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Mosaic Technology trims sales cycle by up to 50% and converts 20% of leads into sales with Dell PartnerDirect program by Dell, Inc. and Intel May 01, 2009 - (Free Research) Mosaic Technology sought to partner with a larger company to obtain sales, marketing and technical support, thereby extending its reach into the server and storage virtualization market.  (CASE STUDY) READ ABSTRACT |

Best Practices in the Call Center: A Customer Touch-Point Methodology by Oracle Corporation January 26, 2009 - (Free Research) One of the biggest dangers in establishing best practices for your contact center is to do so in isolation from your self-service stakeholders. Instead, all customer "touch-points" must be viewed as part of a continuum. Customer touch points include Web Self-Service, Interactive Voice Response, Contact Center Agents, and Face-to-Face transactions.  (WHITE PAPER) READ ABSTRACT |

Ready Access to Real-Time Data Helps Small Businesses Thrive by SAP AG February 01, 2008 - (Free Research) Today there is new and affordable technology that enables small businesses to access current data from any location, respond quickly to change, and thrive in a volatile business environment. A good example of this technology is the SAP® Business One application. Read this white paper to learn more!  (WHITE PAPER) READ ABSTRACT |

Banking Trojans Led to $40 Million Stolen from Small Businesses by ESET December 10, 2009 - (Free Research) In this episode of The Malware Report, Randy Abrams talks about a recent online banking attack from which cybercriminals were able to steal over forty million dollars from small and midsized businesses. Find out what went wrong and listen in for some hints and tips that can help keep your banking information safe.  (PODCAST) READ ABSTRACT |

Using enterprise architecture to develop a blueprint for improving your energy efficiency and reducing your carbon footprint by IBM December 31, 2008 - (Free Research) This whitepaper is about enterprise architecture as it pertains to finding and maximizing the business value in greener operations. Higher energy efficiency and a smaller carbon footprint are obvious areas of interest for any business, but how do you balance these goals with productivity, customer service, and all your other business concerns?  (WHITE PAPER) READ ABSTRACT |

SAP Solutions for SMBs: Making Better Decisions by Gaining Reliable Information from Integrated IT Systems by SAP AG January 01, 2007 - (Free Research) Gain access to accurate information and visibility across your small to mid-sized company from efficient integrated IT systems - and use that information to make faster, smarter decisions.  (WHITE PAPER) READ ABSTRACT |

Future-Proofing Your HP Business Critical Infrastructure: How Tukwila Might Just Force You to Rethink Everything by Forsythe November 23, 2009 - (Free Research) Read this whitepaper to learn how truly future-proofing your environment involves a comprehensive approach and engagement with newer technologies and methods, aligning them with overall best practices —and strengthening your ability to innovate.  (WHITE PAPER) READ ABSTRACT |

How to Set Up and Track Small Parcel Shipments Via a Single Point of Access by CDC Global Services - Catalyst November 02, 2009 - (Free Research) This Webcast will demonstrate a new application that delivers seamless integration between SAP and leading global parcel carriers, including FedEx, UPS, DHL, TNT, Purolator and more, without middleware. You will also be able to understand how to track your shipment without accessing multiple systems, from any PC or terminal with access to SAP.  (WEBCAST) READ ABSTRACT |

Go Green with Ease: Five Steps for Small IT Shops by Cisco Systems, Inc. February 02, 2009 - (Free Research) Smart information technology (IT) practices reduce the environmental impact of conducting business, and help small and medium-sized businesses (SMBs) reduce expenses.  (WHITE PAPER) READ ABSTRACT |

vSphere: New Features and Benefits by Global Knowledge May 01, 2009 - (Free Research) vSphere, VMware's latest release, adds approximately 150 new features to its previous VI3 product! The purpose of this white paper is to highlight the most notable of these features and to discuss the benefits they offer your organization's IT infrastructure.  (WHITE PAPER) READ ABSTRACT |

Three Blind Men and an Elephant: The Power of Visual Analysis by Tableau Software January 2007 - (Free Research) Learn how faceted analytical displays can lead to insight that would be difficult to unearth otherwise. Faceted analytical displays are powerful and will help you discover new information that will translate into big benefits for your company.  (WHITE PAPER) READ ABSTRACT |

On-Demand Hosting Provider SoftLayer Relies On Adaptec by Adaptec, Inc. October 2009 - (Free Research) When On-Demand Hosting Provider SoftLayer needed a single provider of SATA/SAS who offered the flexibility they needed, they turned to Adaptec.  (CASE STUDY) READ ABSTRACT |

