Advanced Meter Infrastructure: Composite Technologies to Meet New Demands in Sales and Customer Service by SAP America, Inc.. Discover what benefits advanced meter infrastructure (AMI) brings and why, and learn how the SAP NetWeaver platform and enterprise service-oriented architecture can support more... >> Discover more offerings from SAP America, Inc..

Demystifying Customer Service Correspondence Work Flow in Cards by Wipro Technologies May 12, 2009 - (Free Research) Methods for capturing customer attention and loyalty may have changed over the years, but the basic DNA of business has not - a focus on establishing new customer relationships and retaining existing ones. This paper provides both a business & technology insight into the credit card customer service workflow.  (WHITE PAPER) READ ABSTRACT |

Driving Customer Service Success in the Cloud with Microsoft Dynamics CRM Online by Microsoft August 23, 2010 - (Free Research) Join us for this webcast to learn how Microsoft Dynamics CRM Online provides complete service management functionality to help you manage cases, contracts, and knowledge.  (VIDEO) READ ABSTRACT |

Guide to Effective Remediation of Network Vulnerabilities and Policy Compliance by Qualys November 2008 - (Free Research) This guide describes the major workflow processes of vulnerability management and how QualysGuard, as an on demand software-as-a-service automates most of these for fast, cost-effective remediation and compliance documentation.  (WHITE PAPER) READ ABSTRACT |

The 10 Critical Steps to Selecting an EHR by HP & Intel® March 2013 - (Free Research) Don't be another statistic in the failed world of EHR. This e-guide from SearchHealthIT.com outlines the critical objectives that must be met in order to ensure a thorough EHR assessment. Read now for ten steps sure to guide you in the right direction during your EHR selection stage.  (EGUIDE) READ ABSTRACT |

Managing the Entire Database Security & Compliance Lifecycle by Guardium, an IBM Company February 2010 - (Free Research) Increased difficulty in protecting data has heightened the need for organizations to simplify compliance and reduce costs by replacing manual, resource-intensive audit processes with automated controls for all their enterprise applications. Read this data sheet to learn how Guardium 7 addresses the entire database security and compliance lifecycle.  (DATA SHEET) READ ABSTRACT |

Reducing the Cost of Achieving PCI Compliance with Lumension® Compliance and IT Risk Management by Lumension October 2009 - (Free Research) This whitepaper will examine PCI DSS and explain how Lumension® Compliance and IT Risk Management can help organizations reduce the cost of addressing compliance.  (WHITE PAPER) READ ABSTRACT |

ExtraView Enterprise by Extraview Corporation ExtraView Enterprise enables organizations to quickly and cost-effectively, create user specific web-based solutions that conform to a corporation's unique business processes and workflow requirements.  (ASP & SOFTWARE PRODUCT)

Workflow Vs. Application Automation Tools: Choosing the Right Tool for the Job by UC4 Software, Inc June 2008 - (Free Research) With the increasing popularity of workflow software, many IT departments are wrestling with the distinction between workflow programs and application automation tools. This paper sheds some light on their distinction.  (WHITE PAPER) READ ABSTRACT |

What is the difference between Workflow Engines and BPM Suites? by Lombardi Software, An IBM Company May 2009 - (Free Research) To understand the power of a BPM initiative, this paper provides background on the workflow solutions of the 90's, documents a few important events that helped shape the market, and presents the elements of a successful BPM suite.  (WHITE PAPER) READ ABSTRACT |

Six tips for getting the most out of SAP Workflow by Dolphin November 2012 - (Free Research) View this expert E-guide to learn more about how you can implement SAP Workflow in your organization. Discover how a properly designed SAP workflow will help your business with automated routine financial processes with areas like asset accounting and auditing.  (EGUIDE) READ ABSTRACT |

UPMC reshapes the nursing unit with SmartRoom by IBM July 2010 - (Free Research) UPMC sought to improve the workflow efficiency in its nursing units to enhance the quality of care, reduce costs/errors and leverage its nursing resources more effectively. Supported by its partnership with IBM, UPMC developed SmartRoom, a workflow optimization system that leverages clinical intelligence to guide nursing decisions and activities.  (CASE STUDY) READ ABSTRACT |

Extending SAP Workflow: Getting More Out of Your Application by Winshuttle, LLC July 2012 - (Free Research) Read this short e-book to discover what your different choices are when it comes to add-ons for SAP Workflow, including mobile options. Then, continue reading to uncover seven questions you should ask when you're evaluating add-ons.  (EBOOK) READ ABSTRACT |

