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Computer Weekly – 18 December 2012: London 2012 hands the baton to the Rio Olympics IT team by ComputerWeekly.com December 18, 2012 - (Free Research) In this week's Computer Weekly, we talk to the Rio 2016 Olympics CIO as he takes the baton from the London 2012 IT team. We find out how the BBC has used business intelligence to improve decision-making about TV programmes. And we report from the first Amazon Web Services user conference on the challenges for the cloud leader. Read the issue now.  (EZINE) READ ABSTRACT |

IT Best Practices: To Support or Not Support Consumer-Owned Smartphones by Zenprise March 31, 2009 - (Free Research) Discover why mobile service is vital to your overall messaging infrastructure and mobile management strategy as you uncover how to better support consumer-owned smartphones in your organisation.  (WHITE PAPER) READ ABSTRACT |

Red Hat Enterprise Virtualization Competitive Features, Performance and Price by Red Hat and HP February 16, 2012 - (Free Research) Access this webcast to learn about the new features of Red Hat Enterprise Virtualization 3.0. This webcast provides a hypervisor comparison and outlines the benefits of choosing an open-source, enterprise-ready option.  (WEBCAST) READ ABSTRACT |

CloudBurst Technical Demonstration by IBM September 08, 2009 - (Free Research) The IBM CloudBurst Family is a line of pre-integrated service delivery platforms including hardware, storage, networking, virtualization, and service management software, which will enable you to create a private cloud environment.  (PRESENTATION TRANSCRIPT) READ ABSTRACT |

Get Personal: Capitalize on Your Subscriber Data with a Unified User Profile by Hewlett-Packard Company November 2008 - (Free Research) This IDC white paper discusses the role of user profile management in the telecom industry. Service providers' (SPs) efforts to manage, capitalize on, and provision user information across multiple databases are critical to fuel applications-led services.  (WHITE PAPER) READ ABSTRACT |

The Performance Manager: Turning Information into Higher Business Performance by IBM Cognos January 2007 - (Free Research) The Performance Manager, Proven Strategies for Turning Information into Higher Business Performance, strengthens the partnership between decision-makers and the people who provide the information that drives better decisions.  (BOOK) READ ABSTRACT |

451 Group Report on Federation Gateway Market & Cloud Access 360 by Intel March 2011 - (Free Research) In this Market Insight Report, 451 Group Steve Coplan provides a comprehensive independent review of the Intel Expressway Cloud Access 360 federation gateway. Steve covers how Intel’s acquisition of Nordic Edge plays into Intel’s latest moves in the security sector.  (ANALYST REPORT) READ ABSTRACT |

E-Guide: Evaluating IaaS security risks by CA Technologies. June 2011 - (Free Research) This expert tip examines the risks organizations need to be aware of when evaluating IaaS solutions, and highlights the key architectural and process components of access management services that need to be considered in the cloud.  (EGUIDE) READ ABSTRACT |

Enhancing customer experience: first, do no harm by Avaya June 2011 - (Free Research) By reading this short white paper you will gain the knowledge you need to implement a successful customer service system. You will learn best practices for enhancing your customers experience and why cross pollinating your organization can be very helpful.  (WHITE PAPER) READ ABSTRACT |

AppSense and Windows 7 migrations with user virtualization by AppSense May 2013 - (Free Research) This informative white paper takes an in-depth look at user virtualization, which manages user-specific information independent of the desktop to minimize the complexity of any desktop operating system migration.  (WHITE PAPER) READ ABSTRACT |

PODCAST: Defend IT, Delight Users and Launch BSM with Network and User Service Alignment by ASG Software Solutions March 2010 - (Free Research) Find out how implementing user service alignment in your organization allows IT to become a revenue driver, lowers resource costs, maximizes infrastructure utilization, and achieves true BSM.  (PODCAST) READ ABSTRACT |

Why Most Organizations Miss User Response Monitoring - and What to Do about It by Nimsoft, Inc. August 2008 - (Free Research) This guide explains the challenges of user response monitoring and how to overcome these challenges. It also teaches you how to get a real handle on infrastructure performance and shows you how it will impact user experience.  (WHITE PAPER) READ ABSTRACT |

Web User Experience: Common Indicators for Business and IT Collaboration by Quest Software, now a part of Dell December 2010 - (Free Research) This paper discusses how to bridge the gap in user experience management (UEM) between business stakeholders and IT by helping each group better understand both perspectives on the user experience. It describes the most common UEM indicators and what they mean to both the business and IT.   (WHITE PAPER) READ ABSTRACT |

