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Using Social Media to Win Over Customers by SearchCRM March 12, 2013 - (Free Research) While many businesses are eager to join their customers at the social media party, doing so without the proper internal processes in place could spell disaster. In this brief expert e-book, you can learn how to create a successful social CRM initiative (and valuable customer relations) through implementing the right processes and technologies.  (EBOOK) READ ABSTRACT |

Customer Experience Exchange E-Zine: Issue 3 by SearchCRM March 20, 2012 - (Free Research) In this third edition of the Customer Experience Exchange e-zine, Chris Maxcer delves into world of incorporating team-building activities into contact center agents' schedules, Vangie Beal discusses Dell's six-year investment in social media and Anna Fiorentino writes about why customer loyalty has dipped nearly 10%.  (EZINE)

Customer Experience Exchange E-Zine Issue 2 by SearchCRM January 31, 2012 - (Free Research) This second issue of Customer Experience Exchange highlights the contact center. Often an overlooked facet of customer relationship management (CRM), the contact center is usually the first way a customer reaches out to a company and thus should always be considered in CRM strategies.  (EZINE)

RSD Glass by RSD October 03, 2011 - (Free Research) Read this brief, yet helpful fact sheet on information governance to stay ahead of your compliance issues.  (WHITE PAPER) READ ABSTRACT |

Technical Comparison of On-line Vs. Line-interactive UPS Designs by APC by Schneider Electric January 2004 - (Free Research) This paper describes the advantages and disadvantages of each topology and addresses some common misconceptions about real-world application requirements.  (WHITE PAPER) READ ABSTRACT |

IBM Smart Analytics System 1050 and 2050 Data Sheet by IBM March 2011 - (Free Research) This 4 page data sheet provides an overview of the 1050 and 2050 systems, IBM's cost effective solutions for the midmarket and for departments looking to quickly deploy analytics and business intelligence capabilities on a powerful warehousing foundation.  (DATA SHEET) READ ABSTRACT |

Intel® Expressway Tokenization Broker Data Sheet by Intel March 2011 - (Free Research) This doument provides details on how organizations can reduce PCI DSS scope and lower costs, by leveraging Intel® Expressway Tokenization Broker to manage Primary Account Number (PAN) data. Tokenization Broker is offered in conjunction with our industry-leading Intel® Expressway Service Gateway.  (DATA SHEET) READ ABSTRACT |

Fusion-io ioDrive Data Sheet by Fusion-IO February 2009 - (Free Research) Designed around a revolutionary silicon-based storage architecture known as ioMemory, the ioDrive is the world's most advanced NAND clustering technology with performance comparable to DRAM and storage capacity on par with today's hard disks, giving you the power to improve both memory capacity and storage performance by up to one thousand times.  (DATA SHEET) READ ABSTRACT |

Data Sheet: Oracle Database Cloud Service by Oracle Corporation UK Ltd December 2012 - (Free Research) Read this data sheet to learn how you canreap all the benefits of Platform as a Service (PaaS) with the world's leading database capabilities, RESTful Web Service access to your data, a powerful declarative development and deployment environment for custom applications, a platform for deploying packaged business applications, and powerful security.  (DATA SHEET)

SUSE Studio standard data sheet by SUSE December 2011 - (Free Research) This data sheet discusses the key tasks involved in the application lifecycle. Learn how you can reduce time spent on deployment and routine maintenance with pre-configured templates.  (DATA SHEET) READ ABSTRACT |

SUSE lifecycle management server data sheet by SUSE July 2011 - (Free Research) As if the process of building and installing software isn't difficult enough, deployed software systems require proper maintenance throughout their lifetimes. This data sheet describes a management server and its key characteristics that can assist in this process.  (DATA SHEET) READ ABSTRACT |

Endpoint Protection Cheat Sheet by Webroot August 2012 - (Free Research) Consult this cheat sheet to discover a revolutionary approach to cloud security. Find out more about some of the key advantages and fast facts regarding, deployment and performance, threat detection and remediation and more.  (WHITE PAPER) READ ABSTRACT |

