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Advanced Meter Infrastructure: Composite Technologies to Meet New Demands in Sales and Customer Service by SAP America, Inc..
Discover what benefits advanced meter infrastructure (AMI) brings and why, and learn how the SAP NetWeaver platform and enterprise service-oriented architecture can support more...
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IT Services Guide: What to Know About the Future by Autotask Corporation

February 07, 2014 - (Free Research)
This expert e-guide covers the ever shifting IT channel market and teaches you how to keep up with the constant changes. 
(EGUIDE) READ ABSTRACT |

The mini-guide to social customer service by Salesforce.com

July 01, 2012 - (Free Research)
<p>Social media has fundamentally changed the world of customer service. This comprehensive guide outlines the keys to success to realize your social customer service potential. Learn why actively engaging with customers is imperative, 4 vital customer services areas to focus on, and more.</p> 
(WHITE PAPER) READ ABSTRACT |

The Reference Guide to Data Center Automation by Hewlett-Packard Company

February 10, 2009 - (Free Research)
This guide explores data center automation - methods through which hardware, software, and processes can work together to streamline IT operations. Modern data center challenges include increasing demands from business units with only limited resources to address those demands. 
(EBOOK) READ ABSTRACT |

E-Book: Technical Guide on Web Application Firewalls by SearchSecurity.com

November 04, 2010 - (Free Research)
Web application firewalls are becoming critical data protection and compliance tools that any security decision maker must understand. SearchSecurity.com presents a comprehensive guide to Web Application Firewalls in which experts examine evaluation criteria, deployment considerations and management issues. 
(EBOOK) READ ABSTRACT |

CRM Buyer’s Guide – 2011 Edition by SearchCRM

June 02, 2011 - (Free Research)
Welcome to SearchCRM.com’s Buyer’s Guide. This directory was designed to be a valuable resource for those getting started with research or evaluating vendors in the CRM market. 
(EBOOK)

A Shortcut Guide to Virtualization and Service Automation by Hewlett-Packard Company

October 2008 - (Free Research)
This Shortcut Guide to Virtualization and IT Service Automation provides an insightful overview of virtualization and IT Service Management. It helps demystify virtualization and helps you determine if virtualization is right for your environment. 
(WHITE PAPER) READ ABSTRACT |

The Best Best Practice Guide: Benchmarking for Service Desk Success by GoToAssist

November 2010 - (Free Research)
Benchmarking is a critical process for any Service Desk that wants to gauge the quality of their service delivery. Too often, however, desks are overly concerned with industry benchmarks and hitting industry standards for call waiting times, resolution time and the perennial cost per email. Download the SDI best practices guide to learn more! 
(WHITE PAPER) READ ABSTRACT |

Quick Guide: Getting to Grips with Service Desk Metrics by Citrix Online UK

April 2011 - (Free Research)
This quick guide from Service Desk Institute identifies the most popular industry metrics that you should be employing, considers the best ways to measure them and demonstrates how to utilise these measures to improve your service delivery. 
(WHITE PAPER) READ ABSTRACT |

Manufacturing ERP Buyer’s Guide by ECi Software Solutions - M1 ERP System for Manufacturers

December 2011 - (Free Research)
Inside this guide, you’ll find information about most of the major vendors that offer enterprise resource planning (ERP) software for manufacturers. 
(EGUIDE) READ ABSTRACT |

Security Gateway Buyer's Guide by Intel

February 2011 - (Free Research)
If you’re currently evaluating Security Gateways, this guide will provide the analysis and decision support that will enable you make an informed choice. The following sections of the guide contain tools you can use to identify the right fit for your security architecture based on business requirements, cost, and complexity. 
(WHITE PAPER) READ ABSTRACT |

Guide Application: Connect, Inform & Engage the Entire Campus Community by AT&T Corp

October 2011 - (Free Research)
AT&T Campus Guide is an affordable, leading edge, service-as-a-solution open mobile platform. 
(WHITE PAPER) READ ABSTRACT |

BlackBerry Java® Application Location-based Services Development Guide by BlackBerry

June 2010 - (Free Research)
Access this development guide to learn about location-based services on for BlackBerry Java Applications. This guide will cover: GPS overview, specifying the GPS mode, retrieving a location provider, retrieving the location of a BlackBerry device and geocoding and reverse geocoding. 
(EGUIDE)

