Cisco ASA 5500 Series by Cisco Systems, Inc.. The Cisco® ASA 5500 Series Business Edition is an enterprise-strength comprehensive security solution that combines market-leading firewall and optional content security capabilities, more... >> Discover more offerings from Cisco Systems, Inc..
		Advanced Meter Infrastructure: Composite Technologies to Meet New Demands in Sales and Customer Service by SAP America, Inc.. Discover what benefits advanced meter infrastructure (AMI) brings and why, and learn how the SAP NetWeaver platform and enterprise service-oriented architecture can support more... >> Discover more offerings from SAP America, Inc..

Balancing Risk and Innovation with Sourcing Alternatives: Helping IT managers and CIOs raise the ROI of IT by IBM December 01, 2010 - (Free Research) This paper explains how clients can balance risk and innovation through the use of services from IBM.  (WHITE PAPER) READ ABSTRACT |

Best Practices for Planning, Deploying and Managing Enterprise VoIP by CA Technologies. April 2008 - (Free Research) The goal of this white paper is to help the reader gain a better understanding of the challenges presented by VoIP as well as what must be done from a planning and management perspective to successfully deploy VoIP.  (WHITE PAPER) READ ABSTRACT |

Reduce the Cost and Complexity of Multi-sourced IT Environments by Hewlett-Packard Company May 2012 - (Free Research) Public, private and hybrid cloud services have made it increasingly difficult for IT organizations to govern and manage IT services— at the same time that businesses are demanding greater agility and faster delivery from IT. View this webcast to learn how to rein in this supplier sprawl to improve service quality and reduce costs and risks.  (WEBCAST) READ ABSTRACT |

E-Guide: Matching WAN application acceleration options to network needs: Expert roadmap by BlueCoat July 2011 - (Free Research) This expert e-guide discusses basic WAN acceleration techniques as well as best practices to boost application performance. Uncover how to match WAN optimization with acceleration options in order to meet your network’s needs.  (EGUIDE) READ ABSTRACT |

Cisco WAN Optimization for Citrix XenDesktop by Cisco Systems, Inc. December 2011 - (Free Research) Access this whitepaper to learn about an optimized solution that mitigates the effects of the WAN and ensures customers can realize their business objectives.  (WHITE PAPER) READ ABSTRACT |

E-Guide: Increase your Revenues and Profits by Offering Managed Voice by Cisco Systems, Inc. March 2011 - (Free Research) Offering hosted unified communications and VoIP services is a strong opportunity for service providers. How do you know which customized plan is right for your specific business needs? Read this E-Guide to learn pros and cons, as well as which questions to ask potential clients to ensure that you are delivering the solution that’s right for them.  (EGUIDE) READ ABSTRACT |

Managed Data Backup Using Cloud-Based Solutions: Help Protect Your Data with a Cost-Effective, Managed Backup Solution by IBM August 2011 - (Free Research) How does your organization manage and protect mission critical data? This can be a challenge when faced with rapid information growth and potential outages. This data sheet discusses how IBM can help you protect data, reduce costs and meet compliance requirements.  (DATA SHEET) READ ABSTRACT |

How to Choose a Solution That's Right for Your Channel Business by Quest Software, now a part of Dell May 2011 - (Free Research) Access this e-guide to gain tips on how to choose a good remote monitoring and management (RMM) solution as a managed services provider.  (EGUIDE) READ ABSTRACT |

Cisco Unified Communications: New Deployment Models for Communications and Collaboration by Cisco Systems, Inc. July 2011 - (Free Research) This whitepaper examines the differences between the options and show you how Cisco Unified Communications and Collaboration solutions give you the flexibility to determine the best option for your business.  (WHITE PAPER)

Cloud: Scaling to succeed in new business models by ComputerWeekly.com May 2012 - (Free Research) <p><strong>High-tech companies face challenges keeping pace with new</strong> <strong>cloud-based business models, this study from Accenture reveals.</strong></p>  (IT BRIEFING) READ ABSTRACT |

Humanising the Service Desk by LogMeIn, Inc. May 2011 - (Free Research) Due to technological advances, managers are considering how they operate Service Desks and how they can improve the way they support customers. In this paper, identify key ways to keep the Service Desk human while ensuring customer service stays front and centre.  (WHITE PAPER) READ ABSTRACT |

E-Guide: Managed Services - What you need to know by Quest Software, now a part of Dell May 2011 - (Free Research) Today's companies need 24-hour operations, fast access to sales and production information, and flexibility to adapt to business changes. This e-guide uncovers why networking pros are moving towards managed service models to overcome these hurdles, while discussing your available options.  (EGUIDE) READ ABSTRACT |

