VI Service Desk fulfills the need to provide consistent, centralized service and support. Tickets are prioritized, assigned to the proper resources and escalated to the next support tier when necessary. Robust Ad-hoc reporting helps IT track trends and justify change. 

Black Duck provides a framework that not only allows your software development organization to benefit from open source but also allows other enterprise stakeholders—including legal, IT, security, export and purchasing personnel—to access timely and relevant information to effectively manage business risks. 

In part one of this webcast series, we show you how the productivity of your sales teams can be dramatically increased by utilizing the enhancements in the newly released Microsoft Dynamics CRM 4.0. 

Discover why organic growth is the means to achieving continuous, profitable growth, and find out how your company can address some of the most common challenges in the quest to achieve it. 

The City of Monroe posted its employees' and elected officials' email addresses on its web site (without a spam filter) - to disastrous results. In this case study, you'll learn how Google Message Security solution immediately reduced the number of offensive and often pornographic, spam that reached the City's email servers by 95 percent. 

Is your organization struggling to reduce server costs and improve performance? This webcast explores how various virtualization and server platforms stack up in performance tests. Learn how to leverage this technology to achieve significant consolidation and cost savings. 

The very same virtualization infrastructure you use for your servers today can be naturally extended to support the hosting of desktops as well. As a result, users gain the flexibility of connecting to a well-managed desktop from virtually any network endpoint. But how do you get there? 

This white paper describes the architecture of the Sun Fire X4170, X4270 and X4275 servers, including the processor technology, I/O subsystem, built-in system management features, and range of supported operating systems. 

This paper examines how investing in new Sun servers can actually cut your data center costs. Find out how Sun’s latest technology will cut the number of servers you need. 

Managing desktop environments across the enterprise can be challenging for many organizations. Virtualization of desktop systems is an increasingly popular solution, but requires scalability and balanced design for successful implementation. This white paper discusses the use of Sun Fire X4450 servers as a virtual desktop infrastructure platform. 

This paper shows how next-generation Sun servers, based on the Intel Xeon processor 5500 series, allow IT organizations to meet these challenges by delivering game-changing performance and virtualization improvements that help enable companies to leverage best practices for IT management, application deployment, work processes, and cost control. 

This presentation transcript will discuss the top ten most useful advantages of Windows Server 2008 R2. Gain insight into improvements made to Terminal Services and Hyper-V that can provide your organization with increased flexibility.