Accounts Payable: Consolidating AP Workflow Outside the SAP System by Esker Inc. December 2010 - (Free Research) Interested in automating the AP process? Before moving ahead, consider whether it’s best to automate AP workflow inside or outside the SAP system. Integrating a solution that runs AP workflow inside the SAP system might seem logical, but there are some important factors to take into account. Learn about the advantages of external AP workflow.  (WHITE PAPER) READ ABSTRACT |

Handbook: Extending SAP Workflow by SearchSAP February 2013 - (Free Research) Let this E-Book be your guide to expanding business possibilities with SAP Workflow add-ons. Discover how add-ons can help your business process management, what add-ons exist for SAP mobile, seven questions to ask when evaluating add-ons, and more.  (EBOOK) READ ABSTRACT |

Streamlining Access Control for SAP® Systems: The Many Advantages of Automated User Provisioning by Security Weaver September 2008 - (Free Research) For organizations with high-volumes of employees leveraging SAP solutions, managing access is a complex undertaking. This paper examines the access control challenges and reveals the many advantages of automated user provisioning for SAP solutions.  (WHITE PAPER) READ ABSTRACT |

Meet Healthcare Business Needs with Document Workflow Technology by Captaris, Inc. February 2008 - (Free Research) Discover how document-centric workflow will benefit healthcare organizations and how it manages the lifecycle of medical documents and patient records, from the initial capture through process management, delivery and archive stages.  (WHITE PAPER) READ ABSTRACT |

Managing the Entire Database Security & Compliance Lifecycle with IBM InfoSphere Guardium by IBM September 2010 - (Free Research) Read this paper to find out what solutions optimize operational efficiency with a scalable, multi-tier architecture that automates and centralizes compliance controls across your entire application and database infrastructure.  (WHITE PAPER) READ ABSTRACT |

North Shore Medical Center Provides Better Support with AMD Processor-based Solutions by HP, Vmware and AMD July 2008 - (Free Research) Thanks to VMware, North Shore Medical Center provides better support for physicians and healthcare professionals while improving data center management with Advanced Micro Devices processor-based solutions.  (CASE STUDY) READ ABSTRACT |

Practical and Flexible IT Service Management for the Real World by Numara Software January 2009 - (Free Research) This webinar will show you why Numara® FootPrints® 9, a highly flexible and practical service desk solution, is the best value in the service desk market today.  (WEBCAST) READ ABSTRACT |

The Alcatel-Lucent OmniAccess 8550 WebServices Gateway: AUTOMATED WORKFLOW FOR IMPROVED PAT IENT CARE by Alcatel-Lucent April 2008 - (Free Research) The Alcatel-Lucent OmniAccess 8550 Web Services Gateway is a network appliance that secures automated business processes to meet corporate governance obligations.  (WEBCAST) READ ABSTRACT |

Mobilizing Applications Lotus Domino Databases by BlackBerry August 2008 - (Free Research) The ability to access and update Lotus Domino applications can be a simple and effective way to improve efficiency. Read this paper and learn how easy it can be to create BlackBerry applications that integrate with your Lotus Domino applications.  (WHITE PAPER) READ ABSTRACT |

Case Study: Lime Pictures Implements its Vision with Quantum StorNext by Quantum Corporation June 2009 - (Free Research) This case study highlights the challenges faced by an independent production company and the benefits achieved through the adoption of Quantum's StorNext digital workflow solution.  (CASE STUDY) READ ABSTRACT |

Building a Smarter Operational Response by Bytware, Inc. July 2008 - (Free Research) Caught in a pinch of downsizing, restore IT productivity through automation.  (WHITE PAPER) READ ABSTRACT |

SAP Upgrade Assessment: Mitigating Risk of Upgrade Projects by HCL Technologies Ltd. June 2008 - (Free Research) This white paper examines the challenges and risks associated with SAP Upgrades and analyze how a SAP Upgrade Assessment could be used as a risk mitigation tool.  (WHITE PAPER) READ ABSTRACT |

Case Study: Unified Communications and Indiana University Medical Group by CDW Corporation September 2009 - (Free Research) When outdated equipment and disparate systems were hampering in-house communications, customer service, and workflow, Indiana University Medical Group turned to CDW for a three-part Cisco solution. This case study gives details on the benefits they gained.  (CASE STUDY) READ ABSTRACT |

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