Cisco Secure Wireless Office Solution for SMBs by Cisco Systems, Inc.. The Cisco Secure Wireless Office Solution consolidates all network requirements into a complete, reliable wired and wireless infrastructure. more... >> Discover more offerings from Cisco Systems, Inc..
		Foglight - Application Management to Unify IT and the Business by Quest Software, now a part of Dell. Your applications are the lifeblood of the service that IT delivers to end users and the business. Foglight, correlates application performance data and events from the entire more... >> Discover more offerings from Quest Software, now a part of Dell.
		E-mail Recovery, Restoration, Search & Analysis by Ontrack® PowerControls™ by Kroll Ontrack. Ontrack® PowerControls™ is a simple yet powerful tool for copying, searching, recovering and analyzing mailbox items directly from Microsoft Exchange Server more... >> Discover more offerings from Ontrack® PowerControls™ by Kroll Ontrack.

Avoid the Pitfalls of SLA Management: A Lesson for SaaS Providers  by Tenzing Managed IT Services June 28, 2010 - (Free Research) Service Level Agreement (SLA)  management is a challenging part of delivering business services over the internet. Read this whitepaper to learn the importance of proper SLA management practices, and how the success of a SaaS company depends on it.  (WHITE PAPER) READ ABSTRACT |

Presentation Transcript: Tape Vaulting: Best Practices to Consider for Offsite Tape Storage by Iron Mountain May 31, 2011 - (Free Research) In this transcript of a podcast, David Chapa, senior analyst at the Enterprise Strategy Group, discusses some best practices for tape vaulting. Find out the costs of tape vaulting services, how offsite tape storage costs are determined, how to negotiate your SLAs, and whether or not you should encrypt your tapes before you ship them offsite.  (PRESENTATION TRANSCRIPT) READ ABSTRACT |

FAQ Guide: Tape Vaulting: Best practices to consider for offsite tape storage by Iron Mountain May 24, 2011 - (Free Research) In this FAQ Guide, David Chapa, senior analyst at the Enterprise Strategy Group, discusses some best practices for tape vaulting. Find out the costs of tape vaulting services, how offsite tape storage costs are determined, how to negotiate your SLAs, and whether or not you should encrypt your tapes before you ship them offsite.  (EGUIDE) READ ABSTRACT |

Podcast: Tape Vaulting: Best Practices to Consider for Offsite Tape Storage by Iron Mountain May 19, 2011 - (Free Research) In this podcast, David Chapa, senior analyst at the Enterprise Strategy Group, discusses some best practices for tape vaulting. Find out the costs of tape vaulting services, how offsite tape storage costs are determined, how to negotiate your SLAs, and whether or not you should encrypt your tapes before you ship them offsite.  (PODCAST) READ ABSTRACT |

Virtual Data Centre UK E-zine Volume 1: How to build an internal, private cloud by SearchVirtualDataCentre.co.UK February 23, 2012 - (Free Research) Once you make the decision to deploy the cloud, you must then make several important decisions along the way. This expert e-zine provides an in-depth overview of the cloud implementation process, covering private cloud pros and cons, selecting a service provider, and more.  (EZINE)

Hosted, Outsourced, and Cloud Data Centers - Considerations for Overall SLA's for Facility Owners and Hosting Providers - Owner's Version by Siemon Company November 17, 2010 - (Free Research) Hosted data centers, both outsourced/managed and collocation varieties, provide a unique benefit for some customers through capital savings, employee savings and in some cases an extension of in-house expertise. Traditionally, these facilities were thought of as more SME (Small to Medium Enterprise) customers.  (WHITE PAPER) READ ABSTRACT |

Dell™ Reference Architecture Sizing and Best Practices for Microsoft® Exchange Server 2007 in a VMware® ESX Server Environment using EqualLogic PS Series Storage by Dell, Inc. October 20, 2009 - (Free Research) This paper describes the Dell Reference Architecture, a blueprint or a starting configuration, for Microsoft® Exchange Server 2007 in a virtualized server environment and provides guidelines for designing and sizing the storage for the same using Dell EqualLogic PS Series storage systems.  (WHITE PAPER) READ ABSTRACT |

E-Book: Managed SAP Hosting: How to evaluate the providers and ensure a solid SLA by itelligence, Inc. April 28, 2010 - (Free Research) In this e-book, experts share their advice on the things that can make or break a project. Readers will discover what the current market for managed hosting is like, what to include in an SLA, and the key considerations when selecting a hosted provider. Read this e-book to find out why SAP Hosting makes sense for your organization.  (EBOOK) READ ABSTRACT |

Quest MessageStats™ by Quest Software, now a part of Dell Quest MessageStats empowers executive management, Information Technology (IT) managers, and Exchange administrators to perform business-critical analysis and reporting on Exchange e-mail infrastructures.  (ASP & SOFTWARE PRODUCT)

Service Management Virtual Simulation (tool) by IBM December 07, 2009 - (Free Research) Check out this virtual forum to access papers and podcasts pertaining to dynamic infrastructure solutions from IBM.  (RESOURCE CENTER)

