While many VARs, integrators and solution providers are offering “services,” there remains a substantial portion that either have only a small amount of revenue coming from managed services or no managed services practices at all. This guide will walk you through the 6 best practices you need to know about being a managed service provider. 

Explore the four phases of the lifecycle for the upgrade methodology of an on-site delivery model that provides upgrade services to enable one organization to achieve its business objects. 

Yahoo! found itself attempting to salvage legacy HR systems to no avail. By switching their entire system to a new SaaS HR solution, they avoided costly upgrades and future obsolescence. 

Workday provides cloud-based solutions for HR analytics and benefits administration, focusing on a user-oriented, intuitive, and real time approach. 

A genuine game-changer in the world of travel planning, TripAdvisor believes in moving fast. "We're really interested in delivering the best we can for our visitors to the web site, as quickly as possible," according to Stephen Kaufer, president and CEO of TripAdvisor. They call their philosophy "speed wins." And that's why they chose Workday 

This white paper presents in-depth analyses of industry expert predictions for 2013 regarding major innovations and shifts in cloud-based HR technologies. 

In this short video, an HR leader at one of the world's largest insurance companies discusses how and why his company switched to cloud-based SaaS HR systems. 

This paper will give you an overview of enabling virtualization and control, enforcing data-level privacy and integrity and control and audit information flow. You'll learn the best practices, benefits and requirements of XML Gateways. 

Supply chain operations play a vital role in the success of any consumer or high-tech original equipment manufacturer (OEM). This SAP Executive Insight examines how the adoption of industry best practices can add value to your organization. 

Delivering superior service and support is more important than ever as companies strive to differentiate themselves from the competition. In many organizations, service quality is governed by self-harming "worst practices" instead of productive best practices. Learn what these practices are and how to avoid them. 

Service-oriented architecture (SOA) enables different programs, applications, and tools to interact via self-contained services that do not depend on the context or state of the other service. This white paper provides insight into the top-four worst practices for SOA integration, and how to avoid and/or overcome these worst practices. 

Read this paper to learn the 10 best practices in performance management and how to apply them to your company and your online store to increase the overall customer experience, which is important now more than ever.