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1 - 25 of 500 | Next Page

Seven Best Practices for Managing Software Intellectual Property in an Open Source World by Black Duck Software

October 07, 2009 - (Free Research)
Over the past decade, a powerful new approach to development - open source software - has risen to prominence, dramatically increasing the opportunity to re-use existing software. This report describes a set of seven best practices whose objective is to encourage development based on component re-use and software assembly. 
(WHITE PAPER) READ ABSTRACT |

New Insider Threat Emerges in the New Economy by Lumension

February 02, 2009 - (Free Research)
Learn how employees and partners are engaging with IT assets and intellectual property. 
(WHITE PAPER) READ ABSTRACT |

Implementing Best Practices for Web 2.0 Security with the Websense Web Security Gateway by Websense, Inc.

June 18, 2009 - (Free Research)
The best way to address Web 2.0 threats is to combine the best aspects of traditional security and control techniques with new technology designed to address the dynamic, real-time nature of Web 2.0. This paper describes how one such solution enables you to quickly implement a best practices approach to making Web 2.0 secure and effective. 
(WHITE PAPER) READ ABSTRACT |

Top-10 Guide for Protecting Sensitive Data from Malicious Insiders by Imperva

October 12, 2009 - (Free Research)
For years, organizations have worked diligently to lock down their perimeters only to find out that the most devastating enemy is already inside. Insider threats abound -- both careless mistakes and malicious attacks. This guide will explore the top ten ways to protect sensitive data from the very people that need access to it. 
(WHITE PAPER) READ ABSTRACT |

Kerzner International Keeps Its Properties Running with Robust Backup, DR by Syncsort

October 21, 2009 - (Free Research)
Because their IT department couldn’t guarantee prompt, efficient data restores, Kerzner International centralize backups by combining SyncSort with NetApp storage. The result was quicker and more efficient restores. 
(DATA SHEET) READ ABSTRACT |

How Effective Email Management Helps Solve IT Challenges by Iron Mountain Digital

September 11, 2009 - (Free Research)
How long could your company survive if email suddenly stopped? This webcast presents how Iron Mountain's Total Email Management Suit can give you more control over corporate email, while cutting costs and complexity and reducing risks. 
(WEBCAST) READ ABSTRACT |

Still Struggling to Reduce Call Center Costs without Losing Customers? by SAP AG

February 01, 2008 - (Free Research)
Efficient call centers that also meet customer expectations is a challenge that many organizations face. Discover the key steps to turning your call center into a strategic asset. 
(WHITE PAPER) READ ABSTRACT |

IRMC Used VMware Virtual Desktop Infrastructure to Virtualize its Call Center Operations by AMD and VMware, Inc (E-mail this company)

March 2008 - (Free Research)
IRMC used VMware Virtual Desktop Infrastructure to virtualize its call center operations and support multiple call centers from a central data center, reducing IT costs while improving flexibility and competitiveness. 
(CASE STUDY) READ ABSTRACT |

Award-Winning VoIP Provider Deploys Five9 in Profit Centers to Launch Marketing Campaigns by Five9

September 2009 - (Free Research)
Read case study to learn how Vonage selected the Five9 Virtual Call Center Suite to launch an ambitious campaign to win back over 70,000 customers. Read on to learn how Five9 Virtual Call Center Suite offers superior-quality VoIP, predictive dialer, inbound call capabilities, comprehensive management and customer tracking tools, and more. 
(CASE STUDY) READ ABSTRACT |

The Leader in On-Demand Call Centers: Five9 Product Overview by Five9

September 2009 - (Free Research)
Five9 is the leader in on-demand call center products. Watch this overview to learn about all the products Five9 has to offer to help improve your call center operations and learn just how easy it is to use the many products available from Five9. 
(PRODUCT OVERVIEW) READ ABSTRACT |

Security in the Call Center: Verifying Customer Identities without the Inconvenience by RSA, The Security Division of EMC

September 2009 - (Free Research)
Is securing the Call Center possible without impacting the customer experience? This paper discusses the advantages and benefits of using knowledge-based authentication (KBA) to bolster Call Center security over other solutions. 
(WHITE PAPER) READ ABSTRACT |

Audio Conferencing 2.0: Control Costs & Simplify Administration by Citrix Online

September 2009 - (Free Research)
In this paper, we're taking audio conferencing to an entirely new level. Built with Web-based administration and control, HiDef Corporate audio conferencing gives you crystal-clear audio plus the tools to extract maximum value from every call. 
(WHITE PAPER) READ ABSTRACT |

Get More Value from Audio Conferencing by Citrix Online

September 2009 - (Free Research)
Listen to this podcast to hear how all-new HiDef Corporate™ leverages the communicative advances of the Internet and next generation telephony to revolutionize the way call conferencing is administered and billed. 
(PODCAST) READ ABSTRACT |

Leading Auto Repair Services Provider Boosts Efficiency with Easy-to-Use CRM Solution by Microsoft

