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How to Choose the Right Programmable Logic Controller (PLC) for Your Industrial Automation Application by AutomationDirect

May 2008 - (Free Research)
This worksheet is intended to function as a checklist of the most important areas to consider when researching a Programmable Logic Controller (PLC). 
(WHITE PAPER) READ ABSTRACT |

A Guide to the Value of Reliable Data in Insurance by DataFlux Corporation

November 2009 - (Free Research)
Only when data is trusted can it be used in confidence in all insurance operational and analytical process activities. This paper examines the impact of unreliable data on insurance companies. It then defines the requirements needed to guarantee data reliability in insurance and offers a practical approach to creating and governing that data. 
(WHITE PAPER) READ ABSTRACT |

McAfee Buyer's Guide to Data Protection by McAfee, Inc.

July 2009 - (Free Research)
Data--Protect critical information anywhere it goes. Implementing data protection products and processes can be daunting. Make the right decisions by exploring what is available and what makes sense for your organization. Use this simple guide to evaluate different vendor offerings. 
(WHITE PAPER) READ ABSTRACT |

Executive Guide: Assess the Value of Deduplication for your Storage Consolidation by Data Domain

September 2008 - (Free Research)
This IDC Workbook discusses consolidation at the datacenter, server, and storage system levels, including the use of virtualisation. This paper also discusses how deduplication can help improve consolidation of resources and reduce storage footprint, as well as improve data protection and disaster recovery under heavy workload conditions. 
(WHITE PAPER) READ ABSTRACT |

Reinsurance Company Improves Data Quality, Enhances Profitability with DataFlux by DataFlux Corporation

January 2009 - (Free Research)
DataFlux dfPower Studio combines several tools to help standardize incoming data and assist companies in building business rules into their system. 
(CASE STUDY) READ ABSTRACT |

The Impact of Carrier Ethernet on Service Providers by Dorado Software

September 2009 - (Free Research)
Mobile internet access and the explosive demand for high bandwidth services on mobile devices have created a pivotal point for service providers. Those providers that can meet the new demands while increasing efficiency will be able to increase their market share, while those that are not will lose ground. Read on to learn how to keep up. 
(WHITE PAPER) READ ABSTRACT |

eGuide: Information Security - Buyer's Guide to Messaging Security by Proofpoint, Inc.

November 2009 - (Free Research)
Protecting messaging services is an important part of any business messaging strategy. Vulnerabilities abound when you allow messaging traffic for delivery over the Internet. The scope of this guide will focus on email security although many of these concepts will also apply to other types of messaging. 
(EGUIDE) READ ABSTRACT |

Spend Analysis: Pulling Back the Cover on Savings by SAP America Inc

October 2008 - (Free Research)
As the key findings in this report will show, developing or enhancing a spend analysis program and closing process gaps to ensure tight linkage to the sourcing process are straightforward and practical ways to attain greater savings and deliver greater value in this period of uncertainty and strict budgets. 
(ANALYST REPORT) READ ABSTRACT |

Business Intelligence for the Small to Medium Sized Business (SMB) by SAP America Inc

June 2009 - (Free Research)
Based on feedback from almost 650 end-user organizations, this report serves as a roadmap for SMBs looking to improve their analytical capability and achieve Best-in-Class performace through the deployment of BI. 
(WHITE PAPER) READ ABSTRACT |

Dell and Microsoft solutions help ServiceU deliver reliable system performance and create a virtualized environment that reduces power consumption by 50 percent by Dell and Microsoft

February 2009 - (Free Research)
ServiceU Corporation was challenged to deploy reliable hardware to support its Microsoft® SQL Server® 2008 environment and virtualize other applications to enhance business flexibility. Read this case study to learn about the benefits that ServiceU achieved through by implementing Dell hardware and Microsoft Hyper-V technology. 
(CASE STUDY) READ ABSTRACT |

Five Reasons Why System i (IBM iSeries) High Availability Solutions Should Be Considered in Smaller Organizations by Vision Solutions

April 2008 - (Free Research)
This white paper will provide a review of the core causes and costs of both planned and unplanned downtime and will then provide a detailed discussion of current options for High Availability and Disaster Recovery solutions. 
(WHITE PAPER) READ ABSTRACT |

Get More Virtual with Dell and VMware vSphere by Dell, Inc.

