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A Document Management System Is Only as Good as Its Index by Viking Software Solutions

April 2008 - (Free Research)
In a document management system, an index functions as the means to retrieve documents. Without retrieval capabilities, the content would merely take up space. This paper explains that, given this vital role, companies should give indexi.. 
(WHITE PAPER) READ ABSTRACT |

How to tackle risk taxonomy by ComputerWeekly.com

November 2010 - (Free Research)
This Technical Standard provides a taxonomy describing the factors that drive risk – their definitions and relationships. This Technical Standard is not a reference or tutorial on how to assess or analyze risk, as there are many such references already available. 
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SharePoint E-zine Volume 12: SharePoint Taxonomies That Stand the Test of Time by SearchWinIT

July 2009 - (Free Research)
In this month's issue, learn ways to accommodate permanent departments and business functions as well as ad hoc collaboration when building out your SharePoint taxonomies. 
(EZINE)

Mitigating DDoS Attacks with F5 Technology by F5 Networks

July 2013 - (Free Research)
This exclusive white paper examines a set of solutions that can securely deliver applications while protecting the network, the session and the user, with mitigation technologies that map directly to individual DDoS attacks. 
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Define What's Valued Online - A Webcast Presented by KnowledgeStorm by KnowledgeStorm Webinars (E-mail this company)

September 2005 - (Free Research)
The CMO Council and KnowledgeStorm have partnered to explore the relationship between online technology researchers and IT vendors. Join KnowledgeStorm in this Webcast replay to learn what over 1,400 survey respondents said about online technology content usage and its influence on IT buying. 
(WEBCAST) READ ABSTRACT |

Case Study: Mid-Carolina Electric Cooperative, Inc. by Perceptive Software

August 2010 - (Free Research)
Read this case study of Mid-Carolina Electric Cooperative, Inc. to learn how replacing its old document imaging system with a new low-maintenance full-featured document management, imaging and workflow suite improved allowed for better information sharing and document availability, faster customer service and increased productivity. 
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Red Hat Continues To Redefine SOA: Simple. Open. Affordable by Red Hat

October 2008 - (Free Research)
Despite the significant progress made with open standards in the industry, most SOA platforms are delivered with many proprietary, closed extensions that focus on customer lock-in more than automation of the value chain. Red Hat believes there is a better way. We redefine SOA to be simple, open, and affordable. 
(WHITE PAPER) READ ABSTRACT |

Cisco Secure Wireless Office Solution for SMBs by Cisco Systems, Inc.

The Cisco Secure Wireless Office Solution consolidates all network requirements into a complete, reliable wired and wireless infrastructure. 
(HARDWARE PRODUCT)

Agile Testing Quadrants: Guiding Managers and Team in Test Strategies by IBM

December 2012 - (Free Research)
Read this e-guide to discover why a testing taxonomy such as the Agile testing quadrants is an effective tool for software teams undertaking this task. 
(EGUIDE) READ ABSTRACT |

Breaking Down the Barriers to Business by Sage (UK) Limited

March 2010 - (Free Research)
Organizations that seek the elusive goal of a single view of the customer need first to instill an information-sharing culture throughout the company, not simply attempt to apply a quick technology fix. Read this white paper to learn more about how to creat a knowledge-sharing culture in your business. 
(WHITE PAPER) READ ABSTRACT |

Sharepoint E-zine Vol.1: Governance Implementation Management by SearchWinIT

August 2008 - (Free Research)
SearchWinIT.com's SharePoint e-zine – is a monthly Web magazine packed with in-depth articles and tips written by SharePoint to make you a SharePoint master. Our editorial focuses on three main areas: governance, management and implementation. 
(EZINE) READ ABSTRACT |

Beyond FTP: Securing and Managing File Transfers by Linoma Software

March 2010 - (Free Research)
Every day, millions of files are exchanged all over the world by corporations, government entities and other organizations. Most file transfers use the popular protocol known as FTP. This paper will examine how FTP has become the standard for business-to-business file transfers and the key pitfalls that face management using this open protocol. 
(WHITE PAPER) READ ABSTRACT |

Finally, a Simple Way to Deploy a Customer Contact Center by Contactual (Now 8x8, Inc.)

