Metastorm BPM® by Metastorm. Metastorm Insight provides BAM capabilities via web-based dashboards and configurable alerts that can be customized for any user or role and deployed to various desktop, portal more... >> Discover more offerings from Metastorm.
		InfoTrends White Paper: Speeding Your Business Processes: Making Transactional Content Readily Available by IBM.. In this white paper, InfoTrends examines the business and technological requirements needed to make critical business transactional content readily available, posing IBM's more... >> Discover more offerings from IBM..
		Integration Appliances: Simplify Software as a Service (SaaS) Integration by Cast Iron Systems. Software as a service (SaaS) integration problems cannot be solved with traditional software and custom coding solutions. Learn how you can quickly integrate SaaS applications more... >> Discover more offerings from Cast Iron Systems.

LANDesk - Enterprise Desktop & Security Mgmt. for North American Companies by CreekPointe (E-mail this company) LANDesk® solutions were designed specifically for North American companies and empowers enterprises to centrally manage and protect desktops, servers and mobile devices through a single console. They're cost-effective, intelligent and provide IT & Help Desk Managers with a rapid time to value.  (RESELLER & SERVICE) GO TO DETAILED REPORT

Integration Appliances - Simplify Software as a Service (SaaS) Integration by Cast Iron Systems March 2008 - (Free Research) Software as a service (SaaS) integration problems cannot be solved with traditional software and custom coding solutions. Learn how you can quickly integrate SaaS applications with your critical customer data. (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Professional Services Automation (PSA) Software: Track Time & Resources by OpenAir (E-mail this company) Professional Services Automation (PSA) solution OpenAir, helps project management organizations increase profits because it gives them the tools that improve the way service organizations perform the most critical functions, including staffing resources, managing projects, time tracking and accounting for project expenses.  (ASP) GO TO DETAILED REPORT

Oversight Systems: Risk-Based Segregation of Duties by Oversight Systems (E-mail this company) April 2006 - (Free Research) Oversight Systems takes continuous controls monitoring to the next level by combining user access rights testing with its patented Real-Time Transaction Inspection. Preventive controls combine with real-time detective controls to provide best practices in corporate governance, compliance and risk management. (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

The Cast Iron Integration Appliance by Cast Iron Systems The Cast Iron Integration Appliance solves integration problems in just four steps - Connectivity, Transformation, Workflow and Management.  (HARDWARE PRODUCT) GO TO DETAILED REPORT

Customizable Customer Relationship Management (CRM) Suite for Enterprises by CDC Software - Pivotal CRM (E-mail this company) Pivotal CRM delivers rich CRM functionality out of the box to help organizations implement quickly with a lower total cost of ownership. As the market’s most customizable CRM solution, Pivotal CRM enables companies to cost-effectively adapt & integrate to fit their unique business processes.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Sage Accpac: Scalable ERP solutions for Small/Mid-sized Businesses by Sage Software Inc. (E-mail this company) Sage Accpac ERP system is a robust accounting and operations system for small and midsized businesses. You can create a perfect fit for your business by opting for only the modules you need now, then integrating additional functionality as you grow. With our full range of applications, you have the ability to streamline your entire enterprise.  (ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

To Get Promoted in Customer Support, Do These Five Things by Parature Inc. March 2008 - (Free Research) Ascendancy in customer support ranks today demands a mix of both technical and business insight. Professionals that make service and support their career path and successfully move up the ladder, boast a range of skills across both disciplines. (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Portable Computer Room/Server Room Air Conditioners and Air Purifiers by Peripheral Manufacturing. Inc. (E-mail this company) Portable Air Conditioners: We carry self-contained air conditioners to cool any room. No professional installation is required. Patented technology exhausts warm, humid air continuously through any window, ceiling, or vent without a drip. Fully adjustable electronic room thermostats with 24-hour programmable timers provide energy efficient comfort.  (HARDWARE PRODUCT) GO TO DETAILED REPORT

Identifying and Caching Dynamic Web Applications: A Flexible Approach to Solving Performance Issues by F5 Networks (E-mail this company) August 2007 - (Free Research) Dynamic Caching completely changes the caching model, making it possible to cache a much broader variety of content including highly dynamic web pages, query responses, and XML objects. This patented technology is completely unique to F5 and unavailable from any other vendor. (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Fraud Analyst by Digital Resolve Fraud Analyst uses patent-pending user access profiles and calculated risk factors to authenticate online users at the point of account login. This transparent approach to authentication is helping to reduce online fraud by as much as 90% by spotting anomalies...  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Customer Support Solution by Extraview Corporation (E-mail this company) As a leading software customer support solution for small companies to the world's largest organizations, the ExtraView Customer Support solution features comprehensive customer support management functionality based on the ExtraView platform.  (ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