July 2008 - (Free Research)
After evaluating several customer relationship management solutions, including Salesforce.com, the company replaced NetSuite CRM with Microsoft Dynamics® CRM. Using Microsoft Dynamics CRM, the company cut call times in its customer support call center by 30%, reduced agent training time by 25 percent, and strengthened its growth capacity. 
(CASE STUDY) READ ABSTRACT |

Marin County Upgrades Tax System While Reducing the Costs of the Mainframe by Micro Focus, Ltd

October 2009 - (Free Research)
The property tax system for Marin County, California, was increasingly expensive to maintain; furthermore, it was not possible to integrate it with newer modern technologies. Read this case study to learn how they updated and modernized this critical application without losing valuable IT assets embedded in the current system. 
(CASE STUDY) READ ABSTRACT |

Case Study: Rouse Partners with Double-Take Software to Develop a Robust Business Continuity Plan by Double-Take Software UK

October 2009 - (Free Research)
As a highly respected leading global intellectual property (IP) consultancy and law firm, Rouse needed to be confident in its level of client service, even in the event of a IT system failure. Read this case study to learn how Rouse partnered with Double-Take Software to develop and implement a full business continuity plan. 
(CASE STUDY) READ ABSTRACT |

Top 10 Reasons Hackers Use the Web for Attacks by Blue Coat

January 2006 - (Free Research)
From desktop vulnerabilities to the impact open proxies, JavaScript, universal access to HTTP and the adoption of embedded HTML in email, this white paper presents the top ten scenarios hackers use the web to attack your infrastructure. 
(ARTICLE) READ ABSTRACT |

ROI Case Study: Crest Animation by Hewlett-Packard Company

November 2007 - (Free Research)
Download this case study and read how Crest Animation eliminated storage bottlenecks, improved productivity, and gained more than $19 Million in benefits with HP StorageWorks Solution. 
(CASE STUDY) READ ABSTRACT |

Web Self-Service: The Cornerstone of Multi-Channel Customer Experience Management by IntelliResponse

October 2009 - (Free Research)
In today’s highly competitive economic climate, there is no margin for error when it comes to attracting and retaining customers. Businesses must now offer more channels of communication, more customer options, and faster responses than ever before. 
(WHITE PAPER) READ ABSTRACT |

Data Loss Prevention 2.0: Preventing the loss of confidential information via webmail, Facebook, wikis and blogs by Code Green Networks, Inc.

November 2009 - (Free Research)
In today’s technology rich environment organizations are finding employees often post sensitive company information to insecure or public Internet sites using Web 2.0 applications. Code Green Networks TrueDLP provides organizations with a complete data loss prevention solution to stop the loss or theft of confidential or proprietary information. 
(WHITE PAPER) READ ABSTRACT |

SUN SPARC® ENTERPRISE T5120, T5220, T5140, AND T5240 SERVER ARCHITECTURE by Sun Microsystems, Inc.

April 2008 - (Free Research)
Employing the UltraSPARC® T2 and UltraSPARC T2 Plus processors - the industry's first massively threaded Systems on a Chip (SoC) - Sun SPARC® Enterprise T5120/T5220 and T5140/T5240 servers offer breakthrough performance and energy efficiency to drive Web 2.0 infrastructure and address other demanding datacenter challenges. 
(WHITE PAPER) READ ABSTRACT |

High-End Real Estate Company JBMRA Puts Mobile Brokers in Prime Position to Increase Sales—with Microsoft Dynamics CRM Live by Microsoft

September 2009 - (Free Research)
Microsoft Dynamics CRM Live eliminated the risk of losing decentralized customer data. The firm's information is protected on Microsoft hosted servers that utilize reliable data backup processes and technologies. The application allows mobile users to access and input data on the move, something that brokers could not do previously. 
(CASE STUDY) READ ABSTRACT |

Implementing an Effective Data Loss Prevention Solution for Your Network by IBM

July 2009 - (Free Research)
Read this paper for a thorough examination of data loss prevention and for a step-by-step guide for implementing an effective DLP solution in your organization. 
(WHITE PAPER) READ ABSTRACT |

Double-Take Software Case Study: Matrix Group by Double-Take Software UK

October 2009 - (Free Research)
Matrix Group, a privately owned financial services business, was looking to implement a full disaster recovery and continuity strategy. Read this case study to learn how Matrix Group worked with Double-Take Software to create a highly resilient, reliable and predictable IT system. 
(CASE STUDY) READ ABSTRACT |

TCO Analysis for Modernizing an AS/400 Application to HP Integrity by Hewlett-Packard Company

March 2009 - (Free Research)
This paper examines the development costs, ongoing staffing costs, and hardware costs associated with modernizing your business-critical AS/400 applications. It will also discuss how the resulting environment can assist organizations to deliver new and competitive business services as well as reduce IT administrative costs. 
(WHITE PAPER) READ ABSTRACT |

1 - 25 of 500 | Next Page


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