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Advanced Meter Infrastructure: Composite Technologies to Meet New Demands in Sales and Customer Service by SAP America, Inc..
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Top Five Reasons to Sell EMC’s New VNXe Series Unified Storage by EMC Backup and Recovery Solutions

March 14, 2011 - (Free Research)
Learn how to Increase your opportunities and shorten your sales cycle by selling the EMC® VNXe™ series, a new unified storage offering for small and medium-size businesses. Continue reading this paper to learn the top five reasons to sell EMC’s new VNXe series unified storage. 
(WHITE PAPER) READ ABSTRACT |

E-Guide: Evaluating Collaboration Tools to Meet the Needs of IT Innovation by Dell, Inc.

May 27, 2011 - (Free Research)
Many modern organizations have every piece of software known to man. Yet to create a point of differentiation, each platform should be tailored through collaborative innovation. This e-guide reviews collaboration tool considerations and three peer success stories. 
(EGUIDE) READ ABSTRACT |

Replicate Sales Success - Clone Your Star Salespeople by Oracle Corporation

July 2008 - (Free Research)
Companies today need to differentiate themselves by focusing on how they sell, not what they sell, customer relationship management (CRM) can play a pivotal role in achieving that differentiation. 
(WHITE PAPER) READ ABSTRACT |

RADVISION: Recipient of the 2008 North American Videoconferencing Infrastructure Systems Product Differentiation Innovation Award by RADVISION

June 2008 - (Free Research)
Frost & Sullivan presents the 2008 Product Differentiation Innovation Award in the videoconferencing infrastructure systems market to RADVISION. 
(WHITE PAPER) READ ABSTRACT |

Accelerating Carrier Ethernet Revenue through Service Differentiation by InfoVista Corporation

December 2011 - (Free Research)
Watch this video to discover how to accelerate carrier Ethernet revenue through service differentiation. 
(VIDEO) READ ABSTRACT |

IT matters again by ComputerWeekly.com

December 2011 - (Free Research)
This report from Deloitte argues businesses are again investing in IT to provide the differentiation and innovation critical from their competitors despite the downturn. 
(IT BRIEFING) READ ABSTRACT |

Accelerating Revenue through Carrier Ethernet Service Differentiation by InfoVista Corporation

November 2011 - (Free Research)
Many CSPs are looking towards Carrier Ethernet services – a way to more rapidly and efficiently deliver the bandwidth requirements and service requirements. If not properly managed, however, operating costs could end up increasing instead of being cost-effective. 
(WHITE PAPER) READ ABSTRACT |

Making the IVR Work for You and Your Customers with Self Service Differentiation by inContact

August 2011 - (Free Research)
This webcast covers the potential of interactive voice recognition (IVR) technology to power service differentiation and improve customer relations. 
(VIDEO) READ ABSTRACT |

Competitive Differentiation Through Innovation In Business Intelligence by SAP America, Inc.

May 2013 - (Free Research)
Did you know that enterprises typically only use 10% of their data for analytics and decision-making? Is your business letting so much of its data go unused? To get the most value out of corporate data assets, forward-thinking organizations are looking for the right tools -- namely business intelligence (BI) and analytics applications. 
(WHITE PAPER) READ ABSTRACT |

Differentiation through Service Excellence Driving Customer Loyalty and Service Profitability by SAP America, Inc.

September 2008 - (Free Research)
The importance of achieving service excellence is growing. Products are increasingly becoming commodities, and CEOs are recognizing that first-rate service is crucial to enhancing customer satisfaction. This paper explores the crucial links between customer service and customer satisfaction. 
(WHITE PAPER) READ ABSTRACT |

JBoss Enterprise SOA Platform and JBoss Enterprise Data Services Platform: Value Proposition and Differentiation by Red Hat

April 2012 - (Free Research)
<p>Read this technical paper to get an overview of JBoss Enterprise SOA Platform and JBoss Enterprise Data Services Platform. Learn how the two systems work together to make your data accessible in real-time, automate processes, and respond to and manage business events more effectively.</p> 
(WHITE PAPER) READ ABSTRACT |

Call Centre Transformation: Turning Customer Experience Into Profits by SAP AG

December 2007 - (Free Research)
Call centres have been constantly evolving since the last third of the twentieth century. This evolution will continue as innovative information technology and shifting forces of competition drive call centre transformation. Customer interaction has become an important source of differentiation for organisations. Learn more in this white paper. 
(WHITE PAPER) READ ABSTRACT |

