Customer Support Solution by Extraview Corporation. As a leading software customer support solution for small companies to the world's largest organizations, the ExtraView Customer Support solution features comprehensive customer more... >> Discover more offerings from Extraview Corporation.
		TechExcel CustomerWise (formerly TechExcel CRM) Customer Support Software by TechExcel, Inc.. CustomerWise helps optimize your support process by providing your internal support team with all of the tools necessary to resolve support requests quickly. From incident more... >> Discover more offerings from TechExcel, Inc..
		CRM without Compromise: A Strategy for Profitable Growth by SAP America, Inc.. Build your CRM system so it is flexible enough to quickly respond to changing customer needs and business challenges to sustain a competitive advantage and enjoy a profitable more... >> Discover more offerings from SAP America, Inc..

Visiprise Quality Management Solution by Visiprise Visiprise Quality Management expedites the disposition of incoming and in-process nonconforming materials, documents the process, and manages the corrective and preventive action process to ensure that appropriate analysis and actions are taken. Visiprise Quality Management is designed for manufacturing shop floor staff and receiving inspectors.  (SOFTWARE PRODUCT)

CDC Factory - Enterprise Manufacturing Operations Management by CDC Software - CDC Factory (E-mail this company) CDC Factory is an enterprise application for manufacturing operations management that delivers real-time OEE, finite scheduling, supplier collaboration, quality assurance and rapid maintenance response. CDC Factory manages production planning and records results of all activities in terms of rate, yield, utilization, and unit cost.  (SOFTWARE PRODUCT)

IT Process Automation - Improve Processes with ITIL-ITSM Six Sigma or COBIT by Opalis Software, Inc. June 2008 - (Free Research) Orchestrating the IT infrastructure to meet the needs of the business is central to delivering on the promise of IT Process Automation (ITPA). This article examines the processes that will help your organization improve your IT processes. (ARTICLE) READ ABSTRACT |

The Essential Guide to Continuous Improvement Programs in Consumer Products Manufacturing by CDC Software - CDC Factory (E-mail this company) June 2007 - (Free Research) Today’s challenging business environment is driving more consumer products manufacturers to explore continuous improvement (CI) and operational excellence programs. This paper examines common obstacles that hamper continuous improvement programs of consumer products manufacturers along with practical advice on how to address these challenges. (WHITE PAPER) READ ABSTRACT |

Empowering Visibility and Agility with Metastorm ProVision® Webcast by Metastorm May 2008 - (Free Research) Metastorm ProVision® enables you to understand, realize, innovate and monitor all aspects of your business operations to continually improve performance. (WEBCAST) READ ABSTRACT |

WebFOCUS Operational Enterprise Business Intelligence by Information Builders Inc. (E-mail this company) WebFOCUS is a comprehensive and fully integrated enterprise business intelligence platform. It sets the standard for enterprise business intelligence by scaling to support every level of the global organization – executive, analytical, & operational – and make data available, accessible, and meaningful to every person or application that needs it.  (SOFTWARE PRODUCT)

Do More with Less: The Five Strategies used by Successful SMB Manufacturers by Infor. September 2008 - (Free Research) Most entrepreneurial or start-up manufacturers seek to grow within their means, avoiding the temptation of leveraging venture funding at the risk of losing control of their business. (WHITE PAPER) READ ABSTRACT |

Accelerate Business Performance Gains with Manufacturing Execution Systems by Visiprise February 2008 - (Free Research) A Manufacturing Execution System (MES) is a dynamic information system that drives effective execution of manufacturing operations. (WHITE PAPER) READ ABSTRACT |

Astute Solutions and AberdeenGroup Benchmark Report: The Multi-Channel Call Center Agent - Reality or Myth? by Astute Solutions (E-mail this company) July 2007 - (Free Research) The traditional call center supports four separate channels; web self-service, email, chat and voice. Aberdeen research shows that companies evaluating methods to reduce costs recognized the efficiencies of utilizing a single agent across all of the traditional channels. (ANALYST REPORT) READ ABSTRACT |

ACTUATE PERFORMANCESOFT SUITE by Actuate Corporation. Actuate’s combination of practical expertise, state of the art software and unparalleled customer support is unlike that of any other organization offering Performance Management solutions in the market today.  (ASP & SOFTWARE PRODUCT)

Syberworks Learning Management System Product Suite by SyberWorks, Inc. This complete product suite is designed to facilitate the development, dissemination, measurement, and management of corporate knowledge to improve productivity and performance.  (ASP & SOFTWARE PRODUCT)

Instant Benchmark - Pathways to Improvement for Aerospace, Automotive and High-Tech Manufacturers by Visiprise February 2008 - (Free Research) This Instant Benchmark, sponsored by Visiprise, Inc., reviews Key performance measures and practices at facilities that participate in aerospace, automotive or high tech value chains. (WHITE PAPER) READ ABSTRACT |

