In this FAQ guide Erick Simpson, managed services expert, vice president and CIO of Intelligent Enterprise and MSP University, examines what should be included in a managed services agreement, popular pricing models for managed services providers, how to market managed services, and more. 

Industry leaders share their experiences turning IT business service ideas into effective moneymakers that also strengthen customer relationships. 

Data Encryption Expert fills the gaps in your data protection efforts as an affordable and easy to implement solution to difficult compliance requirements like encryption, access control, host protection and auditing. 

View this white paper to learn more about the focus Expert Planet placed on cloud-based contact center from the beginning. It explores the development productivity gains and the greater efficiency achieved through Salesforce integration. Develop a better understanding of cloud-based benefits by reading this white paper now. 

Access this expert checklist for choosing a tape vaulting provider today to learn about evaluating the costs of off-site backup, selecting potential backup partners and ensuring tapes are accessible and safe. 

This expert e-guide discusses basic WAN acceleration techniques as well as best practices to boost application performance. Uncover how to match WAN optimization with acceleration options in order to meet your network’s needs. 

This expert E-Guide discusses what is involved with a SaaS transition and how you can prepare. Uncover top considerations, potential cloud computing issues and how you can tackle them. 

In this week's Computer Weekly, we look at Microsoft's latest price increase for key business software products, and hear from experts on why the decision is flawed. We talk to an organisation that swapped 3,000 BlackBerrys for iPads and iPhones. And we examine the importance of service-level agreements when moving to the cloud. Read the issue now. 

Access this expert e-guide to discover the differences between IaaS and Data Center as a Service. Plus gain insight into how to negotiate the best contract to meet your needs and budget. 

With over 80 different ERP packages available today, determining what’s right for your organization can seem like a daunting task. But, with this e-book you will get advice and best practices for every step of the ERP software selection process. Ensuring you will not get lost in the sea of ERP software. 

This expert e-guide discusses the key stages of private cloud adoption that your business needs to be able to identify and achieve to realize the great benefits the platform has to offer. 

The complexity of today's communications calls for new application integration strategies. In part one of this in-depth resource, Benoit Lheureux, a research vice president at Gartner, explains how master the five integration competencies will put you at a competitive advantage. 

Access this e-guide to gain expert insight into the changing role of the sales professional and find out the role technology has played in its evolution. Read on to learn how to establish an effective management strategy for the modern sales world, and discover what the experts predict the future hold for sales.