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Building a Successful Security Operations Center by ArcSight, an HP Company

December 01, 2009 - (Free Research)
Designing, building, and managing an internal security operations center can dramatically improve an organization's ability to rapidly recognize and respond to malicious information security events. This paper outlines industry best practices for building and maturing a security operations center (SOC). 
(WHITE PAPER) READ ABSTRACT |

SUN SPARC® ENTERPRISE T5440 SERVER ARCHITECTURE by Sun Microsystems, Inc.

October 01, 2008 - (Free Research)
Employing UltraSPARC® T2 Plus processors - an evolution of the industry's first massively threaded systems on a Chip (SoC) - the Sun SPARC® Enterprise T5440 server offers breakthrough performance and energy efficiency to drive Web 2.0 infrastructure and address other demanding datacenter challenges. 
(WHITE PAPER) READ ABSTRACT |

Creating an Effective Security Operations Function by RSA, The Security Division of EMC

October 2008 - (Free Research)
Read this white paper to understand all the activities and roles in a security operations function - your first step in making those operations more effective and efficient. 
(WHITE PAPER) READ ABSTRACT |

SOA and BPM: A Process Centric Approach - Part 1 Background and Basic by Oracle Corporation

June 2009 - (Free Research)
In a process centric approach to SOA and BPM, perspectives of strategy, systems, business and technology can be incorporated in order to achieve successful change in business processes - discussed here as Service-Oriented Computing (SOC) as a way of gaining a better view on SOA in relation to BPM. 
(PRESENTATION TRANSCRIPT) READ ABSTRACT |

Bridging the Gap: Security, Operations & Compliance by eIQnetworks

February 2009 - (Free Research)
Read this white paper to see why SecureVue delivers the most cost effective and comprehensive technical solution on the market today to manage security, operations and compliance requirements. 
(WHITE PAPER) READ ABSTRACT |

Case Study: ArcSight, Inc. by TechTarget

December 2007 - (Free Research)
ArcSight, Inc., a leading provider of security and compliance solutions, turned to TechTarget when it wanted to reach highly-qualified prospects to extend the scope of its brand to include network management solutions. 
(CASE STUDY)

SANS What Works in Intrusion Prevention and Detection by Sourcefire

July 1967 - (Free Research)
This white paper shows you how TransUnion was able to successfully implement an effective intrusion defense system (IDS) that helped them meet compliance requirements and secure their corporate environment. 
(WHITE PAPER) READ ABSTRACT |

Case Study: Curve by NEC Corporation

August 2009 - (Free Research)
Curve, a theater which opened in November 2008 in the UK, needed a highly flexible communications solution that could support both its current communications and customer interaction requirements. Download this case study to see how Curve partnered with NEC to deploy Unified Communications. 
(CASE STUDY) READ ABSTRACT |

Keep Cloud Compliant by SearchCompliance.com

September 2013 - (Free Research)
Access this expert handbook for key information on how to ensure the move to cloud still meets today's compliance and security guidelines. 
(EBOOK) READ ABSTRACT |

Magic Quadrant for Worldwide Managed Print Services by Insight and HP

October 2013 - (Free Research)
This resource hashes out the strengths and cautions of 10 different managed print services (MPS) providers, separating the leaders from the niche players and everyone in between. 
(RESOURCE) READ ABSTRACT |

Point-to-Point Broadband Wireless for Service Providers: Backhaul traffic, remove network bottlenecks and extend service to previously inaccessible locations by Motorola, Inc.

