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Which Off-line CRM solution for Field Force? by Wipro Technologies
October 21, 2009 - (Free Research)
This paper explores four different choices available for offline CRM solution based on SAP platform, namely SAP CRM Mobile Solutions for Laptop users, SAP CRM on Blackberry on other PDA's, CRM Online solution accessed over internet, Offline recording of information using SAP Interactive forms by Adobe.
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Editorial Tip: CRM Expert Predictions for 2011 by Infor
February 14, 2011 - (Free Research)
With 2010 behind us, SearchCRM.com asked some industry experts what they see in store for 2011. It's clear that CRM practitioners can look forward to a heavy dose of social CRM, mobile requirements and a continued emphasis on the customer experience.
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E-Book: Mobilizing enterprise applications: Trends, best practices and strategy advice by Sybase, an SAP company
November 22, 2010 - (Free Research)
The evolution of smartphones and mobile networks enable new possibilities for enterprise applications and new challenges for IT. The benefits span organizations. But delivering this requires a sound strategy and close collaboration between business and IT. Learn about key mobile trends and how to develop a mobile enterprise application strategy.
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Mobile Phones Emerge As Security Threat Targets by Trend Micro, Inc.
October 26, 2010 - (Free Research)
Due to their portability and advanced computing features, mobile phones are becoming popular devices for Web surfing. Just like PCs, however, these gadgets are also susceptible to various security threats. Users must remain cautious when using their mobile phones to surf the Internet to keep their phones malware free.
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Mobilizing Field Forces on Smartphones by BlackBerry
August 06, 2009 - (Free Research)
This ABI Research white paper examines the use of smartphones as tools for mobile field workers as a replacement for rugged devices. Through interviews with multiple companies with we found that the TCO of owning smartphones was 14% - 85% less than rugged devices.
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Understanding High Availability for the BlackBerry Enterprise Server by BlackBerry
August 06, 2009 - (Free Research)
Read this technical white paper to learn about the evolution of mobile devices and the introduction of high availability in a mobile context. Also learn about the Blackberry as well as load balancing, failover thresholds, and limited downtime upgrades.
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Understanding High Availability for the BlackBerry Enterprise Server by BlackBerry
August 06, 2009 - (Free Research)
Read this technical white paper to learn about the evolution of mobile devices and the introduction of high availability in a mobile context. Also learn about the Blackberry as well as load balancing, failover thresholds, and limited downtime upgrades.
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Taking Mobile CRM Beyond the Sales Force by SAP America, Inc.
July 11, 2011 - (Free Research)
The success of consumer-friendly smart phones has changed the game. People are bringing their iPhones and Droids to IT asking for CRM functionality.
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8 contact center best practices by Salesforce.com
March 20, 2012 - (Free Research)
Read this expert e-guide to see what Donna Fluss and Michael Krigsman have to say about how companies can ensure contact centers utilize new social media, video and mobile support to their best advantage.
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Readying your Portals for Social Business by IBM
August 16, 2011 - (Free Research)
Social networking, high-speed mobility and smarter devices are changing the way we do business. Read this paper now to learn how you can create value for your business through building robust social and real-time collaboration capabilities into portals.
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How Mobile Devices are Driving Innovations in Contact Centers by Avaya
October 29, 2012 - (Free Research)
Failing to adopt a customer service strategy for mobile devices could put your business at a serious disadvantage. Gartner research suggests that 80% of companies will suffer revenue loss from the lack of customer support on mobile devices by 2013. Read this paper to learn how to utilize the opportunities mobility offers customer service.
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Best Practices for Mobile Device Support by LogMeIn, Inc.
February 01, 2012 - (Free Research)
Access today’s whitepaper to learn more about the best practices for mobile devices support and a solution that can help you make your mobile support be better – and smarter.
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TUFF SHED Builds Productivity with Tracking Solution by AT&T Corp
October 04, 2011 - (Free Research)
In this case study discover how TUFF SHED, a leading provider of installed storage buildings and garages, implemented TeleNav Vehicle Tracker™ from AT&T to help the company improve the productivity of its workforce and better monitor its fleet.
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CW Special Report on TCS by ComputerWeekly.com
November 23, 2012 - (Free Research)
This 5 page special report from Computer Weekly gives you the facts on TCS, its strategy, products and services and financial performance.
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Citrix Mobile Solutions Bundle - Data Sheet by Citrix Systems, Inc.
(E-mail this company)
February 22, 2013 - (Free Research)
Read this data sheet to learn about a complete enterprise mobility management solution that can help you meet your BYOD goals. Get details on features and compare side-by-side with competitor products so you can make the decision that's right for you.
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Endpoint Protection Cheat Sheet by Webroot
August 28, 2012 - (Free Research)
Consult this cheat sheet to discover a revolutionary approach to cloud security. Find out more about some of the key advantages and fast facts regarding, deployment and performance, threat detection and remediation and more.
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Tidal™ Enterprise Adapter for SAP® by Cisco Systems, Inc.
January 24, 2011 - (Free Research)
If your SAP® application requires a enterprise-wide, heterogeneous automation solution, Tidal™ Enterprise Scheduler is your remedy. Continue reading this data sheet to learn about the key benefits and features of Tidal Enterprise Adapter for SAP.
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Oracle Business Intelligence Mobile - What's New by Oracle Corporation UK Ltd
December 21, 2012 - (Free Research)
Read this data sheet to discover what you need to know about the following new features and enhancements in the latest release of Oracle Business Intelligence Mobile 11g: redesigned user experience, faster analyses on dashboards, richer sharing via e-mail, and offline access.
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Data Sheet: Oracle Social Engagement and Monitoring Cloud Service by Oracle Corporation UK Ltd
December 16, 2012 - (Free Research)
Read this white paper to learn how taking advantage of social channels through a single software interface can help your company to listen to what customers are saying, reply to posts and messages, keep tabs on your competitors, publish to multiple Facebook and Twitter accounts, and much more.
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Which Features Impact Mobile Printer Performance? by Intermec
May 11, 2011 - (Free Research)
There’s more to printer performance than what’s listed on the product spec sheet. This white paper will help identify how features and other variables impact mobile printer performance in real-world operations.
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MapXTreme Java Edition Data Sheet by Pitney Bowes Business Insight
January 01, 2007 - (Free Research)
MapXtreme Java is a 100% Java mapping engine designed to enable the use of location intelligence on the desktop, over the internet or through your organization intranet or extranet.
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Riverbed Steelhead Product Family Data Sheet by Riverbed Technology, Inc.
March 31, 2009 - (Free Research)
What's the Riverbed difference? Speed. Scalability. And simplicity. Discover it for yourself and get the facts about the entire family of Steelhead solutions from Riverbed. Companies of all sizes depend on the Riverbed Steelhead product family to accelerate the performance of applications over the WAN.
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Managing Your Data Assets by Pitney Bowes Business Insight
March 09, 2009 - (Free Research)
Are you aware your people, your customer relationships and your corporate data provide far greater value and competitive advantage than traditional assets such as stock portfolio or desktop printers? This white paper explains how executives are turning their eyes toward what could be their most valuable asset of all: information!
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