Advanced Meter Infrastructure: Composite Technologies to Meet New Demands in Sales and Customer Service by SAP America, Inc.. Discover what benefits advanced meter infrastructure (AMI) brings and why, and learn how the SAP NetWeaver platform and enterprise service-oriented architecture can support more... >> Discover more offerings from SAP America, Inc..

Automating Your Call Center Feedback by Mindshare Technologies March 05, 2008 - (Free Research) The most successful contact centers are turning to leading-edge automated feedback solutions and developing processes to incorporate feedback into daily operations.  (WHITE PAPER) READ ABSTRACT |

eBook: Techfocus - Data Center Construction by APC by Schneider Electric November 09, 2009 - (Free Research) The chapters in this Techfocus eBook will discuss the importance of site selection and planning, data center conceptualization and cost analysis, and negotiating with contractors.  (EBOOK) READ ABSTRACT |

Tactical Management of Agile Development: Achieving Competitive Advantage by Rally Software August 2008 - (Free Research) This white paper is an invaluable Agile development overview full of techniques, best practices and educational materials. Created specifically for people involved in Software Release Planning, Project Management, Defining Features, Req...  (WHITE PAPER) READ ABSTRACT |

Presentation Transcript: Agile Software Release Readiness: Cleared for Takeoff or Crash and Burn? by Borland Software Corporation March 2009 - (Free Research) In today's challenging economic climate, the consequences of releasing software prematurely can be severe. Read this presentation transcript and learn how you can transform your next software release into a more managed and predictable business process, increasing the likelihood of your success.  (PRESENTATION TRANSCRIPT) READ ABSTRACT |

Enhancing Interaction Center ROI in Turbulent Economic Times by SAP America, Inc. April 2009 - (Free Research) Interaction center managers, along with their counterparts in sales, marketing, and service, are being asked to deliver greater value on shoestring budgets. While the conventional reaction in tough economic times is to simply cut costs and services, the nature of the current downturn indicates that austerity measures of the past won't work today.  (WHITE PAPER) READ ABSTRACT |

HP E5000 Messaging System for Microsoft Exchange Server 2010 by HP and Microsoft April 2011 - (Free Research) Email, voicemail, instant messaging, social networking, messages, faxes, shared calendars, and centralized contacts are all essential for boosting productivity and collaboration. Email has evolved from more than just text. Many would find the situation daunting, but smart organizations know the solution. Read this white paper to learn more.  (WHITE PAPER) READ ABSTRACT |

How e-Citation Systems Increase Productivity & Revenues While Improving Officer Safety by Intermec February 2011 - (Free Research) Discover how an e-Citation system can help you save time, improve safety, reduce errors, and improve collection rates.  (WHITE PAPER) READ ABSTRACT |

How to Achieve 100% Electronic AR Invoicing Realistic Steps to Quit Paper by Esker Inc. November 2009 - (Free Research) This paper illustrates that solutions exist today with a proven track record of success in helping companies make the transition to 100% electronic AR invoicing while satisfying their customers' needs.  (WHITE PAPER) READ ABSTRACT |

Safety Analysis Using UML by IBM December 2010 - (Free Research) This paper discusses the use of the fault tree analysis (FTA) approach to safety analysis and the use of the UML® profiling mechanism to create a safety analysis profile, including the definition of its normative metamodel.  (WHITE PAPER) READ ABSTRACT |

Using Healthcare IT to Improve Patient Safety by InterSystems Corporation March 2013 - (Free Research) This webinar will present a systems-based approach to improving patient safety, drawing on lessons learned from high-reliability industries. Through these examples, we'll outline some core concepts healthcare organizations can adopt to establish a culture of safety.  (WEBCAST) READ ABSTRACT |

Linear Architecture for Municipal Wireless Video Surveillance Solutions by Motorola, Inc. August 2009 - (Free Research) Motorola knows how to build systems that meet the needs of Public Safety professionals now and over the lifetime of the network. No one technology meets the needs of all applications. With a portfolio of specialized solutions, CIOs and network operators can deploy the network that is the best fit to locate the cameras exactly where they are needed.  (WHITE PAPER) READ ABSTRACT |

Improve Patient Safety with a Quality Wristband Solution by Intermec February 2013 - (Free Research) This white paper highlights how print technology impacts wristband quality, positive patient identification and patient safety, and provides guidance for wristband solutions that deliver accuracy, safety and convenience throughout the patient care path.  (WHITE PAPER) READ ABSTRACT |

