Advanced Meter Infrastructure: Composite Technologies to Meet New Demands in Sales and Customer Service by SAP America, Inc.. Discover what benefits advanced meter infrastructure (AMI) brings and why, and learn how the SAP NetWeaver platform and enterprise service-oriented architecture can support more... >> Discover more offerings from SAP America, Inc..

How One Health Ohio doubled its billing rate with GBS solution by HP & Intel® June 19, 2012 - (Free Research) <span class="font0">this white paper demonstrates how </span><span class="font5">One Health Ohio</span><span class="font0"> doubled its billing rate and achieved faster payment for services by implementing </span><span class="font5"> GBS' Integrated Medical Information Solutions from HP and NextGen.</span>  (WHITE PAPER) READ ABSTRACT |

Mitigations for Mobile Phishing Problems on the iOS Platform by Webroot May 03, 2013 - (Free Research) Attackers today are commonly using SMS messaging as a form of mobile device phishing. This expert E-Guide will walk you through the basics of SMS-based attacks and what security teams can do to mitigate the risk associated with iOS devices. Read on to learn more.  (EGUIDE) READ ABSTRACT |

Mobile messaging is the key to connecting communities by ComputerWeekly.com November 25, 2010 - (Free Research) Few could have envisioned the global success of SMS (short message service) when the first text message was sent in 1992. SMS has crossed network and technology boundaries, and continues to find new applications, as well as providing inspiration for industry innovation as IP (Internet Protocol)-based messaging builds momentum.  (WHITE PAPER) READ ABSTRACT |

Boost Health IT Efficiency With Thin-client Virtualization by VMware, Inc. January 09, 2012 - (Free Research) Access this case study to learn how the IT team at Ross Medical Center has virtualized 90% of their x86 servers and replaced more than half of their aging desktop PCs with low-cost thin clients, achieving dramatic cost savings while improving the productivity of clinicians and IT administrators alike.  (CASE STUDY) READ ABSTRACT |

SMS Authentication: 10 Things to Know - Before You Buy by SafeNet, Inc. June 08, 2010 - (Free Research) SMS authentication can present a host of benefits to organizations looking to improve security while maximizing the productivity of end users and administrative staff. In choosing any authentication solution, organizations will be well served by taking many key considerations into account. Read this paper to learn more!  (WHITE PAPER) READ ABSTRACT |

Ovum: Business tips for using SMS and web chat by ComputerWeekly.com February 21, 2011 - (Free Research) Web chat and SMS offer ways for enterprises to broaden channel support and personalize customer service without spending on complex solutions. While both solutions offer business benefits via customer outreach and support capabilities, they are currently two separate solutions.  (WHITE PAPER) READ ABSTRACT |

How to use Email, SMS, MMS, and PIN Messaging by BlackBerry June 11, 2010 - (Free Research) This video, presented by Tariq Tahir, covers how to integrate BlackBerry Java applications with various BlackBerry messaging systems. Topics include email application, PIN messaing, SMS messaging, MMS messaging, and more.  (VIDEO)

GFI FAXmaker by GFI Software GFI FAXmaker is the leading enterprise quality fax server when it comes to reliability, ease of use and administration, and price.  (SOFTWARE PRODUCT)

The GeoTAX ® Enterprise Tax Management solution by Pitney Bowes Group 1 Software The GeoTAX ® Enterprise Tax Management solution provides you with the necessary tools to centralize all your corporate tax jurisdiction processing needs and supports critical tax compliance issues.  (SOFTWARE PRODUCT)

Case Study: Lake Health Enhances Patient Experience with HP ArcSight by Hewlett-Packard Limited January 31, 2013 - (Free Research) Uncover the SIEM a healthcare provider put in place which helped them take a proactive approach to information security, mitigate anomalies, increase visibility, ensure regulatory compliance, and more!  (CASE STUDY) READ ABSTRACT |

Performance and Scalability Benchmark: Oracle Communications Billing and Revenue Management by Sun Microsystems, Inc. July 01, 2008 - (Free Research) The Oracle Communications BRM application suite is a Tier 1, convergent billing framework that is architected for leading service providers. This white paper describes the performance and scalability results of Oracle Communications BRM 7.3.1 from the recent benchmark conducted at Sun Solutions Center in Paris and France.  (WHITE PAPER) READ ABSTRACT |

Healthcare sector to shed pounds with mobile health applications by ComputerWeekly.com November 26, 2010 - (Free Research) If the worldwide health system is not in crisis, it is under intense pressure and cost cutting trends in the light of the global downturn are only set to continue. For most hospitals and medical establishments budget allocations for IT were expected to be smaller in 2009 than in 2008.  (WHITE PAPER) READ ABSTRACT |

