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Demystifying Customer Service Correspondence Work Flow in Cards by Wipro Technologies
May 12, 2009 - (Free Research)
Methods for capturing customer attention and loyalty may have changed over the years, but the basic DNA of business has not - a focus on establishing new customer relationships and retaining existing ones. This paper provides both a business & technology insight into the credit card customer service workflow.
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Handbook: Extending SAP Workflow by SearchSAP
February 25, 2013 - (Free Research)
Let this E-Book be your guide to expanding business possibilities with SAP Workflow add-ons. Discover how add-ons can help your business process management, what add-ons exist for SAP mobile, seven questions to ask when evaluating add-ons, and more.
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ExtraView Enterprise by Extraview Corporation
ExtraView Enterprise enables organizations to quickly and cost-effectively, create user specific web-based solutions that conform to a corporation's unique business processes and workflow requirements.
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What is the difference between Workflow Engines and BPM Suites? by Lombardi Software, An IBM Company
May 2009 - (Free Research)
To understand the power of a BPM initiative, this paper provides background on the workflow solutions of the 90's, documents a few important events that helped shape the market, and presents the elements of a successful BPM suite.
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Six tips for getting the most out of SAP Workflow by Dolphin
November 2012 - (Free Research)
View this expert E-guide to learn more about how you can implement SAP Workflow in your organization. Discover how a properly designed SAP workflow will help your business with automated routine financial processes with areas like asset accounting and auditing.
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UPMC reshapes the nursing unit with SmartRoom by IBM
July 2010 - (Free Research)
UPMC sought to improve the workflow efficiency in its nursing units to enhance the quality of care, reduce costs/errors and leverage its nursing resources more effectively. Supported by its partnership with IBM, UPMC developed SmartRoom, a workflow optimization system that leverages clinical intelligence to guide nursing decisions and activities.
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Extending SAP Workflow: Getting More Out of Your Application by Winshuttle, LLC
July 2012 - (Free Research)
Read this short e-book to discover what your different choices are when it comes to add-ons for SAP Workflow, including mobile options. Then, continue reading to uncover seven questions you should ask when you're evaluating add-ons.
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Mobilizing Applications Lotus Domino Databases by BlackBerry
August 2008 - (Free Research)
The ability to access and update Lotus Domino applications can be a simple and effective way to improve efficiency. Read this paper and learn how easy it can be to create BlackBerry applications that integrate with your Lotus Domino applications.
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Accounts Payable: Consolidating AP Workflow Outside the SAP System by Esker Inc.
December 2010 - (Free Research)
Interested in automating the AP process? Before moving ahead, consider whether it’s best to automate AP workflow inside or outside the SAP system. Integrating a solution that runs AP workflow inside the SAP system might seem logical, but there are some important factors to take into account. Learn about the advantages of external AP workflow.
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Extending SAP Workflow: Getting More Out of Your Application by Esker Inc.
February 2013 - (Free Research)
Trying to decide between third-party and SAP's own add-ons to SAP Workflow is a confusing but important process for ensuring employee adoption, efficiency, and productivity. This eBook helps identify and analyze SAP Workflow add-on solutions.
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Case Study: Mid-Carolina Electric Cooperative, Inc. by Perceptive Software
August 2010 - (Free Research)
Read this case study of Mid-Carolina Electric Cooperative, Inc. to learn how replacing its old document imaging system with a new low-maintenance full-featured document management, imaging and workflow suite improved allowed for better information sharing and document availability, faster customer service and increased productivity.
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Implementing an identity management solution by SAP America, Inc.
June 2008 - (Free Research)
This document describes the SAP NetWeaver Identity Management products, which cover most of the core functionality for implementing an identity management solution, including a virtual directory.
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The Third Stakeholder: The End-User's Impact on CRM ROI by Knoa Software
September 2008 - (Free Research)
CRM solutions, like Siebel, automate complex business processes where high levels of application performance are crucial. Read this whitepaper to learn best practices in Siebel CRM Performance Management.
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Business Process Management Today: Putting theory into practice by ebizQ
August 2010 - (Free Research)
In this special issue, SearchSOA looks at elements that drive the fervent interest in BPM today, with a special focus on the problems teams run into when they convert theory into practice. Read about workflow do’s and don’ts, BAM strategies, and CEP implementation challenges in this first edition of SearchSOA’s BPM quarterly.
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Recovery Manager for Active Directory by Dell Software
Quest Recovery Manager for Active Directory offers an easy-to-use solution for fast, granular, online recovery of Active Directory (AD) in the event of inadvertent modification of AD due to software failure or human error.
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How to Improve Employee Productivity in Midsize Businesses by Oracle Corporation
March 2008 - (Free Research)
This white paper reviews the productivity issues facing midsize businesses and discusses how Oracle Application Express (APEX) improves employee productivity and enhances development efficiencies.
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