Blackberry Solution Used for Roadside Surveys on Child Seat Safety by BlackBerry February 2009 - (Free Research) When researchers from the University of Windsor needed a mobile strategy for conducting a National Child Seat Safety Survey across Canada, they turned to a Blackberry to help gather the data and accurately download the it automatically to an analytical database.  (CASE STUDY) READ ABSTRACT |

ExtraView Enterprise by Extraview Corporation ExtraView Enterprise enables organizations to quickly and cost-effectively, create user specific web-based solutions that conform to a corporation's unique business processes and workflow requirements.  (ASP & SOFTWARE PRODUCT)

The Mobile Collaboration Solution for Midsize Enterprises by Avaya November 2012 - (Free Research) As employee mobility increases, it becomes crucial to offer a secure, seamless, real-time collaboration experience regardless of where and when users are working – and which device they leverage. Read now to learn about an available solution that can solve the problem for you.  (WHITE PAPER) READ ABSTRACT |

Battery Technology for Data Centers and Network Rooms: Fire Safety Codes - USA by APC by Schneider Electric October 2011 - (Free Research) Proper interpretation of the fire codes is essential in the design and implementation of data centers and network rooms. This resource explores fire safety regulations and their application to uninterrupted power supply (UPS) battery installations.  (WHITE PAPER) READ ABSTRACT |

Product Compliance, Safety, and Stewardship for Process Industries by SAP America, Inc. March 2010 - (Free Research) Discover how companies taking a strategic approach toward safer and greener products can successfully meet the challenges of achieving effective compliance, safety, and product stewardship in a complex regulatory world, while at the same time gaining a competitive business advantage for the future.  (WHITE PAPER) READ ABSTRACT |

Planning and Design for a Data Centre Electrical Power Infrastructure: Distribution, UPS, Safety and Savings by SOCOMEC Group February 2011 - (Free Research) This paper examines that a data centre design  must meet specific requirements including; site selection, space, available power, air conditioning, load, environmental quality, and risk evaluation, but also the requirements of the electrical power supply system. It is also discusses how necessary it is to consider the cost of service downtime.  (WHITE PAPER) READ ABSTRACT |

SAP® Support of the Healthecare Supply Chain's Ongoing Effort to Ensure Patient Safety and Drive Business Value by SAP AG June 2009 - (Free Research) The Center for Healthcare Supply Chain Research (formerly the HDMA Research & Education Foundation) recently published an important study concerning data management and data sharing in the healthcare supply chain. This whitepaper discusses the key conclusions of their study.  (WHITE PAPER) READ ABSTRACT |

Business Skill Courseware by SkillSoft Corporation SkillSoft’s Business Skills Library focuses on behavioral skills that are designed for business professionals and key to performance regardless of job responsibility, as well as the skills and knowledge that are relevant to the various areas of functional responsibility in today’s business organizations.  (ASP & SOFTWARE PRODUCT)

Cooper University Hospital Utilizes Cisco IPT and Wireless Network to Track Equipment and Enhance Patient Safety by Dimension Data February 2010 - (Free Research) After successful prior engagements, Cooper University Hospital (CUH) asked Dimension Data to implement an IP telephony (IPT) solution for its existing data center and new Medical Coordination Center (MCC).  (CASE STUDY) READ ABSTRACT |

A contact center manager's guide to integrating self-service by KANA (E-mail this company) August 2012 - (Free Research) Leveraging self-service technologies in your contact center can significantly reduce costs, but successful implementation is tricky. Gain expert advice on how to ensure your self-service contact center initiative is a success. Read on to learn self-service contact center best practices, how to obtain executive support, and more.  (EBOOK) READ ABSTRACT |

Overhauling a Legacy Contact Center: Starting Steps by Five9 May 2013 - (Free Research) Overhauling legacy contact center technology is often costly and time-consuming, but it doesn't have to be. This expert e-guide offers advice on deciding when it's time to upgrade your contact center, making the business case for an overhaul, and important change management considerations.  (EGUIDE) READ ABSTRACT |

Cost-Saving Tips for Contact Centers by Five9 May 2013 - (Free Research) For service organizations looking to cut costs, the contact center is the go-to department, seeing as it often has high staffing counts within the company. Check out this expert e-guide to learn how you can effectively identify opportunities and decrease spending in your contact center, without sacrificing customer experience.  (EGUIDE) READ ABSTRACT |

Contact Center Consolidation by CosmoCom, Inc. July 2008 - (Free Research) Improving access to contact center resources is more challenging when agents are distributed across multiple locations. View this webcast for insight into Contact Center Consolidation.  (WEBCAST) READ ABSTRACT |

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