on a Chip (SoC) - the Sun SPARC® Enterprise T5440 server offers breakthrough performance and energy efficiency to drive Web 2.0 infrastructure and address other demanding datacenter challenges.  (WHITE PAPER) READ ABSTRACT |

Creating an Effective Security Operations Function by RSA, The Security Division of EMC October 2008 - (Free Research) Read this white paper to understand all the activities and roles in a security operations function - your first step in making those operations more effective and efficient.  (WHITE PAPER) READ ABSTRACT |

SOA and BPM: A Process Centric Approach - Part 1 Background and Basic by Oracle Corporation June 2009 - (Free Research) In a process centric approach to SOA and BPM, perspectives of strategy, systems, business and technology can be incorporated in order to achieve successful change in business processes - discussed here as Service-Oriented Computing (SOC) as a way of gaining a better view on SOA in relation to BPM.  (PRESENTATION TRANSCRIPT) READ ABSTRACT |

Bridging the Gap: Security, Operations & Compliance by eIQnetworks February 2009 - (Free Research) Read this white paper to see why SecureVue delivers the most cost effective and comprehensive technical solution on the market today to manage security, operations and compliance requirements.  (WHITE PAPER) READ ABSTRACT |

SANS What Works in Intrusion Prevention and Detection by Sourcefire July 1967 - (Free Research) This white paper shows you how TransUnion was able to successfully implement an effective intrusion defense system (IDS) that helped them meet compliance requirements and secure their corporate environment.  (WHITE PAPER) READ ABSTRACT |

Case Study: Curve by NEC Corporation August 2009 - (Free Research) Curve, a theater which opened in November 2008 in the UK, needed a highly flexible communications solution that could support both its current communications and customer interaction requirements. Download this case study to see how Curve partnered with NEC to deploy Unified Communications.  (CASE STUDY) READ ABSTRACT |

Transforming SIEM Into Early Warning System for Advanced Threats by EMC Corporation September 2012 - (Free Research) Reactive security just won't cut it in today's threat landscape; APTs and other advanced threats require an advanced security strategy. This whitepaper details how you can use your SIEM for proactive detection and mitigation of such threats. View now to learn more!  (WHITE PAPER) READ ABSTRACT |

SaaS Data Loss: The Problem You Didn't Know You Had by Asigra January 2013 - (Free Research) This analyst insight will focus on software-as-a-service as a platform for enterprise applications and the surprisingly high percentage of survey respondents that reported losing data from their SaaS applications.  (WHITE PAPER) READ ABSTRACT |

Keeping Pace with the Consumer by Aspect March 2013 - (Free Research) Customers are demanding high levels of service from a variety of new channels - channels that bring both risk and opportunity for CRM. This helpful whitepaper outlines the key capabilities of a next-generation contact center and explores the various tools you should consider for supporting a collaborative CRM initiative.  (WHITE PAPER) READ ABSTRACT |

Are Public Sector organisations embracing collaboration to provide more Seamless Service for the 24/7 citizen? by Aspect May 2013 - (Free Research) Modern contact centers are faced with customer demands for consistent, 24/7 service and support - even the public sector. This in-depth survey report delves into the challenges that public sector contact centers face, highlights the key trends that will affect customer interaction, and investigates the success rates of cost-savings initiatives.  (WHITE PAPER) READ ABSTRACT |

Making the Back Office Pay by Aspect March 2013 - (Free Research) 42% of contact center decision-makers say they're unable to effectively manage end-to-end workflow of customer interactions, and one of the main reasons for this is sub-par back-office processes. In this resource, explore how improving back-office staff utilization and performance results in more accurate, timelier responses to customer queries.  (WHITE PAPER) READ ABSTRACT |

Building robust private cloud services infrastructures by Dell, Inc. and Intel® November 0002 - (Free Research) Access this exclusive source to discover how your business can gain all of the benefits of a public cloud, but with much more control over your infrastructure  (WHITE PAPER) READ ABSTRACT |

