TechExcel CustomerWise (formerly TechExcel CRM) Customer Support Software by TechExcel, Inc.. CustomerWise helps optimize your support process by providing your internal support team with all of the tools necessary to resolve support requests quickly. From incident more... >> Discover more offerings from TechExcel, Inc..
		CRM without Compromise: A Strategy for Profitable Growth by SAP America, Inc.. Build your CRM system so it is flexible enough to quickly respond to changing customer needs and business challenges to sustain a competitive advantage and enjoy a profitable more... >> Discover more offerings from SAP America, Inc..
		Customizable Customer Relationship Management (CRM) Suite for Enterprises by CDC Software - Pivotal CRM. Pivotal CRM delivers rich CRM functionality out of the box to help organizations implement quickly with a lower total cost of ownership. As the market’s most customizable more... >> Discover more offerings from CDC Software - Pivotal CRM.

Epicor for Distribution - Enterprise and Mid-Market Distribution Management by Epicor Software Corporation. Designed for the unique needs of large and mid-market distributors, Epicor for Distribution streamlines all of your core distribution processes. It gives you an integrated platform for sales, CRM, supply chain, logistics, financials and reporting - a single point of visibility and control of the processes of a profitable distribution chain.  (SOFTWARE PRODUCT)

Growing Market Share in a Highly Competitive Financial Services Industry by Keynote Systems February 25, 2008 - (Free Research) Financial services organizations strive to retain existing customers and attract new ones, many are introducing new, enhanced services over the Web. Ensure you are providing the best possible experience by focusing your SLM processes on the end user. (WHITE PAPER) READ ABSTRACT |

Airgas: Sap Business Transformation Study by SAP America, Inc. June 2008 - (Free Research) Airgas was looking for a single solution that could ensure a quick return on investment, SAP NetWeaver MDM offered the broad functionality, robust architecture, and ability to manage rich product content that Airgas required. (CASE STUDY) READ ABSTRACT |

Tips for Overcoming Authentication Challenges in 2008 by VeriSign Inc. June 2008 - (Free Research) This expert E-Guide takes a look at the challenges of effectively authenticating consumers and details what your company can do to ensure the security of its online customers. (WHITE PAPER) READ ABSTRACT |

Financial Services & Consumer Credit: A Primary Target for Fraud by iovation, Inc. April 2008 - (Free Research) iovation ReputationManager is a proven real-time and forensic fraud management solution that provides financial institutions a new layer of device intelligence for screening online customer transactions. (WHITE PAPER) READ ABSTRACT |

Online Content Speaks Volumes by SiteCore July 2008 - (Free Research) This whitepaper examines the results of a survey by Aberdeen in which 300+ executives, users, and managers of online content management systems were asked the methods they use for building their web content management and delivery models. (WHITE PAPER) READ ABSTRACT |

Help Desk: Increased Productivity, Decreased Cost, Happier Employees: First American Meets Its Goals with TechExcel HelpDesk by TechExcel, Inc. (E-mail this company) August 2005 - (Free Research) Executives at First American realized that they were spending an enormous amount of time & money maintaining help desk software that didn't meet end-user or business reporting needs. Read how TechExcel HelpDesk helped First American address these concerns & save over $2 million in upgrades & hardware costs, & $500,000 annually on maintenance costs. (WHITE PAPER) READ ABSTRACT |

Supercharging Site Performance for Unmatched Holiday Success by Akamai Technologies. June 2008 - (Free Research) This webinar is on best practices for optimizing online customer experience, as well as best practices in terms of overall holiday planning. (WEBCAST) READ ABSTRACT |

ERP Solutions for Plastic Manufacturers by CyFrame CyFrame offers ERP solutions created for plastic manufacturing, has process specific versions for injection, blow molding, extrusion & film/converting providing network-ready, fully integrated production monitoring systems, pre-integrated online customer zones for clients to convert quotes / view archived customer history the moment it’s turned on.  (SOFTWARE PRODUCT)

High Availability and Replication for i5/OS (iSeries) and AIX by Vision Solutions. iTera HA is the most affordable high availability product on the market, but with something as critical as high availability (HA), low cost isn’t everything.  (SOFTWARE PRODUCT)

HelpConnection.NET Solution Trial Version .NET Help Desk by Expinion.net October 2007 - (Free Research) We're sure that you'll want to see and feel the HelpConnection.NET solution for yourself, even before you request a free trial version. So, we have prepared an online demo for you to try out. So go for it, test all you want! (DEMO) READ ABSTRACT |

