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Balancing Risk and Innovation with Sourcing Alternatives: Helping IT managers and CIOs raise the ROI of IT by IBM

December 01, 2010 - (Free Research)
This paper explains how clients can balance risk and innovation through the use of services from IBM. 
(WHITE PAPER) READ ABSTRACT |

Best Practices for Planning, Deploying and Managing Enterprise VoIP by CA Technologies.

April 2008 - (Free Research)
The goal of this white paper is to help the reader gain a better understanding of the challenges presented by VoIP as well as what must be done from a planning and management perspective to successfully deploy VoIP. 
(WHITE PAPER) READ ABSTRACT |

Reduce the Cost and Complexity of Multi-sourced IT Environments by Hewlett-Packard Company

May 2012 - (Free Research)
Public, private and hybrid cloud services have made it increasingly difficult for IT organizations to govern and manage IT services— at the same time that businesses are demanding greater agility and faster delivery from IT. View this webcast to learn how to rein in this supplier sprawl to improve service quality and reduce costs and risks. 
(WEBCAST) READ ABSTRACT |

E-Guide: Matching WAN application acceleration options to network needs: Expert roadmap by BlueCoat

July 2011 - (Free Research)
This expert e-guide discusses basic WAN acceleration techniques as well as best practices to boost application performance. Uncover how to match WAN optimization with acceleration options in order to meet your network’s needs. 
(EGUIDE) READ ABSTRACT |

Forging a CEM Strategy That Can Power Commerce by SearchCRM

April 2014 - (Free Research)
With a seemingly exhaustive number of methods to communicate -- not to mention an expected $280 billion in U.S. e-commerce sales in 2015 -- contact center technology today requires a new approach. 
(EBOOK) READ ABSTRACT |

Cisco WAN Optimization for Citrix XenDesktop by Cisco Systems, Inc.

December 2011 - (Free Research)
Access this whitepaper to learn about an optimized solution that mitigates the effects of the WAN and ensures customers can realize their business objectives. 
(WHITE PAPER) READ ABSTRACT |

E-Guide: Increase your Revenues and Profits by Offering Managed Voice by Cisco Systems, Inc.

March 2011 - (Free Research)
Offering hosted unified communications and VoIP services is a strong opportunity for service providers. How do you know which customized plan is right for your specific business needs? Read this E-Guide to learn pros and cons, as well as which questions to ask potential clients to ensure that you are delivering the solution that’s right for them. 
(EGUIDE) READ ABSTRACT |

Managed Data Backup Using Cloud-Based Solutions: Help Protect Your Data with a Cost-Effective, Managed Backup Solution by IBM

August 2011 - (Free Research)
How does your organization manage and protect mission critical data? This can be a challenge when faced with rapid information growth and potential outages. This data sheet discusses how IBM can help you protect data, reduce costs and meet compliance requirements. 
(DATA SHEET) READ ABSTRACT |

Cisco Unified Communications: New Deployment Models for Communications and Collaboration by Cisco Systems, Inc.

July 2011 - (Free Research)
This whitepaper examines the differences between the options and show you how Cisco Unified Communications and Collaboration solutions give you the flexibility to determine the best option for your business. 
(WHITE PAPER)

How to Choose a Solution That's Right for Your Channel Business by Dell Software

May 2011 - (Free Research)
Access this e-guide to gain tips on how to choose a good remote monitoring and management (RMM) solution as a managed services provider. 
(EGUIDE) READ ABSTRACT |

Cloud: Scaling to succeed in new business models by ComputerWeekly.com

May 2012 - (Free Research)
High-tech companies face challenges keeping pace with new cloud-based business models, this study from Accenture reveals. 
(IT BRIEFING) READ ABSTRACT |

Humanising the Service Desk by LogMeIn, Inc.

