Advanced Meter Infrastructure: Composite Technologies to Meet New Demands in Sales and Customer Service by SAP America, Inc.. Discover what benefits advanced meter infrastructure (AMI) brings and why, and learn how the SAP NetWeaver platform and enterprise service-oriented architecture can support more... >> Discover more offerings from SAP America, Inc..

Mitigations for Mobile Phishing Problems on the iOS Platform by Webroot May 03, 2013 - (Free Research) Attackers today are commonly using SMS messaging as a form of mobile device phishing. This expert E-Guide will walk you through the basics of SMS-based attacks and what security teams can do to mitigate the risk associated with iOS devices. Read on to learn more.  (EGUIDE) READ ABSTRACT |

SMS Authentication: 10 Things to Know - Before You Buy by SafeNet, Inc. June 08, 2010 - (Free Research) SMS authentication can present a host of benefits to organizations looking to improve security while maximizing the productivity of end users and administrative staff. In choosing any authentication solution, organizations will be well served by taking many key considerations into account. Read this paper to learn more!  (WHITE PAPER) READ ABSTRACT |

Application Brief: Multi-tenant Cloud Security by Vyatta Inc. April 11, 2011 - (Free Research) Multitenant cloud security is a critical concern for cloud service providers and end users alike. One significant challenge involves maintaining compliance to corporate and regulatory standards, while leveraging the shared infrastructure model’s cost benefits and improved operational efficiency.  (APPLICATION NOTE) READ ABSTRACT |

Mobile messaging is the key to connecting communities by ComputerWeekly.com November 25, 2010 - (Free Research) Few could have envisioned the global success of SMS (short message service) when the first text message was sent in 1992. SMS has crossed network and technology boundaries, and continues to find new applications, as well as providing inspiration for industry innovation as IP (Internet Protocol)-based messaging builds momentum.  (WHITE PAPER) READ ABSTRACT |

Ovum: Business tips for using SMS and web chat by ComputerWeekly.com February 21, 2011 - (Free Research) Web chat and SMS offer ways for enterprises to broaden channel support and personalize customer service without spending on complex solutions. While both solutions offer business benefits via customer outreach and support capabilities, they are currently two separate solutions.  (WHITE PAPER) READ ABSTRACT |

Securing the Organization: Creating a Partnership between HR and Information Security by ISC2 September 2008 - (Free Research) The goal of this white paper is to help Human Resource professionals understand the full scope of the growing information security profession and how it affects every aspect of an organization.  (WHITE PAPER) READ ABSTRACT |

How to use Email, SMS, MMS, and PIN Messaging by BlackBerry June 2010 - (Free Research) This video, presented by Tariq Tahir, covers how to integrate BlackBerry Java applications with various BlackBerry messaging systems. Topics include email application, PIN messaing, SMS messaging, MMS messaging, and more.  (VIDEO)

A Guide to Email Regulatory Compliance by USA.NET, Inc. July 2009 - (Free Research) This guide will list and review several regulations and privacy laws that apply to all businesses in order to protect private or sensitive information, discuss different approaches to email security, and give a rundown of several security solution services for your business hosted by USA.NET.  (WHITE PAPER) READ ABSTRACT |

GFI FAXmaker by GFI Software GFI FAXmaker is the leading enterprise quality fax server when it comes to reliability, ease of use and administration, and price.  (SOFTWARE PRODUCT)

Healthcare sector to shed pounds with mobile health applications by ComputerWeekly.com November 2010 - (Free Research) If the worldwide health system is not in crisis, it is under intense pressure and cost cutting trends in the light of the global downturn are only set to continue. For most hospitals and medical establishments budget allocations for IT were expected to be smaller in 2009 than in 2008.  (WHITE PAPER) READ ABSTRACT |

Performance and Scalability Benchmark: Oracle Communications Billing and Revenue Management by Sun Microsystems, Inc. July 2008 - (Free Research) The Oracle Communications BRM application suite is a Tier 1, convergent billing framework that is architected for leading service providers. This white paper describes the performance and scalability results of Oracle Communications BRM 7.3.1 from the recent benchmark conducted at Sun Solutions Center in Paris and France.  (WHITE PAPER) READ ABSTRACT |

ABBYY TextGrabber + Translator Mobile App by ABBYY September 2011 - (Free Research) This video details a text-grabbing and translator app that lets you save printed text from any magazine, book, document, etc. – in more than 60 languages – on your device. View now to learn how this app can immediately edit, translate, publish to social media, or forward by e-mail or SMS.  (VIDEO) READ ABSTRACT |

