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How to Orchestrate Your IT Processes by Hewlett-Packard Company

June 09, 2014 - (Free Research)
In this on-demand webcast, learn how operations orchestration software enables you to automate IT processes -- including self-service user provisioning -- in order to streamline service delivery, improve performance, and cut costs. 
(WEBCAST) READ ABSTRACT |

IT as a Service is the IT of the Future by Citrix

November 08, 2013 - (Free Research)
This engaging webinar looks at how, with the cloud, IT is transitioning from basic support to a more integral and user-facing service with a catalog of applications that users can select for themselves from one simple user interface. 
(WEBCAST) READ ABSTRACT |

Computer Weekly – 18 December 2012: London 2012 hands the baton to the Rio Olympics IT team by ComputerWeekly.com

December 18, 2012 - (Free Research)
In this week's Computer Weekly, we talk to the Rio 2016 Olympics CIO as he takes the baton from the London 2012 IT team. We find out how the BBC has used business intelligence to improve decision-making about TV programmes. And we report from the first Amazon Web Services user conference on the challenges for the cloud leader. Read the issue now. 
(EZINE) READ ABSTRACT |

IT Best Practices: To Support or Not Support Consumer-Owned Smartphones by Zenprise

March 31, 2009 - (Free Research)
Discover why mobile service is vital to your overall messaging infrastructure and mobile management strategy as you uncover how to better support consumer-owned smartphones in your organisation. 
(WHITE PAPER) READ ABSTRACT |

CloudBurst Technical Demonstration by IBM

September 08, 2009 - (Free Research)
The IBM CloudBurst Family is a line of pre-integrated service delivery platforms including hardware, storage, networking, virtualization, and service management software, which will enable you to create a private cloud environment. 
(PRESENTATION TRANSCRIPT) READ ABSTRACT |

Nimble Storage Reduces Risk and Improves Business Continuity at M&C Saatchi by Nimble Storage

January 31, 2014 - (Free Research)
Determined to solve their storage and recovery problems, one marketing firm needed a solution that provided high performance plus the capacity to work with large graphic files, rich media and videos typical in the ad industry. This brief case study highlights a storage system that increased system performance. 
(CASE STUDY) READ ABSTRACT |

Get Personal: Capitalize on Your Subscriber Data with a Unified User Profile by Hewlett-Packard Company

November 2008 - (Free Research)
This IDC white paper discusses the role of user profile management in the telecom industry. Service providers' (SPs) efforts to manage, capitalize on, and provision user information across multiple databases are critical to fuel applications-led services. 
(WHITE PAPER) READ ABSTRACT |

Red Hat Enterprise Virtualization Competitive Features, Performance and Price by Red Hat and HP

February 2012 - (Free Research)
Access this webcast to learn about the new features of Red Hat Enterprise Virtualization 3.0. This webcast provides a hypervisor comparison and outlines the benefits of choosing an open-source, enterprise-ready option. 
(WEBCAST) READ ABSTRACT |

The Performance Manager: Turning Information into Higher Business Performance by IBM Cognos

January 2007 - (Free Research)
The Performance Manager, Proven Strategies for Turning Information into Higher Business Performance, strengthens the partnership between decision-makers and the people who provide the information that drives better decisions. 
(BOOK) READ ABSTRACT |

E-Guide: Evaluating IaaS security risks by SearchSecurity.com

June 2011 - (Free Research)
This expert tip examines the risks organizations need to be aware of when evaluating IaaS solutions, and highlights the key architectural and process components of access management services that need to be considered in the cloud. 
(EGUIDE) READ ABSTRACT |

Enhancing customer experience: first, do no harm by Avaya

June 2011 - (Free Research)
By reading this short white paper you will gain the knowledge you need to implement a successful customer service system. You will learn best practices for enhancing your customers experience and why cross pollinating your organization can be very helpful. 
(WHITE PAPER) READ ABSTRACT |

451 Group Report on Federation Gateway Market & Cloud Access 360 by Intel

March 2011 - (Free Research)
In this Market Insight Report, 451 Group Steve Coplan provides a comprehensive independent review of the Intel Expressway Cloud Access 360 federation gateway. Steve covers how Intel’s acquisition of Nordic Edge plays into Intel’s latest moves in the security sector. 
(ANALYST REPORT) READ ABSTRACT |

Leveraging Existing Application Monitoring Tools to Enhance the End-User Experience by Keynote Systems

