It is well-known that eCommerce transactions require a level of trust between participants in that trust, in this context, gives each partner confidence that the other will fulfil his part of a bargain in the future. 

The number of channels which consumers use to research and purchase products or services is growing. This white paper takes a look at a recent survey of consumer buying habits in regards to the number of channels they use when shopping and how businesses can provide a better experience across these channels for their customers. 

In this paper, IDC Insight highlights the important elements of the IBM Smarter Commerce announcement and looks at the implications of the announcement in the context of a powerful movement that is occurring in the commerce solutions marketplace, both business to business (B2B) and business to consumer (B2C). 

This  whitepaper focuses on mobile  ticketing.  Juniper Research defines a mobile ticketing user as “someone who stores a ticket on their mobile  device for later redemption” at the point of travel, the music venue, the cinema etc. 

Many companies struggle with the execution of self-service IT. Join us for a 60-minute interactive Webcast that explores the potential inherent in self-service IT and offers solid advice and examples of how to get there. 

This paper analyzes the benefits and drawbacks of outsourcing cloud services, examines the business benefits and risks, and provides the steps you should take for a successful implementation. 

More and more companies are showing interest in data center outsourcing, but there are a variety of providers to choose from. This white paper compares the outsourcing capabilities and infrastructure utility services of 17 vendors. Find out which providers were considered the challengers, leaders, niche players, and visionaries. 

Salesforce.com is the leader in enterprise cloud computing services, enabling organizations to manage every part of the customer relationship without having to maintain expensive, in-house applications. Read this case study to learn how Saleforce.com made room for new service and customer growth with Dell's PowerEdge servers. 

Supporting an increasingly distributed workforce can be a huge drain on IT resources. By enabling a customized end-user experience with server-based control of data, settings, and applications, the Dell™ Flexible Computing Solutions suite of products and services is designed to simplify management, enhance security, and lower TCO. 

With private cloud, businesses are able to offer scalable, on-demand self-service while reducing operational complexity and total cost of ownership. Discover how businesses can take advantage of seasoned cloud providers accelerate and tailor their cloud deployment to their specific needs. 

Read this report to find Forrester’s recommendations for getting the most out of the latest generation of business intelligence (BI) software: so-called 'lean' or 'agile' self-service BI. Inside, explore the business and IT requirements necessary for effective implementation and use. 

VMware View™ 5 simplifies IT management while increasing end user freedom by delivering desktop services from your cloud. Building upon VMware's leadership in desktop virtualization, VMware View 5 delivers a high-performance user experience while giving IT greater policy control. View this webcast to learn more about what this solution can offer. 

IT management as a Service (ITMaaS) can help admins increase visibility into their environment, monitor and evaluate performance, and improve the functionality of environments through a cloud delivery model. Discover how ITMaaS delivers essential management tools necessary for optimizing your resources.