Cisco Secure Wireless Office Solution for SMBs by Cisco Systems, Inc.. The Cisco Secure Wireless Office Solution consolidates all network requirements into a complete, reliable wired and wireless infrastructure. more... >> Discover more offerings from Cisco Systems, Inc..
		Foglight - Application Management to Unify IT and the Business by Quest Software, now a part of Dell. Your applications are the lifeblood of the service that IT delivers to end users and the business. Foglight, correlates application performance data and events from the entire more... >> Discover more offerings from Quest Software, now a part of Dell.

Avoid the Pitfalls of SLA Management: A Lesson for SaaS Providers  by Tenzing Managed IT Services June 28, 2010 - (Free Research) Service Level Agreement (SLA)  management is a challenging part of delivering business services over the internet. Read this whitepaper to learn the importance of proper SLA management practices, and how the success of a SaaS company depends on it.  (WHITE PAPER) READ ABSTRACT |

CW Special report on Wipro by ComputerWeekly.com November 23, 2012 - (Free Research) This 5 page special report from Computer Weekly gives you the facts on Wipro, its strategy, products and services and financial performance.  (ESSENTIAL GUIDE) READ ABSTRACT |

Taking a Business Centric Approach to Service Level Compliance by Neverfail Group Limited February 14, 2011 - (Free Research) This paper discusses why it is imperative that Service Level Agreements (SLA) are defined from a business centric perspective and that the most appropriate solution is employed, to ensure that service availability can be delivered enabling compliance with the SLA.  (WHITE PAPER) READ ABSTRACT |

CW Special Report on TCS by ComputerWeekly.com November 23, 2012 - (Free Research) This 5 page special report from Computer Weekly gives you the facts on TCS, its strategy, products and services and financial performance.  (ESSENTIAL GUIDE) READ ABSTRACT |

Computer Weekly - 15 May 2012: Overhauling banking IT by ComputerWeekly.com May 15, 2012 - (Free Research) This week’s Computer Weekly contains an exclusive interview with JP Morgan COO India Gary-Martin about juggling multiple legacy IT systems while keeping the merchant bank compliant. We also look at how near-field communications technology promises to revolutionise consumer spending and we ask whether 2012 could be the year that APM becomes vital?  (EZINE) READ ABSTRACT |

The Five Critical SLA Questions by IBM February 24, 2011 - (Free Research) SLAs are critical tools that can help ensure appropriate performance. And the use of SLAs as part of the service delivery management process is on the rise. If you’re going to succeed, you’ll have to do your homework. This paper identifies the five critical steps you should take before you define your Service Level Agreements.  (WHITE PAPER) READ ABSTRACT |

The Lucky 7 System i Resources by Help/Systems May 03, 2010 - (Free Research) Robot/CONSOLE©, the System i™ message management and resource monitoring software, can make you and your critical IBM i resources very lucky. With automatic resource monitoring, proactive checking keeps resources running and helps them avoid the unlucky Service Level Agreement (SLA) meeting.  (WHITE PAPER) READ ABSTRACT |

Optimizing Citrix XenApp High Availability - A New Approach by Marathon Technologies September 10, 2009 - (Free Research) Many businesses today are delivering applications to users as an on-demand service. This reduces the cost of application management and can improve application and data security. This white paper explores what availability really means, and how availability correlates to RTO and RPO baselines.  (WHITE PAPER) READ ABSTRACT |

Cloud SLAs: Defining the Right Requirements Up Front by Hewlett-Packard Company June 13, 2012 - (Free Research) This expert e-guide explores essential factors to consider when evaluating a cloud service provider. Discover what to look for and how to voice your requirements up front to ensure you get the most from your cloud environment.  (EGUIDE) READ ABSTRACT |

Using Deduplication to Meet Recovery Time Objectives, Reduce Storage Costs, Simplify Data Management, and Meet Compliance and eDiscovery SLA's by CommVault Systems, Inc. January 16, 2009 - (Free Research) CommVault Simpana is the only product that delivers files and email-attachments deduplication across backup and archive as part of a proven and unified data management solution.  (ARTICLE) READ ABSTRACT |

E-Guide: Nasuni Filer Adds SLA, Hardware Option for NAS Cloud Gateway by Nasuni Corporation September 02, 2011 - (Free Research) This SearchCloudStorage.com E-Guide profiles startup cloud vendor, Nasuni Corp., and offers insight into what they are doing to ease customer concerns about cloud storage – and guarantee uptime in cloud environments. Read on to find out about more Nasuni’s new product offerings and service-level agreements!  (EGUIDE) READ ABSTRACT |

CW+: Executive breifing - The Indian Sub-Continent Mobile Market by ComputerWeekly.com January 07, 2011 - (Free Research) Juniper  Research defines the Indian Sub  Continent as encompassing the following five countries: Bangladesh; India; Nepal; Pakistan; and Sri Lanka.Despite comprising just five countries, the region  – with more than 1.6 billion inhabitants  – includes nearly a quarter of the global population.  (WHITE PAPER) READ ABSTRACT |

