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Service Please: Five Tips for Easy, Affordable Tech Support by Cisco Systems, Inc.

January 21, 2011 - (Free Research)
A dark secret of investing in technology is the substantial cost of not doing the technical support well. You may increase productivity and profits simply by adopting a new strategy for network maintenance and troubleshooting. Read on to learn how three small businesses get technical support that brings them peace of mind at an affordable price. 
(WHITE PAPER) READ ABSTRACT |

Layered Tech expands to new markets and improves ROI with CA 3Tera AppLogic by CA Technologies.

March 22, 2011 - (Free Research)
This case study explains how Layered Tech’s implementation of CA 3Tera AppLogic helped it improve ROI and enabled Layered Tech to service a new market of premium customers without increasing costs. 
(CASE STUDY) READ ABSTRACT |

How to Address Your Top Tech Problems by AT&T Corp

August 04, 2010 - (Free Research)
For companies without full-time IT staff, affordable tech support is especially important. Subscription services like AT&T Tech Support 360SM can be a great solution for wireless network configuration, e-mail, office application and computer performance problems, mobile device setup, virus removal and other troublesome support issues. 
(WHITE PAPER)

KPMG 2012 Global Technology Innovation Survey by ComputerWeekly.com

June 27, 2012 - (Free Research)
<p>China and the US are the countries most likely to come up with disruptive technology breakthroughs over the next four years, but Europe is lagging, this report from KPMG reveals.</p> 
(IT BRIEFING) READ ABSTRACT |

ExaGrid Systems Named Champion in Disk Backup Vendor Landscape by Info-Tech Research Group by ExaGrid Systems, Inc.

February 07, 2012 - (Free Research)
As a Disk Backup Champion, ExaGrid received the highest rating from Info-Tech Research Group for its exceptional product architecture and overall vendor score highlighting the company’s ‘exemplary’ strategy and strong viability, reach and channel. Read on to learn more. 
(WHITE PAPER) READ ABSTRACT |

Channel Sales Management: New Applications for High-Tech Vendors by SAP AG

January 23, 2009 - (Free Research)
Channel management is a pressing issue for high-tech manufacturers that sell through partners. IDC believes that companies that leverage channels partners should begin to integrate channel management into broader corporate infrastructure applications that include the supply chain and potentially PLM applications. 
(WHITE PAPER) READ ABSTRACT |

Video: Big Ideas; Big Tech- Continuous Availability for VMware (Teaser) by EMC Corporation

May 22, 2013 - (Free Research)
This informative webcast examines an easy to manage availability solution designed for VMware environments that increases asset utilization to virtually eliminate downtime and reduce operating costs. 
(WEBCAST) READ ABSTRACT |

How to Get the Cisco Tech Support You Need, Online by Cisco Systems, Inc.

January 20, 2011 - (Free Research)
IT and telecom staff in small businesses (up to 250 employees) meet up at what Google Analytics reports is one of the most popular support sites of its size—the Cisco Small Business Support Community. Whenever you need technical support, or want to learn more about your technology, connect with the community and get support. Read on to learn more. 
(WHITE PAPER) READ ABSTRACT |

Getting Value from Industry Best Practices the High-Tech Supply Chain Challenge by SAP AG

September 18, 2008 - (Free Research)
Supply chain operations play a vital role in the success of any consumer or high-tech original equipment manufacturer (OEM). This SAP Executive Insight examines how the adoption of industry best practices can add value to your organization. 
(WHITE PAPER) READ ABSTRACT |

IBM developerWorks tech talk series for cloud computing - Live technical sessions with cloud experts by IBM

May 01, 2012 - (Free Research)
<p>Cloud computing is all the buzz in the IT world and as you begin planning your cloud adoption strategy, you must be sure that you leverage the right technologies to smooth the transition. Check out this webcast to review key insights on how to optimize your cloud computing projects.</p> 
(WEBCAST) READ ABSTRACT |

System Memory Power & Thermal Management in Platforms Built on Intel® Centrino® Duo Mobile Tech by Intel Corporation

July 2008 - (Free Research)
This paper discusses the need for memory throttling and addresses two memory throttling techniques, implemented in platforms built on Intel® Centrino® Duo mobile technology. 
(WHITE PAPER) READ ABSTRACT |

IDC: Tech Spotlight - ProtecTIER and OST by IBM

August 2012 - (Free Research)
This expert white paper examines the market drivers for purpose-built backup appliances (PBBAs) and explores the inherent benefits and challenges that PBBAs entail. Read now to see if PBBAs are conducive to your organization's storage and data protection strategy. 
(WHITE PAPER) READ ABSTRACT |

Mobility Tech Dossier: There's an app for that but is it secure? by Hewlett-Packard Company

