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Improving Customer Support and Help Desk Efficiencies with On-Demand Remote Support by NTR Global October 29, 2009 - (Free Research) This white paper will help anyone responsible for improving customer experiences with affordable technology solutions to understand why self-service support falls short in terms of immediate customer response expectations, how on-demand remote support delivers immediate ROI benefits, and what to look for in a new remote support solution.  (PRESENTATION) READ ABSTRACT |

Overcoming Barriers to SaaS Message Archiving Adoption by Smarsh December 10, 2009 - (Free Research) Watch this webcast to learn how to use Software as a Service tools to meet your archiving objectives. Discover the benefits of this archiving strategy, including low total cost of ownership and rapid deployment. Learn about the barriers to adoption of this method and how to reach your archiving objectives more quickly than on-premise archiving mod  (WEBCAST) READ ABSTRACT |

Dell completes virtualization deployment for heavy-equipment dealer Kelly Tractor in 20 days by Dell and VMware July 01, 2008 - (Free Research) An aging, proprietary enterprise resource planning (ERP) system at Kelly Tractor limited the company's ability to integrate information from separate departments and build new, innovative sales and services tools. Read how the company benefited from Dell and VMware virtualization.  (CASE STUDY) READ ABSTRACT |

Leveraging a Maturity Model to Achieve “Proactive Compliance” by Symantec Corporation August 03, 2009 - (Free Research) Read this paper to learn about a new approach to compliance that seeks to move beyond the short-term goal of passing an audit and to incorporate compliance into an organization's operations in a more proactive sense utilizing the Capability Maturity Model.  (WHITE PAPER) READ ABSTRACT |

Data privacy best practices: time to take action! by IBM September 01, 2008 - (Free Research) This white paper explains the steps you need to consider when developing your privacy strategy and implementing your first data privacy project. Find out how you can help your organization implement best practices in privacy protection and make your privacy project successful from start to finish.  (WHITE PAPER) READ ABSTRACT |

What's New in SOA Suite 11g? by Oracle Corporation June 01, 2009 - (Free Research) In this new release of SOA Suite, Oracle continues to emphasize the development, management and monitoring of service-oriented architectures, while delivering the extreme performance & scalability required for mission-critical environments.  (WHITE PAPER) READ ABSTRACT |

How to ensure data privacy compliance in the application testing environment by Compuware Corporation October 20, 2009 - (Free Research) This paper discusses a five-step best practices approach to implementing a cost-effective and timely data privacy solution. It also details a brief case study illustrating how Compuware’s combination of tools, technology, best practices and customized services can save time and money.  (WHITE PAPER) READ ABSTRACT |

Massachusetts Privacy Law: The Language, the Impact, and Recommendations for Proving Compliance by Tripwire, Inc. October 05, 2009 - (Free Research) Register for this webcast, and then tune in to learn how to get started preparing for this Massachusetts law that may well be indicative of a legislative trend in other states.  (WEBCAST) READ ABSTRACT |

Best Practices for Securing Web 2.0 by Patriot Technologies, Inc. June 01, 2009 - (Free Research) This white paper was designed with the aim of revealing, understanding, analyzing, and presenting the predominant issues relating to the adoption of Web 2.0 technologies in the corporate environment.  (WHITE PAPER) READ ABSTRACT |

Enterprise Data Services in SOA using ODI Suite by Oracle Corporation February 01, 2009 - (Free Research) This whitepaper will demonstrate why Data Services are a foundation requirement for enterprise SOA deployments by describing how just how valuable, and complex, business data is for the businesses that rely on it.  (WHITE PAPER) READ ABSTRACT |

Compliance and Security for the Financial Services IT Manager by eEye Digital Security November 03, 2009 - (Free Research) This informative financial services solution brief focuses on the current issues and requirements surrounding compliance and security with a particular focus on vulnerability management. It provides the Financial Services IT manager with a realistic and informative perspective on their current security challenges.  (PRODUCT OVERVIEW) READ ABSTRACT |

State of the Business Process Management Market 2008 by Oracle Corporation August 01, 2008 - (Free Research) Over the last few years, BPM has seen rapid growth because it succeeds where earlier approaches have failed -— uniting business strategists and technologists together with a shared set of tools to accomplish common goals. The future promises even more explosive growth as BPM products continue to mature. Read on to learn more.  (WHITE PAPER) READ ABSTRACT |

Strengthening Enterprise Security through Notebook Encryption by Intel Corporation December 01, 2008 - (Free Research) Implementing notebook computer encryption is significantly less costly than the potential expense of one data breach. Read this paper to learn why Intel recommends adopting notebook encryption and how to implement it in a cost-effective manner.  (WHITE PAPER)

