WebFOCUS Operational Enterprise Business Intelligence by Information Builders Inc.. WebFOCUS is a comprehensive and fully integrated enterprise business intelligence platform. It sets the standard for enterprise business intelligence by scaling to support more... >> Discover more offerings from Information Builders Inc..
		Cisco ASA 5500 Series by Cisco Systems, Inc.. The Cisco® ASA 5500 Series Business Edition is an enterprise-strength comprehensive security solution that combines market-leading firewall and optional content security capabilities, more... >> Discover more offerings from Cisco Systems, Inc..
		Advanced Meter Infrastructure: Composite Technologies to Meet New Demands in Sales and Customer Service by SAP America, Inc.. Discover what benefits advanced meter infrastructure (AMI) brings and why, and learn how the SAP NetWeaver platform and enterprise service-oriented architecture can support more... >> Discover more offerings from SAP America, Inc..

Best practices for integrating your contact centre with salesforce.com by ComputerWeekly.com March 11, 2013 - (Free Research) Analyst group, Nucleus Research explores how companies can use technologies such as Genesys Connect to deliver more value from their service cloud investment  (ANALYST REPORT) READ ABSTRACT |

Freeing Up Cash Flow by Changing Cost Structures: Moving to OPEX reductions of more than 10 percent by Alcatel-Lucent August 16, 2010 - (Free Research) To continue to attract and retain subscribers with advanced services and remain competitive, service providers need a way to transform their businesses by changing their cost structure. Service providers can achieve double-digit OPEX cost reductions by moving to a single maintenance contract, and so much more.  (WHITE PAPER) READ ABSTRACT |

Genesys Global Consumer Survey - 2007 by Genesys March 27, 2008 - (Free Research) This survey highlights the importance of the contact center experience and the direct impact it can have on revenue and consumer loyalty, it also reveals some interesting trends in consumer expectations.  (WHITE PAPER) READ ABSTRACT |

New Opportunities for Business Intelligence: Seven Ways to Deliver a Superior Customer Experience Now by Information Builders April 30, 2013 - (Free Research) Customer service has a profound impact on profitability. And even more, you have to think about your reputation in this age of social media. Read this informative white paper analyzing seven exciting technology innovations that can empower businesses to optimize customer service in today's multi-channel world.  (WHITE PAPER) READ ABSTRACT |

Session Initiated Protocol (SIP): A Five-Function Control Protocol by F5 Networks August 2007 - (Free Research) The intent of this paper is to offer the reader a basic understanding of the Session Initiated Protocol. SIP is the conduit that will bring together the enterprise and telecommunications to provide IP-based communications.  (WHITE PAPER) READ ABSTRACT |

Billing System Perspective: Convergence in Telecommunication by Comarch Telecommunications June 2008 - (Free Research) To achieve all modern telecommunication requirements it was necessary to change service delivery architectures as well as billing systems architectures. This paper examines the a billing solution that delivers on all of today's service providers needs.  (WHITE PAPER) READ ABSTRACT |

IBM InfoSphere MDM Solutions for Telecommunications by IBM November 2011 - (Free Research) This video depicts vital capabilities that master data management (MDM) can enable, enhance or simplify, such as: Improving up-sell and cross-sell opportunities including targeted bundles, compiling past product histories, generating household views and assessing lifetime customer value.  (VIDEO) READ ABSTRACT |

Telecommunications: Future Services and Business Models by Comarch Telecommunications June 2008 - (Free Research) With the onset of converged communications that integrate voice, video, text and data, Telecommunication Service providers needs have exploded. This paper examines the many challenges providers and operators face, as well as potential solutions.  (WHITE PAPER) READ ABSTRACT |

HP Integrity NonStop NB50000c-cg BladeSystem: Availability, Scalability, and Data Integrity for the Telecommunications Environment by Hewlett-Packard Company February 2009 - (Free Research) The HP Integrity NonStop NB50000c-cg BladeSystem (NB50000c-cg) platform is designed specifically for the telecommunications environment as well as communications, media and entertainment (CME) industries.  (ARTICLE) READ ABSTRACT |

Protecting CPNI - Top Four Tips for a Successful Security Program Deployment by RSA, The Security Division of EMC December 2008 - (Free Research) With the RSA CPNI Solution, telecommunications service providers can rest assured that they will not suffer financial or brand repercussions as a result of unauthorized disclosure of CPNI.  (WHITE PAPER) READ ABSTRACT |

Using Operational Intelligence to Transform Customer Care Processes in Telecommunications & Public Utilities by Vitria Technology, Inc. June 2011 - (Free Research) This presentation transcript discusses using operational intelligence to transform customer care processes in telecommunications and public utilities.  (PRESENTATION TRANSCRIPT) READ ABSTRACT |

