CRM without Compromise: A Strategy for Profitable Growth by SAP America, Inc.. Build your CRM system so it is flexible enough to quickly respond to changing customer needs and business challenges to sustain a competitive advantage and enjoy a profitable more... >> Discover more offerings from SAP America, Inc..
		Cisco Secure Wireless Office Solution for SMBs by Cisco Systems, Inc. The Cisco Secure Wireless Office Solution consolidates all network requirements into a complete, reliable wired and wireless infrastructure. more... >> Discover more offerings from Cisco Systems, Inc.
		Solution Guide for Business Continuity & Disaster Recovery by F5 Networks. IT managers today must be ready for the unexpected, especially in consideration of new industry & government rules concerning data protection & disaster recovery. It is only more... >> Discover more offerings from F5 Networks.

ERP for Service Organizations by Epicor Software Corporation. Moving beyond Professional Services Automation (PSA), Epicor for Service Enterprises is an ERP solution developed specifically mid to large sized professional service organizations. It streamlines every aspect of your business -- from bid management to engagement delivery, from resource management to project accounting and portfolio management.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Astea Alliance - Service Lifecycle Management by Astea International Inc. (E-mail this company) Astea Alliance -supports the complete service lifecycle, and enables you to manage staff and inventory more efficiently while providing higher levels of service to customers. It provides a single, unified view of all service transactions & gives you a wealth of decision support tools to continuously refine the quality of your service process.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

DaaS™: Data Warehousing as a Service by Kognitio July 2008 - (Free Research) Data warehousing as a Service (DaaS) is an extremely attractive proposition to mid-size companies, as well as departmental divisions of large corporations that seek to implement cost-effective, quick and dynamic data analytics projects.  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Data Deduplication and VTLs - Data Protection for Organizations of All Sizes by Overland Storage. February 2008 - (Free Research) Smaller businesses cannot always afford the data protection solutions that are designated for larger enterprises. This white paper highlights new appliances that help smaller organizations achieve the data protection requirements of larger companies.  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Simplify Your IT Infrastructure: Reduce Total Cost of Ownership by Hewlett-Packard Company September 2008 - (Free Research) This paper will help to determine how a blade infrastructure reduces the number of servers and storage systems you need, maximizes rack space, reduces heat buildup and increases manageability.  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Astea Alliance Service Management Suite by Astea International Inc. (E-mail this company) Astea Alliance service management suite integrates & optimizes business processes for Contact Center, Field Service, Depot Repair, Logistics, Professional Services, & Sales & Marketing. Astea helps organizations maximize the value of their service operations by providing comprehensive, cost-effective solutions that optimize the service enterprise.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

HP Storage Works Virtualization: Business Motivation & Benefits by Hewlett-Packard Company July 2008 - (Free Research) This whitepaper describes the business motivations for using storage virtualization and the benefits it can deliver. Basic storage virtualization approaches are described and their benefits and limitations are compared.  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

How Can I More Effectively Address the Needs of My Business Customers? by CA. October 2008 - (Free Research) CA IP-based service management solutions help you protect and grow your customer base, extend competitive advantage and reduce risk by enabling you to deliver new managed services.  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Determining Total Cost of Ownership for Data Center and Network Room Infrastructure by APC August 2008 - (Free Research) This white paper describes an improved method for measuring TCO for data center and network room physical infrastructure, and provides examples on how to relate these costs to the overall IT infrastructure and evaluate cost control strategies.  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Right-Sizing a Security Management Appliance: Why Intellitactics Chose NEI - Reliability and Speed to Market by NEI (Network Engines) July 2008 - (Free Research) This paper describes NEI’s holistic approach to integrating hardware, OS, management software and services, which enabled Intellitactics to accelerate the development and launch of their SAFE appliances  (CASE STUDY) READ ABSTRACT | GO TO CASE STUDY

Alliance PocketPC - Impact Field Productivity by Astea International Inc. (E-mail this company) Alliance PocketPC: For unmatched portability, this solution captures information needed for call assignments, providing support for administrative tasks that impact field productivity via a Windows CE 3.0 device. Can be used in transmission-restricted areas and remote sites out-of-range for wireless links.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

