Cisco Secure Wireless Office Solution for SMBs by Cisco Systems, Inc.. The Cisco Secure Wireless Office Solution consolidates all network requirements into a complete, reliable wired and wireless infrastructure. more... >> Discover more offerings from Cisco Systems, Inc..
		WebFOCUS Operational Enterprise Business Intelligence by Information Builders Inc.. WebFOCUS is a comprehensive and fully integrated enterprise business intelligence platform. It sets the standard for enterprise business intelligence by scaling to support more... >> Discover more offerings from Information Builders Inc..
		The Impact of Technology on Cost in Business Process Outsourcing (BPO) by SAP America, Inc.. Gain insight into the true cost of business process outsourcing (BPO) beyond what is typically reflected in the BPO provider's service price (total contract value). Learn more... >> Discover more offerings from SAP America, Inc..

Enterprise CIO Decisions: Building Blocks for a Shared Services Strategy by SearchCIO.com March 01, 2012 - (Free Research) The term “shared services” is a hot topic in the minds of many CIOs, but the exact definition of this topic seems to be unclear. Some say it is pooled, virtualized resources and others say it is a centralized IT model. This e-zine discusses the various meanings of shared services, its benefits and the potential downside of service catalogs.  (EZINE)

Presentation Transcript: Transition to BPO by Hewlett-Packard Company March 27, 2013 - (Free Research) This presentation transcript describes how shared service, or business process outsourcing (BPO), operating models can streamline your business processes and pave the way for success. Also inside, learn how you can ease your transition to shared services.  (PRESENTATION TRANSCRIPT) READ ABSTRACT |

Computer Weekly – 2 April 2013: The benefits of context-aware security by ComputerWeekly.com April 02, 2013 - (Free Research) In this week's Computer Weekly, we look at context-aware security – a next generation technology that promises to improve corporate information security. As banks implement more short-term fixes to cope with new regulations, we assess the IT implications. And we examine the benefits of executive coaching for CIOs. Read the issue now.  (EZINE) READ ABSTRACT |

Smart Process Applications: A Game Changer for HR Shared Services by OpenText April 22, 2013 - (Free Research) This webinar details the evolution of enterprise processes and describes how smart process applications (SPAs) are transforming HR shared services. Learn how SPAs work, uncover the benefits and challenges of this strategy, and more – tune in now to get started.  (WEBCAST) READ ABSTRACT |

Computer Weekly – 23 April 2013: Time runs out for Windows XP – what should you do? by ComputerWeekly.com April 23, 2013 - (Free Research) In this week's Computer Weekly, with less than a year until Microsoft ends support for Windows XP, we examine the options for the many firms still using the operating system. The PC market has seen a record slump in sales - what does it mean for the IT industry? Plus, we evaluate progress in moving software to the cloud. Read the issue now.  (EZINE) READ ABSTRACT |

The Impact of Carrier Ethernet on Service Providers by Dorado Software September 21, 2009 - (Free Research) Mobile internet access and the explosive demand for high bandwidth services on mobile devices have created a pivotal point for service providers. Those providers that can meet the new demands while increasing efficiency will be able to increase their market share, while those that are not will lose ground. Read on to learn how to keep up.  (WHITE PAPER) READ ABSTRACT |

Computer Weekly - 7 February 2012: IT investment priorities by ComputerWeekly.com February 07, 2012 - (Free Research) In this week’s Computer Weekly, we examine exclusive research into the investment priorities of UK IT decision-makers, which shows virtualisation, Windows 7 and security as the top areas for spending this year. We analyse the changing nature of database architecture; and the BBC’s Chief Technology Officer talks about IT plans for the broadcaster.  (EZINE) READ ABSTRACT |

Computer Weekly 2 August 2011: We examine the calls for radical reform in the relationship between Whitehall and its IT suppliers by ComputerWeekly.com August 01, 2011 - (Free Research) With the release of a scathing report on government IT, we examine calls for radical reform in the relationship between Whitehall and its IT suppliers. Also this week, the first part of our Buyer’s Guide to Big Data, and a case study on how Carphone Warehouse improved customer satisfaction by 38% using business process management (BPM) software.  (EZINE) READ ABSTRACT |

E-Guide: Top 3 Trends That Could Influence CIOs by Dell and VMware March 13, 2012 - (Free Research) This expert e-guide from SearchCIO.com offers advice on how to capitalize on cloud computing, social networking and big data for big payoffs in both their business and career by examining strategies for shared services, data analytics and consumerization of IT.  (EGUIDE) READ ABSTRACT |

Juniper Lights Up Commercial Buildings with High-Flying WLAN Services by Juniper Networks, Inc. March 28, 2011 - (Free Research) Commhub faced consecutive hurdles when it came time to select a wireless LAN system for the structure. The challenges included how to address concerns over network security,management, shared services and guest users, says Dominick Arcuri, CTO for Spot On Networks/Commhub.  (CASE STUDY) READ ABSTRACT |

Government offices share services to build a better IT infrastructure by HP & Intel® August 31, 2012 - (Free Research) Follow one organization as they refresh their server and storage infrastructure with a convergence solution that saved their business over $3 million. Read on to discover the key IT and business benefits of a converged infrastructure strategy.  (CASE STUDY) READ ABSTRACT |

