Many IT organizations have grown dissatisfied with tape-based backups and are looking for alternatives. This white paper will discuss the factors to consider when evaluating any of these alternatives, including a framework for assessing the value to IT for each approach. 

Attend this webcast, led by seasoned Datalink storage experts, to learn exactly what deduplication can do for you-what's real and what's hype. 

This white paper is here to help. In this paper you'll learn how to determine if the cloud is right for you, and receive today's best practices and recommendations for finding the right cloud vendor and products. Also included is a look at cloud-based data protection, and an analysis of the benefits cloud technology has to offer. 

This white paper provides an in-depth comparison of two of the top private cloud solutions available in the market using industry standard concepts and examining both licensing models. Review the pros and cons of each and discover which one outperforms the other. 

This comprehensive white paper explores the call center landscape, details the benefits of hosted call centers along with the risks involved in cloud-based services. 

Design teams across the world collaborate to create and develop prod­ucts. Unfortunately, IT organizations face serious challenges when collaborative teams share large files. This white paper will assess the strengths and weaknesses of the four technologies most commonly used to enhance file sharing for distributed teams. 

Read this tutorial from SearchDisasterRecovery to find out the additional requirements of VMware’s SRM in order to provide replication of your virtual machine data to a DR site. 

The most helpful information and best content will have little impact without simple protocols that make your Web site easier to use and more visually appealling. This paper focuses on 10 tips you can employ to ensure your web site is effective from the day it goes live. 

As more and more organizations turn away from tape to disk as their primary backup media, however, a significant portion of them will not only seek to eliminate tape for on-site retention, but for their off-site retention as well. Read on to learn more. 

Why is scripting so daunting to many IT pros? It's not an impossible skill to master - most people can master a simple system if they have the opportunity to practice.  This white paper introduces an identifiable pattern that virtually all Contact Centers follow and associates key elements of that pattern with the corresponding scripting code. 

This white paper details the challenges faced by multi-site and multinational organizations and describes what to look for in an enterprise resource planning (ERP) solution to address these issues. 

To better differentiate in a highly competitive environment, Netflights.com decided that improving customer experience for its website, needed to be a key strategic initiative. This paper describes how Netflights.com leveraged Tealeaf for unprecedented visibility into their online channel, dramatically improving customer service and as a result.