Taking a Business Centric Approach to Service Level Compliance by Neverfail Group Limited February 14, 2011 - (Free Research) This paper discusses why it is imperative that Service Level Agreements (SLA) are defined from a business centric perspective and that the most appropriate solution is employed, to ensure that service availability can be delivered enabling compliance with the SLA.  (WHITE PAPER) READ ABSTRACT |

The Guide to Data Movement and Governance by IBM November 28, 2011 - (Free Research) Missed opportunities and lost revenue might be the least of your worries. In some cases, poor practices can lead to lawsuits, fines and even the failure of the business itself. The purpose of this e-guide is to help you grasp the measures that can keep your organization on track to meet objectives and stay in line with regulations.  (EGUIDE) READ ABSTRACT |

Best Practices for VMware ESX Server 3.0 Backup on NetApp by NetApp January 30, 2009 - (Free Research) This document discusses how Network Appliance and VMware ESX Server 3.0 work together to provide an effective backup solution in the Loyola Marymount University (LMU) environment. The goal of the VMware/NetApp solution is to provide a crash-consistent process that takes advantage of snapshot-based backups.  (WHITE PAPER) READ ABSTRACT |

S3 Control: Adding Control to Change Management by Solidcore Systems, Inc. There is a gap between change activity & the documented Change Management process. Solidcore S3 Control adds control to change management. It provides visibility into changes in the enterprise IT infrastructure, accountability for employees deploying ticketed changes, & enforcement of change policies. It is available on IBM platforms.  (SOFTWARE PRODUCT)

Best Practices for Private Cloud Migration: Reduce Storage Migration Risks by Virtual Instruments June 02, 2011 - (Free Research) The private cloud offers fast service on demand at a lower cost. So why are many organizations slow to adopt this technology? Many organizations find the challenge and groundwork necessary to move to the cloud daunting. This webcast can help.  (WEBCAST) READ ABSTRACT |

The Five Critical SLA Questions by IBM February 24, 2011 - (Free Research) SLAs are critical tools that can help ensure appropriate performance. And the use of SLAs as part of the service delivery management process is on the rise. If you’re going to succeed, you’ll have to do your homework. This paper identifies the five critical steps you should take before you define your Service Level Agreements.  (WHITE PAPER) READ ABSTRACT |

The Lucky 7 System i Resources by Help/Systems May 03, 2010 - (Free Research) Robot/CONSOLE©, the System i™ message management and resource monitoring software, can make you and your critical IBM i resources very lucky. With automatic resource monitoring, proactive checking keeps resources running and helps them avoid the unlucky Service Level Agreement (SLA) meeting.  (WHITE PAPER) READ ABSTRACT |

Five Best Practices for VMware Administrators: Microsoft Exchange on VMware PDF by Veeam Software March 05, 2013 - (Free Research) This white paper introduces 5 essential considerations to keep in mind when running Microsoft Exchange in a vSphere-based environment.  (WHITE PAPER) READ ABSTRACT |

Gartner: Best practices for I&O for cloud-readiness by ComputerWeekly.com January 14, 2013 - (Free Research) Gartner analysts explain how Infrastructure and Operations (I&O) teams can best prepare for the cloud.  (ANALYST BRIEF) READ ABSTRACT |

IT Best Practices: To Support or Not Support Consumer-Owned Smartphones by Zenprise March 31, 2009 - (Free Research) Discover why mobile service is vital to your overall messaging infrastructure and mobile management strategy as you uncover how to better support consumer-owned smartphones in your organisation.  (WHITE PAPER) READ ABSTRACT |

Best Practices when Evaluating Cloud Computing Services by Insight Integrated Systems January 11, 2012 - (Free Research) In this expert e-guide, find out how you can evaluate cloud computing services to find the best fit for your company. Review critical factors to consider, such as cost, SLAs, APIs, security and more.  (EGUIDE) READ ABSTRACT |

Forrester Webinar: Taming the Performance Beast by Embarcadero Technologies, Inc. April 26, 2010 - (Free Research) Smart strategies and tools for database optimization is critical to reduce costs in complex infrastructures and can help organizations defer hardware upgrades, get more out of existing systems, and improve developer and DBA productivity.  (WEBCAST) READ ABSTRACT |

The Reference Guide to Data Center Automation by Hewlett-Packard Company February 10, 2009 - (Free Research) This guide explores data center automation - methods through which hardware, software, and processes can work together to streamline IT operations. Modern data center challenges include increasing demands from business units with only limited resources to address those demands.  (EBOOK) READ ABSTRACT |

How to Choose a Managed Network Services Provider by MegaPath Inc. May 22, 2012 - (Free Research) Managing your network is no easy task, hence the reason managed service providers (MSPs) exist. In this resource, explore the advantages of outsourcing to an MSP and best practices for finding the right MSP for your organization.  (WHITE PAPER) READ ABSTRACT |

Breaking the Cycle of Network Noncompliance by IBM October 31, 2011 - (Free Research) Discover details about a best practice approach that will help you ensure that your regulatory, security, operational, and other compliance requirements are met across your organization.  (WHITE PAPER) READ ABSTRACT |

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