Cisco ASA 5500 Series by Cisco Systems, Inc.. The Cisco® ASA 5500 Series Business Edition is an enterprise-strength comprehensive security solution that combines market-leading firewall and optional content security capabilities, more... >> Discover more offerings from Cisco Systems, Inc..

Accessing BlackBerry Data Services Using Wi-Fi Networks by BlackBerry June 2008 - (Free Research) Find out how you can complete multiple tasks at once to increase productivity by accessing both wireless and Wi-Fi networks together using the BlackBerry 8820 Smartphone.  (WHITE PAPER) READ ABSTRACT |

Online Backup Guide for the Amazon Cloud: How to Setup your Online Backup Service using Vembu StoreGrid ‘Backup Virtual Appliance’ on the Amazon Cloud by Vembu Technologies September 2009 - (Free Research) This guide provides you with the steps required to setup an online backup appliance on the Amazon Cloud using StoreGrid Cloud AMI.  (ESSENTIAL GUIDE) READ ABSTRACT |

Application Transformation to Cloud Assessment – At-a-Glance Brochure by Hewlett-Packard Limited August 2012 - (Free Research) It's true, cloud computing will probably be the next stage in the evolution of the internet. However, before you run out and purchase a cloud platform, you should evaluate your current service portfolio. Use this brief resource as a guide to determining what kind of cloud would best blend into your current IT environment.  (WHITE PAPER) READ ABSTRACT |

Optiview Network Analyzer -- Free Hardware Trial by Fluke Networks February 2009 - (Free Research) IT departments have constant challenges - staff shortages, tight budgets, but still high expectations for service and support. OptiView analyzer gives you a clear view of your entire enterprise - see into devices, applications, and every connection.  (PRODUCT DEMO)

3 Step Path To Storage Cloud Services Using IBM System Storage by IBM December 2011 - (Free Research) This white paper explores the path to a smooth transition to private cloud services. Read on to learn the most effective approach to implementing a private cloud solution.  (WHITE PAPER) READ ABSTRACT |

The 12 Essential Tasks of Active Directory Domain Services: Using the right tools and processes helps reduce administrative overhead and ensures directory service is always available by Dell Software Group (E-mail this company) March 2013 - (Free Research) Uncover the twelve essential tasks of Active Directory Domain Service and learn how employing a third-party product – such as Quest ActiveRoles Server – can help you simplify the administration of large directories and increase security in such a complex environment.  (WHITE PAPER) READ ABSTRACT |

Accelerating business service delivery through platform automation by Hewlett-Packard Company February 2013 - (Free Research) If you're looking to improve your delivery of business services or your business-critical applications, you know that automation can help you achieve this goal. This informative white paper details how you can automate all necessary technologies to improve business services using a Database and Middleware Automation (DMA) software.  (WHITE PAPER) READ ABSTRACT |

Implementing BPM to Drive Profitable Sales in TeliaSonera Finland by IBM December 2010 - (Free Research) Read this case study to learn how TeliaSonera Business Services used Lombardi Blueprint™ collaborative process modeling and prioritization tool and Teamworks BPM suite to design and automate the sales business processes so that they are controlled and easily managed. Read on to learn the benefits they experienced from turning to Lombardi.  (CASE STUDY) READ ABSTRACT |

How Verification Services Fortify Your Software Escrow Solution by Iron Mountain December 2011 - (Free Research) This paper examines the types of verification services used in the escrow industry. It discusses why verification has become a best practice for both the users of software and the developers creating the applications, as well as a solid recommendation by the lawyers who advise them.  (WHITE PAPER) READ ABSTRACT |

Customer Service as a Competitive Advantage: IBM Enterprise Content Management Solutions in Insurance by IBM March 2008 - (Free Research) This paper explains how to excel at customer service using the best tools for the task.  (WHITE PAPER)

Enhance the Value of Your Investment in CA Tape Management Options by CA Technologies. June 2008 - (Free Research) CA Services uses a well-defined project methodology and best practices to help you achieve a smooth installation that delivers business value quickly. Read this paper for more information.  (PRODUCT OVERVIEW) READ ABSTRACT |

Build Your Cloud, Build Your Profit by Citrix Systems, Inc. (E-mail this company) July 2012 - (Free Research) Download the whitepaper, Build Your Cloud, Build Your Profit, to learn how service providers can deliver profitable, differentiated cloud services using a proven cloud platform.  (WHITE PAPER) READ ABSTRACT |

