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Advanced Meter Infrastructure: Composite Technologies to Meet New Demands in Sales and Customer Service by SAP America, Inc..
Discover what benefits advanced meter infrastructure (AMI) brings and why, and learn how the SAP NetWeaver platform and enterprise service-oriented architecture can support more...
>> Discover more offerings from SAP America, Inc..
Cisco ASA 5500 Series by Cisco Systems, Inc..
The Cisco® ASA 5500 Series Business Edition is an enterprise-strength comprehensive security solution that combines market-leading firewall and optional content security capabilities, more...
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HP IT Accelerates Service Delivery with Hybrid Clouds by Hewlett-Packard Company

December 31, 2013 - (Free Research)
HP Software (HPSW) Infrastructure Services, part of technology leader HP's IT team, was struggling with siloed infrastructure usage, inconsistent service delivery levels, and developers hoarding servers. They needed processes that could better support their dev/test teams -- they needed the cloud. 
(WHITE PAPER) READ ABSTRACT |

Three Improvements You Can Make Right Now to Enhance Your Customer's Experience. by Cisco Systems, Inc.

October 2008 - (Free Research)
This document explains the three steps you can take to help ensure a positive Web experience for your customers. 
(WHITE PAPER) READ ABSTRACT |

Ecomanage Network Corporation Develops a Service Offering for Manufacturers to Fully Manage Wastes and Meet Disposal Regulations by IBM

October 2009 - (Free Research)
Read this case study to see how IBM Global Services implemented and is operating the Wastes and Resources Circulation Management System, a hybrid solution of private and public cloud computing. 
(CASE STUDY) READ ABSTRACT |

Implementing ITIL Using the PMBOK Guide in Four Repeatable Steps by Global Knowledge

January 2006 - (Free Research)
This white paper provides an overview of the PMBOK® and the key process areas and functions within the IT Infrastructure Library. 
(WHITE PAPER) READ ABSTRACT |

How to Implement Change Management Processes and Ensure a Successful ITSM Project by OnX USA LLC

May 2011 - (Free Research)
All IT organizations face the constant and sometimes contradictory struggle to improve both the efficiency and quality of the IT services they provide. In this e-guide from SearchDataCenter.com, our experts share 10 considerations to keep in mind when implementing change management processes. 
(EGUIDE) READ ABSTRACT |

SearchBusinessAnalytics.com E-Guide: Implementing Self-Service BI by Jaspersoft

March 2012 - (Free Research)
In this E-Guide, readers will learn some of the key mistakes companies make when implementing self-service BI, as well as how to avoid these with an eight-step model. 
(EGUIDE) READ ABSTRACT |

Quick Start Guide – Oracle SOA Suite 11g by Oracle Corporation

December 2011 - (Free Research)
By planning for problems now, you can avoid them all together. Check out this white paper, Quick Start Guide for Oracle SOA Suite 11gR1, for an extensive look at how you can properly implement an Oracle service-oriented architecture (SOA) at your organization. 
(WHITE PAPER) READ ABSTRACT |

Simple Ways to Get the Most from Your Blade Environment by HP & Intel®

December 2008 - (Free Research)
Bladed environments have proven their ability to reduce complexity and costs, while also delivering an impressive level of flexibility to help organizations of all types and sizes quickly adapt to evolving requirements and realities. 
(WHITE PAPER) READ ABSTRACT |

Enterprise Cloud Computing: Transforming IT by Platform Computing Corporation

July 2009 - (Free Research)
This white paper examines the evolution of private clouds and discusses how many organizations that have implemented grid or virtual machines are moving towards private clouds. It also describes how organizations can successfully implement this new IT delivery model using a phased approach that starts with cloud management software. 
(WHITE PAPER) READ ABSTRACT |

Implementing Web Chat: How to Launch, Staff, and Monitor by Citrix Online- GoToAssist

October 2011 - (Free Research)
Read this white paper to learn more about why you should implement web chat into your current customer support operations. 
(WHITE PAPER) READ ABSTRACT |

Implementing Best Practices for Web 2.0 Security with the Websense Web Security Gateway by Websense, Inc.

June 2009 - (Free Research)
The best way to address Web 2.0 threats is to combine the best aspects of traditional security and control techniques with new technology designed to address the dynamic, real-time nature of Web 2.0. This paper describes how one such solution enables you to quickly implement a best practices approach to making Web 2.0 secure and effective. 
(WHITE PAPER) READ ABSTRACT |

Implementing an identity management solution by SAP America, Inc.

June 2008 - (Free Research)
This document describes the SAP NetWeaver Identity Management products, which cover most of the core functionality for implementing an identity management solution, including a virtual directory. 
(WHITE PAPER) READ ABSTRACT |

Roadmap for Implementing a Multi-Site IP Contact Center by Avaya Inc.