ABBYY TextGrabber + Translator Mobile App by ABBYY September 29, 2011 - (Free Research) This video details a text-grabbing and translator app that lets you save printed text from any magazine, book, document, etc. – in more than 60 languages – on your device. View now to learn how this app can immediately edit, translate, publish to social media, or forward by e-mail or SMS.  (VIDEO) READ ABSTRACT |

Best Practices in Lifecycle Management: Comparing KACE, Altiris, LANDesk, and Microsoft SMS by KACE August 2008 - (Free Research) This Enterprise Management Associates (EMA) white paper explains key best practices in lifecycle management, uses these as a framework for functional comparison, and includes a cost comparison to determine overall solution value.  (WHITE PAPER) READ ABSTRACT |

Capture Enabled Business Process Management by Kofax, Inc. March 2012 - (Free Research) Read this brochure to learn about capture enabled business process management (BPM) strategies that can automatically capture, extract, validate, and classify information regardless of paper, fax, e-mail, SMS, XML, or PDF formats.  (BROCHURE) READ ABSTRACT |

Microsoft System Center Configuration Manager 2007 SP2, R2, R3 by Global Knowledge July 2010 - (Free Research) The fourth edition of Microsoft’s System Management Server was released in August, 2007 with a new name, System Center Configuration Manager, making it part of the System Center brand. This paper will go through the components of each variety of this product to clear up any confusion around this valuable piece of management software.  (WHITE PAPER) READ ABSTRACT |

A Guide to Email Regulatory Compliance by USA.NET, Inc. July 2009 - (Free Research) This guide will list and review several regulations and privacy laws that apply to all businesses in order to protect private or sensitive information, discuss different approaches to email security, and give a rundown of several security solution services for your business hosted by USA.NET.  (WHITE PAPER) READ ABSTRACT |

Keeping Pace with the Consumer: What you Need to Deliver a Next-Generation Customer Experience by Aspect August 2010 - (Free Research) This paper outlines key capabilities and top-line technical requirements to consider as you engage with IT to determine the best path forward to meet your customers’ demands. Continue reading to learn tips and techniques to keep pace with the consumer and deliver a next-generations customer experience.  (WHITE PAPER) READ ABSTRACT |

The Diverse and Exploding Digital Universe by EMC Corporation August 2008 - (Free Research) This white paper, sponsored by EMC, is an update of IDC's inaugural forecast of the digital universe published in March 2007. In this year's update we discuss the implications for business, government, and society.  (WHITE PAPER) READ ABSTRACT |

Deploying Customer Service in the Cloud: The Four Phases from Implementation to Transformation by Oracle Corporation November 2012 - (Free Research) This white paper is a business guide for customer service executives and managers who have already made the decision to deploy customer service in the cloud but need further insight into the best practices for how to further evolve customer service in the cloud through four phases: implementation, consolidation, optimization and transformation.  (WHITE PAPER) READ ABSTRACT |

Mobile payment technology - a buyer's guide by ComputerWeekly.com November 2010 - (Free Research) The definition of a mobile payment is often open to interpretation and can differ from source to source.    Juniper Research has a simple definition of a mobile payment as “payment for goods or services with a mobile device such as a phone, Personal Digital Assistant (PDA), or other such device.”  (WHITE PAPER) READ ABSTRACT |

CW+: Mobile payments market opportunities for business by ComputerWeekly.com December 2010 - (Free Research) The definition of a mobile payment is often open to interpretation and can differ from source to source.    Juniper Research has a simple definition of a mobile payment as “payment for goods or services with a mobile device such as a phone, Personal Digital Assistant (PDA), or other such device.”  (WHITE PAPER) READ ABSTRACT |

CW+: BDNA: IT asset management user trend survey by ComputerWeekly.com September 2010 - (Free Research) IT asset management and discovery tools - the user's view.  (WHITE PAPER) READ ABSTRACT |

Taking a SIP: What Executives Should Know about IP Transformation in the Contact Center by Genesys September 2008 - (Free Research) This white paper is intended for executives who are seeking to understand why SIP (Session Initiation Protocol) is a must-have technology for the contact center today, and how SIP-enabled IP solutions can help align you with your goals.  (WHITE PAPER) READ ABSTRACT |

Guide to Evaluating Multi-Factor Authentication Solutions by PhoneFactor January 2012 - (Free Research) This white paper will help you choose the multi-factor solution that is right for your business.  (WHITE PAPER) READ ABSTRACT |

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