ExtraView 5-Free Program - Issue Tracking, Workflow, and Process Platform by Extraview Corporation March 2008 - (Free Research) Register now and start using ExtraView for free. This is not a trial version; this is the same issue tracking system used by many Fortune 1000 companies. There are no hidden "gotcha's". Use your fully functional ExtraView site for up to...  (WHITE PAPER) READ ABSTRACT |

Epicor's IT Service Management - Expert IT Help Desk Software by Epicor Software Corporation   (SOFTWARE PRODUCT)

A Closer Look at Windows Vista by National Instruments February 2008 - (Free Research) One of the stated goals of the Microsoft Windows Vista release is to greatly improve the overall security of the Windows operating system and curb the impact of malware. To this end, Microsoft redesigned both the least user and administrative...  (WHITE PAPER) READ ABSTRACT |

The Total Economic Impact of CA Identity Manager by CA Technologies. February 2010 - (Free Research) In January 2010, CA commissioned Forrester Consulting to examine the total economic impact and potential return on investment (ROI) enterprises may realize by deploying CA Identity Manager (CA IM). Read this paper to learn what they found.  (WHITE PAPER) READ ABSTRACT |

Self-Management of Passwords (SMOP) Version 1.1 by turbo-IT Corporation May 2011 - (Free Research) Active Directory users often have their accounts locked out or forget their passwords.  This download empowers users to perform self service password resets and unlock their accounts eliminating helpdesk calls resulting in increased productivity and reduced costs.  (DEMO) READ ABSTRACT |

Deploying F5 Networks BIG-IP Local Traffic Manager with WebAccelerator for Microsoft Office SharePoint Server 2007 by F5 Networks November 2007 - (Free Research) One approach to improving overall system performance is the use of a class of Traffic Management Device commonly referred to as a WAN Accelerator. This paper details the results of using one such solution.  (WHITE PAPER) READ ABSTRACT |

Improving Identity and Access Management in an SAP Environment by Quest Software, now a part of Dell May 2010 - (Free Research) In this new Quest white paper, see why splitting identity management work is not only frustrating, pointless and inefficient, but it’s also completely unnecessary. Learn how to easily manage your Active Directory and SAP environments, how to eliminate redundant work, and how automation makes security stronger and auditing simple.  (WHITE PAPER) READ ABSTRACT |

Consider the User Experience and Operational Efficiency by Cisco Systems, Inc. November 2010 - (Free Research) Cisco Services presents a series of four white papers to provide a framework for discovering compelling business cases and identifying the necessary services needed to deliver the desired experience. The second white paper in the series covers critical knowledge areas in the successful planning and design of a medianet or media-optimized network.  (WHITE PAPER)

Citrix XenClient: Extending the benefits of desktop virtualization to mobile laptop users by Citrix June 2010 - (Free Research) Citrix® XenClient™, an innovative, client-side alternative for delivering virtual desktops, allows IT to extend the benefits of desktop virtualization to laptop users whether or not online. Continue reading to learn more about XenClient and the benefits it brings for mobile users.  (WHITE PAPER) READ ABSTRACT |

The Importance Of Real-Time Executive Dashboards by ASG Software Solutions March 2011 - (Free Research) In conducting in-depth surveys with 154 IT decision-makers in North America and the UK, Forrester found that enterprises achieved better IT efficiency and better support for corporate goals by providing integrated, real-time, and accurate information through the implementation of customizable, real-time dashboards.  (WHITE PAPER) READ ABSTRACT |

SAP Netweaver: Streamlining the Transition to Services-Based IT Security by SAP America, Inc. June 2008 - (Free Research) This paper describes how the SAP NetWeaver® platform and its components help IT organizations align with their enterprise business requirements in the area of security.  (WHITE PAPER) READ ABSTRACT |

Solution Summary  - Secure Cloud by Radiant Logic, Inc. February 2011 - (Free Research) This paper describes how virtualization solves the issue of directory integration with an approach that is cost effective, non-intrusive, and easy to deploy. By externalizing identities into an interoperable service that can be accessed by a variety of applications, enterprises can deliver services to internal and external users at faster speeds.  (WHITE PAPER) READ ABSTRACT |

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