Utilizing Next Generation MSP Automation to Gain a Competitive Advantage in the Marketplace by N-able Technologies December 2012 - (Free Research) This independent analysis paper describes how N-able's automation platform can help you scale your operations to meet customer demands in a profitable manner.  (WHITE PAPER) READ ABSTRACT |

How the MoD Achieved Financial Savings in Excess of £1,600m ($2,630M USD) with Hosted Services by Hewlett-Packard Company October 2012 - (Free Research) Discover why UK Ministry of Defense (MoD) opted for an outsourced business model to supply their information infrastructure programs to increase collaboration, retire outdated legacy systems, ensure a more consistent service delivery, and more!  (CASE STUDY) READ ABSTRACT |

Build Your Cloud, Build Your Profit by Citrix Systems, Inc. (E-mail this company) July 2012 - (Free Research) Download the whitepaper, Build Your Cloud, Build Your Profit, to learn how service providers can deliver profitable, differentiated cloud services using a proven cloud platform.  (WHITE PAPER) READ ABSTRACT |

Assessing Your Cloud Backup Opportunity: A guide to addressing 7 key questions about your customers by Asigra December 2011 - (Free Research) <p>This resource details seven questions and discussion points you should consider before integrating cloud backup into your service offerings. </p>  (WHITE PAPER) READ ABSTRACT |

E-Book: Managed SAP Hosting: How to evaluate the providers and ensure a solid SLA by itelligence, Inc. April 2010 - (Free Research) In this e-book, experts share their advice on the things that can make or break a project. Readers will discover what the current market for managed hosting is like, what to include in an SLA, and the key considerations when selecting a hosted provider. Read this e-book to find out why SAP Hosting makes sense for your organization.  (EBOOK) READ ABSTRACT |

Advantages of Managed Security Services versus In-house Security Information Management (SIM) by SecureWorks August 2012 - (Free Research) Managing all the risks in today's threat landscape can be a challenge, but keeping sensitive data safe is essential for business success. Consult this white paper to find out more about how you can manage risks efficiently and effectively.  (WHITE PAPER) READ ABSTRACT |

Managing MultipleERP Systems by Epicor Software Corporation June 2012 - (Free Research) Read this expert e-guide to learn how to minimize the chaos of managing multiple enterprise resource planning (ERP) systems. Learn how a two-tiered approach including Software as a Service (SaaS) ERP at the subsidiary level is helping many manufacturers consolidate their ERP efforts.  (EBOOK) READ ABSTRACT |

Going the MSSP Route: Understanding Total Cost of Ownership Issues by SecureWorks November 2010 - (Free Research) This white paper is designed to help IT professionals understand how best to analyze and evaluate the benefits of working with an MSSP organization in a critical context understood and appreciated by both IT and non-IT managers: Total Cost of Ownership (TCO).  (WHITE PAPER) READ ABSTRACT |

IDC White Paper: Maximizing System Performance to Manage the Cost of IT Operations by Oracle Corporation April 2012 - (Free Research) This informative paper describes the implications of managing the availability of IT infrastructure across the enterprise and looks at the typical cost of downtime for various industries and regions. Read today for best practices to minimize downtime and discover the role of support and advance support services in maximizing system performance.  (WHITE PAPER) READ ABSTRACT |

Manage & Protect: Using IBM Data Reduction Solutions to Manage More Data with Less Infrastructure by IBM October 2011 - (Free Research) This white paper explores one of the pressing issues for storage administrators today: managing and securing a growing tidal wave of data. It discusses specific problems and describes IBM Tivoli, IBM System Storage, and IBM ProtecTIER solutions that can help address them.  (WHITE PAPER) READ ABSTRACT |

HP CloudSystem Matrix: Build and manage your laaS by HP & Intel® May 2013 - (Free Research) This white paper examines the first steps for implementing infrastructure as a service for private or hybrid cloud deployment. Learn more about the features and benefits of a cloud platform that can support your efforts as you build and manage your IaaS environment.  (WHITE PAPER) READ ABSTRACT |

Discovery Communications Continues Global Expansion with Help from Savvis Managed Services by SAVVIS June 2010 - (Free Research) Savvis delivers a complex, fully managed infrastructure for Discovery to support its real-time advertising deliverables, ad sales, scheduling, and programming for all its international operations. Savvis’ solution allows Discovery to take advantage of a broad portfolio of managed services.  (WHITE PAPER) READ ABSTRACT |

The Business Case for Managed DDos Protection by Neustar® November 2011 - (Free Research) This whitepaper provides a snapshot of the evolving DDoS threat, provides guidance on what to look for in a managed DDoS solution and presents a financial cash-flow analysis scenario of an investment in a managed DDoS protection service.  (WHITE PAPER) READ ABSTRACT |

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