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GFI MAX Building Blocks & MSP University Podcast by GFI Software

December 10, 2010 - (Free Research)
This podcast discusses how GFI MAX Building Blocks methodology can help you overcome challenges with converting your clients in Managed Services and start making money. 
(PODCAST) READ ABSTRACT |

SlideShare, A Hosting Partner Success Story by IBM

December 31, 2011 - (Free Research)
In this brief case study, find out how SlideShare turned to a new, cost-effective hosting partner that leveraged automated services and infrastructure to achieve optimal performance and consistent support. 
(CASE STUDY) READ ABSTRACT |

JBoss Enterprise Middleware, by Red Hat: Technical Support Services Leader by Red Hat

November 01, 2011 - (Free Research)
This white paper discusses the features of JBoss Enterprise Middleware and highlights technical and customer support as the key characteristic that sets this middleware apart from the competition. 
(WHITE PAPER) READ ABSTRACT |

Accelerating Carrier Ethernet Revenue through Service Differentiation by InfoVista Corporation

December 05, 2011 - (Free Research)
Watch this video to discover how to accelerate carrier Ethernet revenue through service differentiation. 
(VIDEO) READ ABSTRACT |

Migrating to Microsoft from Lotus Notes®? Not so Fast! by Teamstudio, Inc.

April 2008 - (Free Research)
There is some good information presented in this document and no doubt you would like to get this information for your existing applications, even if you are not planning a migration. 
(WHITE PAPER) READ ABSTRACT |

ROC Maestro for Open Systems by ROC Software

ROC Maestro for Open Systems, a key component of the ROC Enterprise Suite™, provides a very easy method for scheduling and managing workloads, processes, dependencies and events across complex, heterogeneous IT environments. 
(SOFTWARE PRODUCT)

CW+: 500 Club case study: The Royal Mail approach to supplier relationship management by ComputerWeekly.com

December 2010 - (Free Research)
Your IT department and your suppliers are at loggerheads. There is a culture of one-upmanship and awkwardness on both sides. It’s not quite war, but its getting there. What do you do? 
(WHITE PAPER) READ ABSTRACT |

Session Initiated Protocol (SIP): A Five-Function Control Protocol by F5 Networks

August 2007 - (Free Research)
The intent of this paper is to offer the reader a basic understanding of the Session Initiated Protocol. SIP is the conduit that will bring together the enterprise and telecommunications to provide IP-based communications. 
(WHITE PAPER) READ ABSTRACT |

Google Voice: Ready for the Enterprise? by ComputerWeekly.com

January 2011 - (Free Research)
Google announced its Google Voice service in 2009 as a  "trial service, by invitation only", but it quickly became widely available in the US. Google originally stated that it was a consumer service and not meant to be an enterprise service, but the player now considers it part of its enterprise service portfolio. 
(WHITE PAPER) READ ABSTRACT |

Desktop Delivery: Making Desktop Virtualization Work by Citrix

August 2008 - (Free Research)
This whitepaper discusses Desktop Virtualization and the impact on desktop management. It explores the challenges for desktop management in a pre-Desktop Virtualization world and issues that are not well addressed by Desktop Virtualization. 
(WHITE PAPER) READ ABSTRACT |

Why CRM Implementations Fail….And What To Do About It by Scribe Software Corporation

March 2011 - (Free Research)
Companies are scrambling to implement CRM systems, but they might not be getting what they bargained for if they're not careful. Up to 80% are reporting they're not getting what they were promised. Read this paper and learn how to avoid pitfalls, develop a strategy for your CRM system, and much more. 
(WHITE PAPER) READ ABSTRACT |

6 Myths about Open Source by Ingres

March 2008 - (Free Research)
There has long been concern that open source is a niche IT option, unable to support mission-critical applications, and that any update to the code is unregulated. This white paper challenges these concerns. 
(WHITE PAPER) READ ABSTRACT |

Calculating the ROI of a SOA Project by Wipro Technologies

June 2008 - (Free Research)
ROI is gaining momentum as many sponsors are finding hard to justify SOA initiatives without ROI and ROI often comes as a bottleneck or a barricade in justifying SOA initiative. 
(WHITE PAPER) READ ABSTRACT |

Making Office 365 More Secure and Compliant by Proofpoint, Inc.