Comprehensive SQL Server Data Protection with Symantec Backup Exec 11d by Symantec Corporation March 2008 - (Free Research) Choosing the proper backup and recovery plan for SQL Server can be a daunting task. Read this white paper and learn which model best suits your organization and can ease administration.  (WHITE PAPER) READ ABSTRACT |

Inside India: Indians View Their Automotive Future by IBM Line of Business June 2008 - (Free Research) A study of the Indian auto industry from University of Michigan Transportation Research Institute's Automotive Analysis Division and the IBM Institute for Business Value.  (WHITE PAPER)

KPMG 2012 Global Technology Innovation Survey by ComputerWeekly.com June 2012 - (Free Research) <p>China and the US are the countries most likely to come up with disruptive technology breakthroughs over the next four years, but Europe is lagging, this report from KPMG reveals.</p>  (IT BRIEFING) READ ABSTRACT |

Optimizing Exchange High Availability - A New Approach by Marathon Technologies September 2009 - (Free Research) Businesses of all sizes are using the messaging and collaboration features of Microsoft Exchange to run critical business functions that if lost, can result in severe business disruption. Exchange and Exchange infrastructure components are analyzed in this paper to determine how they can be protected so you can achieve your SLA commitments.  (WHITE PAPER) READ ABSTRACT |

The Total Economic Impact of CA Technologies’ Business Service Insight Solution by CA Technologies. December 2011 - (Free Research) Read this study conducted by Forrester Consulting on behalf of CA Technologies, you learn about the ROI impact of a SLA management platform that offers features for data metrics, automation, performance monitoring, and more.  (WHITE PAPER) READ ABSTRACT |

SLAs Key to Ensuring Reliable Cost-Efficient Cloud Services by Kaseya International Limited September 2011 - (Free Research) In this expert guide, our editors examine SLAs in the era of cloud computing to help readers understand their use and a comprehensive analysis on drafting a proper SLA for your business needs,  (EGUIDE) READ ABSTRACT |

eBook: Managed SAP Hosting - Determining If It's Right For Your Business by Freudenberg IT June 2009 - (Free Research) In this e-book, experts share their advice on the things that can make or break a project. Readers will discover what the current market for managed hosting is like, what to include in an SLA, and the key considerations when selecting a hosted provider.  (EBOOK) READ ABSTRACT |

Hosted, Outsourced, and Cloud Data Centers - Considerations for Overall SLA's for Facility Owners and Hosting Providers - Owner's Version by Siemon Company November 2010 - (Free Research) Hosted data centers, both outsourced/managed and collocation varieties, provide a unique benefit for some customers through capital savings, employee savings and in some cases an extension of in-house expertise. Traditionally, these facilities were thought of as more SME (Small to Medium Enterprise) customers.  (WHITE PAPER) READ ABSTRACT |

NPM Delivers Improved Network Visibility to IT Operations by Riverbed Technology, Inc. October 2012 - (Free Research) NPM tools provide performance and availability monitoring solutions for the applications traversing the data communication network. Register here to learn more about Gartner's key recommendations for improving network visibility into IT operations.  (WHITE PAPER) READ ABSTRACT |

IT Handbook: Offsite Messaging Decisions for the Exchange Admin by Mimecast November 2011 - (Free Research) Hosting Exchange Server off-site may appeal to businesses getting comfortable with the idea of cloud computing and its various advantages, but is it really a good idea?  (EBOOK)

Nimsoft for Cisco VoIP Monitoring by Nimsoft, Inc. February 2011 - (Free Research) Today’s successful VoIP deployments require incessant network availability and 360 degree transparency of the infrastructure. Read this paper to learn how to achieve this requirement by proactively monitoring end-to-end performance of all VoIP components for improved quality of service and problem diagnosis.  (WHITE PAPER) READ ABSTRACT |

Presentation Transcript: Tape Vaulting: Best Practices to Consider for Offsite Tape Storage by Iron Mountain May 2011 - (Free Research) In this transcript of a podcast, David Chapa, senior analyst at the Enterprise Strategy Group, discusses some best practices for tape vaulting. Find out the costs of tape vaulting services, how offsite tape storage costs are determined, how to negotiate your SLAs, and whether or not you should encrypt your tapes before you ship them offsite.  (PRESENTATION TRANSCRIPT) READ ABSTRACT |

FAQ Guide: Tape Vaulting: Best practices to consider for offsite tape storage by Iron Mountain May 2011 - (Free Research) In this FAQ Guide, David Chapa, senior analyst at the Enterprise Strategy Group, discusses some best practices for tape vaulting. Find out the costs of tape vaulting services, how offsite tape storage costs are determined, how to negotiate your SLAs, and whether or not you should encrypt your tapes before you ship them offsite.  (EGUIDE) READ ABSTRACT |

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