Oracle Solaris 11 Administrator's Cheat Sheet by Oracle Corporation July 2012 - (Free Research) Access this cheat sheet to find step-by-step instructions for installing and configuring Oracle Solaris 11.  (DATA SHEET) READ ABSTRACT |

Data Sheet: Hitachi Virtual Storage Platform by Hitachi Data Systems December 2010 - (Free Research) The Hitachi Virtual Storage Platform is the only 3D scaling storage platform designed for all data types. With the unique management capabilities of Hitachi Command Suite software, it transforms the data center. Access the data sheet now to learn more.  (DATA SHEET) READ ABSTRACT |

[How to] Do More with Less- The CCSS Cheat Sheet to Optimal Systems Management by CCSS March 2012 - (Free Research) Access today’s cheat sheet to discover top strategies on how you can improve the efficiency of your systems management environment and become more productive.  (WHITE PAPER) READ ABSTRACT |

Data Sheet: Trend Micro Deep Security 7 by Trend Micro October 2009 - (Free Research) This data sheet outlines the benefits of Trend Micro Deep Security, which provides server security in physical, virtual, and cloud computing environments. This comprehensive solution also protects applications, operating systems, web applications, and enterprise systems from attacks.  (DATA SHEET) READ ABSTRACT |

JBoss Enterprise BRMS Data Sheet by Red Hat July 2012 - (Free Research) <p>The JBoss Enterprise BRMS platform combines business rules, business process management (BPM), and complex event processing (CEP) in a single open source distribution. Read this data sheet to learn how the the unique features of JBoss' enterprise BRMS platform can benefit your organization.</p>  (DATA SHEET) READ ABSTRACT |

Beyond the Balance Sheet: Assessing the Impact of the New Lease Accounting Standard by IBM March 2013 - (Free Research) This resource highlights the results of an electronic survey that gathered responses from 179 senior executives on how they plan to deal with the changes in lease accounting proposed by FASB and IASB. Additionally, hear from FedEx's Chief Accounting Officer, as he discusses the implications of this change.  (WHITE PAPER) READ ABSTRACT |

Sun Oracle Exadata Storage Server by Oracle Corporation September 2009 - (Free Research) This data sheet highlights the features and benefits of the Sun Oracle Exadata Storage Server, a storage product highly optimized for use with Oracle Database.  (DATA SHEET) READ ABSTRACT |

Oracle to Teradata Migration Case Studies: Realizing value and improving capabilities by Teradata April 2011 - (Free Research) This paper profiles four of the more than 200 Oracle customers who have migrated to a Teradata solution. The companies profiled in this paper have achieved performance improvements, additional business benefits that justify the migration cost, and successful integration of the Teradata Database with the Oracle OLTP environment.  (CASE STUDY) READ ABSTRACT |

EMS Email Continuity™ - Data Sheet by Dell MessageOne February 2008 - (Free Research) EMS Email Continuity ensures that email will always work and messages will not be lost no matter what happens to your local systems, staff or infrastructure.  (WHITE PAPER) READ ABSTRACT |

Email Management Services (EMS™) - Data Sheet by Dell MessageOne February 2008 - (Free Research) MessageOne's Email Management Services provide a total solution for email and BlackBerry® continuity, recovery, security, archiving, e-discovery, and storage management.  (WHITE PAPER) READ ABSTRACT |

Webroot Cheat Sheet by Webroot February 2012 - (Free Research) Consult this helpful guide to find out the vendors who offer the best endpoint protection. Consider factors such as deployment, performance, threat detection and more with this resource.  (WHITE PAPER) READ ABSTRACT |

Niksun FlowAggregator Data Sheet by NIKSUN NIKSUN FlowAggregator is a dedicated appliance for monitoring NetFlow-based environments.  (SOFTWARE PRODUCT)

Niksun NetVCR Data Sheet. by NIKSUN NIKSUN NetVCR is the world’s first full-function appliance for advanced real-time network, service & application performance monitoring.  (HARDWARE PRODUCT)

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