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IT Courseware by SkillSoft Corporation
SkillSoft's IT Skills instruction is designed to encourage and prompt frequent learner interaction with the course content. SkillSoft maintains courseware integrity and effectiveness by offering a balance of thorough instruction, challenging practice exercises and quizzes.
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ReferenceWare by SkillSoft Corporation
ReferenceWare – the fastest way to problem-solve and learn - provides full access to the unabridged contents of thousands of business and technology titles in a searchable, collaborative environment!
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iTest Team - Rapid Test Automation for Equipment and Devices by Fanfare
iTest Team is an integrated test environment for developers, testers, and automation teams. It offers a unified approach for rapidly developing, automating, and maintaining test cases. iTest Team tests complex equipment and systems that are accessed through various protocols, such as command line interfaces, Web interfaces, SNMP, or command shells.
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Overcoming the insight deficit by ComputerWeekly.com
September 05, 2011 - (Free Research)
Learn how you can empower your employees to make the most of big data and data analytics in this executive guide from the Corporate Executive Board.
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Understanding Database.com system and data access controls by Salesforce.com
January 30, 2012 - (Free Research)
The principle of least privileges is a basic concept that means granting system administrators and users no more privilege that what is necessary to perform their jobs. View this resource for a step-by-step guide on how Database.com enables easy implementation of security policies of least privilege for all types of users.
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Forum XWall - Web Services Security Firewalls - Prevent Unauthorized Access by Forum Systems
Forum XWall™ is the industy's first Web Services Firewall equipped with data authentication as well as XML intrusion prevention to actively protect against unauthorized access, XML viruses, data corruption and denial of Web service attacks. Forum Systems is the leader in Web Services Security.
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Business Skill Courseware by SkillSoft Corporation
SkillSoft’s Business Skills Library focuses on behavioral skills that are designed for business professionals and key to performance regardless of job responsibility, as well as the skills and knowledge that are relevant to the various areas of functional responsibility in today’s business organizations.
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Use effective call centers to build customer loyalty by Infor CRM
February 08, 2012 - (Free Research)
This tip guide features chapter 6 from Paul R. Timm's book, 'Technology and Customer Service: Profitable Relationship Building.' Access this resource now to learn how to align business process with customer relationship management (CRM) initiatives, tips for CRM strategy and how to effectively leverage the call center to improve customer loyalty.
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What Every IT Manager Needs To Know About Project Management by Global Knowledge
May 01, 2009 - (Free Research)
It is important for the IT Manager to know the basics of formalized project management. Why? Because every organization needs to be able to implement change and almost all important changes are defined or implemented through project teams.
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Five reasons growing SMEs cannot ignore the cloud by ComputerWeekly.com
February 16, 2011 - (Free Research)
When a growing business cannot justify developing its in-house IT department, the cloud can deliver pay-as-you-go, access to skilled staff and flexibility. But can SME business leaders trust the cloud with security and standardisation?
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Top Twelve Skills for 2012 by Global Knowledge
January 05, 2012 - (Free Research)
What skills are the most relevant and valued by companies in 2012? In order for individuals to succeed in this unpredictable economy, it's important to cultivate these top 12 skills ranging from technical to business to social.
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Management Skills for Every Leader by Global Knowledge
December 06, 2011 - (Free Research)
What skills do you need to be a good manager? How does leadership differ from management? Get answers to these fundamental questions and relate the core skills of management to each other and to the art of leadership in this white paper. Find out how to delegate, negotiate, motivate, lead and more.
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Multi-Modal Learning by SkillSoft Corporation
Multi-Modal Learning™, from SkillSoft Corporation, represents a powerful new web-based solution that significantly enhances learning and day-to-day productivity for business professionals in their use of core desktop software technologies.
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Profile Management Best Practices in a Desktop Virtualization Environment by Dell Inc., Intel, Citrix
September 2011 - (Free Research)
The correct profile management software selection can add productivity gains, with incremental costs, to a desktop virtualization implementation, and enhance both the user and IT department experience. Learn more about the benefits in this white paper.
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Gartner Magic Quadrant for Public Cloud Infrastructure as a Service by CSC
January 2012 - (Free Research)
In this exclusive Gartner report, compare the top vendors offering public cloud IaaS with a graphical, easy to understand representation of each vendor's standing in terms of ability to execute and completeness of vision. Access the link within for a link to the full report.
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2011 IT Skills and Salary Report by Global Knowledge
March 2011 - (Free Research)
This paper examines that while the global economic recession of recent years has largely been replaced by a lethargic recovery, many workers continue to be impacted by job loss, reduction insalary and benefits, or job change.
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The 10 Most Dangerous Risks to Microsoft Security by Global Knowledge
May 2009 - (Free Research)
Security has always been an important part of any IT infrastructure. This white paper has tips to help improve your awareness of some of the more important risks threatening your Microsoft infrastructure.
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