AOL transformed finance and administration services, improving efficiency and cutting costs by Hewlett-Packard Company January 31, 2011 - (Free Research) This case study describes how leading Internet services and media company AOL Inc. outsourced finance and administration (F&A) services in order to improve accuracy, productivity, visibility, cost-efficiency, and more.  (CASE STUDY) READ ABSTRACT |

Managing the Full Process Life-cycle with Metastorm Enterprise™ by Metastorm February 20, 2008 - (Free Research) Metastorm Enterprise™ is the only solution that provides the framework to help you achieve Enterprise Process Advantage® -- a heightened level of business performance resulting.  (WHITE PAPER) READ ABSTRACT |

Computer Weekly – 24 April 2012: Are CIOs earning credibility in the boardoom? by ComputerWeekly.com April 24, 2012 - (Free Research) This week’s Computer Weekly examines research that suggests CEOs want to invest in IT more than ever, but still see CIOs as technical experts and not business people. We review SQL Server 2012 and ask if Microsoft's database software is catching its competitors as well as concluding our Buyer's Guide to data security.  (EZINE)

Computer Weekly 15 November 2011: Read this week's issue of the UK's leading technology publication, with all the latest news, analysis and opinion for IT managers by ComputerWeekly.com November 11, 2011 - (Free Research) In this week's Computer Weekly, we hear from Visa Europe CIO Steve Chambers on the technology behind the credit card transactions that retailers rely on. We examine the challenges facing the government's G-Cloud project; and we ask how Microsoft will cope when customers no longer want to purchase software licences. Download the new issue now.  (EZINE)

HP Converged Infrastructure Services brochure by HP & Intel® March 16, 2011 - (Free Research) To help them through the tough times, organizations are embracing HP converged infrastructure services to benefit from and adapt to new technologies like shared services and cloud computing. This brochure details the advantages for your company.  (BROCHURE) READ ABSTRACT |

HP Converged Infrastructure for SAP by HP & Intel® December 17, 2010 - (Free Research) This paper explains how to use shared services to instantly adjust to dynamic business demands, while reducing costs, complexity and server sprawl.  (ANALYST BRIEF) READ ABSTRACT |

CW+ Exclusive EquaTerra research: Taking the pulse of the European outsourcing market by ComputerWeekly.com July 15, 2010 - (Free Research) EquaTerra is pleased to offer to Computer Weekly readers a custom, European focused edition of the results from its 2Q10 EquaTerra global business and information technology (IT) services Pulse survey.  (WHITE PAPER) READ ABSTRACT |

Are Public Sector organisations embracing collaboration to provide more Seamless Service for the 24/7 citizen? by Aspect May 23, 2013 - (Free Research) Modern contact centers are faced with customer demands for consistent, 24/7 service and support - even the public sector. This in-depth survey report delves into the challenges that public sector contact centers face, highlights the key trends that will affect customer interaction, and investigates the success rates of cost-savings initiatives.  (WHITE PAPER) READ ABSTRACT |

Airports Use Network Virtualization to Consolidate and Scale Operations by Cisco Systems, Inc. January 12, 2009 - (Free Research) The Cisco Catalyst 6500 Series Switch with Supervisor Engine 720-3BXL enabled Unique at Zurich Airport to successfully implement network virtualization using MPLS VPN technology.  (CASE STUDY) READ ABSTRACT |

Client Case Study: London Borough of Brent by IBM July 28, 2011 - (Free Research) This paper discusses how Brent used IBM to supply the customer data integration and master data management (MDM) to consolidate back-end systems to reduce administration costs, improve customer service and minimise benefit fraud.  (WHITE PAPER) READ ABSTRACT |

Manage user identities and access in the cloud by IBM December 21, 2011 - (Free Research) This paper outlines one option that will enable you to federate and centrally manage fine-grained access policies and enforce them with security services in the cloud. Furthermore, discover how this option can help reduce administration costs, ensure compliance and increase collaboration across your entire business environment.  (WHITE PAPER) READ ABSTRACT |

Working with Documentum 6 Web Services by EMC Corporation May 2008 - (Free Research) This white paper will provide an introduction to EMC Documentum 6 Enterprise Content Services as well as an overview of the web services offerings of EMC Documentum Foundation Services.  (WHITE PAPER) READ ABSTRACT |

Managing New Technology Realities by SAP AG September 2008 - (Free Research) Insurers are feeling the need to move from a silo view of operations centered along business lines to a seamless enterprise processing environment. Learn about managing new technology realities in this whitepaper.  (ARTICLE) READ ABSTRACT |

Powering Enterprise Process Advantage® with Metastorm Enterprise™ by Metastorm May 2008 - (Free Research) Metastorm Enterprise™ is the only solution that provides the framework you need to help you achieve Enterprise Process Advantage - a heightened level of business performance resulting from increased process efficiency and agility.  (WHITE PAPER) READ ABSTRACT |

We are always striving to improve our customer experience. Please notify us if there is a company missing that you feel should be in our directory.