Site Practices White Papers, Site Practices Software, Site Practices Research, Hardware and Services

VMware vCenter Site Recovery Manager disaster recovery best practices by Dell and VMware

March 11, 2011 - (Free Research)

In this tutorial on Site Recovery Manager disaster recovery best practices, learn what you need in place to use VMware Site Recovery Manager, how to test and execute your recovery plans, and if Site Recovery Manager would be a good fit for your company's disaster recovery strategy.

(WHITE PAPER)

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Podcast: How Centralized Backup Can Ease Remote Site Data Protection Challenges by Quantum Corporation

January 23, 2012 - (Free Research)

In this expert podcast, Rachel Dines, an analyst with Forrester Research in Cambridge, Mass., discusses some of the options and best pracices for protecting remote site data. Listen now to learn more.

(PODCAST)

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Customer Experience Management Best Practices For Insurance: Five Ways to Increase Conversion and Adoption Rates by Tealeaf

September 27, 2011 - (Free Research)

To jump-start your customer experience efforts, Tealeaf, the leader in online Customer Experience Management (CEM) software, recommends in this white paper five best practices that you can implement today to establish an online customer experience competency within your organization. Continue reading to learn more.

(WHITE PAPER)

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SQL Server 2000 Security Best Practices by Global Knowledge Network, Inc.

November 2004 - (Free Research)

The security of SQL Server database servers has become a top priority for database administrators. This article examines best practices that can be employed to secure Microsoft SQL Server 2000 databases. It provides an overview of the security model in SQL Server 2000 and discusses best practices you can employ to secure yours.

(WHITE PAPER)

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Network Foundation - Cisco 1700 Series by Cisco Systems

Cisco 1700 Series modular routers are ideal for enterprise small branch offices and small and medium-sized businesses that need secure access to business applications, network resources, and Internet services. The Cisco 1700 Series delivers fast, reliable and secure Internet/network access through a wide-range of high-speed WAN access technologies.

(HARDWARE PRODUCT)

Customer Experience Management Best Practices For Travel and Hospitality: Five Ways to Increase Conversion and Adoption Rates by Tealeaf

September 2011 - (Free Research)

In this white paper, we go over five best practices based on working with some of the world's leading travel and hospitality companies to help them take a more systematic, quantifiable approach to improving their online customer experience and, in turn, increase revenue.

(WHITE PAPER)

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Delivering a Unique Online Experience for Segments, Regions, and Brands: Knowing When to Use Personalization, Microsites, and Independent Sites by Oracle Corporation

April 2011 - (Free Research)

Differentiating customer experiences for online channels is an important deciding factor for loyalty and growth. This white paper discusses the primary considerations and options for delivering a unique online experience to satisfy all of your customer and stakeholder needs.

(WHITE PAPER)

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Project Management, ITIL, & Professional Skills Training by Global Knowledge Network, Inc.

February 2006 - (Free Research)

Now is a great time to train yourself or your team. Choose from over 30 eligible courses from our Project Management and Professional Skills line.

(E-LEARNING TUTORIAL)

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Virtual Support Networks: Ten Tips for Delivering Managed Services to On-Site Systems by CA Technologies.

September 2008 - (Free Research)

In late 2004 and early 2005, DB Kay & Associates conducted a market survey to uncover the best practices for deploying Virtual Support Networks.

(WHITE PAPER)

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SharePoint Customization Best Practices by Global Knowledge

December 2008 - (Free Research)

This white paper explores how to change some of the default user experiences by customizing elements of both the Look and Feel and the site Navigation. Many additional "out of the box" customization elements are available.

(WHITE PAPER)

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VMWare/Dell EQL Simple, Affordable, Integrated Disaster Recovery and Data Protection for Virtual Infrastructures by Dell | EqualLogic

December 2008 - (Free Research)

Virtualized iSCSI SANs are increasingly being chosen for virtual datacenter deployments because they help simplify storage management and overcome performance, scalability and cost barriers of traditional SAN architectures.

(WEBCAST)

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Navigating the path to satisfying online customer experience by Tealeaf

November 2011 - (Free Research)

Read this exclusive e-guide to get an executive-level, 360-degree view on which CRM approaches are best for different business scenarios -- from winning strategies for mobile users to social CRM tools to best practices for multi-channel customer experiences.

