Site Travel White Papers, Site Travel Software, Site Travel Research, Hardware and Services

Netflights.com uses Tealeaf in the call center to help generate 20% of all revenue by Tealeaf

November 04, 2010 - (Free Research)

To better differentiate in a highly competitive environment, Netflights.com decided that improving customer experience for its website, needed to be a key strategic initiative. This paper describes how Netflights.com leveraged Tealeaf for unprecedented visibility into their online channel, dramatically improving customer service and as a result.

(CASE STUDY)

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Recover lost online revenue with customer experience management by Tealeaf

November 04, 2010 - (Free Research)

In this white paper, we’ll describe the two main techniques companies utilize to incorporate customer recovery into their overall Customer Experience Management strategy—namely, Immediate Issue Resolution & Follow‐up and Real‐time Customer Recovery.

(WHITE PAPER)

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Customer Experience Management Best Practices For Travel and Hospitality: Five Ways to Increase Conversion and Adoption Rates by Tealeaf

September 27, 2011 - (Free Research)

In this white paper, we go over five best practices based on working with some of the world's leading travel and hospitality companies to help them take a more systematic, quantifiable approach to improving their online customer experience and, in turn, increase revenue.

(WHITE PAPER)

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Network Foundation - Cisco 1700 Series by Cisco Systems

Cisco 1700 Series modular routers are ideal for enterprise small branch offices and small and medium-sized businesses that need secure access to business applications, network resources, and Internet services. The Cisco 1700 Series delivers fast, reliable and secure Internet/network access through a wide-range of high-speed WAN access technologies.

(HARDWARE PRODUCT)

Riverbed Helps Meridiana fly Meet Increased Demand for Online Travel Bookings by Riverbed Technology, Inc.

November 09, 2011 - (Free Research)

Online airline and travel group Meridiana fly needed a faster, more cost-effective way for its growing customer base to book reservations online. They turned to the Riverbed Stingray Traffic Manager, which ensured a fast, responsive website that could cope with increasing high-demand.

(CASE STUDY)

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Helix Energy Solutions Replicates Data and Content to Geo-Distributed SharePoint Farms & Sea Vessels with DocAve by AvePoint, Inc.

January 06, 2012 - (Free Research)

Read this comprehensive case study to learn how Helix created SharePoint server farms to handle their massive amounts of data that is needed by its employees around the globe.

(CASE STUDY)

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SearchDisasterRecovery Tutorial: Using VMware Site Recovery Manager for Disaster Recovery by Dell and VMware

May 19, 2011 - (Free Research)

Read this tutorial from SearchDisasterRecovery to find out the additional requirements of VMware’s SRM in order to provide replication of your virtual machine data to a DR site.

(EGUIDE)

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VMware vCenter Site Recovery Manager disaster recovery best practices by Dell and VMware

March 11, 2011 - (Free Research)

In this tutorial on Site Recovery Manager disaster recovery best practices, learn what you need in place to use VMware Site Recovery Manager, how to test and execute your recovery plans, and if Site Recovery Manager would be a good fit for your company's disaster recovery strategy.

(WHITE PAPER)

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10 Tips for Creating Your Web Site by Global Knowledge Network, Inc.

March 2006 - (Free Research)

The most helpful information and best content will have little impact without simple protocols that make your Web site easier to use and more visually appealling. This paper focuses on 10 tips you can employ to ensure your web site is effective from the day it goes live.

(WHITE PAPER)

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How Centralized Backup Can Ease Remote Site Data Protection Challenges by Quantum Corporation

February 2012 - (Free Research)

Check out this E-Guide to learn how centralized backup can help address some of today's remote site data backup and protection challenges. In this guide you'll learn the keys to remote backup and recovery, and discover how technologies like deduplication and cloud are becoming part of these processes. Read on to learn more.

(EGUIDE)

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Eliminate Tape Everywhere with and Offsite ExaGrid System by ExaGrid Systems, Inc.

April 2011 - (Free Research)

As more and more organizations turn away from tape to disk as their primary backup media, however, a significant portion of them will not only seek to eliminate tape for on-site retention, but for their off-site retention as well. Read on to learn more.

(WHITE PAPER)

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Podcast: How Centralized Backup Can Ease Remote Site Data Protection Challenges by Quantum Corporation

January 2012 - (Free Research)

In this expert podcast, Rachel Dines, an analyst with Forrester Research in Cambridge, Mass., discusses some of the options and best pracices for protecting remote site data. Listen now to learn more.

