Cisco ASA 5500 Series by Cisco Systems, Inc.. The Cisco® ASA 5500 Series Business Edition is an enterprise-strength comprehensive security solution that combines market-leading firewall and optional content security capabilities, more... >> Discover more offerings from Cisco Systems, Inc..

Security as a Service: Benefits and Risks of Cloud-Based Security by Symantec Corporation March 01, 2013 - (Free Research) Uncover the fresh approach cloud-based Security as a Service (SaaS) is bringing to the market and learn the top benefits and risks to get help deciding if this is a viable option for your organization.  (EGUIDE) READ ABSTRACT |

SAP Business Communications Management Rapid-Deployment Solution by SAP America, Inc. March 24, 2011 - (Free Research) See how SAP has combined SAP Business Communications Management with implementation services to help you quickly and predictably improve customer service and reduce operational costs in inbound contact centers. The all-IP contact-center solution works with SAP CRM to further increase customer service benefits.  (WHITE PAPER) READ ABSTRACT |

Workday Benefits Product Review by Workday March 01, 2013 - (Free Research) Workday provides cloud-based solutions for HR analytics and benefits administration, focusing on a user-oriented, intuitive, and real time approach.  (VIDEO) READ ABSTRACT |

Why Anti-DDoS Products and Services are Critical for Today’s Business Environment by Arbor Networks October 22, 2012 - (Free Research) E-commerce is quickly becoming a popular way to do business. Online retail provides monetary benefits, but businesses have to ensure protection because any downtime could cause a major loss in profitability. Consult this white paper to examine why intrusion prevention devices and firewalls can fail to prevent distributed denial of service attacks.  (WHITE PAPER) READ ABSTRACT |

Podcast Enterprise Social Platforms-Meet Dyanamic Case Management by OpenText December 10, 2012 - (Free Research) While many people use social media for personal reasons, some businesses overlook the benefits of social to their organization. Tune into this informative podcast to learn more about conceptualizing how social helps a business and allows them to reach business goals.  (PODCAST) READ ABSTRACT |

Webcast Enterprise Social Platforms-Meet Dyanamic Case Management by OpenText December 10, 2012 - (Free Research) While many people use social media for personal reasons, some businesses overlook the benefits of social to their organization. View this informative webcast to learn more about conceptualizing how social helps a business and allows them to reach business goals.  (WEBCAST) READ ABSTRACT |

HRO Innovation: Building Blocks to Derive Full Value by SAP America, Inc. July 1967 - (Free Research) In this report, BusinessWeek Research Services (BWRS) launched a research program to determine the views of C-level managers—at large companies on how to improve the value derived from human resources outsourcing.  (WHITE PAPER) READ ABSTRACT |

HCL Insurance BPO Services Transforms Its Mainframe Environment to Reduce Costs by 75% and Improve Service Performance by Micro Focus, Ltd October 2009 - (Free Research) Following a Business Process Outsourcing agreement for the administration of Life and Pension products, HCL Insurance BPO Services, undertook a full analysis of the inherited infrastructure. A risk was identified with the third party mainframe used to host its CAPSIL insurance application.  (CASE STUDY) READ ABSTRACT |

Large Insurance Provider Automates Invoice Disputes by IBM December 2010 - (Free Research) Read this case study to learn how this insurance provider then turned to Teamworks. With Teamworks they were able to implement a process that automates routing of disputes, streamlines research timelines, and gives managers control of all disputes being processed. Learn all of the benefits this insurance company reaped from deploying Teamworks.  (CASE STUDY) READ ABSTRACT |

Next Practices in Insurance: Driving Growth with Better Customer Engagement by Kofax, Inc. December 2012 - (Free Research) This in-depth resource to discover how innovative insurers are adopting customer-centric practices, such as new capture-enabled technologies to automate and expedite claims processing and customer service. Find out how you can benefit from the adoption of capture technologies within your organisation.  (WHITE PAPER) READ ABSTRACT |

Leading Insurance, Financial and Banking Services Provider Replaces Citrix with Ericom's Server Based Computing Solution by Ericom Software May 2008 - (Free Research) Western Financial group was facing a challenge to provide insurance brokers with remote access from the organization's core insurance application running on Windows terminal Servers, so to overcome this issue they moved on to Ericom.  (WHITE PAPER) READ ABSTRACT |