April 2013 - (Free Research)
Mobile trends have strained the processes and governance put in place to ensure application security. Rad on to learn some best practices to mitigate risk and embrace mobility without trepidation. 
(WHITE PAPER) READ ABSTRACT |

Empowering QA and Equipment Testers by Fanfare

November 2006 - (Free Research)
To improve test coverage without adding more resources, QA groups need a new kind of automation tool. This white paper describes a breakthrough approach to high-tech equipment testing that empowers equipment testers to increase coverage and spend more time on creative testing. 
(WHITE PAPER) READ ABSTRACT |

Tech Guide: Building and Optimizing Private Clouds by Dell, Inc. and Intel®

July 2012 - (Free Research)
This Tech Guide from SearchNetworking.com explores the ins and outs of building and optimizing the private clouds.  In three articles, learn about application performance, top challenges you may encounter, and an overview of cloud computing architecture. 
(EGUIDE) READ ABSTRACT |

Proactive technical support: the overlooked essential in business resilience: Combine hardware and software technical support with business continuity and disaster recovery plans by IBM

October 2011 - (Free Research)
Read this white paper and discover how IBM tech support solutions fit into every good resiliency plan and what to look for in a good business resilience vendor. 
(WHITE PAPER) READ ABSTRACT |

Dedupe: From Niche Tech to Storage Ace by NetApp

June 2012 - (Free Research)
Everybody talks about dedupe today, but 10 years from now, everybody’s just going to expect it to be in storage devices. This expert E-Guide outlines the benefits of different dedupe methods and offers some insight on how these methods apply to specific environments. 
(EGUIDE) READ ABSTRACT |

Gartner Report: Top Consumer Tech Trends – including Mobile by Good Technology

March 2013 - (Free Research)
Check out this new report from Gartner on the latest trends in devices, app stores, and cloud services. Inside, you'll learn how the latest technology trends are driving change, what risks are associated with user mobile demands, impacts, recommendations, and why IT must shift from managing devices to managing apps. 
(WHITE PAPER) READ ABSTRACT |

Data Consolidation and Distribution with SharePlex for Oracle by Quest Software, now a part of Dell

February 2013 - (Free Research)
Discover the easiest way to improve data availability and end user satisfaction in this free tech brief. You'll see how database replication dramatically simplifies data consolidation and distribution. Read the tech brief today. 
(WHITE PAPER) READ ABSTRACT |

Protecting Unstructured Data on File Servers, NetApp, EMC and SharePoint (tech brief) by Quest Software, now a part of Dell

September 2012 - (Free Research)
This white paper explores a solution that can help you keep your unstructured data – such as emails, documents, and spreadsheets – protected and ensure compliance in a number of different business environments. Discover the serious risks of unprotected, unstructured data and see how you can mitigate these risks by reading on now. 
(WHITE PAPER) READ ABSTRACT |

10 Tech Skills Heading the Way of the Dinosaur - 2013 Edition by Global Knowledge

May 2013 - (Free Research)
There are many articles devoted to what is hot in the IT industry, so we won't rehash them here. Instead, we will focus on skills that are going away. If these skills are all you have, soon you may be in an unemployment line. If these skills are the most recent ones you have, NOW is the time to update your skill set and prepare for the future. 
(WHITE PAPER) READ ABSTRACT |

The Evolving Role of the Business Analyst by IBM

June 2008 - (Free Research)
With the advent of Service-Oriented Architecture (SOA), the business analyst now has to think about issues such as IT services and how to define business logic as rules for easier and faster change cycles. Thus, a new position called the business rules analyst has emerged. This article will examine the role of this new star in the business world. 
(TECHNICAL ARTICLE) READ ABSTRACT |

How to Virtualize with Confidence - The Easy Way to Ensure Uptime for Your Critical Applications and Dependent Infrastructure by Quest Software, now a part of Dell

July 2011 - (Free Research)
In this Quest tech brief, learn proven techniques to reduce risk, increase efficiency, and ensure the best possible performance in your virtual environment. You’ll see how to maintain availability and keep your end users happy. Read it today. 
(WHITE PAPER) READ ABSTRACT |

Tableau ODBC Connectivity to Salesforce Web Services SOA and Data Services by Progress DataDirect

December 2012 - (Free Research)
In today's tech landscape, standards-based data access is a critical component of BI, and you need a data connectivity strategy for access to real-time data sources like Salesforce.com and web services. Read on to learn how one data access technology can achieve real-time Salesforce integration to get live visibility and analytics of business data. 
(WHITE PAPER) READ ABSTRACT |

Cloud-Based Services Accelerate Public Sector Adoption of Video Collaboration by Polycom, Inc.

September 2012 - (Free Research)
The cloud is growing as a choice for government at all levels and globally. Why? Two big reasons: budget cuts and a need to streamline operations to provide more innovative, efficient services to a demanding, increasingly tech-savvy public. 
(WHITE PAPER) READ ABSTRACT |

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