CRM without Compromise: A Strategy for Profitable Growth by SAP America Inc. This white paper describes the concept of “CRM without compromise,” elucidating how organizations can maximize their results by taking a more structured, more... >> Discover more offerings from SAP America Inc.
		WebFOCUS Operational Enterprise Business Intelligence by Information Builders Inc.. WebFOCUS is a comprehensive and fully integrated enterprise business intelligence platform. It sets the standard for enterprise business intelligence by scaling to support more... >> Discover more offerings from Information Builders Inc..

Oracle CRM On Demand Integration to Siebel CRM by Oracle Corporation April 01, 2009 - (Free Research) Check out this short demo to learn how integrating customer relationship management (CRM) solutions can enhance your company's customer interaction and service across multiple company divisions.  (PRODUCT DEMO) READ ABSTRACT |

Oracle Siebel CRM OnDemand Achieves a Minimal-Downtime Migration using GoldenGate Software by GoldenGate Software, Inc. January 29, 2009 - (Free Research) GoldenGate's Zero-Downtime Operations solution gives customers an exceptional solution for enabling uninterrupted business operations during necessary system upgrade, migration, and maintenance activities. Read this case study to learn how GoldenGate helps organizations like Oracle deliver real-time access to information across the enterprise.  (CASE STUDY) READ ABSTRACT |

CONSOLIDATING ORACLE® SIEBEL CRM 8 ON A SINGLE SUN SPARC ENTERPRISE® SERVER by Sun Microsystems, Inc. June 01, 2008 - (Free Research) Recognizing the need to grow efficiently while scaling Siebel CRM 8 capabilities, Sun created a proof-of-concept solution that consolidates Web, Gateway, Application, and Database tiers on a single Sun SPARC Enterprise® T5440 server, reducing the number of physical machines needed to effectively deploy applications.  (TECHNICAL ARTICLE) READ ABSTRACT |

Deploying Oracle® Siebel CRM on Sun™ Storage 7000 Unified Storage Systems by Sun Microsystems, Inc. April 16, 2009 - (Free Research) This article acts as a guide for installing Oracle Siebel CRM 8 software in conjunction with these scalable open storage systems. It can be used to help customers and Sun technical support engineers create proof-of-concept environments for application testing or benchmarking.  (WHITE PAPER) READ ABSTRACT |

Anatomy of a Siebel CRM Archiving Project by IBM February 24, 2009 - (Free Research) Siebel sites are realizing the benefits of a full-lifecycle enterprise data management strategy that includes database archiving to derive more business value. When you align enterprise data management with your business objectives, you unleash real benefits across your enterprise.  (WHITE PAPER) READ ABSTRACT |

HSN Case Study on Achieving a Zero-Downtime Oracle Siebel CRM Migration by GoldenGate Software, Inc. January 29, 2009 - (Free Research) Read this case study to discover how by selecting GoldenGate, HSN opted for a phased migration approach using a live parallel configuration that enabled full synchronization of the old and new systems, zero-downtime, and minimized business risk.  (CASE STUDY) READ ABSTRACT |

Siebel Self Service CRM by Oracle Corporation April 01, 2009 - (Free Research) Check out this demo to learn how Siebel Self Service 8.1.1 can help improve customer loyalty and profitability.  (PRODUCT DEMO) READ ABSTRACT |

eBook: Gartner CRM Strategy Tips: 7 Key Ways to Improve the Customer Experience by Oracle Corporation January 14, 2009 - (Free Research) Read this E-Book and explore Gartner's 7 key initiatives for enhancing the customer experience as well as 7 steps for adjusting your customer-facing business processes and establishing a more customer-centric strategy.  (EBOOK) READ ABSTRACT |

eBook: Evaluating CRM: From SaaS to software, choosing the right CRM deployment style by Aplicor March 09, 2009 - (Free Research) In this eBook, find out how on-demand and SaaS CRM is altering the CRM software landscape. Learn how both on-demand and on-premise CRM have evolved in recent years and how industry trends are playing into the decision-making process at many organizations.  (EBOOK) READ ABSTRACT |

Presentation Transcript: File Virtualization with Greg Schulz by Iron Mountain Digital April 14, 2009 - (Free Research) Find out who should be using file virtualization and why. Get answers to questions about how file virtualization is performed, the pros and cons of file virtualization appliances, limitations to the technology -- and more.  (PRESENTATION TRANSCRIPT) READ ABSTRACT |

File Virtualization with Greg Schulz by Iron Mountain Digital April 14, 2009 - (Free Research) Find out who should be using file virtualization and why. Get answers to questions about how file virtualization is performed, the pros and cons of file virtualization appliances, limitations to the technology -- and more.  (PODCAST) READ ABSTRACT |

Advanced Customer Services for Oracle CRM On Demand by Oracle Corporation March 26, 2009 - (Free Research) Oracle Advanced Customer Services provides collaborative, highly personalized services for ongoing operational improvement and helps you maximize the return on your Oracle investment. If CRM On Demand is your CRM solution, Oracle Advanced Customer Services offers select services to support and enhance your solution.  (DATA SHEET) READ ABSTRACT |