Exploring the Capabilities of CyFrame's ERP Solution by CyFrame September 2007 - (Free Research) This short video demonstrates the capabilities and functionality of CyFrame's advanced web ERP solution for plastics manufacturers. This product allows for real-time electronic order tracking over the web, tracking the entire order flow from quotation to invoicing. (VIDEOCAST) READ ABSTRACT |

NetAcuity IP Intelligence Technology by Digital Element. NetAcuity IP Intelligence provides the most comprehensive set of IP data available for targeted online advertising, content localization, geographic rights management, local search optimization, local ad serving, and enhanced analytics.  (SOFTWARE PRODUCT)

Epicor®Vista™ – Job Shop & Make-to-Order ERP Solutions by Epicor Software Corporation. Epicor Vista is a world-class, integrated manufacturing and accounting solution for emerging manufacturers, job shops or make-to-order departments of large enterprises. Vista is loaded with innovative tools that will help you take control of estimating, orders, scheduling, costing, inventory, quality and much more.  (ASP & SOFTWARE PRODUCT)

Forum Management for Complex Business Requirements by Gurango Software Corporation (E-mail this company) The FORUM Management Series is program management software for organizations offering program services, including training and education, events, publications, and membership management. These highly specialized program services provide companies with completely integrated marketing, sales, operations, e-commerce, and accounting solutions.  (SOFTWARE PRODUCT)

Microsoft Dynamics CRM Online ® Offer by Microsoft May 2008 - (Free Research) Download this free trial of Microsoft Dynamics CRM Online with enhanced customer relationship management capabilities. Test-drive this Microsoft hosted solution & find out what small business decision makers are buzzing about. (WHITE PAPER)

Sage Accpac: Scalable ERP solutions for Small/Mid-sized Businesses by Sage Software Inc. (E-mail this company) Sage Accpac ERP system is a robust accounting and operations system for small and midsized businesses. You can create a perfect fit for your business by opting for only the modules you need now, then integrating additional functionality as you grow. With our full range of applications, you have the ability to streamline your entire enterprise.  (ASP & SOFTWARE PRODUCT)

Microsoft Dynamics CRM Online ® Webcast by Microsoft June 2008 - (Free Research) Available on-demand, this Webcast takes you through a brief intro from CEO, Steve Ballmer and then follows a panel of executives who answer questions like: what is CRM and what type of business does it really help? (WEBCAST)

Akamai Dynamic Site Solution for the Retail Industry by Akamai Technologies (E-mail this company) Providing a personalized user experience that encourages consumers to browse and buy requires richer content and applications that are assembled dynamically. Akamai's Dynamic Site Accelerator enables these interactive Web sites by providing performance that is up to five times faster than a Web site's original infrastructure.  (SERVICE)

Strong Multi-Factor Authentication & User Account Control by iovation, Inc. Iovation’s AccessManager allows online businesses to exceed internal and regulatory online security requirements. Its identification and reputation management identify Internet-enabled devices while protecting the identity and privacy of the customer.  (ASP)

The Dollars and Sense of Online Backup by EVault Inc., a Seagate Company March 2008 - (Free Research) Today's business requirements call for a more reliable backup system and many organizations have made the practical decision of switching to online backup. This white paper provides an overview of online backup solutions and the key benefits they deliver. (WHITE PAPER) READ ABSTRACT |

eTSS - Web Based Electronic Time Sheet Management Software by GHG Corporation GHG Corporation's electronic Time Sheet Management Solution (eTSMS) is a web-based employee management tool that automates time collection and approval processes.  (ASP)

ONLINE, ON TARGET: Securing a High-Performance Online Address for Your Business by BuyDomains.com March 2008 - (Free Research) This brief is designed to review the basics about acquiring a great domain for your online business. It discusses the changing online landscape and the basic differences between premium and primary registration domains. (WHITE PAPER) READ ABSTRACT |

Akamai Dynamic Site Solution for the Hotel and Travel Industry by Akamai Technologies (E-mail this company) Akamai Dynamic Site Solutions offer the Hotel and Travel Industry a full product line for their Websites ensuring that today's new dynamically-rendered content is delivered with the highest levels of performance and reliability for even the most personalized online transactions.  (SERVICE)

Akamai Services for the High Tech Industry by Akamai Technologies (E-mail this company) Akamai solutions for high tech companies provide a high-quality user experience that improves the success of your online activities. Whether your goal is to increase downloading of electronic software or to drive greater adoption of your B2B portal, Akamai can deliver to your customers faster software and page download times across the globe.  (SERVICE)

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