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Foglight - Application Management to Unify IT and the Business by Dell Software.
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Avoid the Pitfalls of SLA Management: A Lesson for SaaS Providers by Tenzing Managed IT Services

June 28, 2010 - (Free Research)
Service Level Agreement (SLA)  management is a challenging part of delivering business services over the internet. Read this whitepaper to learn the importance of proper SLA management practices, and how the success of a SaaS company depends on it. 
(WHITE PAPER) READ ABSTRACT |

CW Special report on Wipro by ComputerWeekly.com

November 23, 2012 - (Free Research)
This 5 page special report from Computer Weekly gives you the facts on Wipro, its strategy, products and services and financial performance. 
(ESSENTIAL GUIDE) READ ABSTRACT |

E-Book: Managed SAP Hosting: How to evaluate the providers and ensure a solid SLA by itelligence, Inc.

April 28, 2010 - (Free Research)
In this e-book, experts share their advice on the things that can make or break a project. Readers will discover what the current market for managed hosting is like, what to include in an SLA, and the key considerations when selecting a hosted provider. Read this e-book to find out why SAP Hosting makes sense for your organization. 
(EBOOK) READ ABSTRACT |

Taking a Business Centric Approach to Service Level Compliance by Neverfail Group Limited

February 14, 2011 - (Free Research)
This paper discusses why it is imperative that Service Level Agreements (SLA) are defined from a business centric perspective and that the most appropriate solution is employed, to ensure that service availability can be delivered enabling compliance with the SLA. 
(WHITE PAPER) READ ABSTRACT |

CW Special Report on TCS by ComputerWeekly.com

November 23, 2012 - (Free Research)
This 5 page special report from Computer Weekly gives you the facts on TCS, its strategy, products and services and financial performance. 
(ESSENTIAL GUIDE) READ ABSTRACT |

Case study: Coca-Cola deployed flash storage system to boost supply chain by IBM

September 30, 2013 - (Free Research)
In this case study, you will discover how Coca Cola Bottling Company Consolidated (CCBCC) deployed IBM flash storage systems in order to get the full benefits of its upgraded supply chain forecasting application and to ensure adherence to SLA requirements needed to reduce the time required to complete its nightly batch runs. 
(CASE STUDY) READ ABSTRACT |

Computer Weekly - 15 May 2012: Overhauling banking IT by ComputerWeekly.com

May 15, 2012 - (Free Research)
This week’s Computer Weekly contains an exclusive interview with JP Morgan COO India Gary-Martin about juggling multiple legacy IT systems while keeping the merchant bank compliant. We also look at how near-field communications technology promises to revolutionise consumer spending and we ask whether 2012 could be the year that APM becomes vital? 
(EZINE) READ ABSTRACT |

The Five Critical SLA Questions by IBM

February 24, 2011 - (Free Research)
SLAs are critical tools that can help ensure appropriate performance. And the use of SLAs as part of the service delivery management process is on the rise. If you’re going to succeed, you’ll have to do your homework. This paper identifies the five critical steps you should take before you define your Service Level Agreements. 
(WHITE PAPER) READ ABSTRACT |

The Lucky 7 System i Resources by Help/Systems

May 03, 2010 - (Free Research)
Robot/CONSOLE©, the System i™ message management and resource monitoring software, can make you and your critical IBM i resources very lucky. With automatic resource monitoring, proactive checking keeps resources running and helps them avoid the unlucky Service Level Agreement (SLA) meeting. 
(WHITE PAPER) READ ABSTRACT |

Optimizing Citrix XenApp High Availability - A New Approach by Marathon Technologies

September 10, 2009 - (Free Research)
Many businesses today are delivering applications to users as an on-demand service. This reduces the cost of application management and can improve application and data security. This white paper explores what availability really means, and how availability correlates to RTO and RPO baselines. 
(WHITE PAPER) READ ABSTRACT |

Cloud SLAs: Defining the Right Requirements Up Front by Hewlett-Packard Company

June 13, 2012 - (Free Research)
This expert e-guide explores essential factors to consider when evaluating a cloud service provider. Discover what to look for and how to voice your requirements up front to ensure you get the most from your cloud environment. 
(EGUIDE) READ ABSTRACT |

Using Deduplication to Meet Recovery Time Objectives, Reduce Storage Costs, Simplify Data Management, and Meet Compliance and eDiscovery SLA's by CommVault Systems, Inc.

