Advanced Meter Infrastructure: Composite Technologies to Meet New Demands in Sales and Customer Service by SAP America, Inc.. Discover what benefits advanced meter infrastructure (AMI) brings and why, and learn how the SAP NetWeaver platform and enterprise service-oriented architecture can support more... >> Discover more offerings from SAP America, Inc..

eBook: HP IT Service Management - Optimizing Service Lifecycle Delivery and Cost by HP October 28, 2009 - (Free Research) Many IT professionals are looking to IT Service Management (ITSM) to deliver quality IT services that meet the needs of the business under these tough conditions. Regardless of the size of your business, you can deliver superior service quality to your business with the HP approach to ITSM and the HP software and services that support it.  (EBOOK) READ ABSTRACT |

Managing the Virtualization Maturity Lifecycle by CA Technologies. June 28, 2010 - (Free Research) This CA Technologies video provides an introduction to a simple 4-step virtualization lifecycle maturity model, and introduces the key management disciplines and activities needed to drive virtualization maturity — and success — at every stage of the virtualization lifecycle.  (VIDEO) READ ABSTRACT |

HP ProCurve Lifecycle Solutions by Hewlett-Packard Company June 15, 2009 - (Free Research) Check out this brief video to see how HP Network Solutions based on an industry standard ProCurve infrastructure can help assure return on IT investments by developing best-in-class solutions for your business.  (VIDEO)

Best Buy Reference Video by CA Technologies August 29, 2012 - (Free Research) In this video, learn why Best Buy's Director of IT Integration & SOA says to "virtualize everything. Don't just pick a small subset." Discover what service virtualization has done for the world's largest consumer electronics retailer, and how you can take those lessons back to your organization.  (VIDEO) READ ABSTRACT |

The College Board: creating security and cost savings early in the development cycle by IBM October 03, 2012 - (Free Research) This video presents a real-world example of an organization that took advantage of security earlier on in the software development lifecycle to cut costs and reduce complexities.  (VIDEO) READ ABSTRACT |

CA Service Virtualization Overview by CA Technologies April 30, 2012 - (Free Research) This brief video gives an introduction to service virtualization and explores how it can get you the access to all your application's dependent systems at any time during the build and test process. Watch to learn how you can drastically accelerate the entire app development lifecycle.  (WEBCAST) READ ABSTRACT |

Unified Provisioning Manager to Deploy and Implement UC by Cisco Systems, Inc. February 29, 2012 - (Free Research) Discover how a unified communications management solution can help you facilitate easy collaboration every time, from any workspace.  (DATA SHEET) READ ABSTRACT |

The benefits of Run SAP by Dr. Chris Nokkentved, CTO for HP by Hewlett-Packard Limited August 22, 2012 - (Free Research) In this brief video, HP's Enterprise Services CTO explains how centering its ALM approach around the Run SAP set of processes and tools has allowed HP to deliver faster services to its customers at a higher quality and lower price.  (VIDEO) READ ABSTRACT |

CA LISA "The platform for Composite Application Development" by CA Technologies December 31, 2011 - (Free Research) In this short informative video, discover the range of possibilities available through service virtualization. From streamlining testing processes to reducing infrastructure costs to developing truly agile development and testing environments, service virtualization stands to ease the burdens of today's application development teams.  (VIDEO) READ ABSTRACT |

Business Benefits of Service Virtualization Study Results (Europe) by CA Technologies July 20, 2012 - (Free Research) Watch this video to find out how nearly half of the development world is switching to cloud-based environments and agile methodologies. Explore the statistics behind time-to-delivery, and the benefits of service virtualization.  (VIDEO) READ ABSTRACT |

ALM Everyware ekit by IBM April 20, 2011 - (Free Research) The IBM ALM Everyware e-Kit contains the new Gartner MarketScope for Application Life Cycle Management that rated IBM Rational "strong, positive", the highest available vendor rating.  Get it and other materials in this kit showing how IBM ALM technology, practices and expertise can help your organization.  (RESOURCE CENTER) READ ABSTRACT |

Session Initiated Protocol (SIP): A Five-Function Control Protocol by F5 Networks August 2007 - (Free Research) The intent of this paper is to offer the reader a basic understanding of the Session Initiated Protocol. SIP is the conduit that will bring together the enterprise and telecommunications to provide IP-based communications.  (WHITE PAPER) READ ABSTRACT |

