CRM without Compromise: A Strategy for Profitable Growth by SAP America, Inc.. Build your CRM system so it is flexible enough to quickly respond to changing customer needs and business challenges to sustain a competitive advantage and enjoy a profitable more... >> Discover more offerings from SAP America, Inc..
		WebFOCUS Operational Enterprise Business Intelligence by Information Builders Inc.. WebFOCUS is a comprehensive and fully integrated enterprise business intelligence platform. It sets the standard for enterprise business intelligence by scaling to support more... >> Discover more offerings from Information Builders Inc..
		Actuate Performancesoft Suite: Performance Management Solution by Actuate Corporation.. Actuate’s combination of practical expertise, state of the art software and unparalleled customer support is unlike that of any other organization offering Performance Management more... >> Discover more offerings from Actuate Corporation..

Optim Test Data Management Solution by IBM. The Optim Test Data Management Solution offers proven capabilities to optimize test data management processes. Now you can create "right-sized" test databases with minimal cost and effort. Optim helps companies improve application quality, speed time to market, and accelerate revenue generation.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Improving Customer Service in SMBs through Collaborative Tools by Cisco Systems, Inc February 22, 2008 - (Free Research) Employees at SMBs have the same need to collaborate as larger businesses. Advanced collaboration tools have become more affordable, easier to use, and easier to deploy and maintain. Learn how collaboration tools can help your business.  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

ERP for Service Organizations by Epicor Software Corporation. Moving beyond Professional Services Automation (PSA), Epicor for Service Enterprises is an ERP solution developed specifically mid to large sized professional service organizations. It streamlines every aspect of your business -- from bid management to engagement delivery, from resource management to project accounting and portfolio management.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Viral Marketing Simplified: Best Practices for Marketing Your Business to New Customers by Cisco Systems, Inc February 2008 - (Free Research) Viral marketing, buzz marketing, stealth marketing -- the names vary, but its popularity is undeniable.  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Oracle versus SAP: The Battle for Small and Medium-Sized Businesses (SMBs) by Oracle Corporation. March 2008 - (Free Research) Oracle and SAP are both ramping up their efforts to attract small and medium-sized businesses (SMBs) to their enterprise applications. Nucleus Research decided to investigate the success SMBs are having with Oracle and SAP enterprise applications.  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Retail Fashion Market RFID Solutions by Motorola Inc July 2008 - (Free Research) This whitepaper explains how Radio Frequency Identification (RFID) provides real-time inventory visibility so you can react quickly to inventory demand and stocking levels, helping ensure that the right product is available for your customers at the right time.  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Dialogue by Exstream Software. Exstream’s Dialogue is a fully integrated software solution that allows you to design, develop, maintain, and output fully personalized and consistent communications of all types.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Increase Operational Efficiency by Outsourcing by Cisco Systems, Inc February 2008 - (Free Research) Read this paper to learn how to increase operational efficiency by outsourcing. There are only so many hours in the day. Do you really want your employees spending valuable time managing your business's information technology (IT) system?  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Captaris RightFax - Enterprise Fax and Document Delivery by Captaris RightFax is the clear leader in enterprise fax server and electronic document delivery software. Integrates with email, CRM, ERP and related applications means secure sending & receiving of documents from applications in the enterprise via fax, email, MFPs or the Internet.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Astea Alliance - Service Lifecycle Management by Astea International Inc. (E-mail this company) Astea Alliance -supports the complete service lifecycle, and enables you to manage staff and inventory more efficiently while providing higher levels of service to customers. It provides a single, unified view of all service transactions & gives you a wealth of decision support tools to continuously refine the quality of your service process.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Size DOES Matter – When Choosing the Right ERP Solution by Xperia June 2008 - (Free Research) Relationship is more important for a small-to-medium manufacturers than a large one, because small-to-medium manufacturers tend to have few IT resources, and therefore rely more on the software supplier.  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Microsoft Dynamics CRM Online ® Offer by Microsoft May 2008 - (Free Research) Download this free trial of Microsoft Dynamics CRM Online with enhanced customer relationship management capabilities. Test-drive this Microsoft hosted solution & find out what small business decision makers are buzzing about.  (WHITE PAPER) GO TO WHITE PAPER