(PODCAST)

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Dell EqualLogic PS Series with VMware vCenter Site Recovery Manager by Dell, Inc.

February 2010 - (Free Research)

VMware vCenter Site Recovery Manager (SRM) is a VMware vSphere 4.0 based solution that is tightly integrated with Dell EqualLogic PS Series storage to offer centralized disaster recovery management, automation, and testing for a virtualized datacenter. Read this solution brief to learn more about the features and benefits of this solution.

(ARTICLE)

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Prescription for Growth by Dell | EqualLogic

December 2008 - (Free Research)

Dell storage helped Navicure reduce disaster recovery site deployment time by 75 percent and automated the planning, testing, and deployment of a disaster recovery solution using VMware® SRM software and Dell EqualLogic SRM Adapters.

(CASE STUDY)

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Virtual Support Networks: Ten Tips for Delivering Managed Services to On-Site Systems by CA Technologies.

September 2008 - (Free Research)

In late 2004 and early 2005, DB Kay & Associates conducted a market survey to uncover the best practices for deploying Virtual Support Networks.

(WHITE PAPER)

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Think Global Act Local: How to Find the Right ERP to Optimize Your Multi-Site,Multi National Operation by Sage Software

January 2012 - (Free Research)

This white paper details the challenges faced by multi-site and multinational organizations and describes what to look for in an enterprise resource planning (ERP) solution to address these issues.

(WHITE PAPER)

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Mobility - Aironet 1100 Series by Cisco Systems

The Cisco Aironet® 1100 Series delivers an affordable and upgradable 802.11b wireless LAN (WLAN) solution, setting the enterprise standard for high performance, secure, manageable, and reliable WLANs.

(HARDWARE PRODUCT)

Conducting a WLAN Site Survey and Implementation for the Cisco Unified Wireless Network by Global Knowledge

December 2009 - (Free Research)

When preparing to conduct a site survey for a Cisco® wireless LAN (WLAN) installation, follow the Cisco network design methodology: Prepare, Plan, Design, Implement, Operate, and Optimize (PPDIOO). PPDIOO addresses network implementation in phases. This paper will address the first four phases of this methodology.

(WHITE PAPER)

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SharePoint Customization Best Practices by Global Knowledge

December 2008 - (Free Research)

This white paper explores how to change some of the default user experiences by customizing elements of both the Look and Feel and the site Navigation. Many additional "out of the box" customization elements are available.

(WHITE PAPER)

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PeerLock Server v3.0.x by Peer Software

October 2010 - (Free Research)

For company's using Microsoft DFS Replication to mirror file servers across multiple office sites, DFSR lacks distributed file locking to control version conflicts. PeerLock adds file locking to a DFSR mirrored servers. Learn how this trial software can help you by downloading today.

(TRIAL SOFTWARE)

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WebFOCUS Business Intelligence Application Development & Deployment by Information Builders Inc. (E-mail this company)

WebFOCUS development and deployment solutions provide easy-to-use Web-based applications for unlimited numbers of users, tailored to their skill level and preferences regardless of location, as well as flexible and intuitive development tools for building applications.

(SOFTWARE PRODUCT)

RecoverTrac v2.0 Technical White Paper: Service-Oriented Disaster Recovery by FalconStor Software

April 2011 - (Free Research)

This technical white paper discusses the concerns associated with DR, and explains in detail how RecoverTrac technology addresses a full range of DR challenges.

(WHITE PAPER)

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Imason uses DocAve to Migrate Husky Injection Molding Systems to SharePoint 2010 in Less Than Four Months by AvePoint, Inc.

January 2012 - (Free Research)

This case study details how Husky successfully migrated massive volumes of data in a matter of four months using SharePoint 2010.

(CASE STUDY)

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Security - Pix 500 Series Firewalls by Cisco Systems

The world-leading Cisco PIX Security Appliance Series provides robust, enterprise-class, integrated network security services including stateful inspection firewalling, protocol and application inspection, virtual private networking, in-line intrusion protection, and rich multimedia and voice security-in cost-effective, easy-to-deploy solutions.

(HARDWARE PRODUCT)

Strategies for Cisco VPN Client Large-Scale Deployments by Global Knowledge Network, Inc.

March 2006 - (Free Research)

This paper explores the tools Cisco provides to simplify mass deployments of the VPN Client. The two methods are discussed: the creation of an installation CD-ROM and network-based installations. I will explain how to reduce calls to the Help Desk by locking users out of advanced configuration functions in the user interface.

(WHITE PAPER)

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