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Identify and Leverage Your Existing Service Life Cycles by IBM

March 2008 - (Free Research)
This executive brief will illustrate the progression of service management since the 1990s, illuminate the hidden service life cycles and discuss how, once they are visible, we can start to make them work — to improve services and better align IT with business objectives. 
(WHITE PAPER) READ ABSTRACT |

E-Guide: Social Analytics: Opportunities and Challenges by IBM

December 2012 - (Free Research)
Read this e-guide to learn how social media analytics can help businesses improve marketing by quantifying customer value at different stages of the life cycle, but also that they need tools like in-memory computing to provide real-time analysis of vast volumes of customer behavior data. 
(EGUIDE) READ ABSTRACT |

The Total Economic Impact of Esker DeliveryWare by Esker Inc.

April 2009 - (Free Research)
View this webinar for an examination of the cash conversion cycle, a discussion of how automation works, an overview of the Esker DeliveryWare project, and a discussion of the Forrester Total Economic Impact (TEI) study. Also included are customer interview highlights and TEI case study conclusions. 
(WEBCAST) READ ABSTRACT |

Virtualization Performance of SAP® ERP on the Intel® Xeon® Processor 7500 Series with VMware by VMware and Intel

May 2010 - (Free Research)
Intel® Xeon® processor 7500 series-based servers offer extraordinary new value for virtualizing SAP solutions. They deliver near-native performance for applications running in virtual machines, while providing levels of reliability and scalability never before seen in industry-standard servers. Read this white paper to learn more! 
(WHITE PAPER) READ ABSTRACT |

ITG Executive Summary: Value Proposition for IBM PureFlex Systems by IBM

April 2012 - (Free Research)
This paper outlines a system that includes industry-leading capabilities at the infrastructure management level. Read on to discover how this option offers the potential to transform the server, storage and network infrastructures that support SAP enterprise environments and allows organizations to extend common management services to non-SAP apps. 
(WHITE PAPER) READ ABSTRACT |

How Document Process Automation Helps SAP Customers Improve Profitability by Esker Inc.

April 2008 - (Free Research)
Discover how end-to-end document process automation can help SAP customers reduce paper consumption, reduce equipment maintenance and provide a more efficient use of labor. 
(WHITE PAPER) READ ABSTRACT |

Personalized Marketing and Web Analytics by IBM

February 2013 - (Free Research)
In this white paper, uncover the gold mine that lies within behavioral data, identify the specific nuggets to mine, and learn how to leverage behavior data to increase marketing returns at every stage of the customer life cycle, both online and offline. 
(WHITE PAPER) READ ABSTRACT |

EMC Forges Ahead in Document-Centric BPMS Analyst Report by EMC Corporation

August 2008 - (Free Research)
Process modeling and business activity monitoring (BAM) company gave EMC the tools it needed to fill out significant gaps in its BPM suite, and EMC has already done significant work to integrate the tools into its suite. 
(WHITE PAPER) READ ABSTRACT |

Integrate Automated Order Processing with SAP Applications by Esker Inc.

January 2008 - (Free Research)
Inefficient sales order processing can cause companies to miss tremendous opportunities for improved profitability. Learn how automating the sales order process can eliminate the inefficiencies and limitations of manual order processing. 
(WHITE PAPER) READ ABSTRACT |

Finding the Cure for Order Processing Pain by Esker Inc.

July 2013 - (Free Research)
This white paper takes an exclusive look at how pharmaceutical and medical device companies are overcoming their order processes challenges by making smart use of their technology, understanding the true cost of manual transactions, and automating their processes. 
(WHITE PAPER) READ ABSTRACT |

Automated Sales Order Processing with SAP Solutions by Esker Inc.

February 2008 - (Free Research)
Don't miss this opportunity to see how document process automation for customer orders can help your company improve key performance indicators. 
(WEBCAST) READ ABSTRACT |

Threat Containment for Facebook by BlueCoat

October 2010 - (Free Research)
This technical brief discusses multiple Blue Coat solutions to address malicious content control, enforce acceptable use policies, prevent sensitive information leakage and enhance user productivity on Facebook. 
(WHITE PAPER) READ ABSTRACT |

Accounts Payable: Consolidating AP Workflow Outside ERP Systems by Esker Inc.