Data Center End to End Monitoring with System Center Solutions by Microsoft Corporation India Pvt Ltd December 15, 2008 - (Free Research) This end-to-end monitoring solution helps data center managers see across the data center and identify any potential problems that could affect business processes and IT service.  (DATA SHEET) READ ABSTRACT |

Service Level Monitoring: Real-Time Visibility and Reporting for Mission-Critical IT by Dorado Software November 10, 2008 - (Free Research) Dorado Software recently introduced Redcell OpsCenter 6.1 platform and Redcell Advanced Monitors to help you visualize, clarify and monitor IT resources and the network fabrics that bind them. This paper explores these new capabilities and how they uniquely position Dorado Software customers for the benefits of an SLA‐oriented management approach.  (WHITE PAPER) READ ABSTRACT |

eGuide: Information Security - Buyer's Guide to Messaging Security by Proofpoint, Inc. November 20, 2009 - (Free Research) Protecting messaging services is an important part of any business messaging strategy. Vulnerabilities abound when you allow messaging traffic for delivery over the Internet. The scope of this guide will focus on email security although many of these concepts will also apply to other types of messaging.  (EGUIDE) READ ABSTRACT |

Integrated Infrastructure and Performance Management for Virtualized Environments by CA April 01, 2009 - (Free Research) Enterprises, government agencies and service providers are increasingly employing virtualized environments to decrease costs, consolidate data center space and reduce environmental impacts. This paper describes a comprehensive set of CA tools for managing virtual environments.  (WHITE PAPER) READ ABSTRACT |

Comprehensive Data Protection for Microsoft Exchange Quick Recovery and Advanced Data Protection with Dell Equallogic Auto-Snapshot Manager by Dell, Inc. September 23, 2009 - (Free Research) Auto-Snapshot Manager extends the intelligence of Dell EqualLogic SAN and enables Administrators to create and manage Smart Copy snapshots, clones, or replicas for point-in-time copies of Exchange Storage Groups that can be instantly restored.  (WHITE PAPER) READ ABSTRACT |

Case Study: Aligning Network Security with Business Goals by CDW Corporation March 06, 2009 - (Free Research) Read this case study to learn how IT can make a difference in a firm's effectiveness and productivity by aligning security with business strategy.  (CASE STUDY) READ ABSTRACT |

The Two Faces of Risk by SAP AG June 02, 2009 - (Free Research) Traditional approaches to risk management emphasize mitigation, focusing on the readily apparent risks facing a company in the areas of security, privacy, credit, regulatory, technology, fraud and more. These threats are, of course, important and must be addressed.  (WHITE PAPER) READ ABSTRACT |

SharePoint Site Migration Manager - Free Trial! by Metalogix November 10, 2009 - (Free Research) Organizations need to migrate SharePoint sites, structures, lists, and library content from SharePoint 2003 to SharePoint 2007 and 2010 without losing data. They also need to move eRoom, Stellent, Interwoven,Vignette, and HTML content into SharePoint.  (TRIAL SOFTWARE) READ ABSTRACT |

How to Address the Federal Government’s Records Management Challenges by IBM March 14, 2009 - (Free Research) This report documents the systemic failure of the U.S. federal government to understand the nature of electronic record keeping. There is a way forward, but first we must change attitudes and perceptions. Read on to learn more about overcoming records management challenges.  (ANALYST REPORT) READ ABSTRACT |

Optimizing Data Centers with System Center Solutions by Microsoft Corporation India Pvt Ltd December 15, 2008 - (Free Research) IT organizations must ensure that their data center management solutions are versatile. The solutions must address today's challenges such as provisioning, availability, compliance, and protection — and at the same time let data center managers focus on tomorrow's opportunities.  (DATA SHEET) READ ABSTRACT |

Deploying Windows Server 2008 With System Center by Microsoft Corporation India Pvt Ltd March 06, 2008 - (Free Research) System Center Configuration Manager and Microsoft Deployment now provide an integrated toolset. This article will describe how you can use Configuration Manager along with Microsoft Deployment to start rolling out Windows Server 2008.  (WHITE PAPER) READ ABSTRACT |

Agile Development: A Manager's Roadmap for Success by VersionOne Inc. September 2008 - (Free Research) This white paper presents the key characteristics of successful agile managers as they introduce and scale agile methods. Learn what agile managers can do to help their teams and organizations adopt agile development practices to deliver real...  (WHITE PAPER) READ ABSTRACT |

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