June 2009 - (Free Research)
Learn how Dell has designed and integrated the Dell EqualLogic Virtual SAN with VMware® vSphere 4.0 with to help you save money and get more virtual. 
(WEBCAST) READ ABSTRACT |

Controlling Microsoft Excel Chaos With Business Intelligence by Information Builders Inc. (E-mail this company)

August 2006 - (Free Research)
Enterprises can take control of the burgeoning number of unsanctioned spreadsheets by adopting a policy of centralized master spreadsheet generation. Learn how WebFOCUS creates fully summarized, organized, and styled Excel spreadsheets with complex formulas already in place, lowering the potential for keystroke and logic error. 
(WHITE PAPER) READ ABSTRACT |

Human Machine Interface (HMI) by AutomationDirect

C-more touch panels provide a graphical interface designed to interchange and display graphics, animation and data to and from a PLC by merely touching the screen. 
(HARDWARE PRODUCT)

CRM without Compromise: A Strategy for Profitable Growth by SAP America Inc

April 2007 - (Free Research)
This white paper describes the concept of “CRM without compromise,” elucidating how organizations can maximize their results by taking a more structured, holistic approach to CRM across the enterprise to gain a competitive advantage and profitable growth. 
(WHITE PAPER) READ ABSTRACT |

Effective Strategies for Capturing the Voice of the Customer by SPSS Inc. Worldwide Headquarters

March 2009 - (Free Research)
This free webcast will show you how to use the data you are already capturing through your feedback programs, as well as data generated through online conversations, to help you gain more value from every customer interaction. 
(WEBCAST) READ ABSTRACT |

Presentation Transcript: The Other Green - Storage Efficiency and Optimization by Symantec Corporation

September 2009 - (Free Research)
This session will look at various techniques and strategies to optimize either on-line active or primary as well as near-line or secondary storage environment during tough economic times, as well as to position for future growth, after all, there is no such thing as a data recession! 
(PRESENTATION TRANSCRIPT) READ ABSTRACT |

Top 10 Most Overlooked Causes of Trouble in a Cisco Network by Global Knowledge

November 2009 - (Free Research)
This white paper is a guide to the top ten causes of trouble in a Cisco network and how to address them, but is not intended to be a troubleshooting guide. 
(WHITE PAPER) READ ABSTRACT |

Transforming Customer Service into a Strategic Asset by Microsoft

February 2008 - (Free Research)
View this webcast to discover how Microsoft Dynamics CRM can help you transform customer service into a strategic business asset. 
(WEBCAST) READ ABSTRACT |

Microsoft Dynamics Webcast: Beyond the Boundaries of Traditional CRM by Microsoft

September 2009 - (Free Research)
Watch this webcast to learn the concrete ways Microsoft Dynamics CRM can help you attain a 360-degree view of your customers. 
(WEBCAST) READ ABSTRACT |

Leading Auto Repair Services Provider Boosts Efficiency with Easy-to-Use CRM Solution by Microsoft

July 2008 - (Free Research)
After evaluating several customer relationship management solutions, including Salesforce.com, the company replaced NetSuite CRM with Microsoft Dynamics® CRM. Using Microsoft Dynamics CRM, the company cut call times in its customer support call center by 30%, reduced agent training time by 25 percent, and strengthened its growth capacity. 
(CASE STUDY) READ ABSTRACT |

Improving Customer Support and Help Desk Efficiencies with On-Demand Remote Support by NTR Global

October 2009 - (Free Research)
This white paper will help anyone responsible for improving customer experiences with affordable technology solutions to understand why self-service support falls short in terms of immediate customer response expectations, how on-demand remote support delivers immediate ROI benefits, and what to look for in a new remote support solution. 
(PRESENTATION) READ ABSTRACT |

Selection Criteria for Remote Support Tools: “Best-of-Breed” Products Speed ROI for Technology Investment by NTR Global

October 2009 - (Free Research)
Remote support technology is a very popular service and support automation tool for high-tech companies. Freeware and shareware options are available, but come with their own risks. Leveraging a best-of-breed product can improve operational efficiency and customer satisfaction. Read on to learn what to look for in a remote support platform. 
(WHITE PAPER) READ ABSTRACT |

Differentiating With Technical Support, a JBoss Customer Support Study by JBoss, a Division of Red Hat

August 2008 - (Free Research)
Strategic organizations are increasingly looking for ways to lower the total cost of ownership (TCO) of their technology assets while improving the return on their investment. In this white paper, you will discover how expert customer support services can have a dramatic impact on both as you explore the success of JBoss middleware technology. 
(WHITE PAPER) READ ABSTRACT |

Midmark Aims for Excellence with Efficient Products and Support by LogMeIn, Inc.

September 2009 - (Free Research)
Find out how healthcare equipment and diagnostic product vendor, Midmark, uses LogMeIn Rescue to give helpdesk support to internal and external users, and customers worldwide on their PC's, Macs and smartphones. 
(CASE STUDY) READ ABSTRACT |

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