Selecting VoIP for Your Enterprise by Global Knowledge Network, Inc. December 2004 - (Free Research) Voice over Internet Protocol is the future of enterprise telecommunications. Find out if VoIP is the right choice for your company right now. Discover the benefits VoIP has to offer and how to overcome potential pitfalls during deployment.  (WHITE PAPER) READ ABSTRACT |

Citrix Mobile Solutions Bundle - Data Sheet by Citrix Systems, Inc. (E-mail this company) February 2013 - (Free Research) Read this data sheet to learn about a complete enterprise mobility management solution that can help you meet your BYOD goals. Get details on features and compare side-by-side with competitor products so you can make the decision that's right for you.  (DATA SHEET) READ ABSTRACT |

IBM Smart Analytics System 1050 and 2050 Data Sheet by IBM March 2011 - (Free Research) This 4 page data sheet provides an overview of the 1050 and 2050 systems, IBM's cost effective solutions for the midmarket and for departments looking to quickly deploy analytics and business intelligence capabilities on a powerful warehousing foundation.  (DATA SHEET) READ ABSTRACT |

Tableau and Intelligent Capital Allocation for Wireless Telecom Infrastructure by Tableau Software August 2008 - (Free Research) In this case study learn how FiberTower Corporation used Tableau's "visual analysis" to find and implement an application that simplified the analysis of optimal capital investments.  (CASE STUDY) READ ABSTRACT |

Data Sheet: Oracle Database Cloud Service by Oracle Corporation UK Ltd December 2012 - (Free Research) Read this data sheet to learn how you canreap all the benefits of Platform as a Service (PaaS) with the world's leading database capabilities, RESTful Web Service access to your data, a powerful declarative development and deployment environment for custom applications, a platform for deploying packaged business applications, and powerful security.  (DATA SHEET)

SUSE Studio standard data sheet by SUSE December 2011 - (Free Research) This data sheet discusses the key tasks involved in the application lifecycle. Learn how you can reduce time spent on deployment and routine maintenance with pre-configured templates.  (DATA SHEET) READ ABSTRACT |

SUSE lifecycle management server data sheet by SUSE July 2011 - (Free Research) As if the process of building and installing software isn't difficult enough, deployed software systems require proper maintenance throughout their lifetimes. This data sheet describes a management server and its key characteristics that can assist in this process.  (DATA SHEET) READ ABSTRACT |

Endpoint Protection Cheat Sheet by Webroot August 2012 - (Free Research) Consult this cheat sheet to discover a revolutionary approach to cloud security. Find out more about some of the key advantages and fast facts regarding, deployment and performance, threat detection and remediation and more.  (WHITE PAPER) READ ABSTRACT |

Oracle Solaris 11 Administrator's Cheat Sheet by Oracle Corporation July 2012 - (Free Research) Access this cheat sheet to find step-by-step instructions for installing and configuring Oracle Solaris 11.  (DATA SHEET) READ ABSTRACT |

Data Sheet: Hitachi Virtual Storage Platform by Hitachi Data Systems December 2010 - (Free Research) The Hitachi Virtual Storage Platform is the only 3D scaling storage platform designed for all data types. With the unique management capabilities of Hitachi Command Suite software, it transforms the data center. Access the data sheet now to learn more.  (DATA SHEET) READ ABSTRACT |

[How to] Do More with Less- The CCSS Cheat Sheet to Optimal Systems Management by CCSS March 2012 - (Free Research) Access today’s cheat sheet to discover top strategies on how you can improve the efficiency of your systems management environment and become more productive.  (WHITE PAPER) READ ABSTRACT |

Data Sheet: Trend Micro Deep Security 7 by Trend Micro October 2009 - (Free Research) This data sheet outlines the benefits of Trend Micro Deep Security, which provides server security in physical, virtual, and cloud computing environments. This comprehensive solution also protects applications, operating systems, web applications, and enterprise systems from attacks.  (DATA SHEET) READ ABSTRACT |

JBoss Enterprise BRMS Data Sheet by Red Hat July 2012 - (Free Research) <p>The JBoss Enterprise BRMS platform combines business rules, business process management (BPM), and complex event processing (CEP) in a single open source distribution. Read this data sheet to learn how the the unique features of JBoss' enterprise BRMS platform can benefit your organization.</p>  (DATA SHEET) READ ABSTRACT |

Improving Customer Satisfaction through More Effective ICT Strategies by Alcatel-Lucent January 2008 - (Free Research) Companies that want to maintain a competitive edge, both now and in the future, are realizing that reactive customer interaction services must be replaced by a more proactive approach that recognizes the growing user-centricity of consumer ...  (ARTICLE) READ ABSTRACT |

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