5 Ways to Optimize Your Workforce by Aspect December 2012 - (Free Research) You need to provide a flexible, efficient and consistent customer experience, but with the myriad of communication channels available today, legacy service strategies are inadequate. Read on to learn how unified communications and workforce optimization can provide the visibility and control needed to deliver exceptional customer service.  (WHITE PAPER) READ ABSTRACT |

Discovery Communications Continues Global Expansion with Help from Savvis Managed Services by SAVVIS June 2010 - (Free Research) Savvis delivers a complex, fully managed infrastructure for Discovery to support its real-time advertising deliverables, ad sales, scheduling, and programming for all its international operations. Savvis’ solution allows Discovery to take advantage of a broad portfolio of managed services.  (WHITE PAPER) READ ABSTRACT |

The Business Case for Managed DDos Protection by Neustar® November 2011 - (Free Research) This whitepaper provides a snapshot of the evolving DDoS threat, provides guidance on what to look for in a managed DDoS solution and presents a financial cash-flow analysis scenario of an investment in a managed DDoS protection service.  (WHITE PAPER) READ ABSTRACT |

Mimecast Unifies Email Security, Archiving, and Continuity Services in the Cloud by Mimecast August 2010 - (Free Research) The market for cloud-based IT infrastructure services delivered in a software-as-a-service model continues to grow. IDC research indicates this model of IT delivery is disrupting traditional licensed software markets and changing how archiving, backup, recovery, and security technologies are procured. Read this whitepaper to learn more.  (WHITE PAPER) READ ABSTRACT |

Service Orientation and Its Role in Your Connected Systems Strategy: Building Distributed Applications by Microsoft Corporation India Pvt Ltd October 2008 - (Free Research) This white paper presents the Microsoft Corporation vision for service orientation and service-oriented architecture in enterprise computing.  (WHITE PAPER) READ ABSTRACT |

Magic Quadrant for Data Center Outsourcing and Infrastructure Utility Services, North America by Dell, Inc. and Intel® July 2011 - (Free Research) More and more companies are showing interest in data center outsourcing, but there are a variety of providers to choose from. This white paper compares the outsourcing capabilities and infrastructure utility services of 17 vendors. Find out which providers were considered the challengers, leaders, niche players, and visionaries.  (WHITE PAPER) READ ABSTRACT |

How to Choose a Cloud Backup Delivery Platform by Asigra August 2011 - (Free Research) Making the right choice is critical to your success delivering cloud backup services to your customers. This resource is here to help you choose a partner that meets the needs of your customers, uses the right technology, has a business model that aligns with yours, and provides value beyond the software. Read on to learn more.  (WHITE PAPER) READ ABSTRACT |

InterConnect for Exact Synergy by Exact Software March 2009 - (Free Research) This 4-minute recorded demonstration will reveal how InterConnect can help you better utilize your integrated Synergy and Exact RM (formerly Exact MAX) environment.  (PRODUCT OVERVIEW) READ ABSTRACT |

Special Reports on Modernizing Messaging Infrastructure by Sendmail, Inc. November 2008 - (Free Research) In this research note, Gartner outlines the top indicators of a potential IT train wreck in regards to messaging solutions.  (NEWSLETTER) READ ABSTRACT |

Siemens Increases Productivity, Reduces Deployment Time by 83 Percent by Microsoft Corporation India Pvt Ltd November 2008 - (Free Research) Siemens IT Operations, had the challenge of connecting a myriad of dissimilar systems to overcome this problem they deployed Microsoft® BizTalk® Server 2004 to integrate and manage a range of applications and business processes.  (CASE STUDY) READ ABSTRACT |

ITIL V3 and the PMBOK® - Distinct but Complementary by Global Knowledge December 2008 - (Free Research) This white paper examines the IT Infrastructure Library Version 3® (ITIL V3®) and the Project Management Body of Knowledge (PMBOK).  (WHITE PAPER) READ ABSTRACT |

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