Advanced Meter Infrastructure: Composite Technologies to Meet New Demands in Sales and Customer Service by SAP America, Inc.. Discover what benefits advanced meter infrastructure (AMI) brings and why, and learn how the SAP NetWeaver platform and enterprise service-oriented architecture can support more... >> Discover more offerings from SAP America, Inc..

How to Translate Good Service into Market-Share Advantage by GoToAssist May 2008 - (Free Research) This research brief addresses 1 of the 6 key strategic issues: How to Translate Good Service into Market-Share Advantage.  (WHITE PAPER) READ ABSTRACT |

Leveling the playing field: How companies use data for competitive advantage by SAP America, Inc. September 2012 - (Free Research) Data is a critical asset to the competitiveness of your organization, yet only 27% of people in a recent study said their companies do a better job using information than their competitors. Read this study by the Economist Intelligence Unit to find best practices about developing data initiatives to gain a competitive advantage.  (WHITE PAPER) READ ABSTRACT |

Shared Infrastructure: Scale-Out Advantages and Effects on TCO by Dell, Inc. and Intel® July 2011 - (Free Research) Applications such as high performance computing, Web 2.0 and cloud technologies are beginning to require similar features in the data center, including high density, serviceability and power efficiency. Find out how a shared infrastructure can meet these requirements, while providing significant TCO savings.  (WHITE PAPER) READ ABSTRACT |

CareerBuilder Puts the Network Into Networking by CDW Corporation September 2009 - (Free Research) Read this case study and see how CareerBuilder turned to CDW to redefine a technology solution that could sustain the company's growth, and give them a competitive advantage to propel their fast-growing job network and keep their clients happy.  (CASE STUDY) READ ABSTRACT |

Left to Their Own Devices: Does Your Enterprise Have a "Dropbox Problem"? by Accellion, Inc. February 2012 - (Free Research) End-users will often overlook security and compliance in favor of getting the job done by taking advantage of free and readily available alternatives. But instead of telling end-users that they're doing something wrong, give them the enterprise-class tools that will help them to achieve their goals, and support them in doing it right.  (WHITE PAPER) READ ABSTRACT |

Gain a Competitive Advantage as a Social Business by IBM April 2013 - (Free Research) View this quick video to learn how Greenwell, a fictional organization based on real-life customer scenarios, gained a competitive advantage by becoming a social business with the IBM Platform for Social Business.  (VIDEO) READ ABSTRACT |

Build and manage your infrastructure as a service by HP & Intel® July 2012 - (Free Research) Access this white paper to discover an infrastructure as a service (IaaS) solution to build and manage private and hybrid cloud deployments. Read on to learn how your organization can build a virtualized, highly automated environment with pools of shared resources that can be leveraged on demand.  (WHITE PAPER)

iPad in Business: App Focus - FileMaker by Apple Inc. (E-mail this company) May 2013 - (Free Research) This live seminar will help you see how to take advantage of 16 business-ready starter solutions to better manage contacts, projects, digital content, equipment and more. Learn how to build simple custom solutions, import spreadsheet data into FileMaker, share solutions with employees, and more!  (WEBCAST) READ ABSTRACT |

Market Share Analysis: Data Center Hardware Integrated Systems by VCE (E-mail this company) November 2012 - (Free Research) This report offers insight into the growing integrated systems market, revealing opportunities for IT pros seeking to take advantage of this growing trend.  (WHITE PAPER) READ ABSTRACT |

3 Best Practices for Reducing Exchange Downtime by AppAssure Software, Inc. March 2009 - (Free Research) Although there are many e-mail platforms available, Microsoft Exchange is by far the most dominate with a commanding 65-percent share of the overall market. This eGuide explains the three best practices for reducing Exchange downtime and teaches how to proactively approach disaster recovery for Microsoft Exchange.  (WHITE PAPER) READ ABSTRACT |

ESG Analyst Report: “Changing the Way You Purchase Storage” by NetApp August 2010 - (Free Research) This ESG white paper discusses the key criteria you need to consider before making your next IT investment and why it’s time to modernize your approach to storage.  (WHITE PAPER) READ ABSTRACT |

How Server-Based Networks Boost Small Businesses by Dell, Inc. and Microsoft December 2009 - (Free Research) This paper describes how any small business can benefit from the advantages of a server-based network. Putting a fast and well-equipped server to work increases your productivity, enables smart backup and archiving, and vastly improves the security of your data.  (WHITE PAPER) READ ABSTRACT |

Powering Enterprise Process Advantage® with Metastorm Enterprise™ by Metastorm May 2008 - (Free Research) Metastorm Enterprise™ is the only solution that provides the framework you need to help you achieve Enterprise Process Advantage - a heightened level of business performance resulting from increased process efficiency and agility.  (WHITE PAPER) READ ABSTRACT |

