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Foglight - Application Management to Unify IT and the Business by Dell Software.
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Avoid the Pitfalls of SLA Management: A Lesson for SaaS Providers by Tenzing Managed IT Services

June 28, 2010 - (Free Research)
Service Level Agreement (SLA)  management is a challenging part of delivering business services over the internet. Read this whitepaper to learn the importance of proper SLA management practices, and how the success of a SaaS company depends on it. 
(WHITE PAPER) READ ABSTRACT |

Presentation Transcript: Tape Vaulting: Best Practices to Consider for Offsite Tape Storage by Iron Mountain

May 31, 2011 - (Free Research)
In this transcript of a podcast, David Chapa, senior analyst at the Enterprise Strategy Group, discusses some best practices for tape vaulting. Find out the costs of tape vaulting services, how offsite tape storage costs are determined, how to negotiate your SLAs, and whether or not you should encrypt your tapes before you ship them offsite. 
(PRESENTATION TRANSCRIPT) READ ABSTRACT |

FAQ Guide: Tape Vaulting: Best practices to consider for offsite tape storage by Iron Mountain

May 24, 2011 - (Free Research)
In this FAQ Guide, David Chapa, senior analyst at the Enterprise Strategy Group, discusses some best practices for tape vaulting. Find out the costs of tape vaulting services, how offsite tape storage costs are determined, how to negotiate your SLAs, and whether or not you should encrypt your tapes before you ship them offsite. 
(EGUIDE) READ ABSTRACT |

FAQ Guide: Tape Vaulting: Best practices to consider for offsite tape storage by Iron Mountain

May 24, 2011 - (Free Research)
In this FAQ Guide, David Chapa, senior analyst at the Enterprise Strategy Group, discusses some best practices for tape vaulting. Find out the costs of tape vaulting services, how offsite tape storage costs are determined, how to negotiate your SLAs, and whether or not you should encrypt your tapes before you ship them offsite. 
(EGUIDE) READ ABSTRACT |

How IBM Global Technology Services is Managing Clients' Storage Environments by IBM

March 06, 2013 - (Free Research)
Watch this expert webcast to find out how this storage productivity solution can provide you with visualization, control and automation – all the while adhering to storage best practices such as availability, capacity, performance and management. 
(WEBCAST) READ ABSTRACT |

Virtual Data Centre UK E-zine Volume 1: How to build an internal, private cloud by SearchVirtualDataCentre.co.UK

February 23, 2012 - (Free Research)
Once you make the decision to deploy the cloud, you must then make several important decisions along the way. This expert e-zine provides an in-depth overview of the cloud implementation process, covering private cloud pros and cons, selecting a service provider, and more. 
(EZINE)

Hosted, Outsourced, and Cloud Data Centers - Considerations for Overall SLA's for Facility Owners and Hosting Providers - Owner's Version by Siemon Company

November 17, 2010 - (Free Research)
Hosted data centers, both outsourced/managed and collocation varieties, provide a unique benefit for some customers through capital savings, employee savings and in some cases an extension of in-house expertise. Traditionally, these facilities were thought of as more SME (Small to Medium Enterprise) customers. 
(WHITE PAPER) READ ABSTRACT |

Dell™ Reference Architecture Sizing and Best Practices for Microsoft® Exchange Server 2007 in a VMware® ESX Server Environment using EqualLogic PS Series Storage by Dell, Inc.

October 20, 2009 - (Free Research)
This paper describes the Dell Reference Architecture, a blueprint or a starting configuration, for Microsoft® Exchange Server 2007 in a virtualized server environment and provides guidelines for designing and sizing the storage for the same using Dell EqualLogic PS Series storage systems. 
(WHITE PAPER) READ ABSTRACT |

E-Book: Managed SAP Hosting: How to evaluate the providers and ensure a solid SLA by itelligence, Inc.

April 28, 2010 - (Free Research)
In this e-book, experts share their advice on the things that can make or break a project. Readers will discover what the current market for managed hosting is like, what to include in an SLA, and the key considerations when selecting a hosted provider. Read this e-book to find out why SAP Hosting makes sense for your organization. 
(EBOOK) READ ABSTRACT |

Taking a Business Centric Approach to Service Level Compliance by Neverfail Group Limited

February 14, 2011 - (Free Research)
This paper discusses why it is imperative that Service Level Agreements (SLA) are defined from a business centric perspective and that the most appropriate solution is employed, to ensure that service availability can be delivered enabling compliance with the SLA. 
(WHITE PAPER) READ ABSTRACT |

The Guide to Data Movement and Governance by IBM

November 28, 2011 - (Free Research)
Missed opportunities and lost revenue might be the least of your worries. In some cases, poor practices can lead to lawsuits, fines and even the failure of the business itself. The purpose of this e-guide is to help you grasp the measures that can keep your organization on track to meet objectives and stay in line with regulations. 
(EGUIDE) READ ABSTRACT |

Service Management Virtual Simulation (tool) by IBM

December 07, 2009 - (Free Research)
Check out this virtual forum to access papers and podcasts pertaining to dynamic infrastructure solutions from IBM. 
(RESOURCE CENTER)

S3 Control: Adding Control to Change Management by Solidcore Systems, Inc.