Accelerating Customer Success: For Nearly Four Decades, We've Helped Customers Get There Faster by SoftwareAG Inc., USA

February 2009 - (Free Research)
Software AG is a leading independent Business Infrastructure Software provider and their solutions help companies achieve business results and competitive differentiation faster. 
(ARTICLE) READ ABSTRACT |

IBM and Cisco Front Office Solutions for Retail Banking by IBM Line of Business

February 2008 - (Free Research)
Is your bank able to grow targeted areas of business while enhancing market differentiation? Are you able to meet changing individual customer needs and purchase behaviors with the most effective range of products and services? Let IBM and Cisc... 
(WHITE PAPER)

The Next Generation of CRM -- Engaging with the Empowered Customer in Turbulent Times by SAP America, Inc.

April 2009 - (Free Research)
This IT Briefing will address the future state and shape of CRM, the transformational trends that are impacting companies, the CRM framework for success and competitive differentiation, and SAP's holistic approach in this CRM framework. 
(IT BRIEFING) READ ABSTRACT |

EqualLogic Outperforms Competitive SANs under Heavily Virtualized Exchange 2010 Workloads by Dell, Inc.

November 2010 - (Free Research)
Some iSCSI vendors bring complex multi-node failover mechanisms and more to the table, complicating head-to-head comparisons. In this report Taneja Group sets out to examine Dell’s differentiation in the midst of a crowded and rapidly growing field. 
(WHITE PAPER) READ ABSTRACT |

Mastering Carbon Management: Balancing Trade-offs to Optimize Supply Chain Efficiencies by IBM

May 2008 - (Free Research)
Taking into account traditional concerns about quality, service and cost, a comprehensive carbon-management strategy can build a base for sustaining growth -- enabling companies to maintain competitive differentiation. 
(WHITE PAPER)

Creating a Smarter Workforce for Market Leadership by IBM

July 2013 - (Free Research)
With today's changing workforce dynamics and economic challenges, business leaders are turning their focus to their most valuable asset -- their people. View this webcast to find out how organizations who engage and motivate their people can achieve significant competitive differentiation and market leadership. 
(WEBCAST) READ ABSTRACT |

Great collaboration begins with good governance by IBM

November 2011 - (Free Research)
For a growing number of companies today, collaboration is no longer a “soft,” nice-to-have concept—it’s an essential component for competitive differentiation. In this Tip Guide, learn how organizations can promote and support effective worker collaboration, and how managers can provide effective governance for collaborative efforts. 
(EGUIDE) READ ABSTRACT |

Executive Brief Digital Transformation: Creating New Business Models Where Digital Meets Physical by IBM

November 2011 - (Free Research)
As businesses embrace the digital revolution, they're rethinking what customers value most and creating operating models that take advantage of what’s newly possible for competitive differentiation. This report is designed to provide senior executives with analysis and insight on how fast and how far to go on the path to digital transformation. 
(WHITE PAPER) READ ABSTRACT |

Software Development and Delivery Performance Measurement and Management: Optimizing Business Value in Software by IBM

April 2009 - (Free Research)
Read this paper to gain insight into a new performance measurement and management solution that identifies business outcomes and aids decision makers in leveraging the software delivery process to drive innovation and accomplish competitive differentiation. 
(WHITE PAPER) READ ABSTRACT |

CW+: How to use predictive modeling to run an effective technology platform by ComputerWeekly.com

January 2011 - (Free Research)
IT is moving from being a point of differentiation for an organisation towards becoming a point of constraint. 
(WHITE PAPER) READ ABSTRACT |

Your Business May Be Part of a Network - But Is It Truly Connected? by Crossgate

April 2010 - (Free Research)
Business networks are key to competitive advantage. How businesses connect and communicate with partners in their business networks is important in this global economy. This article offers suggestions and examples of how to avoid getting bogged down in maintaining a business partner network and instead focuses on a business’s key differentiators. 
(WHITE PAPER) READ ABSTRACT |

The Cloud Evolution: Enable Growth with the Cloud by IBM

October 2013 - (Free Research)
This exclusive whitepaper details how the cloud has evolved to be the fuel for growth in many trend setting organizations. 
(WHITE PAPER) READ ABSTRACT |

Using Cloud Backup and Recovery Services to Achieve Desired Business Outcomes by Asigra

February 2014 - (Free Research)
This IDC Market Spotlight addresses 4 primary reasons organizations are embracing cloud backup and recovery services, and 3 cloud service provider strategies, including their associate risks and rewards. 
(WHITE PAPER) READ ABSTRACT |

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