May 2008 - (Free Research)
This white paper presents multiple approaches and technologies for point-to-point wireless and the advantages and challenges of each. Learn which approach is best for your organization. 
(WHITE PAPER) READ ABSTRACT |

UPMC Health Plan Optimizes Customer Conversations to Ensure Service Excellence by Genesys

September 2013 - (Free Research)
Consult this case study today to learn how UPMC Health Plan developed an innovative customer service strategy that provided consistent, personal customer experiences, enabled constant service improvements, and more. 
(CASE STUDY) READ ABSTRACT |

Meeting Tomorrow's Internet Performance Requirements by Keynote Systems

March 2007 - (Free Research)
Few businesses can operate effectively today without an online presence. Web-based applications provide essential links with customers, partners, and employees. Service Level Management (SLM) is one way of managing the customer experience ... 
(WHITE PAPER)

Help Desk Manager by N-able Technologies

June 2014 - (Free Research)
This free-trial software allows you to see the benefits of an effective help desk manager – providing you with enhanced service management. 
(DEMO) READ ABSTRACT |

PacketTrap MSP 6.0 by Dell Software

August 2011 - (Free Research)
PacketTrap MSP addresses critical challenges service providers face with their customer's networks including: traffic analysis, application and VoIP monitoring, as well as virtualization and private/public cloud management. 
(TRIAL SOFTWARE) READ ABSTRACT |

Service Lapse Recovery Requires Local Accountability by Mindshare Technologies

March 2008 - (Free Research)
Customers who regularly purchase goods or services from you will eventually run into a proble, while you may be tempted to assume that they'll overlook one faulty product, you shouldn't take it lightly. 
(WHITE PAPER) READ ABSTRACT |

The Platinum Rule of Service by Mindshare Technologies

March 2008 - (Free Research)
The Platinum Rule builds on the Golden Rule for our more individualistic society by recognizing that we have very different preferences than those around us. 
(WHITE PAPER) READ ABSTRACT |

The Value of Off-Site Data Protection Services by Iron Mountain

January 2014 - (Free Research)
This whitepaper describes an off-site data protection service that can keep electronic media secure while providing efficient retrieval with the help of high-specification service elements for magnetic, optical and solid-state media. 
(WHITE PAPER) READ ABSTRACT |

Building XQuery Based Web Service Aggregation and Reporting Applications by Progress DataDirect

January 2007 - (Free Research)
XQuery has emerged as an ideal way to aggregate data from Web services, relational databases, and other applications that employ XML. 
(WHITE PAPER) READ ABSTRACT |

Think beyond Software Performance Monitoring: A Perspective on Your Service-Level Management Strategy by Keynote Systems

May 2005 - (Free Research)
This white paper discusses methods for monitoring Web site performance from an end-user perspective. Explore the benefits associated with neutral, third-party performance monitoring. 
(WHITE PAPER) READ ABSTRACT |

Growing Market Share in a Highly Competitive Financial Services Industry by Keynote Systems

January 2004 - (Free Research)
Financial services organizations strive to retain existing customers and attract new ones, many are introducing new, enhanced services over the Web. Ensure you are providing the best possible experience by focusing your SLM processes on the end user. 
(WHITE PAPER) READ ABSTRACT |

Maximizing the Success of Your Enterprise Service-Oriented Architecture Project Webcast by SAP America, Inc.

September 2007 - (Free Research)
Learn how to prepare for a successful enterprise service-oriented architecture (enterprise SOA) implementation in your organization. Join now this SAP Services Webcast, "Maximizing The Success of your Enterprise Service-Oriented Archite... 
(WEBCAST) READ ABSTRACT |

Application Awareness for Service Providers by BlueCoat

May 2010 - (Free Research)
Managed Service Providers (MSPs) can inject application awareness into their services as their next value-add and as a critical differentiator. Anyone offering managed services, either on-premise, in the cloud or as a hybrid solution, must build application awareness into their infrastructures from the bottom up. 
(WHITE PAPER) READ ABSTRACT |

Software-Defined Networking Could Make Network-as-a-Service a Reality by SearchSecurity.com

April 2012 - (Free Research)
This E-Guide from SearchNetworking.com explores the topic of Network-as-a-Service and how software-defined networking could help make this new network paradigm for the cloud a reality. 
(EGUIDE) READ ABSTRACT |

The 7 Keys to MSP Success by N-able Technologies

April 2014 - (Free Research)
This informative guide explores 7 key tips for MSP success and how you can provide top-tier services. 
(WHITE PAPER) READ ABSTRACT |

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