IFS Construction Project Management Software by IFS The experience we’ve gained working alongside many of Europe’s leading names in the construction and engineering industries tells us that each industry sector is subject to its own unique requirements.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Viral Marketing Simplified: Best Practices for Marketing Your Business to New Customers by Cisco Systems, Inc February 2008 - (Free Research) Viral marketing, buzz marketing, stealth marketing -- the names vary, but its popularity is undeniable.  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

eGuide: Backup and Recovery of Exchange - What every IT Manager Needs to Know by SyncSort September 2008 - (Free Research) This E-Guide from offers best practices for Exchange disaster recovery and explores how SLAs and RSGs can ease the pain of this process. It also provides insight on how to choose the right Exchange backup type for your organization.  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Oracle versus SAP: The Battle for Small and Medium-Sized Businesses (SMBs) by Oracle Corporation. March 2008 - (Free Research) Oracle and SAP are both ramping up their efforts to attract small and medium-sized businesses (SMBs) to their enterprise applications. Nucleus Research decided to investigate the success SMBs are having with Oracle and SAP enterprise applications.  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Epicor®Vista™ – Job Shop & Make-to-Order ERP Solutions by Epicor Software Corporation. Epicor Vista is a world-class, integrated manufacturing and accounting solution for emerging manufacturers, job shops or make-to-order departments of large enterprises. Vista is loaded with innovative tools that will help you take control of estimating, orders, scheduling, costing, inventory, quality and much more.  (ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

Size DOES Matter – When Choosing the Right ERP Solution by Xperia June 2008 - (Free Research) Relationship is more important for a small-to-medium manufacturers than a large one, because small-to-medium manufacturers tend to have few IT resources, and therefore rely more on the software supplier.  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

The Fast Track to Service Management Success: Software as a Service by Cisco Systems, Inc September 2008 - (Free Research) This paper begins with a discussion of the challenges that SMBs face in managing and supporting the IT solutions they need to run their businesses and examines the obstacles they face trying to effectively meet service management objectives.  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Increase Operational Efficiency by Outsourcing by Cisco Systems, Inc February 2008 - (Free Research) Read this paper to learn how to increase operational efficiency by outsourcing. There are only so many hours in the day. Do you really want your employees spending valuable time managing your business's information technology (IT) system?  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Improving Customer Service in SMBs through Collaborative Tools by Cisco Systems, Inc February 2008 - (Free Research) Employees at SMBs have the same need to collaborate as larger businesses. Advanced collaboration tools have become more affordable, easier to use, and easier to deploy and maintain. Learn how collaboration tools can help your business.  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Retail Fashion Market RFID Solutions by Motorola Inc July 2008 - (Free Research) This whitepaper explains how Radio Frequency Identification (RFID) provides real-time inventory visibility so you can react quickly to inventory demand and stocking levels, helping ensure that the right product is available for your customers at the right time.  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Managed Services: Leveraging Market Trends to Build High Margin Services by Zenith Infotech June 2008 - (Free Research) With the continued evolution of the IT industry, Channel Professionals have rightly identified managed services as a way to offer timely, valuable services with attractive margins.  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Opalis Announces New Release, OEM Partnership with CA by Opalis Software, Inc. June 2008 - (Free Research) This whitepaper covers two April 2008 announcements by Opalis Software Inc. The first announced the general availability of Opalis Integration Server 5.5 and the second introduced an OEM partnership between Opalis and CA.  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Pocket E-Guide - Managed Services: Leveraging Market Trends to Build High Margin Services by Zenith Infotech September 2008 - (Free Research) With the continued evolution of the IT industry, Channel Professionals have rightly identified managed services as a way to offer timely, valuable services with attractive margins. This E-guide is a useful read for any Channel Professional interested in managed services.  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Dialogue by Exstream Software. Exstream’s Dialogue is a fully integrated software solution that allows you to design, develop, maintain, and output fully personalized and consistent communications of all types.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

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