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Continuously Monitor and Manage with Unified Service Monitor by Cisco Systems, Inc. March 16, 2012 - (Free Research) Uncover the details of a unified communications solution that will help you easily achieve an effective collaboration experience every time, from any workspace.  (DATA SHEET) READ ABSTRACT |

Extend the Monitoring of Distributed Applications with Operations Manager 2007 to Heterogeneous Environments with Jalasoft Xian Io by JALASOFT March 2008 - (Free Research) The Distributed Application Designer allows administrators to graphically define components which make up a service. Underlying is Operations Manager System Definition Model (SDM).  (WHITE PAPER) READ ABSTRACT |

ROI Case Study: Quest Foglight at Imperial College London by ComputerWeekly.com June 2012 - (Free Research) Imperial College London deployed Quest Foglight to manage the performance of its applications, databases, and services and reduce system downtime. Nucleus Reseach evaluates the ROI of the project.  (ANALYST REPORT) READ ABSTRACT |

Business Service Management by ASG Software Solutions Business Service Management (BSM) solutions can effectively be defined as the fusion of IT and business needs, Successfully employed, they will empower IT with the necessary tools to increase overall business value.  (SOFTWARE PRODUCT)

Avoid the Pitfalls of SLA Management: A Lesson for SaaS Providers  by Tenzing Managed IT Services June 2010 - (Free Research) Service Level Agreement (SLA)  management is a challenging part of delivering business services over the internet. Read this whitepaper to learn the importance of proper SLA management practices, and how the success of a SaaS company depends on it.  (WHITE PAPER) READ ABSTRACT |

Softbank Mobile reforms operation of its mobile internet service infrastructure by Hewlett-Packard Company May 2013 - (Free Research) This case study explores how SoftBank Mobile leveraged business service management software to enhance the capabilities of the infrastructure group that supports mobile internet services and automated the series of processes from failure detection to recovery.  (CASE STUDY) READ ABSTRACT |

A Guide to SOA Governance by Torry Harris Business Solutions April 2008 - (Free Research) This white paper provides a guide to a successful SOA governance. Explore the integral role governance plays in realizing optimal ROI from an SOA implementation.  (WHITE PAPER) READ ABSTRACT |

The Value of Performance Metrics in Managing IT Service by CA Technologies. July 2010 - (Free Research) Read this paper to learn how CA Technologies is helping IT manage changing environments and assure service levels across the enterprise.  (WHITE PAPER) READ ABSTRACT |

How MSPs Can Drive Success in the Current Market by Kaseya December 2012 - (Free Research) This E-Guide from MicroScope.co.UK explains why leveraging the proper monitoring tool can make or break your business. In addition, discover why updating your services portfolio to include mobile management can help you drive business profits, gain customers, and increase efficiency.  (EGUIDE) READ ABSTRACT |

Introducing Microsoft System Center Operations Manager 2007 by Microsoft February 2008 - (Free Research) Gain insight into the new system operations management solution from Microsoft and how to best migrate to this new solution without interrupting your current set up.  (WHITE PAPER)

Creating Network-Aware Service Management by Microsoft January 2008 - (Free Research) The integration of EMC® Smarts® and Microsoft® System Center Operations Manager 2007 delivers the capabilities IT departments need to enable network-aware service management.  (WHITE PAPER)

EMC and Microsoft Delivering Network Aware Service Management by Microsoft February 2008 - (Free Research) Are you in need of a solution that provides end-to-end management across your entire infrastructure? Find out how EMC and Microsoft have teamed up to create a solution that addresses these issues.  (WEBCAST)

Using Mobile Services to Boost Collaboration by Microsoft December 2011 - (Free Research) This whitepaper explores in depth how you can plan, deploy, and monitor mobility in your enterprise with Microsoft Lync Server.  (WHITE PAPER) READ ABSTRACT |