Beyond Modeling with Metastorm ProVision 6.0: Change, Innovate and Transform Your Enterprise by Metastorm May 2008 - (Free Research) This paper describes Metastorm ProVision 6.0, the next-generation release of Metastorm’s industry leading enterprise modeling solution. (WHITE PAPER) READ ABSTRACT |

Web Based Healthcare Quality Measurement Software by PRAGMATE (E-mail this company) QC-1 is a Quality Measurement, Risk, and Compliance management software. It is a critical tool for organizations that strive for quality and ethics in the health care delivery. QC-1 ensures high compliance levels using technology that is easy to use and effective.  (ASP)

Application Perspective: Online Business Application Performance by Keynote Systems Keynote Application Perspective® is a software-as-a-service and root cause diagnostics solution for e-business applications. While tools you are using today provide a good understanding of site health and resource availability within your network, only Application Perspective delivers a complete operational picture into your end-users' experience.  (SOFTWARE PRODUCT)

ModusLink: Manage and Perform End-to-End Supply Chain Processes by ModusLink (E-mail this company) We partner with you to manage and perform end-to-end supply chain processes including demand and inventory planning for materials procurement, manufacturing, assembly, packaging, and delivery of products to your customers.  (SERVICE)

Solving the Top Six Enterprise Storage Issues: Learn How to Meet the Challenges of Rapid Data Growth with Storage Virtualization by Hitachi Data Systems July 2008 - (Free Research) This paper demonstrates six specific ways storage virtualization can help solve many of the most common issues IT organizations deal with regarding cost control, management and use of existing resources. (WHITE PAPER) READ ABSTRACT |

Majority of Data Centers in Production Are Not Equipped for High Density by Aperture Technologies, Inc February 2008 - (Free Research) This Aperture Research Institute™ (ARI) survey shows that data centers are aging, with over a third (38%) of responding organizations admitting that their newest data center is over four years old. (ANALYST REPORT) READ ABSTRACT |

Expensewatch.com: T&E Expense Reports, A/P Invoice Management & Purchasing by ExpenseWatch.com. Expensewatch.com offers best-of-breed modules for Travel & Entertainment Expense Reports, Purchasing, and A/P Invoice Management that work together as a fully integrated suite or stand alone separately.  (ASP)

Cameleon Commerce Suite - E-commerce and Configurator Software by Access Commerce Cameleon helps manufacturing, distribution, retail and service companies optimize complex selling and ordering processes by intelligently automating key business functions: e-commerce, electronic catalog & guided selling, product information management, product configuration, pricing & promotions, quote & proposal generation, & order management.  (ASP & SOFTWARE PRODUCT)

Apply ITIL Best Practices with Confidence Using TechExcel Service Suite for Asset Management, Service Desk and CRM by TechExcel, Inc. (E-mail this company) December 2006 - (Free Research) This complimentary webcast details the new features and benefits of TechExcel Service Suite, the newest version of our Asset Management, Service Desk and CRM solution, enabling you to meet critical ITIL initiatives. (WEBCAST) READ ABSTRACT |

ServiceCEO Enterprise--Multi-site Service Organization Management by Insight Direct (E-mail this company) ServiceCEO Enterprise enables you to have total control over your multi-site service organization, all using one centralized database. It is perfect for the franchisor that needs to handle multiple companies, locations, and/or branches. You'll be able to be more efficiently and with fewer people—meaning you'll be able to run it more profitably.  (SOFTWARE PRODUCT)

Security Implications of the Virtualized Datacenter by F5 Networks (E-mail this company) November 2007 - (Free Research) The concept that virtual operating environments are just as secure as their physical counterparts can be a very expensive and destructive fallacy. Read why Today’s system and security administrators need to begin focusing on virtual security, preparing for a new threat arena for distributed and targeted attacks. (WHITE PAPER) READ ABSTRACT |

Introducing Lyons Quality Audit Tracking System (QATS) by Lyons Information Systems, Inc April 2008 - (Free Research) QATS offers a powerful, maintainable, and affordable solution to quality audit information tracking and reporting. (WHITE PAPER) READ ABSTRACT |

Success Story: Communications - AT&T by Genesys Co. May 2008 - (Free Research) Cingular wanted to meet a goal of answering 92% of all customer calls before abandonment, without adding staff. After careful consideration, it chose Informiam to meet that goal. (CASE STUDY) READ ABSTRACT |

1 - 25 of 500 | Next Page   Business e-mail:  First name: (optional)  Last name: (optional)     x

We are always striving to improve our customer experience. Please notify us if there is a company missing that you feel should be in our directory.