Improving First-Call Resolution with Team Collaboration Technology by GoToAssist November 2010 - (Free Research) How can support reps quickly solve problems when they reach a dead end? Is there an easy way to bring experts into a support session without hindering the customer experience? This white paper will examine key customer support challenges and reveal the many advantages of collaborative remote support.  (WHITE PAPER) READ ABSTRACT |

What manufacturers should know before moving to the cloud by IQMS January 2013 - (Free Research) Taking advantage of SaaS and PaaS cloud computing options can help you reduce software costs. But before you dive in, there are few things you should consider. In this e-guide, Forrester Research senior analyst Glenn O'Donnell, IDC Manufacturing Insights vice president Bob Parker, and other industry experts share their insights.  (EGUIDE) READ ABSTRACT |

Dell EqualLogic PS Series SAN Offer Robust, High Availability Infrastructure for Microsoft Windows Server 2008 R2 Hyper-V by Dell and Microsoft March 2010 - (Free Research) Dell™ EqualLogic™ PS Series storage area network (SAN) arrays offer a solid shared storage foundation for a virtualized data center that can enable organizations to take full advantage of the high-availability features included with Windows® Server 2008 R2 Hyper-V™.  (DATA SHEET) READ ABSTRACT |

Managing the Full Process Life-cycle with Metastorm Enterprise™ by Metastorm February 2008 - (Free Research) Metastorm Enterprise™ is the only solution that provides the framework to help you achieve Enterprise Process Advantage® -- a heightened level of business performance resulting.  (WHITE PAPER) READ ABSTRACT |

When Desktops Go Virtual: Addressing security challenges in your virtual desktop infrastructure by Trend Micro, Inc. July 2010 - (Free Research) Virtual desktop infrastructure carries the potential for significant savings. However, given the dynamic nature of desktop computing, virtualizing endpoints will raise significant challenges. The temptation will be to treat virtual desktops like datacenter servers when it comes to protection. Read this paper to find out more.  (WHITE PAPER) READ ABSTRACT |

Top Ten Considerations When Evaluating Unified Communications Solutions by Cisco Systems, Inc. June 2011 - (Free Research) Businesses of all sizes are taking advantage of the rapid advancements in unified communications.   Now you can download a Cisco white paper to help make the best unified communications decisions. The paper breaks down ten areas you should consider when evaluating an upgrade of unified communications solutions.  (WHITE PAPER) READ ABSTRACT |

Top Ten Considerations When Evaluating Unified Communications Solutions: Learn the top solution differentiators to look for before deciding. by Cisco Systems, Inc. May 2011 - (Free Research) Businesses of all sizes are taking advantage of the rapid advancements in unified communications.   Now you can download a Cisco white paper to help make the best unified communications decisions. The paper breaks down ten areas you should consider when evaluating an upgrade of unified communications solutions.  (WHITE PAPER)

Social Networking in the Enterprise: Benefits and Inhibitors by Cisco Systems, Inc. June 2010 - (Free Research) This white paper reveals the primary considerations for social networking, such as: business value and strategic relevance, adoption trends and concerns, and strategic considerations for ESS deployment.  (WHITE PAPER)

How Master Data Management Serves the Business by IBM July 2011 - (Free Research) This white paper explores the three major approaches that leading organizations use to put master data to work for the business and learn how to leverage a single view of your enterprise to reduce costs, increase agility and support compliance.  (WHITE PAPER) READ ABSTRACT |

Sustained Growth Through Operational Excellence by SAP AG June 2009 - (Free Research) Operational excellence is a simple concept with complex implications. Consistently doing things well across every element of the value chain is clear enough in principle. The ultimate goal is a "single source of truth" where senior executives have shared visibility into all parts of the organisation, enabling management by facts.  (WHITE PAPER) READ ABSTRACT |

Achieving Sustained Growth through Operational Excellence by SAP AG June 2009 - (Free Research) Operational excellence is a simple concept with complex implications. Consistently doing things well across every element of the value chain is clear enough in principle. The ultimate goal is a "single source of truth" where senior executives have shared visibility into all parts of the organization, enabling management by facts.  (WHITE PAPER) READ ABSTRACT |

IT Handbook: The Promise and Perils of Open Source Clouds by SearchCloudComputing.com May 2013 - (Free Research) In this handbook on open source and the cloud, we look at open source options, the benefits and liabilities, as well as the pros and cons of proprietary models. Explore some of the key issues shaping the market, the tools available and how data centers make use of and contend with open source issues.  (EBOOK) READ ABSTRACT |

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