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 •   Business Process Management (BPM)
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Advanced Meter Infrastructure: Composite Technologies to Meet New Demands in Sales and Customer Service by SAP America, Inc..
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Demystifying Customer Service Correspondence Work Flow in Cards by Wipro Technologies

May 12, 2009 - (Free Research)
Methods for capturing customer attention and loyalty may have changed over the years, but the basic DNA of business has not - a focus on establishing new customer relationships and retaining existing ones. This paper provides both a business & technology insight into the credit card customer service workflow. 
(WHITE PAPER) READ ABSTRACT |

Get More Out of Your SAP Workflow Application by SearchSAP

February 25, 2013 - (Free Research)
Let this E-Book be your guide to expanding business possibilities with SAP Workflow add-ons. Discover how add-ons can help your business process management, what add-ons exist for SAP mobile, seven questions to ask when evaluating add-ons, and more. 
(EBOOK) READ ABSTRACT |

Deliver Cost-Effective, Quality Care by Outsourcing Transcription by Nuance

December 31, 2012 - (Free Research)
Learn about a full-service, outsourced transcription option for healthcare enterprises that combines speech recognition with transcription services, enabling you to produce and deliver cost-effective, timely, and high-quality clinical documentation. 
(WHITE PAPER) READ ABSTRACT |

Workflow Vs. Application Automation Tools: Choosing the Right Tool for the Job by UC4 Software, Inc

June 2008 - (Free Research)
With the increasing popularity of workflow software, many IT departments are wrestling with the distinction between workflow programs and application automation tools. This paper sheds some light on their distinction. 
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ExtraView Enterprise by Extraview Corporation

ExtraView Enterprise enables organizations to quickly and cost-effectively, create user specific web-based solutions that conform to a corporation's unique business processes and workflow requirements. 
(ASP & SOFTWARE PRODUCT)

What is the difference between Workflow Engines and BPM Suites? by Lombardi Software, An IBM Company

May 2009 - (Free Research)
To understand the power of a BPM initiative, this paper provides background on the workflow solutions of the 90's, documents a few important events that helped shape the market, and presents the elements of a successful BPM suite. 
(WHITE PAPER) READ ABSTRACT |

Six tips for getting the most out of SAP Workflow by Dolphin

November 2012 - (Free Research)
View this expert E-guide to learn more about how you can implement SAP Workflow in your organization. Discover how a properly designed SAP workflow will help your business with automated routine financial processes with areas like asset accounting and auditing. 
(EGUIDE) READ ABSTRACT |

UPMC reshapes the nursing unit with SmartRoom by IBM

July 2010 - (Free Research)
UPMC sought to improve the workflow efficiency in its nursing units to enhance the quality of care, reduce costs/errors and leverage its nursing resources more effectively. Supported by its partnership with IBM, UPMC developed SmartRoom, a workflow optimization system that leverages clinical intelligence to guide nursing decisions and activities. 
(CASE STUDY) READ ABSTRACT |

North Shore Medical Center Provides Better Support with AMD Processor-based Solutions by HP, Vmware and AMD

July 2008 - (Free Research)
Thanks to VMware, North Shore Medical Center provides better support for physicians and healthcare professionals while improving data center management with Advanced Micro Devices processor-based solutions. 
(CASE STUDY) READ ABSTRACT |

Extending SAP Workflow: Getting More Out of Your Application by Winshuttle, LLC

July 2012 - (Free Research)
Read this short e-book to discover what your different choices are when it comes to add-ons for SAP Workflow, including mobile options. Then, continue reading to uncover seven questions you should ask when you're evaluating add-ons. 
(EBOOK) READ ABSTRACT |

Mobilizing Applications Lotus Domino Databases by BlackBerry

August 2008 - (Free Research)
The ability to access and update Lotus Domino applications can be a simple and effective way to improve efficiency. Read this paper and learn how easy it can be to create BlackBerry applications that integrate with your Lotus Domino applications. 
(WHITE PAPER) READ ABSTRACT |

Practical and Flexible IT Service Management for the Real World by Numara Software

January 2009 - (Free Research)
This webinar will show you why Numara® FootPrints® 9, a highly flexible and practical service desk solution, is the best value in the service desk market today. 
(WEBCAST) READ ABSTRACT |

Accounts Payable: Consolidating AP Workflow Outside the SAP System by Esker Inc.