Why Does Contact Compliance Matter to your Oracle CRM Application? by Gryphon Networks Corp June 16, 2009 - (Free Research) This Webcast provides strategies for effectively maintaining and managing customer contacts in today's challenging regulatory environment while improving sales and marketing campaigns with Oracle CRM.  (WEBCAST) READ ABSTRACT |

On Demand and Enterprise CRM Integration: An Alternative Approach to Integrating CRM Applications by Cicero Inc. June 10, 2009 - (Free Research) To get the most you can out of your CRM system it needs to be able to communicate with other back-end systems. This paper examines an alternative approach to CRM integration, Desktop Integration, and explores the advantages desktop integration has over more traditional approaches.  (WHITE PAPER) READ ABSTRACT |

FAQ Guide: Virtual server backup FAQ by BakBone Software April 22, 2009 - (Free Research) How much are virtualized server environments affecting backup processes? Mark Bowker, analyst with the Enterprise Strategy Group, answers the most common questions about virtual server backup from storage administrators.  (E-LEARNING TUTORIAL) READ ABSTRACT |

Simplify Oracle CRM On Demand Integration by Cast Iron Systems February 23, 2009 - (Free Research) Oracle CRM on Demand solutions offer tremendous benefits like rapid implementations, ease-of-use and subscription pricing. SaaS adoption is increasing so the need to integrate between such products and backend applications is critical to rapidly realizing the full benefits of the solution. Read this paper for more.  (WHITE PAPER) READ ABSTRACT |

Case Study: Oracle Database Products Have Been an Integral Part of Analytics Partners' Success as BI Consultants by Oracle Corporation January 28, 2009 - (Free Research) Analytics Partners choosed to work exclusively with Oracle because of the strength and superiority of its product line, as well as confidence in Oracle's commitment to the emerging and mid-market as well as to its channel partners.  (CASE STUDY) READ ABSTRACT |

FAQ Guide: Disk-based data backup and recovery for SMBs by i365, A Seagate Company February 13, 2009 - (Free Research) As storage capacity needs grow in SMBs, disk is increasingly being used as a backup storage target. In this FAQ, Executive Editor and Independent Backup Expert W. Curtis Preston, discusses the role of disk-based backup in the SMB space. Curtis takes a closer look at the benefits and cost differentiators of moving from tape to disk for data backup.  (E-LEARNING TUTORIAL) READ ABSTRACT |

Network-Attached Storage FAQ by EMC Corporation June 15, 2009 - (Free Research) Though network-attached storage (NAS) offers a number of benefits, it also presents some challenges. Ashish Nadkarni, Principal Consultant with GlassHouse Technologies Inc., discusses the pros and cons of using NAS in an SMB environment and offers some best practices.  (WHITE PAPER) READ ABSTRACT |

Oracle and Cast Iron Systems: Delivering an Integrated CRM Experience - Podcast by Cast Iron Systems March 03, 2009 - (Free Research) Hear this Podcast to discover how you can rapidly synchronize your sales and customer service data with a variety of on-premise and on-demand systems.  (PODCAST) READ ABSTRACT |

Oracle and Cast Iron Systems: Delivering an Integrated CRM Experience - Webcast by Cast Iron Systems March 03, 2009 - (Free Research) View this Webcast and complimentary Podcast to discover how you can rapidly synchronize your sales and customer service data with a variety of on-premise and on-demand systems.  (WEBCAST) READ ABSTRACT |

CRM for the Professional on the Go by BlackBerry December 2006 - (Free Research) Mobile CRM is something that needs to be considered now. As a business leader, you might have put it into your mental to do later box, but the reasons to make it a priority are compelling. Read this paper to discover why.  (WHITE PAPER) READ ABSTRACT |

The Forrester Wave™: Order Management Hubs, Q4 2008 by Sterling Commerce November 2008 - (Free Research) In the second update to the industry's only process-focused order management assessment of its kind, Forrester evaluated eight leading order management solutions in a 152-criteria evaluation. We found that Sterling Commerce and Oracle E-Business Suite led the pack among the Leaders who delivered technologies that support the perfect order.  (ANALYST REPORT) READ ABSTRACT |

How Do You Evaluate Which On-Demand CRM Solution is Right for You? by Oracle Corporation January 2009 - (Free Research) The three main drivers of SaaS adoption-low initial cost of ownership, speed of deployment, and low internal IT resource profile-make SaaS solutions attractive at any time, but even more so in times of recession, provided there is a bona fide business need and the initiative can reliably be expected to create additional revenue or save money.  (WHITE PAPER) READ ABSTRACT |

Software as a Service Dramatically Improves CRM Success by Oracle Corporation February 2008 - (Free Research) This Yankee Group white paper explores what companies must do beyond software as a service (SaaS) solutions to improve sales effectiveness, increase customer satisfaction and provide a differentiated customer experience.  (WHITE PAPER) READ ABSTRACT |

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