There is a gap between change activity & the documented Change Management process. Solidcore S3 Control adds control to change management. It provides visibility into changes in the enterprise IT infrastructure, accountability for employees deploying ticketed changes, & enforcement of change policies. It is available on IBM platforms. 
(SOFTWARE PRODUCT)

Quest MessageStats™ by Dell Software

Quest MessageStats empowers executive management, Information Technology (IT) managers, and Exchange administrators to perform business-critical analysis and reporting on Exchange e-mail infrastructures. 
(ASP & SOFTWARE PRODUCT)

Best Practices for VMware ESX Server 3.0 Backup on NetApp by NetApp

January 30, 2009 - (Free Research)
This document discusses how Network Appliance and VMware ESX Server 3.0 work together to provide an effective backup solution in the Loyola Marymount University (LMU) environment. The goal of the VMware/NetApp solution is to provide a crash-consistent process that takes advantage of snapshot-based backups. 
(WHITE PAPER) READ ABSTRACT |

Case study: Coca-Cola deployed flash storage system to boost supply chain by IBM

September 30, 2013 - (Free Research)
In this case study, you will discover how Coca Cola Bottling Company Consolidated (CCBCC) deployed IBM flash storage systems in order to get the full benefits of its upgraded supply chain forecasting application and to ensure adherence to SLA requirements needed to reduce the time required to complete its nightly batch runs. 
(CASE STUDY) READ ABSTRACT |

The Five Critical SLA Questions by IBM

February 24, 2011 - (Free Research)
SLAs are critical tools that can help ensure appropriate performance. And the use of SLAs as part of the service delivery management process is on the rise. If you’re going to succeed, you’ll have to do your homework. This paper identifies the five critical steps you should take before you define your Service Level Agreements. 
(WHITE PAPER) READ ABSTRACT |

Pragmatic ITIL: Bridging the Gulf between Theory and Practice by Nimsoft, Inc.

January 04, 2012 - (Free Research)
While the consensus around the benefits of ITIL is virtually universal, ITIL initiatives run the gamut – both in terms of costs and benefits. Learn how your service management platform can play a huge role in the degree to which you realize the potential benefits of ITIL in your organization. 
(WHITE PAPER) READ ABSTRACT |

The Lucky 7 System i Resources by Help/Systems

May 03, 2010 - (Free Research)
Robot/CONSOLE©, the System i™ message management and resource monitoring software, can make you and your critical IBM i resources very lucky. With automatic resource monitoring, proactive checking keeps resources running and helps them avoid the unlucky Service Level Agreement (SLA) meeting. 
(WHITE PAPER) READ ABSTRACT |

Best Practices for Private Cloud Migration: Reduce Storage Migration Risks by Virtual Instruments

June 02, 2011 - (Free Research)
The private cloud offers fast service on demand at a lower cost. So why are many organizations slow to adopt this technology? Many organizations find the challenge and groundwork necessary to move to the cloud daunting. This webcast can help. 
(WEBCAST) READ ABSTRACT |

Cloud SLAs: Defining the Right Requirements Up Front by Hewlett-Packard Company

June 13, 2012 - (Free Research)
This expert e-guide explores essential factors to consider when evaluating a cloud service provider. Discover what to look for and how to voice your requirements up front to ensure you get the most from your cloud environment. 
(EGUIDE) READ ABSTRACT |

Optimizing Citrix XenApp High Availability - A New Approach by Marathon Technologies

September 10, 2009 - (Free Research)
Many businesses today are delivering applications to users as an on-demand service. This reduces the cost of application management and can improve application and data security. This white paper explores what availability really means, and how availability correlates to RTO and RPO baselines. 
(WHITE PAPER) READ ABSTRACT |

Gartner: Best practices for I&O for cloud-readiness by ComputerWeekly.com

January 14, 2013 - (Free Research)
Gartner analysts explain how Infrastructure and Operations (I&O) teams can best prepare for the cloud. 
(ANALYST BRIEF) READ ABSTRACT |

IT Best Practices: To Support or Not Support Consumer-Owned Smartphones by Zenprise

March 31, 2009 - (Free Research)
Discover why mobile service is vital to your overall messaging infrastructure and mobile management strategy as you uncover how to better support consumer-owned smartphones in your organisation. 
(WHITE PAPER) READ ABSTRACT |

Best Practices when Evaluating Cloud Computing Services by Insight Integrated Systems

January 11, 2012 - (Free Research)
In this expert e-guide, find out how you can evaluate cloud computing services to find the best fit for your company. Review critical factors to consider, such as cost, SLAs, APIs, security and more. 
(EGUIDE) READ ABSTRACT |

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