IBS Distribution and Warehousing by IBS, International Business Systems IBS warehouse management sofwtare is designed to cover any warehousing scenario for distribution and manufacturing companies.  (ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

Value of Integrated Security for Small and Medium-sized Businesses and Enterprise Branch Offices by Cisco Systems, Inc February 2008 - (Free Research) This white paper focuses on the changing security landscape and the embedded security features of Cisco 800, 1800, 2800, and 3800 Series Integrated Services Routers.  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

IFS Applications - Supply Chain Management by IFS Increase your margins by controlling your costs and turn your strategy into reality. Our supply chain management software will enable you to master the three key disciplines of cost, availability and quality.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

IFS Machinery - ERP for Complex Order-Driven and Mixed-Mode Manufacturing by IFS IFS offers a proven solution for machinery manufacturers who produce, deliver & service their products based on unique customer requirements, using either predefined product configurations or custom engineering. IFS helps coordinate complex order-driven & mixed-mode manufacturing and purchasing of material.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Helping CRM Serve its Purpose: How to Reduce the Increasingly Complex Risks that Threaten ROI by OnDemand Software (E-mail this company) May 2007 - (Free Research) This white paper briefly highlights CRM’s recent evolution, examines the risks that accompany those developments and identifies the capabilities – contained in an effective synchronized content development platform – that mitigate the risks and maximize the opportunities for valuable returns on CRM investments and competitive advantage.  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Five Ways to Improve Your Company's Efficiency by Cisco Systems, Inc February 2008 - (Free Research) According to IDC, 60.2% of SMBs cited improving efficiency as their top business priority in 2005. Only 23% of those same businesses rated efficiency-enhancing infrastructure investments, such as expanding or upgrading a network, as a high priority.  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Unified Communications Offers Value To Small And Medium Businesses: Global Study Indicates Several Benefits For SMB Professional Services Firms (Part 3 of 3) by Cisco Systems, Inc February 2008 - (Free Research) This research report explains a survey that asked participants how certain Unified Communications (UC) would affect their operations. This document focuses on the professional services segment of the market.  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Take Your Customer Service to the Next Level: Are you providing your customers with a satisfying experience that will keep them coming back? by Cisco Systems, Inc March 2008 - (Free Research) In a marketplace where too many products and services are chasing too little demand, small and medium-sized businesses (SMBs) face a daunting challenge: Do everything possible to attract and retain customers.  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Planning for the Unexpected Disaster by Cisco Systems, Inc March 2008 - (Free Research) A disaster recovery plan covers the hardware and software required to run critical business applications, the data that your company must maintain, and the steps necessary to maintain workforce continuity from remote locations.  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

CRM Your Salespeople Will Love by Oracle Corporation. August 2008 - (Free Research) Customer Relationship Management (CRM) can bring enormous benefits to companies, but only if users adopt it. Explore user adoption problems and an overview of the newest CRM features designed to drive ease of use and high rates of user adoption.  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

EIU Whitepaper: Technology and Growth at Mid-Sized Companies by Oracle Corporation. September 2008 - (Free Research) Small to mid-sized enterprises (SMEs) that make intelligent use of technology are able to grow faster - and more profitably - than their rivals. This paper provides the details.  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Captaris® RightFax® Servers by Captaris RightFax is the proven market leader in fax server, document delivery and fax software. It delivers the most reliable, robust fax software solutions to integrate and automate the flow of a full range of fax, paper and electronic documents and data.  (HARDWARE PRODUCT) GO TO DETAILED REPORT

Unified Communications Offers Value to Small and Medium Businesses: Global Study Indicates Several Benefits for SMB Manufacturing Services Firms (Part 2 of 3) by Cisco Systems, Inc February 2008 - (Free Research) This research report explains a survey that asked participants how certain Unified Communications (UC) would affect their operations. The survey included organizations from manufacturing, financial services, and professional services firms.  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

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