February 2010 - (Free Research)
The goal of customer interaction is to provide consistent and efficient service across all areas of customer contact channels. In this paper we examine two alternatives: building a contact center in-house versus using an online service such as Contactual OnDemand Contact Center to interact efficiently with customers. 
(WHITE PAPER) READ ABSTRACT |

Metalogix Content Migration and Upgrade for Microsoft SharePoint Server 2010 by Metalogix

April 2010 - (Free Research)
This paper discusses both Microsoft's out-of-box migration approaches and Metalogix's SharePoint Site Migration Manager 2010. It describes common migration scenarios, and how those scenarios can be addressed using the different migration approaches. 
(WHITE PAPER) READ ABSTRACT |

crystalreports.com: Web-Based Reporting & Information Sharing by Business Objects

crystalreports.com is a web-based report-sharing service that allows organizations to instantly share crucial business information with the right people - simply and securely. There is nothing to install, and places no additional workload on IT. It improves decision makers’ ability to make key business decisions based on timely and accurate data. 
(SOFTWARE PRODUCT)

Case Study: The Push For Simple, Cost-effective PCI Compliance by Dell SecureWorks UK

July 2012 - (Free Research)
To avoid fines and meet an upcoming compliance deadline, call centre services provider, RESPONSE (Building Rewarding Relationships), needed to improve security. Read this paper to learn how the organisation secured an easily installed and managed security solution that could also be deployed in time to meet the looming deadline. 
(WHITE PAPER) READ ABSTRACT |

Knowledge Management: 5 Steps to Getting It Right the First Time by Oracle Corporation UK Ltd

September 2012 - (Free Research)
This eBook sets out 5 simple steps for optimizing customer service and support with an effective, best-practice-led knowledge management initiative. 
(WHITE PAPER) READ ABSTRACT |

E-Guide: Building Simple, Scalable and Robust Storage Infrastructures by Pillar Data Systems

March 2011 - (Free Research)
As a service provider, your biggest responsibility is to educate your customers on how to purchase the “right” model to get the job done. This guide touches upon SANs, data collaboration, DR, online backup, and so much more. 
(EGUIDE) READ ABSTRACT |

Building Your Network Foundation: Routing and Switching Made Simple by Cisco Systems, Inc.

November 2006 - (Free Research)
This guide examines the critical issues of networking, how it works, and how it can help you achieve a competitive edge. 
(WHITE PAPER) READ ABSTRACT |

Speech Analytics: The Simple Definition by Calabrio, Inc.

June 2011 - (Free Research)
What is "Speech Analytics," exactly, and why is it important? Find out how the latest wave of Speech Analytics offerings are used in call center communication today and what the benefits are. 
(WHITE PAPER) READ ABSTRACT |

Solution Spotlight: A Guide to Agile Testing for QA and Test Managers by IBM

December 2012 - (Free Research)
In this expert e-guide, Lisa Crispin, co-author of the book Agile Testing explains why a testing taxonomy such as the Agile testing quadrants can be a highly effective tool to help with these uncertainties. Read on to learn how the quadrants work and how they can be applied in your organization. 
(EGUIDE) READ ABSTRACT |

Knowledge Management: 5 Steps to Getting It Right the First Time by Oracle Corporation

September 2012 - (Free Research)
This eBook sets out 5 simple steps for optimizing customer service and support with an effective, best-practice-led knowledge management initiative. 
(EBOOK) READ ABSTRACT |

Harvard Business Publishing Uses Open Source ECM to Transform into a Digital Media Enterprise by Rivet Logic Corporation

March 2009 - (Free Research)
Rivet Logic and Harvard Business Publishing (HBP) implemented an enterprise content management (ECM) solution that unlocked content across all publishing divisions. This agile solution enabled HBP to broaden and accelerate its digital publishing activities by making content easily searchable and manageable for all business end-users. 
(CASE STUDY) READ ABSTRACT |

Mobile apps reach the busy customer by SearchCRM

March 2013 - (Free Research)
In this expert e-zine, discover two key areas of app development in today's mobile climate: delivering quality mobile customer service, and uniting front-end and back-end functionality. Also included is a case study of a mobile app that delivered user-oriented, ultra-simple service with outstanding results. 
(EZINE) READ ABSTRACT |

Cabot Partners: Optimizing Business Value for Midsized SAP Landscapes with IBM PowerLinux: Simpler by Design by IBM

April 2012 - (Free Research)
<p>x86-based Linux platforms may seem like an affordable option for supporting SAP workloads, but ongoing maintenance costs quickly exceed the low acquisition costs of these architectures. Learn about a recommended alternative that can be integrated with virtualization and find out why it is ideally suited for your SAP environment.</p> 
(WHITE PAPER) READ ABSTRACT |

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