Advanced Meter Infrastructure: Composite Technologies to Meet New Demands in Sales and Customer Service by SAP America, Inc.. Discover what benefits advanced meter infrastructure (AMI) brings and why, and learn how the SAP NetWeaver platform and enterprise service-oriented architecture can support more... >> Discover more offerings from SAP America, Inc..
		WebFOCUS Operational Enterprise Business Intelligence by Information Builders Inc.. WebFOCUS is a comprehensive and fully integrated enterprise business intelligence platform. It sets the standard for enterprise business intelligence by scaling to support more... >> Discover more offerings from Information Builders Inc..

New Opportunities for Business Intelligence: Seven Ways to Deliver a Superior Customer Experience Now by Information Builders April 30, 2013 - (Free Research) Customer service has a profound impact on profitability. And even more, you have to think about your reputation in this age of social media. Read this informative white paper analyzing seven exciting technology innovations that can empower businesses to optimize customer service in today's multi-channel world.  (WHITE PAPER) READ ABSTRACT |

Running IT as a Business: Seven Steps to Aligning IT with the Business by SAS Institute Inc. June 27, 2011 - (Free Research) This white paper outlines the 7 steps to aligning IT with the business. Find out what they are and how they can help your business provide customer-driven results.  (WHITE PAPER) READ ABSTRACT |

Dealing with Chaos: 4 Steps to Manufacturing Success by Infor September 2008 - (Free Research) Manufacturers must be prepared to recognize impending change as early as possible, assess the potential impact, determine the optimum strategy for dealing with the change, and implement that strategy in the most effective way possible. In this white paper you'll learn 4 steps toward developing chaos-tolerant business processes.  (WHITE PAPER) READ ABSTRACT |

Seven Steps to Next-Gen Managed IT Services Success by N-able Technologies April 2013 - (Free Research) Review the seven steps for developing innovative, next-gen managed IT services. Learn how to rethink and redesign your business model to leverage emerging technologies, enhance service offerings and grow your managed service business.  (WHITE PAPER) READ ABSTRACT |

Scalable Data Quality: A Seven Step Plan for Any Size Organization by Melissa Data Corp June 2007 - (Free Research) No matter the size of your business, data quality is an absolute requirement for success. Learn the seven steps you need to develop a plan for data quality - one that scales to your growing business needs.  (WHITE PAPER) READ ABSTRACT |

Seven Secrets to 24x7 Exchange Availability by Marathon Technologies September 2008 - (Free Research) Read this paper to learn the seven secrets to 24x7, disaster-tolerant Exchange and get step-by-step tips on how to implement an Exchange environment with zero lost data and continuous application availability.  (WHITE PAPER) READ ABSTRACT |

Cisco Secure Wireless Office Solution for SMBs by Cisco Systems, Inc. The Cisco Secure Wireless Office Solution consolidates all network requirements into a complete, reliable wired and wireless infrastructure.  (HARDWARE PRODUCT)

Seven Steps for a Successful GroupWise Migration to Exchange 2010 and BPO by Quest Software, now a part of Dell September 2010 - (Free Research) In this new white paper by Quest Software, learn seven steps for a seamless migration from GroupWise to Exchange 2010. Discover Exchange 2010’s key features, and read about the challenges you face when planning your migration.  (WHITE PAPER) READ ABSTRACT |

Deliver a Superior Cross-Channel Commerce Experience by Oracle Corporation March 2012 - (Free Research) With the right intelligence and personal information, there are plenty of new opportunities for you to provide superior experience and maximize the opportunity of every customer touch point. This paper shares actionable strategies needed to deliver personalized and relevant content, based on a variety of factors.  (WHITE PAPER) READ ABSTRACT |

How To Migrate Your Data In Seven Steps by SAS Institute Inc. March 2009 - (Free Research) Historically, data migration projects have had a tendency to fail. According to Bloor Research, as many as 60 percent do not succeed. How can you prevent failure when migrating your data? Follow this seven-step process, then download the SAS white paper at the end of this article to learn more.  (ANALYST REPORT) READ ABSTRACT |

Seven Practical Steps for Federal Cyber Security and FISMA Compliance by Tripwire, Inc. April 2009 - (Free Research) This paper provides seven practical steps any information security organization can take to improve information system security and achieve compliance with relevant regulations, standards and internal security and operational policy.  (WHITE PAPER) READ ABSTRACT |

Seven Power Lessons for Customer Experience Leaders by Oracle Corporation UK Ltd September 2012 - (Free Research) Delivering a stellar customer experience can mean the difference between remaining competitive and going out of business in today's hyper-competitive, hyper-connected business world. Read this paper to learn 7 ways to improve your customer experience management (CEM) strategy and how to avoid common CEM pitfalls.  (WHITE PAPER)