December 2011 - (Free Research)
Microsoft has done a good job at developing a robust and scalable platform in Office 365, but there are some organizations that will need compliance and security capabilities not natively available. View this paper to explore what Office 365 will and will not do and where supplemental offerings from third party vendors will prove to be beneficial. 
(WHITE PAPER) READ ABSTRACT |

New Storage Buying Criteria for Shared Virtual Infrastructure by NetApp

September 2010 - (Free Research)
You can’t make the best storage decisions for your business if you’re not asking the right questions. Our “New Storage Buying Criteria for Shared Virtual Infrastructure RFP template” makes it easy. Use it to help ensure the solutions you choose can deliver extreme flexibility and efficiency, and a “future-proof” foundation. 
(WHITE PAPER) READ ABSTRACT |

ITIL: What It Is and Why You Should Care by Global Knowledge Network, Inc.

September 2005 - (Free Research)
ITIL is becoming the next big thing in Information Technology. This paper outlines the origin of ITIL, who controls its contents, who are the biggest users, and why you should care. 
(WHITE PAPER) READ ABSTRACT |

Infrastructure Alone Does Not a Cloud Make by Hewlett-Packard Company

February 2014 - (Free Research)
There's more to the cloud than just infrastructure provisioning, and if you don't take advantage of the other services cloud has to offer, you're not reaping all the benefits. View this webcast to learn about cloud service automation technology that offers comprehensive lifecycle management for managing application and infrastructure services. 
(WEBCAST) READ ABSTRACT |

Implementing ITIL Using the PMBOK Guide in Four Repeatable Steps by Global Knowledge

January 2006 - (Free Research)
This white paper provides an overview of the PMBOK® and the key process areas and functions within the IT Infrastructure Library. 
(WHITE PAPER) READ ABSTRACT |

ImageMC++ by Viking Software Solutions

ImageMC++ is a highly advanced solution designed to maximize the auto-adjudication of claims. The rapid availability of electronic image and data, coupled with extensive rules-base processes, accelerates the handling of those claims that do not immediately auto-adjudicate and improves the efficiency of customer service functions. 
(SOFTWARE PRODUCT)

10 Steps to Safeguard Small Business Data by i365, makers of Evault

October 2008 - (Free Research)
What should you do to protect your data if your resources are limited? This paper describes ten steps to safeguard business data. 
(WHITE PAPER) READ ABSTRACT |

Gartner: Best practices for I&O for cloud-readiness by ComputerWeekly.com

January 2013 - (Free Research)
Gartner analysts explain how Infrastructure and Operations (I&O) teams can best prepare for the cloud. 
(ANALYST BRIEF) READ ABSTRACT |

Cloud Computing for Business by ComputerWeekly.com

February 2012 - (Free Research)
This  guide from the Open Group, offers advice on assessing how cloud fits into your IT organisation 
(IT BRIEFING) READ ABSTRACT |

The business benefits of switching to mobile TV by ComputerWeekly.com

November 2010 - (Free Research)
Over the past two years, the mobile TV landscape has changed dramatically. 
(WHITE PAPER) READ ABSTRACT |

Coaching Techniques for Dealing with Underperformers by Global Knowledge Network, Inc.

May 2004 - (Free Research)
People do not perform at their job for one of two reasons: either they can't or they won't. The second type of employee is the one we will address in this paper- the employee who chooses not to do his or her job for whatever reason. 
(WHITE PAPER) READ ABSTRACT |

Using the F5 Acopia ARX for Automated Storage Tiering by F5 Networks

September 2008 - (Free Research)
IT organizations have the challenging task of managing an ever increasing amount of file data. The F5 Acopia intelligent file virtualization solution provides an automated tiering approach, without the drawbacks associated with other solutions. 
(WHITE PAPER) READ ABSTRACT |

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