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Advanced Meter Infrastructure: Composite Technologies to Meet New Demands in Sales and Customer Service by SAP America, Inc..
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WebFOCUS Operational Enterprise Business Intelligence by Information Builders Inc..
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Accessing BlackBerry Data Services Using Wi-Fi Networks by BlackBerry

June 2008 - (Free Research)
Find out how you can complete multiple tasks at once to increase productivity by accessing both wireless and Wi-Fi networks together using the BlackBerry 8820 Smartphone. 
(WHITE PAPER) READ ABSTRACT |

Online Backup Guide for the Amazon Cloud: How to Setup your Online Backup Service using Vembu StoreGrid ‘Backup Virtual Appliance’ on the Amazon Cloud by Vembu Technologies

September 2009 - (Free Research)
This guide provides you with the steps required to setup an online backup appliance on the Amazon Cloud using StoreGrid Cloud AMI. 
(ESSENTIAL GUIDE) READ ABSTRACT |

Predictive Insights: Denial of Service Use Case by IBM

November 2013 - (Free Research)
Modern enterprises can't afford application downtime, so taking a reactive approach to performance issues isn't effective. You need a proactive approach to problem management -- and with the right tools, that's possible. 
(VIDEO) READ ABSTRACT |

Optiview Network Analyzer -- Free Hardware Trial by Fluke Networks

February 2009 - (Free Research)
IT departments have constant challenges - staff shortages, tight budgets, but still high expectations for service and support. OptiView analyzer gives you a clear view of your entire enterprise - see into devices, applications, and every connection. 
(PRODUCT DEMO)

Enterprise Integration with Public Cloud Services using OAuth by Forum Systems

April 2014 - (Free Research)
This white paper features a deployment strategy for an authentication and authorization solution that requires no third-party access to user credentials – so that your information stays within the company. 
(WHITE PAPER) READ ABSTRACT |

Holt Children’s Services uses Seagate NAS HDDs to bring efficiency to its Social Welfare Agencies by Seagate Technology

October 2013 - (Free Research)
This brief case study addresses how one charitable organization deployed an efficient NAS system to serve more than 3 million children worldwide. Read on to see how this organization's day-to-day transactions became faster and more efficient while other processes increased efficiency and effectiveness. 
(CASE STUDY) READ ABSTRACT |

3 Step Path To Storage Cloud Services Using IBM System Storage by IBM

December 2011 - (Free Research)
This white paper explores the path to a smooth transition to private cloud services. Read on to learn the most effective approach to implementing a private cloud solution. 
(WHITE PAPER) READ ABSTRACT |

How Verification Services Fortify Your Software Escrow Solution by Iron Mountain

December 2011 - (Free Research)
This paper examines the types of verification services used in the escrow industry. It discusses why verification has become a best practice for both the users of software and the developers creating the applications, as well as a solid recommendation by the lawyers who advise them. 
(WHITE PAPER) READ ABSTRACT |

Customer Service as a Competitive Advantage: IBM Enterprise Content Management Solutions in Insurance by IBM

March 2008 - (Free Research)
This paper explains how to excel at customer service using the best tools for the task. 
(WHITE PAPER)

Implementing BPM to Drive Profitable Sales in TeliaSonera Finland by IBM

December 2010 - (Free Research)
Read this case study to learn how TeliaSonera Business Services used Lombardi Blueprint™ collaborative process modeling and prioritization tool and Teamworks BPM suite to design and automate the sales business processes so that they are controlled and easily managed. Read on to learn the benefits they experienced from turning to Lombardi. 
(CASE STUDY) READ ABSTRACT |

Enhance the Value of Your Investment in CA Tape Management Options by CA Technologies.

June 2008 - (Free Research)
CA Services uses a well-defined project methodology and best practices to help you achieve a smooth installation that delivers business value quickly. Read this paper for more information. 
(PRODUCT OVERVIEW) READ ABSTRACT |

Build Your Cloud, Build Your Profit by Citrix Systems, Inc. (E-mail this company)

July 2012 - (Free Research)
Download the whitepaper, Build Your Cloud, Build Your Profit, to learn how service providers can deliver profitable, differentiated cloud services using a proven cloud platform. 
(WHITE PAPER) READ ABSTRACT |

Get the Coverity Scan 2010 Open Source Integrity Report featuring the Android Integrity Report by Coverity