(EGUIDE)

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VX-Xpress WAN Op Download by Silver Peak

February 2012 - (Free Research)

Download Silver Peak’s VX-Xpress is the world’s first self-service website for Virtual WAN Optimization.

(DOWNLOAD)

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CW Buyer's Guide: Customer Relations (CRM) by ComputerWeekly.com

October 2011 - (Free Research)

This nine-page Buyer's Guide to Customer Relationsip Management (CRM) analyses the factors CIOs and senior IT professionals will need to consider as they plan their CRM strategies.

(ESSENTIAL GUIDE)

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5 ways to increase online self-service adoption for financial services by Tealeaf

September 2011 - (Free Research)

Financial institutions need to take immediate steps to ensure they understand the experience of their customers who are transacting online. In this white paper learn how to implement an effective customer experience management (CEM) to help build customer loyalty, revenue, cost savings, and more.

(WHITE PAPER)

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Cloud Bursting with HP CloudSystem Matrix by HP and Intel

July 2011 - (Free Research)

Deploying cloud computing across your infrastructure has never been easier. This video shows you how.

(VIDEO)

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IT Courseware by SkillSoft Corporation

SkillSoft's IT Skills instruction is designed to encourage and prompt frequent learner interaction with the course content. SkillSoft maintains courseware integrity and effectiveness by offering a balance of thorough instruction, challenging practice exercises and quizzes.

(ASP & SOFTWARE PRODUCT)

SearchDisasterRecovery Tutorial: Using VMware Site Recovery Manager for Disaster Recovery by Dell and VMware

May 2011 - (Free Research)

Read this tutorial from SearchDisasterRecovery to find out the additional requirements of VMware’s SRM in order to provide replication of your virtual machine data to a DR site.

(EGUIDE)

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10 Tips for Creating Your Web Site by Global Knowledge Network, Inc.

March 2006 - (Free Research)

The most helpful information and best content will have little impact without simple protocols that make your Web site easier to use and more visually appealling. This paper focuses on 10 tips you can employ to ensure your web site is effective from the day it goes live.

(WHITE PAPER)

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Provergent Suite - Telecom Order & Inventory Software by Digital Fairway, Inc.

The Provergent Communication Asset Management Suite helps to manage the planning, procuring, provisioning, auditing & delivering of communications services. Provergent allows you to build accurate & easy to manage centralized inventories, backed up by automated provisioning processes to manage all moves, adds, changes & deletes in the inventory.

(SOFTWARE PRODUCT)

Dell EqualLogic PS Series with VMware vCenter Site Recovery Manager by Dell, Inc.

February 2010 - (Free Research)

VMware vCenter Site Recovery Manager (SRM) is a VMware vSphere 4.0 based solution that is tightly integrated with Dell EqualLogic PS Series storage to offer centralized disaster recovery management, automation, and testing for a virtualized datacenter. Read this solution brief to learn more about the features and benefits of this solution.

(ARTICLE)

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How Centralized Backup Can Ease Remote Site Data Protection Challenges by Quantum Corporation

February 2012 - (Free Research)

Check out this E-Guide to learn how centralized backup can help address some of today's remote site data backup and protection challenges. In this guide you'll learn the keys to remote backup and recovery, and discover how technologies like deduplication and cloud are becoming part of these processes. Read on to learn more.

(EGUIDE)

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Eliminate Tape Everywhere with and Offsite ExaGrid System by ExaGrid Systems, Inc.

April 2011 - (Free Research)

As more and more organizations turn away from tape to disk as their primary backup media, however, a significant portion of them will not only seek to eliminate tape for on-site retention, but for their off-site retention as well. Read on to learn more.

(WHITE PAPER)

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Think Global Act Local: How to Find the Right ERP to Optimize Your Multi-Site,Multi National Operation by Sage Software

January 2012 - (Free Research)

This white paper details the challenges faced by multi-site and multinational organizations and describes what to look for in an enterprise resource planning (ERP) solution to address these issues.

(WHITE PAPER)

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Recover lost online revenue with customer experience management by Tealeaf

November 2010 - (Free Research)

In this white paper, we’ll describe the two main techniques companies utilize to incorporate customer recovery into their overall Customer Experience Management strategy—namely, Immediate Issue Resolution & Follow‐up and Real‐time Customer Recovery.

(WHITE PAPER)

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