Seven Steps to Effective Data Governance by Information Builders August 2012 - (Free Research) Effective data governance can provide the peace of mind that your data will stand up to privacy policies, regulatory compliance, and financial reporting. Yet most organizations become overwhelmed by the undertaking and halt implementation. Read this paper to learn 7 practical steps to crafting a productive data governance plan today.  (WHITE PAPER) READ ABSTRACT |

Seven Email Marketing Refreshes by Bronto Software October 2008 - (Free Research) This whitepaper will detail seven key points that will help you quickly enhance your email-marketing program. You may also find some low hanging opportunities that you weren't aware you were missing.  (WHITE PAPER) READ ABSTRACT |

Enabling Access to Big Data with Data Integration by Talend April 2012 - (Free Research) The complex web of the modern IT infrastructure is aggravated by the increasing number of data sources and data formats in today's businesses. This research study shows how merely having data integration tools is only the first step in achieving to performance. Read on to discover how industry leaders are distinguishing themselves  (WHITE PAPER) READ ABSTRACT |

7 Habits of Highly Effective Contact Centers and Help Desks by eGain Communications Corp. February 2010 - (Free Research) In this paper, we discuss seven traits of successful contact centers and help desks, backed by stories and tips from our customers - some of the world’s most innovative customer service and support organizations. Read on to learn more about the seven habits that could set your contact center or help desk on the path to success and growth.  (WHITE PAPER) READ ABSTRACT |

The Next Step in Controlling Spiraling Storage Costs by EqualLogic, Inc. January 2008 - (Free Research) Although hardware storage prices have come down, storage administration and software expenses still run about seven times the cost of storage hardware.  (WHITE PAPER) READ ABSTRACT |

Presentation Transcript: How to Deploy and Manage a Superior IP Voice Network by AudioCodes and BroadSoft January 2010 - (Free Research) Learn how BroadSoft and AudioCodes have tackled the critical concerns making it possible for carriers of all sizes to be a success in delivering and managing a superior, cost effective IP voice network that is simple to deploy.  (PRESENTATION TRANSCRIPT) READ ABSTRACT |

Delivering Superior Customer Value in Communications Firms: Enabling Optimal Offer Creation for Service Providers by SAP America, Inc. April 2009 - (Free Research) For communications companies - whether focused on telecommunications services or media content - these are challenging times. Markets are saturated with new offerings, and margins continue to diminish. In response, communications service providers (CSPs) are concentrating on improving offers of voice, content, and data services.  (WHITE PAPER) READ ABSTRACT |

Seven Contact Center Trends You Can't Ignore by Siemens Enterprise Communications January 2013 - (Free Research) For customer service contact centers, it's critical to stay on top of the latest in technology and practices in order to provide your customers with the experience they expect. Check our this easy to read resource to discover 7 trends in contact center strategy, so that you can prepare your organization for what's to come  (WHITE PAPER) READ ABSTRACT |

Seven Steps to Achieving Better Requirements Engineering in Your Organization by IBM March 2009 - (Free Research) Requirements engineering is about more than just analyzing documenting requirements. It is an important and multifaceted part of systems engineering that broadens the product development process. Companies that successfully introduce a new requirements engineering process don't just change their process and technology; they change their thinking.  (WHITE PAPER) READ ABSTRACT |

7 Steps for a Successful GroupWise Migration to Exchange 2010 and BPO by Quest Software, now a part of Dell October 2010 - (Free Research) In this new white paper by Quest Software, learn seven steps for a seamless migration from GroupWise to Exchange 2010. Discover Exchange 2010’s key features, and read about the challenges you face when planning your migration.  (WHITE PAPER) READ ABSTRACT |

The Intelligent Customer Front Door: Go Beyond the Limitations of Traditional Interactive Voice Response (IVR) to Deliver Superior Customer Service by Genesys June 2008 - (Free Research) This white paper discusses how companies can transform customer service by applying intelligent business rules for optimal efficiency and a competitive advantage.  (WHITE PAPER) READ ABSTRACT |

Modern Infrastructure: March 2013 by SearchDataCenter.com March 2013 - (Free Research) The March issue of the Modern Infrastructure E-Zine addresses the continued breakdown of both (1) IT silos and (2) any remaining divisions between IT and the business. Download your copy today for tips, advice, and news analysis on supporting the business and delivering superior services to users.  (EZINE) READ ABSTRACT |

Video Whitepaper: Seven Tips for Profiting from Lean Times with CRM by Oracle Corporation June 2009 - (Free Research) The best time to streamline and turbo-charge the sales process is when competitors are looking the other way. That's why now is a good time to make the shift to a CRM solution that can catapult your organization into the next round of growth.  (VIDEO) READ ABSTRACT |

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