Think. Think Different. Think Again. Sales 2.0 Whitepaper Part 2 by Landslide Technologies, Inc. June 2008 - (Free Research) This paper attempts to offer the cautionary warning that what has worked in your past may not serve your current sales reps as well today, and could actually hurt their performance. (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Removing Internet Anonymity Barriers with IP Intelligence by Digital Element. January 2008 - (Free Research) NetAcuity IP Intelligence technology provides an excellent way to non-invasively gather new intelligence about the online universe, and Digital Element delivers the de facto standard in IP Intelligence. (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Tiered Storage with Deduplication: Combining Complementary Leading-edge Technologies to Create a Flexible, Cost-effective Data Storage and Archiving Solution by Attune Systems, Inc. April 2008 - (Free Research) Data Domain systems reduce the overall cost of storage by utilizing less space, power, and data center footprint for improved data archiving and retention. (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

High Availability and Replication for i5/OS (iSeries) and AIX by Vision Solutions (E-mail this company) iTera HA high availability solution ensures accurate, real-time replication of data, IFS, data areas, data queues, spool files, user profiles, programs, MQ Series, and more.This solution for System i (AS/400 and iSeries) is a fully cluster-designed solution with powerful role-swap features and the benefits of remote journaling and expert training.  (ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

TechExcel ServiceWise (formerly HelpDesk) - Complete HelpDesk solution by TechExcel, Inc. (E-mail this company) TechExcel ServiceWise (formerly HelpDesk) is setting the new standard for high-end helpdesk management through a feature-rich platform. TechExcel HelpDesk enables you to manage your IT service support and internal help desk processes including incident tracking, knowledge management, employee self-service, and asset management.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Agile Software Lifecycle Management on Demand by Rally Software (E-mail this company) From an Agile pilot project to enterprise-wide deployment, Rally's Agile lifecycle management helps thousands of software professionals respond faster to changing customer needs by shortening their development cycles. Starting at just $19/month.  (ASP) GO TO DETAILED REPORT

TechExcel CustomerWise (formerly TechExcel CRM) Customer Support Software by TechExcel, Inc. (E-mail this company) CustomerWise helps optimize your support process by providing your internal support team with all of the tools necessary to resolve support requests quickly. From incident submission through investigation to a final resolution, CustomerWise refines your support process and increases efficiency and productivity.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Defect Tracker - Web-based Change Management for Manufacturing/LifeSciences by Extraview Corporation (E-mail this company) For industry-leading manufacturing and life science organizations, ExtraView Defect Tracker offers highly-scalable web-based defect tracking and change management with the flexibility and speed of the ExtraView platform.  (ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

The Alcatel-Lucent OmniAccess 8550 WebServices Gateway: AUTOMATED WORKFLOW FOR IMPROVED PATIENT CARE by Alcatel Lucent April 2008 - (Free Research) The Alcatel-Lucent OmniAccess 8550 Web Services Gateway is a network appliance that secures automated business processes to meet corporate governance obligations. (WEBCAST) READ ABSTRACT | GO TO WEBCAST

OpenAir PSA Solution - Web-based Professional Services Automation (PSA) sof by OpenAir (E-mail this company) OpenAir, the the premier Web-based Professional Services Automation (PSA) software solution, includes time & expense management tracking, project and resource management, invoicing, SFA, knowledge management and purchase orders.  (SERVICE) GO TO DETAILED REPORT

AMTdirect: Real Estate Information Management for Corporations by AMTdirect. Whether you have 5 locations or 1000 locations, AMTdirect will streamline your information management concerning your owned and leased locations.  (ASP) GO TO DETAILED REPORT

Real Estate Information Management for Property Managers by AMTdirect. With its robust reporting, management of multiple accounting applications and industry leading document management, AMTdirect is the system of choice for property and lease administration in commercial real estate.  (ASP) GO TO DETAILED REPORT

Spontania: Anywhere, Anytime Unified by Dialcom June 2008 - (Free Research) This special report, commissioned by Dialcom, presents the critical architectural elements of a Unified Communications and Collaboration capability with recommended actions for enterprise IT. (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

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