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Cisco Secure Wireless Office Solution for SMBs by Cisco Systems, Inc..
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Advanced Meter Infrastructure: Composite Technologies to Meet New Demands in Sales and Customer Service by SAP America, Inc..
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How to Consolidate, Optimize, and Deploy Oracle Database Environments Including Multitenant Databases by Oracle Corporation

December 31, 2013 - (Free Research)
In this comprehensive white paper, get an overview of Oracle Optimized Solution for Oracle Database, which creates an ideal infrastructure for consolidating database services. Learn how it defines a flexible architecture for delivering fast, scalable, and continuous service for mission-critical database applications. 
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Software Defined Application Services by F5 Networks

October 31, 2013 - (Free Research)
In this white paper, discover an elastic, fabric-based, next-generation model for delivering critical application services. Learn how you can effectively create and provision application services across the data center and into the cloud, based on the needs of your users. 
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Using Case Management to Empower Employees and transform Customer Service by Kofax, Inc.

August 24, 2012 - (Free Research)
This white paper demonstrates how empowering your employees can lead to significantly improved customer service. Learn how dynamic case management applications can assist in delivering employee empowerment and transform the customer experience. 
(WHITE PAPER) READ ABSTRACT |

The Tangled Web: Silent Threats & Invisible Enemies by Symantec Hosted Services

March 03, 2010 - (Free Research)
Cyber-criminals can stage attacks on businesses with covert malware, spam, and scams that drain employee productivity. Rich media, open-source platforms and social-networking sites are vulnerable to these threats. Learn how a hosted web security and content filtering service intercepts all types of these web-borne attacks.      
(WHITE PAPER) READ ABSTRACT |

Leading Energy Utility Company Increases Efficiency Through PeopleSoft Financials and HRMS Systems Upgrades by Hexaware Technologies

April 2008 - (Free Research)
Explore the four phases of the lifecycle for the upgrade methodology of an on-site delivery model that provides upgrade services to enable one organization to achieve its business objects. 
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Five Ways ERP Can Help You Implement Lean by Epicor Software Corporation

February 2008 - (Free Research)
A lean approach to manufacturing can help improve productivity and customer service. Read this white paper to learn how ERP works with lean to identify value and non-value components with your SAP system to give you a competitive edge. 
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Decision Services: The Next SOA Challenge by ILOG, an IBM Company

April 2008 - (Free Research)
This white paper discusses the issues associated with decision services in an SOA strategy, highlighting how business rule management systems can be used to overcome these challenges. 
(WHITE PAPER) READ ABSTRACT |

Public complaints case study by SAS

March 2013 - (Free Research)
With large volumes of data pouring into the Hong Kong Efficiency Unit's call center, they needed a way to manage this information and provide excellent customer service. Read this brief case study to see how they leveraged a visual analytics platform to take more effective action and make better decisions. 
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WebSphere Application Server Feature Pack for Web 2.0 by IBM

June 2008 - (Free Research)
This white paper explores methods for improving the development of Ajax-based applications and Web 2.0 to SOA connectivity. 
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Private vs. Hybrid Cloud Adoption: Expert Comparison and Analyst Key Findings by NetApp

November 2013 - (Free Research)
This expert e-guide cites key cloud findings from a recent Gartner report and explains why costs are not the only factor to consider when evaluating these types of services. Read on to learn how to lay a technology foundation that offers room for expansion and read about one company's success story using a hybrid cloud. 
(EGUIDE) READ ABSTRACT |

Key best practices for cloud testing by IBM

June 2012 - (Free Research)
This expert e-guide explains the benefits of testing software in cloud environments. Read this and gain tips for cloud testing, including ensuring a plan is in place in case of an interruption to service, learning the differences between testing in private and public clouds, exploring the risks of moving to a cloud-based testing solution and more. 
(EGUIDE) READ ABSTRACT |

Expand Disaster Protection for All Your Applications with VMware vCenter Site Recovery Manager by VMware, Inc.