Taking Control: Consolidation Can Help You Take Control of the Server Room by CDW Corporation September 2009 - (Free Research) Server sprawl creates a serious financial and efficiency leak at many organizations. Consolidation can help ease management requirements and reduce costs. Read this whitepaper to learn how to take control of server sprawl with a server consolidation solution.  (WHITE PAPER) READ ABSTRACT |

How to sell business continuity to management in tough times by CDW Corporation August 2008 - (Free Research) Although more companies than ever have continuity plans, an AT&T study discovered that a high percentage of those plans are outdated. If your company is one of those with an outdated plan or no plan, here are some things that might help them understand the importance of good continuity planning.  (WHITE PAPER) READ ABSTRACT |

Optimizing Managed Service Delivery With Secure Application Acceleration by Blue Coat December 2008 - (Free Research) This whitepaper will examine the trends and challenges associated with web-based services and MSPs, and will identify the best way to optimize network and application performance and security. We will look at today's best practices and examine how Blue Coat Systems is addressing requirements with an integrated solution.  (WHITE PAPER) READ ABSTRACT |

Analytics Partners - Delivering Faster and More Strategic BI by Oracle Corporation January 2009 - (Free Research) Analytics Partners choosed to work exclusively with Oracle because of the strength and superiority of its product line, as well as confidence in Oracle's commitment to the emerging and mid-market as well as to its channel partners.  (CASE STUDY) READ ABSTRACT |

Webcast: New Economics of Mid-Market Computing -- Sun Fire Systems based on Intel® Xeon® processor 5500 series by Sun Microsystems, Inc. and Intel Corporation September 2009 - (Free Research) This webcast examines how upgrading your system with new Sun Fire servers can actually save you money.  (WEBCAST) READ ABSTRACT |

Network Boost: control all data in your network and accelerate your data exchanges by Orange Business Services April 2009 - (Free Research) This quick Flash presentation gives us an overview of Network Boost, a turn-key networking solution that offers application acceleration tools that are focused on achieving performance objectives.  (PRODUCT OVERVIEW) READ ABSTRACT |

Rise of Dark Pools and Rebirth of ECNs: Death to Exchanges? by Advent Software, Inc September 2007 - (Free Research) This Impact Report examines some of the key trends within the U.S. ATS market, and provides clear categorizations of some of the platforms vying for market share. This Impact Report also provides U.S. equities market share estimates and future projections.  (ANALYST REPORT) READ ABSTRACT |

Clearing the Way for Faster, Smarter Decisions: Instant, Accurate Information Drives Competitive Edge by SAP AG December 2007 - (Free Research) This paper examines how you can gain reliable, accessible information from efficient, integrated IT systems – and use that information to make faster, smarter decisions. In turn, the right decisions will lead to better operations and a stronger competitive position.  (WHITE PAPER) READ ABSTRACT |

Six Data Protection Tips for SMBs by Double-Take Software August 2009 - (Free Research) This whitepaper provides six tips for an SMB approach to protecting critical data. These tips used in conjunction with Double-Take Availability from Double-Take Software can help SMBs defend against crippling downtime and data loss.  (WHITE PAPER) READ ABSTRACT |

BI for Small and Mid-sized Businesses by LogiXML October 2009 - (Free Research) This paper dispels some myths about BI in smaller companies and outlines the main options at your disposal.  (WHITE PAPER) READ ABSTRACT |

Evaluating SaaS Solutions: A Checklist for Small to Midsize Businesses by SAP February 2008 - (Free Research) This paper discusses the relevant criteria for evaluation of SaaS solutions targeting small-to-midsize businesses, and raises the key questions that should be asked.  (ANALYST BRIEF) READ ABSTRACT |

Ten Steps to Safeguard Small Business Data by i365, A Seagate Company November 2009 - (Free Research) Your small business has distinct needs that differ from either consumers or larger businesses. Here are ten steps to help you to protect your data if your resources are limited?  (WHITE PAPER) READ ABSTRACT |

First Server-Based Network by Dell, Inc. and Microsoft January 2007 - (Free Research) Some small businesses are hesitant to move toward a server-based network. Not taking advantage of the benefits a server can bring to a small business could impair its productivity and its growth.  (VIDEO) READ ABSTRACT |

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