Using Case Management to Empower Employees and transform Customer Service by Kofax, Inc. February 2013 - (Free Research) Businesses struggling to improve their customer service are failing to recognise the role and consider the needs of their own employees. This paper shows how successful customer service organisations have transformed customer service by empowering their employees with dynamic case management applications.  (WHITE PAPER) READ ABSTRACT |

Get the Coverity Scan 2010 Open Source Integrity Report featuring the Android Integrity Report by Coverity January 2011 - (Free Research) The results from the 2010 edition of the Coverity Scan Open Source Integrity Report detail the findings of analyzing more than 61 million lines of open source code from 291 popular and widely-used open source projects such as Android, Linux, Apache, Samba and PHP, among others. Read on to learn more about these results.  (WHITE PAPER) READ ABSTRACT |

Podcast - What Technology Buyers Want You To Know About Online Content by KnowledgeStorm, Inc (E-mail this company) February 2006 - (Free Research) This podcast summarizes, Define What's Valued Online, a new study which confirms what many technology marketers have instinctively suspected all along: Buyers of technology products consider Internet research essential to their ability to do their jobs. Listen to this podcast to learn about basic changes you can make to improve your online content.  (PODCAST) READ ABSTRACT |

What Technology Buyers Want You to Know About Online Content by KnowledgeStorm, Inc (E-mail this company) December 2005 - (Free Research) A new study, Define What's Valued Online, confirms what many technology marketers have instinctively suspected all along: Buyers of technology products consider Internet research essential to their ability to do their jobs. Learn about basic changes you can make to improve your online content.  (WHITE PAPER) READ ABSTRACT |

Best Buy Reference Video by CA Technologies August 2012 - (Free Research) In this video, learn why Best Buy's Director of IT Integration & SOA says to "virtualize everything. Don't just pick a small subset." Discover what service virtualization has done for the world's largest consumer electronics retailer, and how you can take those lessons back to your organization.  (VIDEO) READ ABSTRACT |

The Importance Of Real-Time Executive Dashboards by ASG Software Solutions March 2011 - (Free Research) In conducting in-depth surveys with 154 IT decision-makers in North America and the UK, Forrester found that enterprises achieved better IT efficiency and better support for corporate goals by providing integrated, real-time, and accurate information through the implementation of customizable, real-time dashboards.  (WHITE PAPER) READ ABSTRACT |

Billing System Perspective: Convergence in Telecommunication by Comarch Telecommunications June 2008 - (Free Research) To achieve all modern telecommunication requirements it was necessary to change service delivery architectures as well as billing systems architectures. This paper examines the a billing solution that delivers on all of today's service providers needs.  (WHITE PAPER) READ ABSTRACT |

Dissecting the XWM Trojan Kit: A Peek at China's Growing Underground Online Gaming Economy by Trend Micro, Inc. October 2010 - (Free Research) This research paper introduces a popular online gaming Trojan kit known as the "Xiang Wei Ma (XWM) Kit," which roughly translates to "Rattle Trojan," that targets popular online games in China.  (WHITE PAPER) READ ABSTRACT |

Managed Services or Break fix? One Size Doesn’t Fit All by GFI Software December 2010 - (Free Research) This paper examines the benefits of Managed Services using the GFI Building Blocks program.  (WHITE PAPER) READ ABSTRACT |

Epicor's IT Service Management - Expert IT Help Desk Software by Epicor Software Corporation   (SOFTWARE PRODUCT)

Implementing ITIL Using the PMBOK Guide in Four Repeatable Steps by Global Knowledge January 2006 - (Free Research) This white paper provides an overview of the PMBOK® and the key process areas and functions within the IT Infrastructure Library.  (WHITE PAPER) READ ABSTRACT |

Investing in IP Phones: How to Control Costs, Now and Later by Cisco Systems, Inc. January 2011 - (Free Research) Businesses that use voice over IP (VoIP) service and IP phones gain many advantages. No wonder desktop IP phones are used by more than a third of small and medium-sized businesses surveyed in Europe and North America. Continue reading to learn more and discover how to make the best investment through seven key questions.  (WHITE PAPER) READ ABSTRACT |

Airports Use Network Virtualization to Consolidate and Scale Operations by Cisco Systems, Inc. January 2009 - (Free Research) The Cisco Catalyst 6500 Series Switch with Supervisor Engine 720-3BXL enabled Unique at Zurich Airport to successfully implement network virtualization using MPLS VPN technology.  (CASE STUDY) READ ABSTRACT |

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