The Diverse and Exploding Digital Universe by EMC Corporation August 2008 - (Free Research) This white paper, sponsored by EMC, is an update of IDC's inaugural forecast of the digital universe published in March 2007. In this year's update we discuss the implications for business, government, and society.  (WHITE PAPER) READ ABSTRACT |

Best Practices in Lifecycle Management: Comparing KACE, Altiris, LANDesk, and Microsoft SMS by KACE August 2008 - (Free Research) This Enterprise Management Associates (EMA) white paper explains key best practices in lifecycle management, uses these as a framework for functional comparison, and includes a cost comparison to determine overall solution value.  (WHITE PAPER) READ ABSTRACT |

Guide to Evaluating Multi-Factor Authentication Solutions by PhoneFactor January 2012 - (Free Research) This white paper will help you choose the multi-factor solution that is right for your business.  (WHITE PAPER) READ ABSTRACT |

E-Guide: Are 'strong authentication' methods strong enough for compliance? by Entrust, Inc. September 2011 - (Free Research) Although strong authentication methods have gained some momentum in the past years, they haven’t become completely widespread enough to replace passwords. This expert E-Guide discusses why this is the case. Uncover the challenges and benefits of strong authentication implementation and if these methods are strong enough for compliance.  (EGUIDE) READ ABSTRACT |

Capture Enabled Business Process Management by Kofax, Inc. March 2012 - (Free Research) Read this brochure to learn about capture enabled business process management (BPM) strategies that can automatically capture, extract, validate, and classify information regardless of paper, fax, e-mail, SMS, XML, or PDF formats.  (BROCHURE) READ ABSTRACT |

The Promise of Mobile Unified Communications by BlackBerry January 2009 - (Free Research) Mobile unified communications allows organizations to provide employees with the ability to collaborate and communicate efficiently, as well as access information on-demand.  (WHITE PAPER) READ ABSTRACT |

Microsoft System Center Configuration Manager 2007 SP2, R2, R3 by Global Knowledge July 2010 - (Free Research) The fourth edition of Microsoft’s System Management Server was released in August, 2007 with a new name, System Center Configuration Manager, making it part of the System Center brand. This paper will go through the components of each variety of this product to clear up any confusion around this valuable piece of management software.  (WHITE PAPER) READ ABSTRACT |

Deploying Customer Service in the Cloud: The Four Phases from Implementation to Transformation by Oracle Corporation November 2012 - (Free Research) This white paper is a business guide for customer service executives and managers who have already made the decision to deploy customer service in the cloud but need further insight into the best practices for how to further evolve customer service in the cloud through four phases: implementation, consolidation, optimization and transformation.  (WHITE PAPER) READ ABSTRACT |

Mobile payment technology - a buyer's guide by ComputerWeekly.com November 2010 - (Free Research) The definition of a mobile payment is often open to interpretation and can differ from source to source.    Juniper Research has a simple definition of a mobile payment as “payment for goods or services with a mobile device such as a phone, Personal Digital Assistant (PDA), or other such device.”  (WHITE PAPER) READ ABSTRACT |

CW+: Mobile payments market opportunities for business by ComputerWeekly.com December 2010 - (Free Research) The definition of a mobile payment is often open to interpretation and can differ from source to source.    Juniper Research has a simple definition of a mobile payment as “payment for goods or services with a mobile device such as a phone, Personal Digital Assistant (PDA), or other such device.”  (WHITE PAPER) READ ABSTRACT |

TransPromo Opportunities in a Digital World: Electronic Adaptations in an Era of Mobile Communications and Distracted Customers by Pitney Bowes Group 1 Software September 2008 - (Free Research) This whitepaper traces the evolution of E-Transpromo, demonstrating the increasingly important role across new media. It explores self-service web portals, online banking and bill consolidators, cell phone bill pay, and secure transaction email.  (WHITE PAPER) READ ABSTRACT |

CW+: BDNA: IT asset management user trend survey by ComputerWeekly.com September 2010 - (Free Research) IT asset management and discovery tools - the user's view.  (WHITE PAPER) READ ABSTRACT |

Keeping Pace with the Consumer: What you Need to Deliver a Next-Generation Customer Experience by Aspect August 2010 - (Free Research) This paper outlines key capabilities and top-line technical requirements to consider as you engage with IT to determine the best path forward to meet your customers’ demands. Continue reading to learn tips and techniques to keep pace with the consumer and deliver a next-generations customer experience.  (WHITE PAPER) READ ABSTRACT |

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