February 2008 - (Free Research)
This white paper explores an end-to-end performance management platform that provides targeted diagnosis of Web application problems. 
(WHITE PAPER) READ ABSTRACT |

BoxTone: Mobile User Management with ITIL and ITSM by BoxTone

April 2008 - (Free Research)
This White Paper outlines the capabilities of Mobile User Management developed by BoxTone -- which for many of the best-known organizations are enabling improvements and efficiencies in responsiveness to mobile users, process, measurability, service... 
(WHITE PAPER) READ ABSTRACT |

Presentation Transcript: Defend IT, Delight Users and Launch BSM with Network and User Service Alignment by ASG Software Solutions

April 2010 - (Free Research)
Find out how implementing user service alignment in your organization allows IT to become a revenue driver, lowers resource costs, maximizes infrastructure utilization, and achieves true BSM. 
(PRESENTATION TRANSCRIPT) READ ABSTRACT |

PODCAST: Defend IT, Delight Users and Launch BSM with Network and User Service Alignment by ASG Software Solutions

March 2010 - (Free Research)
Find out how implementing user service alignment in your organization allows IT to become a revenue driver, lowers resource costs, maximizes infrastructure utilization, and achieves true BSM. 
(PODCAST) READ ABSTRACT |

Mobility - Aironet 1100 Series by Cisco Systems

The Cisco Aironet® 1100 Series delivers an affordable and upgradable 802.11b wireless LAN (WLAN) solution, setting the enterprise standard for high performance, secure, manageable, and reliable WLANs. 
(HARDWARE PRODUCT)

New Enterprise Desktop E-Zine Volume 2: User Virtualization - The Final Layer by Dell, Inc. and Intel®

November 2009 - (Free Research)
One barrier to the mass adoption of desktop virtualization is that users are often reluctant to surrender their highly personalized profiles. This issue of New Enterprise Desktop eZine takes a look at how user virtualization is breaking through this barrier-without taking away users' individuality. 
(EZINE) READ ABSTRACT |

Best Practices in Performance Management: Monitor, Measure and Manage the End User Experience by Knoa Software

September 2008 - (Free Research)
This report is the result of a study taken by 87% of IT executives on the best way to manage the service of business critical applications to measure performance at the end-user level. Read this to learn the best practices in performance management. 
(WHITE PAPER) READ ABSTRACT |

Why Most Organizations Miss User Response Monitoring - and What to Do about It by Nimsoft, Inc.

August 2008 - (Free Research)
This guide explains the challenges of user response monitoring and how to overcome these challenges. It also teaches you how to get a real handle on infrastructure performance and shows you how it will impact user experience. 
(WHITE PAPER) READ ABSTRACT |

Session Initiated Protocol (SIP): A Five-Function Control Protocol by F5 Networks

August 2007 - (Free Research)
The intent of this paper is to offer the reader a basic understanding of the Session Initiated Protocol. SIP is the conduit that will bring together the enterprise and telecommunications to provide IP-based communications. 
(WHITE PAPER) READ ABSTRACT |

End-User Service Assurance: The New IT Mandate by ASG Software Solutions

May 2010 - (Free Research)
This report examines the challenges of and strategies for reconciling network management and operations with broader service management initiatives. Access the resource now to learn more. 
(WHITE PAPER) READ ABSTRACT |

Web User Experience: Common Indicators for Business and IT Collaboration by Dell Software

December 2010 - (Free Research)
This paper discusses how to bridge the gap in user experience management (UEM) between business stakeholders and IT by helping each group better understand both perspectives on the user experience. It describes the most common UEM indicators and what they mean to both the business and IT.  
(WHITE PAPER) READ ABSTRACT |

ExtraView 5-Free Program - Issue Tracking, Workflow, and Process Platform by Extraview Corporation

March 2008 - (Free Research)
Register now and start using ExtraView for free. This is not a trial version; this is the same issue tracking system used by many Fortune 1000 companies. There are no hidden "gotcha's". Use your fully functional ExtraView site for up to... 
(WHITE PAPER) READ ABSTRACT |

EdgePlatform for Application Acceleration and Delivery by Akamai Technologies

The Akamai EdgePlatform is a purpose built Application Delivery Network that accelerates delivery of applications and content over the Internet, which can lead to increased usage, adoption and improved productivity. 
(SOFTWARE PRODUCT)

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