Keeping Your Customers: The Business Value of Customer Experience by Oracle Corporation October 2012 - (Free Research) Watch this video to learn why you must really understand and care about your customers across the lifecycle to remain competitive.  (WEBCAST) READ ABSTRACT |

CA White Paper: Getting Started with a Project Management Office (PMO) by CA Technologies. September 2007 - (Free Research) This paper contains practical insights and best practices for better IT project delivery. It details ways of moving from an ad-hoc approach to a more effective process by implementing a project management office (PMO).  (WHITE PAPER) READ ABSTRACT |

CA White Paper: Evolving the Maturity Level of Your Project Management Office (PMO) by CA Technologies. September 2007 - (Free Research) In the pursuit of improving IT project delivery, many companies tend to focus primarily on the process but might overlook a crucial step: benchmarking effectiveness.  (WHITE PAPER) READ ABSTRACT |

Oracle DataCentre Transformation Master Class 4: Management Considerations for a Transformed Datacentre by Oracle Corporation UK Ltd December 2012 - (Free Research) Access this video "Management Considerations for a Transformed Data Center" to gain insight into managing your IT resources. Learn how to improve and speed up the process lifecycle of your resources using automation.  (VIDEO)

Effective Application Lifecycle Management helps Capital District Physicians by IBM December 2011 - (Free Research) With so many departments working on one development project, it's easy for projects to suffer from a lack of communication. Watch this brief video to learn how a health insurance firm serving over 350,000 members implemented collaboration software to increase communication between different roles in their organization.  (WEBCAST) READ ABSTRACT |

Deploying Customer Service in the Cloud: The Four Phases from Implementation to Transformation by Oracle Corporation November 2012 - (Free Research) This white paper is a business guide for customer service executives and managers who have already made the decision to deploy customer service in the cloud but need further insight into the best practices for how to further evolve customer service in the cloud through four phases: implementation, consolidation, optimization and transformation.  (WHITE PAPER) READ ABSTRACT |

US Food Service - Streamline project includes Afaria by Sybase, an SAP company May 2009 - (Free Research) Watch this video to learn how US Food Service, the second largest food service provider, implemented Afaria from Sybase to streamline order entry and information management between their mobile sales force, distribution centers and the corporate office.  (VIDEO) READ ABSTRACT |

Build Loyalty with an Exceptional Customer Experience by Oracle Corporation UK Ltd December 2012 - (Free Research) Providing the ideal customer experience can turn prospects into loyal, lifetime customers -- a crucial aspect of a financial firm's future success. Watch this brief video to learn how an exceptional customer experience from the beginning can help your financial organization foster lifelong customer loyalty.  (VIDEO)

The Top 5 VoIP Problems and How to Solve Them by Fluke Networks September 2010 - (Free Research) This paper examines each of these problems and addresses how the ClearSight Analyzer can be used to isolate the cause of the problem.  (WHITE PAPER) READ ABSTRACT |

Continuously Monitor and Manage with Unified Service Monitor by Cisco Systems, Inc. March 2012 - (Free Research) Uncover the details of a unified communications solution that will help you easily achieve an effective collaboration experience every time, from any workspace.  (DATA SHEET) READ ABSTRACT |

Enabling High-Performance Video Encoding, Decoding, and Preprocessing by Intel August 2009 - (Free Research) The version 1.0 release of the Intel® Media Software Development Kit (SDK) equips developers with a standard application programming interface (API) for creating video solutions that target consumer and professional uses. Read this article to learn more about this product as well as the benefits for developers.  (TECHNICAL ARTICLE)

Vodafone anticipates and remediates IT issues faster with HP Business Service Management by Hewlett-Packard Limited May 2012 - (Free Research) Get the power to anticipate IT issues - through proactive business insights that practically prevent issues, so that your organization can always perform better. During this video discussion, you'll hear the latest HP Business Service Management (BSM9.1) and how Vodafone realized 300% ROI within the first twelve months.  (VIDEO) READ ABSTRACT |

Extending the Lifecycle and Lowering the TCO of your SAN by D-Link April 2010 - (Free Research) If you are in charge of IT at a mid-size enterprise, you’re probably about to bite the bullet to add a new Storage Area Network (SAN). Why? The simple answer is that it’s a combination of challenges and opportunities. Read this paper to learn why any organization that runs more than one business server application should consider a SAN.  (WHITE PAPER) READ ABSTRACT |

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