Windows Azure Platform Security Essentials for Technical Decision Makers by Microsoft December 2010 - (Free Research) In this video, Graham Calladine, Security Architect with Microsoft Services, answers the most common security concerns CxOs and other technical decision-makers have regarding the security of their data in Windows Azure cloud platform.  (WEBCAST) READ ABSTRACT |

Managing Windows Server 2008 R2 by Microsoft Corporation India Pvt Ltd August 2009 - (Free Research) Microsoft Windows Server 2008 R2 represents a significant milestone in Microsoft’s ongoing efforts to help customers streamline the management of their unique IT infrastructures.  (WHITE PAPER) READ ABSTRACT |

The Business Value of Online Services by Microsoft August 2010 - (Free Research) Join us for this webcast to learn how organizations of all sizes, from multi-nationals to small businesses, are choosing Microsoft Online Services to drive their business productivity and control costs.  (VIDEO) READ ABSTRACT |

Datacenter Management Optimization with Microsoft System Center by Microsoft September 2009 - (Free Research) System Center lowers the cost of delivering datacenter services through integrated, end-to-end management of physical and virtual environments, and supports the optimization of the datacenter in three primary ways. Each of these benefits, and the solutions that enable them, are discussed in this paper.  (WHITE PAPER) READ ABSTRACT |

Presentation Transcript: Helping IT Gain Efficiencies and Reduce Costs - Microsoft System Center by Microsoft February 2010 - (Free Research) In this presentation transcript, experts Sacha Dawes and Kenon Owens discuss topics including best practices to monitor virtual and physical workloads, meet high availability needs, improve CMBD, asset management and integrating a self-managing solution to accelerate troubleshooting and problem resolution.  (PRESENTATION TRANSCRIPT)

ipMonitor by SolarWinds, Inc. May 2008 - (Free Research) Searchnetworking.com 2008 Product Leadership Award Winner, ipMonitor, delivers out-of-the-box availability monitoring ideal for environments with less than 500 network devices.  (TRIAL SOFTWARE) READ ABSTRACT |

How the Guardium Platform Helped Dell IT Simplify Enterprise Security by Guardium, an IBM Company August 2010 - (Free Research) Safeguarding data is critical for many organizations, but auditing data access activity to comply with regulatory standards can be a complex undertaking. As part of its initiative to simplify IT, the Dell IT group implemented the Guardium platform and database activity monitoring technology. Read this paper to learn so much more.  (WHITE PAPER) READ ABSTRACT |

The Total Economic Impact Of Implementing Microsoft’s Productivity Platform by ComputerWeekly.com May 2010 - (Free Research) In February 2010, Microsoft commissioned Forrester Consulting to examine the Total Economic Impact (TEI) and potential return on investment (ROI) on the integrated value or ―better together impact that enterprises may realize by deploying Microsoft Office 2010, SharePoint 2010, Exchange 2010 and Office Communications Server 2007 R2 together.  (WHITE PAPER) READ ABSTRACT |

Virtualizing Microsoft Exchange Server by SearchExchange.com May 2013 - (Free Research) Check out this expert handbook that will help you cut through the biases about various platforms and enable you to pick the best solution to virtualize your Exchange Servers.  (EGUIDE) READ ABSTRACT |

Epicor's IT Service Management - Expert IT Help Desk Software by Epicor Software Corporation   (SOFTWARE PRODUCT)

The Financial Edge™: Fund Accounting Software for Nonprofits by Blackbaud The Financial Edge gives you all the information you need to make the best financial decisions for today and tomorrow. Think of it as insurance for your organization’s future.  (ASP & SOFTWARE PRODUCT)

Extending the Value of SCOM with Spotlight on SQL Server by Dell Software January 2012 - (Free Research) In this white paper, learn how to leverage predictive performance diagnostics to go beyond basic up/down monitoring and quickly address database issues and proactively manage SQL Server performance, troubleshoot issues in real time and historically, and drill into database health to quickly find the root cause of an issue and make corrections.  (WHITE PAPER) READ ABSTRACT |

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