December 2010 - (Free Research)
Interested in automating the AP process? Before moving ahead, consider whether it’s best to automate AP workflow inside or outside the SAP system. Integrating a solution that runs AP workflow inside the SAP system might seem logical, but there are some important factors to take into account. Learn about the advantages of external AP workflow. 
(WHITE PAPER) READ ABSTRACT |

The Alcatel-Lucent OmniAccess 8550 WebServices Gateway: AUTOMATED WORKFLOW FOR IMPROVED PAT IENT CARE by Alcatel-Lucent

April 2008 - (Free Research)
The Alcatel-Lucent OmniAccess 8550 Web Services Gateway is a network appliance that secures automated business processes to meet corporate governance obligations. 
(WEBCAST) READ ABSTRACT |

Streamlining Access Control for SAP® Systems: The Many Advantages of Automated User Provisioning by Security Weaver

September 2008 - (Free Research)
For organizations with high-volumes of employees leveraging SAP solutions, managing access is a complex undertaking. This paper examines the access control challenges and reveals the many advantages of automated user provisioning for SAP solutions. 
(WHITE PAPER) READ ABSTRACT |

The Forrester Wave™: Business Process Management for Document Processes, Q3 2007 by EMC Corporation

July 2007 - (Free Research)
To see how the vendors stack up, Forrester evaluated eight business process management suite (BPMS) suppliers best suited and most experienced for document-intensive processes across approximately 150 criteria. 
(WHITE PAPER) READ ABSTRACT |

Case Study: Mid-Carolina Electric Cooperative, Inc. by Perceptive Software

August 2010 - (Free Research)
Read this case study of Mid-Carolina Electric Cooperative, Inc. to learn how replacing its old document imaging system with a new low-maintenance full-featured document management, imaging and workflow suite improved allowed for better information sharing and document availability, faster customer service and increased productivity. 
(CASE STUDY) READ ABSTRACT |

Application Performance Brief: Microsoft Office SharePoint Server by BlueCoat

April 2011 - (Free Research)
Blue Coat Systems provides an end-to-end acceleration solution to regain performance, minimize bandwidth usage, and significantly reduce the time to complete all SharePoint Server 2007 and 2010 operations. 
(WHITE PAPER) READ ABSTRACT |

How to Expand on SAP Workflow by Esker Inc.

July 2013 - (Free Research)
Trying to decide between third-party and SAP's own add-ons to SAP Workflow is a confusing but important process for ensuring employee adoption, efficiency, and productivity. This eBook helps identify and analyze SAP Workflow add-on solutions. 
(EBOOK) READ ABSTRACT |

The Third Stakeholder: The End-User's Impact on CRM ROI by Knoa Software

September 2008 - (Free Research)
CRM solutions, like Siebel, automate complex business processes where high levels of application performance are crucial. Read this whitepaper to learn best practices in Siebel CRM Performance Management. 
(WHITE PAPER) READ ABSTRACT |

Implementing an identity management solution by SAP America, Inc.

June 2008 - (Free Research)
This document describes the SAP NetWeaver Identity Management products, which cover most of the core functionality for implementing an identity management solution, including a virtual directory. 
(WHITE PAPER) READ ABSTRACT |

Digital Intermediate: Content-Aware Compression and Data Deduplication for Online Storage for Media/Entertainment and Post-Production by Ocarina Networks

January 2009 - (Free Research)
This application paper provides an overview of Ocarina technology, describes a typical media workflow, specifically citing a 2K/4K film and Digital Intermediate (DI) environment. 
(WHITE PAPER) READ ABSTRACT |

Recovery Manager for Active Directory by Dell Software

Quest Recovery Manager for Active Directory offers an easy-to-use solution for fast, granular, online recovery of Active Directory (AD) in the event of inadvertent modification of AD due to software failure or human error. 
(ASP & SOFTWARE PRODUCT)

Whitepaper on eDiscovery & Compliance for Edge data that is in process by CommVault Systems, Inc.

March 2014 - (Free Research)
This informative datasheet gives information on two solutions that can help organizations handle their own compliance and discovery workflows without the help (and expense) of outside consultants. 
(DATA SHEET) READ ABSTRACT |

IT@Intel White Paper: Remediating Applications when Migrating from Microsoft Windows XP to Microsoft Windows 7 by Intel

May 2010 - (Free Research)
Read this paper to learn why Intel is migrating from Microsoft Windows XP to Microsoft Windows 7, and how the new system is expected to boost long-term performance, security, manageability, and productivity needs. 
(WHITE PAPER)

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