July 2011 - (Free Research)
Accounts payable (AP) automation has undeniable benefits but can be difficult in complex ERP environments. Read this white paper to explore the advantages of an automation approach that runs AP workflow outside ERP systems. 
(WHITE PAPER) READ ABSTRACT |

Top Five Considerations for Self-Service BI Dashboards by IBM

August 2013 - (Free Research)
This resource introduces a self-service BI technology that allows users to manage their own analytics needs. View now to discover how self-service BI can help your organization, and learn the top 5 things to consider before implementing such a technology. 
(WHITE PAPER) READ ABSTRACT |

Presentation Transcript: Selling the CIO on Business Services by Alcatel-Lucent

October 2008 - (Free Research)
This transcript is a printable version of the video presented by enterprise expert Gary Audin which is designed to help service providers sell beyond connectivity. 
(PRESENTATION TRANSCRIPT) READ ABSTRACT |

Cashing in on Customer Insight by IBM

December 2012 - (Free Research)
This resource explains how customer analytics can help your organization monetize customer insights and compete in a global marketplace. 
(WHITE PAPER) READ ABSTRACT |

Big data: Past, present and future by IBM

January 2014 - (Free Research)
Join IDC analyst Carl Olofson on January 21, 2014 at 11:00 AM ET (16:00 GMT) in this live webcast event as he discusses how to find business and analytics success in the world of big data. 
(WEBCAST) READ ABSTRACT |

Presentation Transcript: Best practices for integrating and optimizing analytics into your DB2 for z/OS data by IBM

February 2013 - (Free Research)
View this presentation transcript and learn how you can integrate and optimize Cognos® BI, SPSS® predictive analytics and DB2 Analytics Accelerator with your DB2 for z/OS data to deliver greater benefit to the business — and speed query response times. 
(PRESENTATION TRANSCRIPT) READ ABSTRACT |

Santam Insurance boosts customer service and beats fraud by IBM

July 2013 - (Free Research)
Santam, South Africa's largest short-term insurance company, needed a way to identify risks and accelerate claims settlement. Consult this resource to find out how predictive analytics helped asses the risk of fraud and improved the service to customers. 
(WHITE PAPER) READ ABSTRACT |

Enterprise Report Management: A Market Assessment by IBM

September 2008 - (Free Research)
This white paper from AIIM International is based on findings from a recent survey conducted by AIIM on enterprise report management (ERM). 
(WHITE PAPER) READ ABSTRACT |

Smart SOA: Best Practices for Agile Innovation and Optimization by IBM

June 2008 - (Free Research)
This white paper discusses SOA deployment best practices and lessons learned. Learn how to use SOA technology to better support agile business innovation and optimization. 
(WHITE PAPER)

Smart SOA Tutorial by IBM

July 1967 - (Free Research)
SOA is a business-driven IT approach that supports integrating a business as linked, repeatable business tasks, or services, but pursuing SOA on an ad-hoc scattered basis can dramatically reduce its benefits. 
(E-LEARNING TUTORIAL) READ ABSTRACT |

IBM Multiform Master Data Management: The Evolution of MDM Applications by IBM

June 2007 - (Free Research)
IBM Multiform Master Data Management manages master data domains - customers, accounts, products - that have significant impact on the most important business processes and realize the promise of Service Oriented Architecture (SOA). 
(WHITE PAPER) READ ABSTRACT |

Analytics that drive high impact customer-focused enterprises by IBM

December 2013 - (Free Research)
Join Rebecca Wormleighton, Product Marketing Manager, IBM, in this webcast as she artfully explains how to successfully leverage analytics across your customer service organization to build a customer focused enterprise. 
(WEBCAST) READ ABSTRACT |

Webcast: Unlocking New Insights and Opportunities with Big Data by IBM

August 2013 - (Free Research)
In this exclusive webcast, learn how you can use big data to create new business value, maintain relevance, and achieve greater operational efficiency. 
(WEBCAST) READ ABSTRACT |

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