May 2008 - (Free Research)
Explore a three-part guide to identifying the potential presented by Internet Protocol (IP), building a business case for migration to IP and ultimately designing and implementing an IP infrastructure. 
(WHITE PAPER) READ ABSTRACT |

The New Information Agenda: Do You Have One? by IBM

May 2008 - (Free Research)
This white paper defines the information agenda; describes key considerations and best practices in creating and implementing an information agenda. 
(WHITE PAPER)

Expert Tips for Implementing Cloud Storage by OnX USA LLC

January 2013 - (Free Research)
Access this SearchStorage.com E-Guide to find strategies to consider and leverage before implementing cloud techs in your infrastructure. Read on for industry ace Arun Taneja's insight into cautions about signing on with a cloud storage provider before you have the details on them, and explore long-term considerations for your cloud environment. 
(EGUIDE) READ ABSTRACT |

Best Practices for Implementing PaaS by SearchBusinessAnalytics

August 2012 - (Free Research)
Platform-as-a-Service (PaaS) has the potential to ease common application development challenges and streamline the app dev process -- but most companies are unsure of how to leverage it effectively. Access this e-guide to learn PaaS best practices and essential strategies to help you plan, evaluate, and implement a successful PaaS platform. 
(EGUIDE) READ ABSTRACT |

Bluewater Power Prepares for Smart Metering with SAP and IBM Solutions by IBM

November 2010 - (Free Research)
Bluewater Power implemented a set SAP and IBM solutions to help deal with new regulations and mandates in the energy sector. Read this case study to learn all the benefits Bluewater experienced by choosing this set of SAP and IBM solutions and learn how your organization can experience these same benefits as well. 
(CASE STUDY) READ ABSTRACT |

Cloud Computing in Perspective by BMC Software, Inc.

January 2010 - (Free Research)
Many CIOs recognize the power of cloud computing and are looking to implement the technology in their own IT realms. But with all the noise in the market about cloud computing, how do you know where to begin? Learn how to better improve service delivery to your business with cloud computing. 
(WHITE PAPER) READ ABSTRACT |

Confidence in Commerce: Enabling e-banking and online services with two-factor authentication by SafeNet, Inc.

September 2009 - (Free Research)
Many financial organizations are looking to implement proactive security measures to combat identity theft. Strong authentication – a security method which employs the use of more than one factor to identify users accessing private networks and applications – is among today’s leading choices. 
(WHITE PAPER) READ ABSTRACT |

Mobility - Aironet 1100 Series by Cisco Systems

The Cisco Aironet® 1100 Series delivers an affordable and upgradable 802.11b wireless LAN (WLAN) solution, setting the enterprise standard for high performance, secure, manageable, and reliable WLANs. 
(HARDWARE PRODUCT)

Business-driven BI: Using New Technologies to Foster Self-Service Access to Insights by BeyeNETWORK

September 2012 - (Free Research)
Wayne Eckerson explores the challenges of implementing self-service BI tools in this e-guide. Read it today to discover ten key best practices for self-service BI, including what you need to know about the two main types of users, the realities and challenges of self-service BI, and much more. 
(EGUIDE) READ ABSTRACT |

5 Web Self-Service Pitfalls: What Every Contact Center Manager Must Know by eGain Communications Corp.

February 2010 - (Free Research)
This paper discusses and analyzes 5 myths frequently encountered in the context of self-service strategies and implementations, and offers proven industry best practices to counter them. This paper will be a valuable resource for you as you develop, implement, and refine your customer self-service strategy. 
(WHITE PAPER) READ ABSTRACT |

Web-servicing mainframe applications by Micro Focus

December 2011 - (Free Research)
Discover how your organization can implement the mainframe component of a service-oriented architecture. Inside, you’ll learn how to convert mainframe applications into web services and achieve benefits like increased architectural flexibility, reduced administrative costs and more. 
(EBOOK)

VW Credit, Inc. by Aspect

March 2008 - (Free Research)
Implementing Aspect eWorkforce Management and its Perform enhancement enabled VCI to optimize its agent performance by allowing better forecasting and more accurate planning, as well as more effective scheduling. 
(CASE STUDY) READ ABSTRACT |

Implementing Infrastructure as a Service by EMC Backup and Recovery Solutions

March 2011 - (Free Research)
Because of its promise to dramatically improve the cost effective, elastic provisioning of IT services, cloud computing is the most discussed IT concept of the last decade. The goal of this white paper is to reduce some of the confusion that currently surrounds the discussion of cloud computing. 
(WHITE PAPER) READ ABSTRACT |

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