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Featured Sponsors
Splunk App for Citrix NetScaler with AppFlow by Splunk
April 04, 2012 - (Free Research)
In this brief resource, you will discover the possibilities of Splunk's flexible, visual application for Citrix NetScaler and learn how it can provide enhanced visibility and analytics within your organization.
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EdgePlatform for Application Acceleration and Delivery by Akamai Technologies
The Akamai EdgePlatform is a purpose built Application Delivery Network that accelerates delivery of applications and content over the Internet, which can lead to increased usage, adoption and improved productivity.
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Data Sheet: Oracle Social Engagement and Monitoring Cloud Service by Oracle Corporation UK Ltd
December 16, 2012 - (Free Research)
Read this white paper to learn how taking advantage of social channels through a single software interface can help your company to listen to what customers are saying, reply to posts and messages, keep tabs on your competitors, publish to multiple Facebook and Twitter accounts, and much more.
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Intel® Expressway Tokenization Broker Data Sheet by Intel
March 31, 2011 - (Free Research)
This doument provides details on how organizations can reduce PCI DSS scope and lower costs, by leveraging Intel® Expressway Tokenization Broker to manage Primary Account Number (PAN) data. Tokenization Broker is offered in conjunction with our industry-leading Intel® Expressway Service Gateway.
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Constellation Energy Group by EMC Corporation
June 2008 - (Free Research)
In its quest to fully leverage the new technologies, Constellation energy realized it needed to integrate them to one another, as well as integrate them with other business processes and applications.
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Data Sheet: Trend Micro Deep Security 7 by Trend Micro
October 2009 - (Free Research)
This data sheet outlines the benefits of Trend Micro Deep Security, which provides server security in physical, virtual, and cloud computing environments. This comprehensive solution also protects applications, operating systems, web applications, and enterprise systems from attacks.
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IBM Tivoli Service Request Manager White Paper by IBM
January 2010 - (Free Research)
This IBM white paper will show you how you can help your organization manage incidents and problems, restore critical services, and minimize service desk calls in this white paper.
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MapXTreme Java Edition Data Sheet by Pitney Bowes Business Insight
January 2007 - (Free Research)
MapXtreme Java is a 100% Java mapping engine designed to enable the use of location intelligence on the desktop, over the internet or through your organization intranet or extranet.
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Niksun NetDetectorLIVE Data Sheet by NIKSUN
NetDetectorLive is a content and compliance monitoring appliance enabling companies to monitor content flowing in and out of their corporate networks.
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Niksun NetVCR Data Sheet. by NIKSUN
NIKSUN NetVCR is the world’s first full-function appliance for advanced real-time network, service & application performance monitoring.
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SUSE Linux Enterprise Point of Service Data Sheet by SUSE
June 2012 - (Free Research)
This white paper outlines an enterprise-class Linux operating system that increases the flexibility and reliability of your IT environment. Inside, discover the top benefits of this system that is tailored specifically to meet your needs.
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Niksun NetDetector Data Sheet by NIKSUN
NetDetector seamlessly integrates with other NIKSUN products, 3rd-party applications and network devices to provide a rock-solid security solution.
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Managing Your Data Assets by Pitney Bowes Business Insight
March 2009 - (Free Research)
Are you aware your people, your customer relationships and your corporate data provide far greater value and competitive advantage than traditional assets such as stock portfolio or desktop printers? This white paper explains how executives are turning their eyes toward what could be their most valuable asset of all: information!
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Provergent Suite - Telecom Order & Inventory Software by Digital Fairway, Inc.
The Provergent Communication Asset Management Suite helps to manage the planning, procuring, provisioning, auditing & delivering of communications services. Provergent allows you to build accurate & easy to manage centralized inventories, backed up by automated provisioning processes to manage all moves, adds, changes & deletes in the inventory.
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Making the Back Office Pay by Aspect
March 2013 - (Free Research)
42% of contact center decision-makers say they're unable to effectively manage end-to-end workflow of customer interactions, and one of the main reasons for this is sub-par back-office processes. In this resource, explore how improving back-office staff utilization and performance results in more accurate, timelier responses to customer queries.
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Optiview Network Analyzer -- Free Hardware Trial by Fluke Networks
February 2009 - (Free Research)
IT departments have constant challenges - staff shortages, tight budgets, but still high expectations for service and support. OptiView analyzer gives you a clear view of your entire enterprise - see into devices, applications, and every connection.
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EtherScope Network Assistant -- Free Hardware Trial by Fluke Networks
February 2009 - (Free Research)
First responders to network emergencies need to solve problems fast on 10, 100 and Gig copper, fiber and wireless LAN networks. This tool helps frontline network professionals quickly solve the wide range of problems they encounter.
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ExtraView Enterprise by Extraview Corporation
ExtraView Enterprise enables organizations to quickly and cost-effectively, create user specific web-based solutions that conform to a corporation's unique business processes and workflow requirements.
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Without a service catalog, your public, private, or hybrid cloud is just a fog bank by CA Technologies.
June 2011 - (Free Research)
There is no better mechanism to realize the potential for providing cloud-based services than implementing a service catalog. A service catalog is designed to support the presentation and request for services, the capture of data required to make the service life-cycle efficient, and the workflow to automate service processes.
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Navy Federal Credit Union becomes trusted advisor with Infor by Infor
December 2012 - (Free Research)
Providing your customers with accurate, timely, pertinent information is the cornerstone of success for any client-based business. Check out this brief case study to lean how Navy Federal Credit Union implemented a cross-servicing platform to monitor customer interactions and provide more relevant services and information to their clients.
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Are Your Business Processes Letting You Down? by Kofax, Inc.
May 2012 - (Free Research)
Access this brief video to find out how you can increase your ability to respond with agility- and in the process make new customers, retain existing ones, and handle new requests with ease.
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