Advanced Meter Infrastructure: Composite Technologies to Meet New Demands in Sales and Customer Service by SAP America, Inc.. Discover what benefits advanced meter infrastructure (AMI) brings and why, and learn how the SAP NetWeaver platform and enterprise service-oriented architecture can support more... >> Discover more offerings from SAP America, Inc..
		WebFOCUS Operational Enterprise Business Intelligence by Information Builders Inc.. WebFOCUS is a comprehensive and fully integrated enterprise business intelligence platform. It sets the standard for enterprise business intelligence by scaling to support more... >> Discover more offerings from Information Builders Inc..

Which Off-line CRM solution for Field Force? by Wipro Technologies October 21, 2009 - (Free Research) This paper explores four different choices available for offline CRM solution based on SAP platform, namely SAP CRM Mobile Solutions for Laptop users, SAP CRM on Blackberry on other PDA's, CRM Online solution accessed over internet, Offline recording of information using SAP Interactive forms by Adobe.  (WHITE PAPER) READ ABSTRACT |

Editorial Tip: CRM Expert Predictions for 2011 by Infor February 14, 2011 - (Free Research) With 2010 behind us, SearchCRM.com asked some industry experts what they see in store for 2011. It's clear that CRM practitioners can look forward to a heavy dose of social CRM, mobile requirements and a continued emphasis on the customer experience.  (EGUIDE) READ ABSTRACT |

Understanding High Availability for the BlackBerry Enterprise Server by BlackBerry August 06, 2009 - (Free Research) Read this technical white paper to learn about the evolution of mobile devices and the introduction of high availability in a mobile context. Also learn about the Blackberry as well as load balancing, failover thresholds, and limited downtime upgrades.  (WHITE PAPER) READ ABSTRACT |

Increase Your Visibility for Supply Chain Optimization with Mobile Apps by Kony December 11, 2012 - (Free Research) Check out this webcast now to learn about the mobile application approach to increasing visibility for supply chain optimization.  (WEBCAST) READ ABSTRACT |

E-Book: Mobilizing enterprise applications: Trends, best practices and strategy advice by Sybase, an SAP company November 22, 2010 - (Free Research) The evolution of smartphones and mobile networks enable new possibilities for enterprise applications and new challenges for IT. The benefits span organizations. But delivering this requires a sound strategy and close collaboration between business and IT. Learn about key mobile trends and how to develop a mobile enterprise application strategy.  (EBOOK) READ ABSTRACT |

Mobile Phones Emerge As Security Threat Targets by Trend Micro, Inc. October 26, 2010 - (Free Research) Due to their portability and advanced computing features, mobile phones are becoming popular devices for Web surfing. Just like PCs, however, these gadgets are also susceptible to various security threats. Users must remain cautious when using their mobile phones to surf the Internet to keep their phones malware free.  (WHITE PAPER) READ ABSTRACT |

Mobilizing Field Forces on Smartphones by BlackBerry August 06, 2009 - (Free Research) This ABI Research white paper examines the use of smartphones as tools for mobile field workers as a replacement for rugged devices. Through interviews with multiple companies with we found that the TCO of owning smartphones was 14% - 85% less than rugged devices.  (WHITE PAPER) READ ABSTRACT |

Understanding High Availability for the BlackBerry Enterprise Server by BlackBerry August 06, 2009 - (Free Research) Read this technical white paper to learn about the evolution of mobile devices and the introduction of high availability in a mobile context. Also learn about the Blackberry as well as load balancing, failover thresholds, and limited downtime upgrades.  (WHITE PAPER) READ ABSTRACT |

Taking Mobile CRM Beyond the Sales Force by SAP America, Inc. July 11, 2011 - (Free Research) The success of consumer-friendly smart phones has changed the game. People are bringing their iPhones and Droids to IT asking for CRM functionality.  (EBOOK)

The Potential ROI of a Remote Support Solution via the SaaS Model Presentation Transcript by GoToAssist June 18, 2009 - (Free Research) Increased productivity, better customer interactions and quicker response times are all benefits of using SaaS-based remote support solutions. But how do you quantify these savings? This presentation transcript will address the real dollar savings of using this model and the potential for ROI.  (PRESENTATION TRANSCRIPT) READ ABSTRACT |

8 contact center best practices by Salesforce.com March 20, 2012 - (Free Research) Read this expert e-guide to see what Donna Fluss and Michael Krigsman have to say about how companies can ensure contact centers utilize new social media, video and mobile support to their best advantage.  (EGUIDE) READ ABSTRACT |

Readying your Portals for Social Business by IBM August 16, 2011 - (Free Research) Social networking, high-speed mobility and smarter devices are changing the way we do business. Read this paper now to learn how you can create value for your business through building robust social and real-time collaboration capabilities into portals.  (WHITE PAPER) READ ABSTRACT |