January 2011 - (Free Research)
The results from the 2010 edition of the Coverity Scan Open Source Integrity Report detail the findings of analyzing more than 61 million lines of open source code from 291 popular and widely-used open source projects such as Android, Linux, Apache, Samba and PHP, among others. Read on to learn more about these results. 
(WHITE PAPER) READ ABSTRACT |

Podcast - What Technology Buyers Want You To Know About Online Content by KnowledgeStorm, Inc (E-mail this company)

February 2006 - (Free Research)
This podcast summarizes, Define What's Valued Online, a new study which confirms what many technology marketers have instinctively suspected all along: Buyers of technology products consider Internet research essential to their ability to do their jobs. Listen to this podcast to learn about basic changes you can make to improve your online content. 
(PODCAST) READ ABSTRACT |

What Technology Buyers Want You to Know About Online Content by KnowledgeStorm, Inc (E-mail this company)

December 2005 - (Free Research)
A new study, Define What's Valued Online, confirms what many technology marketers have instinctively suspected all along: Buyers of technology products consider Internet research essential to their ability to do their jobs. Learn about basic changes you can make to improve your online content. 
(WHITE PAPER) READ ABSTRACT |

Billing System Perspective: Convergence in Telecommunication by Comarch Telecommunications

June 2008 - (Free Research)
To achieve all modern telecommunication requirements it was necessary to change service delivery architectures as well as billing systems architectures. This paper examines the a billing solution that delivers on all of today's service providers needs. 
(WHITE PAPER) READ ABSTRACT |

The Importance Of Real-Time Executive Dashboards by ASG Software Solutions

March 2011 - (Free Research)
In conducting in-depth surveys with 154 IT decision-makers in North America and the UK, Forrester found that enterprises achieved better IT efficiency and better support for corporate goals by providing integrated, real-time, and accurate information through the implementation of customizable, real-time dashboards. 
(WHITE PAPER) READ ABSTRACT |

‘A Little Extra Service’ Raises Customer Satisfaction and Lowers Costs by Oracle Corporation

April 2013 - (Free Research)
3 best practices for providing 'a little extra service' using chat and email management that will save your company money and drives high customer satisfaction at the same time. 
(WHITE PAPER) READ ABSTRACT |

Dissecting the XWM Trojan Kit: A Peek at China's Growing Underground Online Gaming Economy by Trend Micro, Inc.

October 2010 - (Free Research)
This research paper introduces a popular online gaming Trojan kit known as the "Xiang Wei Ma (XWM) Kit," which roughly translates to "Rattle Trojan," that targets popular online games in China. 
(WHITE PAPER) READ ABSTRACT |

Managed Services or Break fix? One Size Doesn’t Fit All by GFI Software

December 2010 - (Free Research)
This paper examines the benefits of Managed Services using the GFI Building Blocks program. 
(WHITE PAPER) READ ABSTRACT |

Airports Use Network Virtualization to Consolidate and Scale Operations by Cisco Systems, Inc.

January 2009 - (Free Research)
The Cisco Catalyst 6500 Series Switch with Supervisor Engine 720-3BXL enabled Unique at Zurich Airport to successfully implement network virtualization using MPLS VPN technology. 
(CASE STUDY) READ ABSTRACT |

Epicor's IT Service Management - Expert IT Help Desk Software by Epicor Software Corporation

 
(SOFTWARE PRODUCT)

Best Practices in Using Reputation-based Anti-Spam Services for Email Security by IronPort Systems

February 2009 - (Free Research)
This white paper discusses the origins of IP reputation services; test results on Cisco IronPort's own reputation service, SenderBase; best practices in using reputation services; and the ROI of reputation services. 
(WHITE PAPER) READ ABSTRACT |

Implementing ITIL Using the PMBOK Guide in Four Repeatable Steps by Global Knowledge

January 2006 - (Free Research)
This white paper provides an overview of the PMBOK® and the key process areas and functions within the IT Infrastructure Library. 
(WHITE PAPER) READ ABSTRACT |

RTSP: One of the Foundations of Convergence by F5 Networks

September 2007 - (Free Research)
Real-Time Streaming Protocol (RTSP) is a foundation for the current convergence of communications. When implementing RTSP, the multiple port and protocol nature of RTSP makes streaming audio/video difficult to manage. This white paper explains it. 
(WHITE PAPER) READ ABSTRACT |

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