May 2011 - (Free Research)
Due to technological advances, managers are considering how they operate Service Desks and how they can improve the way they support customers. In this paper, identify key ways to keep the Service Desk human while ensuring customer service stays front and centre. 
(WHITE PAPER) READ ABSTRACT |

E-Guide: Managed Services - What you need to know by Dell Software

May 2011 - (Free Research)
Today's companies need 24-hour operations, fast access to sales and production information, and flexibility to adapt to business changes. This e-guide uncovers why networking pros are moving towards managed service models to overcome these hurdles, while discussing your available options. 
(EGUIDE) READ ABSTRACT |

The 7 Keys to MSP Success by N-able Technologies

April 2014 - (Free Research)
This informative guide explores 7 key tips for MSP success and how you can provide top-tier services. 
(WHITE PAPER) READ ABSTRACT |

IDC: Digital Planet Speeds Time to Revenue with automated Cloud Solutions by HP & Intel®

August 2013 - (Free Research)
Follow this case study to hear how one service provider was able to achieve 99.99% uptime, 88% utilization and a 96% ROI by moving to a converged infrastructure platform to  their expanding cloud-based services. 
(CASE STUDY) READ ABSTRACT |

Accelerating Incident Response and Reducing Security Risks by Dell SecureWorks UK

April 2014 - (Free Research)
This essential whitepaper outlines the advantages of managed security services providers and how your incident response strategy is essential to your overall security plan. 
(WHITE PAPER) READ ABSTRACT |

Software and Licensing Costs Report: Demanding Pricing That Matches Business Value by Asigra

January 2013 - (Free Research)
This whitepaper describes the software pricing and licensing landscape and explains why implementing an updated software sourcing approach is critical in today's market. 
(WHITE PAPER) READ ABSTRACT |

Assessing Your Cloud Backup Opportunity: A guide to addressing 7 key questions about your customers by Asigra

December 2011 - (Free Research)
<p>This resource details seven questions and discussion points you should consider before integrating cloud backup into your service offerings. </p> 
(WHITE PAPER) READ ABSTRACT |

Build Your Cloud, Build Your Profit by Citrix Systems, Inc. (E-mail this company)

July 2012 - (Free Research)
Download the whitepaper, Build Your Cloud, Build Your Profit, to learn how service providers can deliver profitable, differentiated cloud services using a proven cloud platform. 
(WHITE PAPER) READ ABSTRACT |

Webinar: Accelerating Your Approach to Managed Services by N-able Technologies

October 2013 - (Free Research)
Tune in now to access a helpful how-to playbook for understanding best business practices for your organization as a managed services provider (MSP). 
(WEBCAST) READ ABSTRACT |

Magic Quadrant for Worldwide Managed Print Services by Insight and HP

October 2013 - (Free Research)
This resource hashes out the strengths and cautions of 10 different managed print services (MPS) providers, separating the leaders from the niche players and everyone in between. 
(RESOURCE) READ ABSTRACT |

Application Awareness for Service Providers by BlueCoat

May 2010 - (Free Research)
Managed Service Providers (MSPs) can inject application awareness into their services as their next value-add and as a critical differentiator. Anyone offering managed services, either on-premise, in the cloud or as a hybrid solution, must build application awareness into their infrastructures from the bottom up. 
(WHITE PAPER) READ ABSTRACT |

Meeting the Market's needs with your Managed Services by N-able Technologies

May 2013 - (Free Research)
This case study shows how one office technology company implemented an automated remote monitoring and management (RMM) solution to increase profits and customer value, and discusses benefits as well as pitfalls to avoid. 
(WHITE PAPER) READ ABSTRACT |

Taking Managed Security Services To The Next Level by Webroot

October 2013 - (Free Research)
This white paper discusses the changing IT security landscape, how MSPs will be impacted, and what they can do for their customers in the face of these security challenges. 
(WHITE PAPER) READ ABSTRACT |

Presentation Transcript: Managing IT Resources in a Hybrid Cloud Environment by SearchDataCenter.com

November 2011 - (Free Research)
This presentation transcript defines the key challenges of managing IT resources in a hybrid cloud model and some ways to overcome them. 
(PRESENTATION TRANSCRIPT) READ ABSTRACT |

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