How Mobile Devices are Driving Innovations in Contact Centers by Avaya October 29, 2012 - (Free Research) Failing to adopt a customer service strategy for mobile devices could put your business at a serious disadvantage. Gartner research suggests that 80% of companies will suffer revenue loss from the lack of customer support on mobile devices by 2013. Read this paper to learn how to utilize the opportunities mobility offers customer service.  (WHITE PAPER) READ ABSTRACT |

Best Practices for Mobile Device Support by LogMeIn, Inc. February 01, 2012 - (Free Research) Access today’s whitepaper to learn more about the best practices for mobile devices support and a solution that can help you make your mobile support be better – and smarter.  (WHITE PAPER) READ ABSTRACT |

TUFF SHED Builds Productivity with Tracking Solution by AT&T Corp October 04, 2011 - (Free Research) In this case study discover how TUFF SHED, a leading provider of installed storage buildings and garages, implemented TeleNav Vehicle Tracker™ from AT&T to help the company improve the productivity of its workforce and better monitor its fleet.  (CASE STUDY) READ ABSTRACT |

CW Special Report on TCS by ComputerWeekly.com November 23, 2012 - (Free Research) This 5 page special report from Computer Weekly gives you the facts on TCS, its strategy, products and services and financial performance.  (ESSENTIAL GUIDE) READ ABSTRACT |

The Total Economic Impact of USA.NET SaaS Secure Messaging Solution by Perimeter eSecurity January 20, 2012 - (Free Research) The purpose of this study is to provide readers with a framework to evaluate the potential financial impact of USA.NET's SaaS Secure Messaging solution on their organizations.  (WHITE PAPER) READ ABSTRACT |

Citrix Mobile Solutions Bundle - Data Sheet by Citrix Systems, Inc. (E-mail this company) February 22, 2013 - (Free Research) Read this data sheet to learn about a complete enterprise mobility management solution that can help you meet your BYOD goals. Get details on features and compare side-by-side with competitor products so you can make the decision that's right for you.  (DATA SHEET) READ ABSTRACT |

Best Practices for Securing Exchange Email When Using a Hosted Email Solution by USA.NET, Inc. January 2007 - (Free Research) For SMBs and large enterprises seeking secure, affordable Exchange email hosting, USA.NET offers a comprehensive blend of best security practices and best-of-breed technology.  (WHITE PAPER) READ ABSTRACT |

T Mobile Testimonial Video - Part 1 by Hewlett-Packard Limited September 2012 - (Free Research) Check out this brief interview with T-Mobile USA SVP, CIO Erez Yakoni to discover how in-memory powered real-time analytics have dramatically reduced T-Mobile's innovation offer process timelines from weeks to days and imbued a level of nuanced sophistication that has helped the company generate $35 million of in-year value.  (VIDEO) READ ABSTRACT |

T Mobile Testimonial Video - Part 2 by Hewlett-Packard Limited September 2012 - (Free Research) For T-Mobile USA, creating sophisticated offers to bring valuable innovation to its customers and determining the right customers within its base to target with these offers requires rapidly crunching numbers from massive data sets in order to seize often fleeting opportunities. Learn how real-time analytics has made this possible.  (VIDEO) READ ABSTRACT |

T Mobile Testimonial Video - Part 3 by Hewlett-Packard Limited September 2012 - (Free Research) View this brief video to learn how T-Mobile USA was able to reduce the time it took to crunch numbers from its massive base of customer data from three days to fifteen minutes in order to accelerate the creation of sophisticated, highly targeted customer offers that have brought the company $35 million of in-year value.  (VIDEO) READ ABSTRACT |

Fast-Growing Municipality in Southeast USA Secures IT Operations and Services with AVG Anti-Virus Network Edition by AVG Technologies USA, Inc. March 2010 - (Free Research) The city of Brentwood’s IT environment is made up of 450 computers and counting. Increased population growth brings greater IT infrastructure needs. Brentwood’s old security provider couldn’t keep up. Read this brief case study to find out how Brentwood managed to meet their growing IT security needs.  (CASE STUDY) READ ABSTRACT |

Mobile ticketing opens doors of opportunity for business by ComputerWeekly.com November 2010 - (Free Research) Juniper Research defines a mobile ticketing user as “someone who stores a ticket on their mobile phone for later redemption” at the point of travel, the music venue, the cinema etc.  (WHITE PAPER) READ ABSTRACT |

Endpoint Protection Cheat Sheet by Webroot August 2012 - (Free Research) Consult this cheat sheet to discover a revolutionary approach to cloud security. Find out more about some of the key advantages and fast facts regarding, deployment and performance, threat detection and remediation and more.  (WHITE PAPER) READ ABSTRACT |

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