January 16, 2009 - (Free Research)
CommVault Simpana is the only product that delivers files and email-attachments deduplication across backup and archive as part of a proven and unified data management solution. 
(ARTICLE) READ ABSTRACT |

E-Guide: Nasuni Filer Adds SLA, Hardware Option for NAS Cloud Gateway by Nasuni Corporation

September 02, 2011 - (Free Research)
This SearchCloudStorage.com E-Guide profiles startup cloud vendor, Nasuni Corp., and offers insight into what they are doing to ease customer concerns about cloud storage – and guarantee uptime in cloud environments. Read on to find out about more Nasuni’s new product offerings and service-level agreements! 
(EGUIDE) READ ABSTRACT |

CW+: Executive breifing - The Indian Sub-Continent Mobile Market by ComputerWeekly.com

January 07, 2011 - (Free Research)
Juniper  Research defines the Indian Sub  Continent as encompassing the following five countries: Bangladesh; India; Nepal; Pakistan; and Sri Lanka.Despite comprising just five countries, the region  – with more than 1.6 billion inhabitants  – includes nearly a quarter of the global population. 
(WHITE PAPER) READ ABSTRACT |

Comprehensive SQL Server Data Protection with Symantec Backup Exec 11d by Symantec Corporation

March 2008 - (Free Research)
Choosing the proper backup and recovery plan for SQL Server can be a daunting task. Read this white paper and learn which model best suits your organization and can ease administration. 
(WHITE PAPER) READ ABSTRACT |

SLAs Key to Ensuring Reliable Cost-Efficient Cloud Services by Kaseya International Limited

September 2011 - (Free Research)
In this expert guide, our editors examine SLAs in the era of cloud computing to help readers understand their use and a comprehensive analysis on drafting a proper SLA for your business needs, 
(EGUIDE) READ ABSTRACT |

Inside India: Indians View Their Automotive Future by IBM Line of Business

June 2008 - (Free Research)
A study of the Indian auto industry from University of Michigan Transportation Research Institute's Automotive Analysis Division and the IBM Institute for Business Value. 
(WHITE PAPER)

eBook: Managed SAP Hosting - Determining If It's Right For Your Business by Freudenberg IT

June 2009 - (Free Research)
In this e-book, experts share their advice on the things that can make or break a project. Readers will discover what the current market for managed hosting is like, what to include in an SLA, and the key considerations when selecting a hosted provider. 
(EBOOK) READ ABSTRACT |

Optimizing Exchange High Availability - A New Approach by Marathon Technologies

September 2009 - (Free Research)
Businesses of all sizes are using the messaging and collaboration features of Microsoft Exchange to run critical business functions that if lost, can result in severe business disruption. Exchange and Exchange infrastructure components are analyzed in this paper to determine how they can be protected so you can achieve your SLA commitments. 
(WHITE PAPER) READ ABSTRACT |

The Total Economic Impact of CA Technologies’ Business Service Insight Solution by CA Technologies.

December 2011 - (Free Research)
Read this study conducted by Forrester Consulting on behalf of CA Technologies, you learn about the ROI impact of a SLA management platform that offers features for data metrics, automation, performance monitoring, and more. 
(WHITE PAPER) READ ABSTRACT |

KPMG 2012 Global Technology Innovation Survey by ComputerWeekly.com

June 2012 - (Free Research)
China and the US are the countries most likely to come up with disruptive technology breakthroughs over the next four years, but Europe is lagging, this report from KPMG reveals. 
(IT BRIEFING) READ ABSTRACT |

IT Handbook: Offsite Messaging Decisions for the Exchange Admin by SearchDataCenter.com

November 2011 - (Free Research)
Hosting Exchange Server off-site may appeal to businesses getting comfortable with the idea of cloud computing and its various advantages, but is it really a good idea? 
(EBOOK) READ ABSTRACT |

Presentation Transcript: Tape Vaulting: Best Practices to Consider for Offsite Tape Storage by Iron Mountain

May 2011 - (Free Research)
In this transcript of a podcast, David Chapa, senior analyst at the Enterprise Strategy Group, discusses some best practices for tape vaulting. Find out the costs of tape vaulting services, how offsite tape storage costs are determined, how to negotiate your SLAs, and whether or not you should encrypt your tapes before you ship them offsite. 
(PRESENTATION TRANSCRIPT) READ ABSTRACT |

FAQ Guide: Tape Vaulting: Best practices to consider for offsite tape storage by Iron Mountain

May 2011 - (Free Research)
In this FAQ Guide, David Chapa, senior analyst at the Enterprise Strategy Group, discusses some best practices for tape vaulting. Find out the costs of tape vaulting services, how offsite tape storage costs are determined, how to negotiate your SLAs, and whether or not you should encrypt your tapes before you ship them offsite. 
(EGUIDE) READ ABSTRACT |

How IBM Global Technology Services is Managing Clients' Storage Environments by IBM

March 2013 - (Free Research)
Watch this expert webcast to find out how this storage productivity solution can provide you with visualization, control and automation – all the while adhering to storage best practices such as availability, capacity, performance and management. 
(WEBCAST) READ ABSTRACT |

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