July 2013 - (Free Research)
This short resource explores a virtual disaster recovery solution and discusses the benefits it can provide. 
(WHITE PAPER) READ ABSTRACT |

How to Migrate CORBA Applications to Web Services by Rogue Wave Software

July 2008 - (Free Research)
This white paper discusses the steps necessary for migrating CORBA applications to Web services. Learn how to evolve existing applications without sacrificing business logic. 
(WHITE PAPER) READ ABSTRACT |

Oracle WebLogic Server - A Solid Foundation for SOA by Oracle Corporation

November 2008 - (Free Research)
This white paper shows how Oracle WebLogic Server supports the next generation of enterprise applications and services. Learn how to leverage the Java EE 5 advantage and dramatically speed development of SOA applications. 
(WHITE PAPER) READ ABSTRACT |

Improve Your Business through Best Practice IT Management by Kaseya

April 2008 - (Free Research)
This white paper provides insight on ways that MSPs and IT departments can improve their management of services. Learn how using ITIL best practices with an automated management solution can address a number of the unique challenges these businesses face. 
(WHITE PAPER) READ ABSTRACT |

HP Enterprise Cloud Services by HP & Intel®

August 2013 - (Free Research)
Check out these resources to learn more about deploying enterprise cloud services. Learn best practices for building a secure, high-performance foundation for your cloud and discover HP's cloud solution portfolio. 
(PRODUCT OVERVIEW) READ ABSTRACT |

SUSE Linux Enterprise for Server Data Sheet by SUSE

June 2012 - (Free Research)
This white paper presents a high-performance Linux server that cost-effectively delivers critical business services. Learn how your organization can achieve benefits like lower server infrastructure software costs, faster updating and more. 
(WHITE PAPER) READ ABSTRACT |

Cloud Content Security: Understanding SaaS data protection by Mimecast

April 2012 - (Free Research)
This expert e-guide examines the growing trend of SaaS security, or cloud-based security services. Learn about the pros and cons of adopting SaaS security in your organization. 
(EGUIDE) READ ABSTRACT |

Agile development meets IT operations - in the cloud by HP Software

June 2011 - (Free Research)
This paper explains how  agile and cloud-computing initiatives can act as catalysts to the ever important  relationship between development and operations. The result is higher-performing, easier-to-manage, more reliable and more cost-efficient applications and services. Learn more here. 
(WHITE PAPER) READ ABSTRACT |

Scotiabank supports growth with an innovative commercial payment center by IBM

December 2013 - (Free Research)
Scotiabank needed the right solution to help its corporate customers manage the complexity of their payment processes. In this case study, learn how, like Scotiabank, you can successfully reduce the time and cost of providing enhanced payment services with the right integrated payments service. 
(WHITE PAPER) READ ABSTRACT |

Top Five Considerations for Self-Service BI Dashboards by IBM

August 2013 - (Free Research)
This resource introduces a self-service BI technology that allows users to manage their own analytics needs. View now to discover how self-service BI can help your organization, and learn the top 5 things to consider before implementing such a technology. 
(WHITE PAPER) READ ABSTRACT |

Turning Social Media into a Game-Changing Customer Care Channel by Aspect

May 2013 - (Free Research)
Today's customers demand highly personalized, engaging experiences, and leveraging social media to transform your contact center is a way to surpass these expectations. Access this whitepaper to learn how combining contact center best practices with social media CRM technologies can increase the effectiveness of your customer interactions. 
(WHITE PAPER) READ ABSTRACT |

Essential Wi-Fi Services for Smartphones and Tablets by Aruba Networks

March 2014 - (Free Research)
In this white paper, discover the essential Wi-Fi services you need for smartphones and tablets, including wireless screen mirroring, wireless printing, app sign-on and more. Also, learn about a modern Wi-Fi technology that enables all these services and more, so you can support a large number of mobile devices in the enterprise. 
(WHITE PAPER) READ ABSTRACT |

Using Social Media to Win Over Customers by SearchCRM

March 2013 - (Free Research)
While many businesses are eager to join their customers at the social media party, doing so without the proper internal processes in place could spell disaster. In this brief expert e-book, you can learn how to create a successful social CRM initiative (and valuable customer relations) through implementing the right processes and technologies. 
(EBOOK) READ ABSTRACT |

Automating your Microsoft World: Application Efficiencies by N-able Technologies

October 2013 - (Free Research)
Watch this exclusive video to learn how to leverage an automation manager tool to streamline the performance of key Microsoft applications. 
(WEBCAST) READ ABSTRACT |

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