Quick Start Guide – Oracle SOA Suite 11g by Oracle Corporation

December 2011 - (Free Research)
By planning for problems now, you can avoid them all together. Check out this white paper, Quick Start Guide for Oracle SOA Suite 11gR1, for an extensive look at how you can properly implement an Oracle service-oriented architecture (SOA) at your organization. 
(WHITE PAPER) READ ABSTRACT |

E-Guide: Data Integration by Oracle Corporation

June 2010 - (Free Research)
The SearchSOA.com E-Guide: Data Integration provides an expert overview of the role of data integration in SOA development. It discusses the prominent function of data services platforms (DSPs) in an SOA initiative and offers insight into the seven levels of loose coupling that architects should consider when developing this infrastructure. 
(EGUIDE) READ ABSTRACT |

HP Simply Consolidation Solution Guide: Your Guide to Shared Storage for Business Efficiency by Hewlett-Packard Company

September 2008 - (Free Research)
This guide is designed to help you understand the benefits of consolidating your storage by sharing storage from multiple application servers. 
(WHITE PAPER) READ ABSTRACT |

CW Buyers Guide: Cloud Storage by ComputerWeekly.com

October 2013 - (Free Research)
Computer Weekly looks at the variety of cloud storage options for the enterprise, their benefits and the potential security risks and opportunity costs they present. 
(ESSENTIAL GUIDE) READ ABSTRACT |

CW Buyer's Guide: Private Cloud by ComputerWeekly.com

March 2012 - (Free Research)
This Computer Weekly Buyers guide gives you the facts you need to help you plan and execute your private cloud strategy. 
(ESSENTIAL GUIDE) READ ABSTRACT |

E-Guide: CIO’s Guide to ERP Trends by Ramco Systems

March 2011 - (Free Research)
This e-guide discusses two tier ERP models, ERP implementation and the benefits ERP can provide for an organization. 
(EGUIDE) READ ABSTRACT |

Computer Weekly Buyers' Guide: Cloud Computing by SearchDataCenter.com

January 2011 - (Free Research)
This seven-page Buyer’s Guide to Cloud Computing by Computer Weekly journalists details the kinds of cloud offering that CIOs and senior IT professionals will need to take into account as they plan future outsourcing, hosting and application strategies. 
(ESSENTIAL GUIDE) READ ABSTRACT |

Expert Guide: How 2 CIO/CTO's Used ITSM to Improve IT Resource Use by ServiceNow

April 2014 - (Free Research)
This expert e-guide will show you how IT service management can benefit CIOs and CTOs. 
(EGUIDE) READ ABSTRACT |

Cloud Backup and Cloud Disaster Recovery Essential Guide by SearchStorage.com

July 2012 - (Free Research)
Cloud backup and disaster recovery services have matured and are now viable alternatives for enterprise data protection environments. Hybrid approaches can effectively integrate on-premises systems with cloud storage services. 
(ESSENTIAL GUIDE) READ ABSTRACT |

E-Guide: VM in the Cloud by SearchSecurity.com

January 2012 - (Free Research)
Before you move services to the cloud, you must understand how the change in risk will affect your existing security strategy. View this expert resource now to gain best practices for cloud risk management and explore the importance of revisiting risk assumptions, pros and cons of aggregation, tips for pen testing cloud environments, and more. 
(EGUIDE) READ ABSTRACT |

E-Guide: Software-Defined Networking Could Make Network-as-a-Service a Reality by SearchSecurity.com

April 2012 - (Free Research)
This E-Guide from SearchNetworking.com explores the reality of Network-as-a-Service and how it may be coming soon to a data center near you. 
(EGUIDE) READ ABSTRACT |

July Essentials Guide on Cloud Computing by SearchSecurity.com

July 2012 - (Free Research)
This Information Security Essentials Guide provides key insight into the common cloud security issues organizations face today and how to adapt to the new risks of cloud computing. View now to explore cloud security, compliance, services and more. 
(EBOOK) READ ABSTRACT |

E-Guide: Cloud computing security - Infrastructure issues by SearchSecurity.com

May 2011 - (Free Research)
While cloud computing provides a number of compelling benefits, it's highly distributed. Understanding how cloud computing providers build services and manage data is critical as it can mean the difference between real cost savings and false economy. 
(EGUIDE) READ ABSTRACT |

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