DocuSign - Electronic Signature Services by DocuSign, Inc. DocuSign is a secure and convenient way to get a legally binding electronic signature. It's fast and easy-to-use. For businesses, DocuSign can dramatically increase efficiency and accelerate growth while reducing administrative costs.  (ASP)

Fraud Detection and Prevention in the Public Sector by Information Builders May 2013 - (Free Research) Those in the public sector are facing significant fraud, waste, and abuse (FWA) challenges. Check out this informative paper today to learn of these challenges and discover a fraud detection and prevention framework to help combat fraud before it occurs.  (WHITE PAPER) READ ABSTRACT |

THE CASE FOR ENDPOINT USER DATA PROTECTION by Cibecs July 2011 - (Free Research) Cibecs is an automated data backup and recovery solution specifically developed for endpoint devices. Cibecs offers tangible operational benefits over and above the “insurance” benefit of quick and easy data recovery.C  (WHITE PAPER) READ ABSTRACT |

Workday and Aviva: Seeing the Benefits of a Global View by Workday December 2012 - (Free Research) A leading insurance company was faced with an IT nightmare when trying to integrate over 70 separate HR systems. By using a new SaaS HR model, Aviva averted disaster and saved over 50 percent on IT costs in Europe alone within the first year.  (CASE STUDY) READ ABSTRACT |

Achieving ROI from Enterprise Communications: A Revolutionary Approach by Thunderhead July 2011 - (Free Research) This white paper provides an overview of how Thunderhead customers have achieved truly revolutionary ROI by streamlining their communications processes through the implementation of the Thunderhead Enterprise Communications platform.  (WHITE PAPER) READ ABSTRACT |

Achieving Measurable Gains by Automating Claims Processing by Kofax, Inc. March 2010 - (Free Research) This white paper identifies seven levels of claims automation and provides a roadmap that can be followed to enhance claims processing for insurance companies worldwide.  (WHITE PAPER) READ ABSTRACT |

Financial Giant Cuts Costs through Offshore Testing Services by Hexaware Technologies April 2008 - (Free Research) Learn how one company was able to utilize cost effective offshore support for use acceptance testing (UAT) of customer applications, ensuring cost benefits and reduce failure rates.  (WHITE PAPER) READ ABSTRACT |

Business Continuity Management by Matrix42 September 2008 - (Free Research) This White paper explains the concept of Business Continuity and demonstrates how matrix42 Empirum supports the Business Continuity Strategy in the enterprise.  (WHITE PAPER) READ ABSTRACT |

Webinar: Benefits of Grid Computing in the Cloud by RightScale February 2010 - (Free Research) See how pharmaceutical, insurance, and Web 2.0 companies are using grid computing to reduce costs and speed processing. You’ll learn how to set up a scalable compute array using RightScale's Grid Edition.  (WEBCAST) READ ABSTRACT |

Best Practices for Home Agents by Avaya Inc. June 2008 - (Free Research) Employing home agents allows you to expand and improve your call center team. And they can be a form of insurance to keep your business running if disaster strikes. This white paper contains best practices for developing a Home Agents program.  (WHITE PAPER) READ ABSTRACT |

15 Minute Guide to New Account Opening by EMC Corporation May 2008 - (Free Research) This guide focuses on the challenges of managing information in the new account opening process, will explain why the enrollment process can be problematic and discuss the opportunities enrollment presents to create a loyal customer.  (WHITE PAPER) READ ABSTRACT |

Seven Corners Meets Travelers’ Needs — Fast and Efficiently — with a Private CloudBuilt on Cisco, NetApp, and VMware by NetApp January 2012 - (Free Research) Check out this case study to follow the transformation (from physical to virtual) that Seven Corners infrastructure took, and to learn how it affected their IT management and operations. In this paper, you'll learn about the technology the company implemented to achieve this transformation and its benefits. Read on for more.  (CASE STUDY) READ ABSTRACT |

Leaders and Laggards in the Digital Economy by ComputerWeekly.com March 2012 - (Free Research) The digitisation index from Booz & Co reveals the business leaders and laggards in the digital technology and explains why it is vital to embrace it.  (IT BRIEFING) READ ABSTRACT |

ImageMC++ by Viking Software Solutions ImageMC++ is a highly advanced solution designed to maximize the auto-adjudication of claims. The rapid availability of electronic image and data, coupled with extensive rules-base processes, accelerates the handling of those claims that do not immediately auto-adjudicate and improves the efficiency of customer service functions.  (SOFTWARE PRODUCT)

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