TechExcel CustomerWise (formerly TechExcel CRM) Customer Support Software by TechExcel, Inc.. CustomerWise helps optimize your support process by providing your internal support team with all of the tools necessary to resolve support requests quickly. From incident more... >> Discover more offerings from TechExcel, Inc..
		F5 Acopia ARX Series Intelligent File Virtualization Devices by F5 Networks. Acopia ARX devices introduce intelligent file virtualization into the file storage infrastructure, eliminating the disruption associated with storage administration & automating more... >> Discover more offerings from F5 Networks.
		InfoTrends White Paper: Speeding Your Business Processes: Making Transactional Content Readily Available by IBM.. In this white paper, InfoTrends examines the business and technological requirements needed to make critical business transactional content readily available, posing IBM's more... >> Discover more offerings from IBM..

ERP for Service Organizations by Epicor Software Corporation. Moving beyond Professional Services Automation (PSA), Epicor for Service Enterprises is an ERP solution developed specifically mid to large sized professional service organizations. It streamlines every aspect of your business -- from bid management to engagement delivery, from resource management to project accounting and portfolio management.  (SOFTWARE PRODUCT)

Compliance Solved for Credit Unions by EVault Inc., a Seagate Company April 2008 - (Free Research) EVault technology helps your credit union adhere to National Credit Union Administration (NCUA) regulations, including its requirements to comply with the Gramm-Leach-Bliley Act and the Bank Secrecy Act. (WHITE PAPER) READ ABSTRACT |

ServiceCEO for HVAC Installation and Repair Service Companies by Insight Direct (E-mail this company) No matter what type of HVAC Service Company you run, ServiceCEO has just the right features to make running your business much easier. It allows you to eliminate a significant portion of the day-to-day drudgery involved in running a HVAC service company. It makes everything from scheduling to quoting and parts inventory management a simple task.  (SOFTWARE PRODUCT)

GFI FAXmaker by GFI Software, Inc. GFI FAXmaker is the leading enterprise quality fax server when it comes to reliability, ease of use and administration, and price.  (SOFTWARE PRODUCT)

Citrix XenServer Dell Edition Product Literature by Citrix Systems and Dell Inc. June 2008 - (Free Research) This guide provides information on Citrix XenServer Dell Edition features, supported hardware, reference configurations, and best practices. (ARTICLE) READ ABSTRACT |

Green IT: beyond the data center -- How IT can contribute to the environmental agenda across and beyond the business by Accenture. June 2008 - (Free Research) This whitepaper looks at the ecological impact of a business?s entire IT infrastructure and provides the CIO with a holistic prospective to a business?s carbon footprint. (WHITE PAPER) READ ABSTRACT |

ServicePower - Strengthening the Service Chain by SERVICEPower. ServicePower’s application set is highly configurable – you can choose what works best for your service organization. The same application is proven in a wide range of service industries and so our customers represent a cross-section of world leading companies in the insurance, medical, appliance, security and consumer electronics industries.  (ASP & SOFTWARE PRODUCT)

Inventory, Warehouse and Supply Chain Management Software for .Net2.0 by SLINGSHOT. Inventory, warehouse and supply chain management is as much an art as it is a science. Slingshot’s web based applications provide you with the tools that enable you to take your craft further than ever before.  (SOFTWARE PRODUCT)

Purchasing, Procurement and Requisition Management Software for .Net2.0 by SLINGSHOT. Using familiar internet purchasing conventions, empower your procurement team to buy capital, service and hard goods within a secure, auditable and workflow controlled environment.  (SOFTWARE PRODUCT)

Advanced Financial Management Software for .Net2.0 by SLINGSHOT. Know your exact cash position. Report quickly and with confidence to your management and regulators. Speed processing and lower administrative overheads with Slingshot's Advanced Financial Management modules.  (SOFTWARE PRODUCT)

Five Ways BPM Can Improve Complex Sales - Turning Prospects into Customers by Metastorm February 2008 - (Free Research) BPM enables organizations to rapidly adapt customer on-boarding processes, ensuring there is no gap between a mandated process change and enforcement of that change. (WHITE PAPER) READ ABSTRACT |

Sales Order Management Software for .Net2.0 by SLINGSHOT. Provide superior service by addressing your customers’ individual needs. Automate manual processes using electronic workflows and integrate your on-line transactions between customers and suppliers.  (SOFTWARE PRODUCT)

The Swiss Colony Faxing with Financial Efficiency through FlyDoc by Esker Inc. February 2008 - (Free Research) By implementing a hosted solution, The Swiss Colony is able to eliminate prohibitive setup charges, volume minimums and ongoing costs associated with fax hardware. (WHITE PAPER) READ ABSTRACT |

Supply Chain Management in Kraft by BOARD June 2008 - (Free Research) In order to maintain its market leadership, Kraft Food's products should reach their destinations faster and faster, but in the most effective way. (CASE STUDY) READ ABSTRACT |

Product Demos - 3 Types of Demos That Will Kill the Sale by ZIGZAG Marketing, Inc. July 2008 - (Free Research) There are three types of product demos that prolong the sales cycle, result in no decision, or flat out kill the deal, Feature Dump Demo, Show Up & Throw Up Demo, Spray & Pray Demo. (WHITE PAPER) READ ABSTRACT |

Taking Your Payroll Data from the Basement to the Board Room by Infor. March 2008 - (Free Research) View this Webcast to explore the evolution of payroll and workforce data and their value to your enterprise. Discover how enterprises today are using payroll data to improve profits, grow business and become employers of choice. (WEBCAST) READ ABSTRACT |

KEYNOTE: Successful UC integration: Picking the path to adoption by SearchUnifiedCommunications.com September 2008 - (Free Research) In this webcast, expert Blair Pleasant will discuss four UC deployment models that will help companies realize UC's value proposition -- whether they're looking to do small pilot program or deeply integrate UC into business processes across the board. (WEBCAST) READ ABSTRACT |

Proofpoint MLX Whitepaper by Proofpoint, Inc. August 2008 - (Free Research) This white paper explains the key concepts, technologies and benefits associated with Proofpoint MLX technology, which provides the most effective spam protection today. (WHITE PAPER) READ ABSTRACT |

Dispatch Direct: Service Call Dispatching by Dispatch Direct Dispatch Direct service call software will help you run and manage your services business or divisions with increased efficiency, productivity and superior customer service.  (SOFTWARE PRODUCT)

Looking beyond RAID and Virtualization: Exploring Alternative Storage Solutions by Omneon May 2008 - (Free Research) This paper discusses how RAID and virtualization provide benefits for certain storage issues but ultimately both succumb to their limitations. (WHITE PAPER) READ ABSTRACT |

Tiered Storage and Virtualization in the Real World: Calculating the ROI and Cost Savings of a Move to Tiered Storage by Fidelity National Information Services by Hitachi Data Systems July 2008 - (Free Research) This case study documents specify business and economic value realized by one enterprise company after its first year using new storage architecture built on Hitachi tiered storage. (WHITE PAPER) READ ABSTRACT |

How to Certify or Re-certify Twisted Pair Cabling for 10 Gb/s Ethernet and Testing Guidelines for Alien Crosstalk (AXTalk) by Fluke Networks May 2008 - (Free Research) This paper provides an overview of the methods to measure and certify the performance of the installed cabling system for compliance with the requirements of 10GBASE-T. (WHITE PAPER) READ ABSTRACT |

Tiered Storage & Data Classification School I by Overland Storage. June 2008 - (Free Research) View this expert webcast to learn more about the benefits of data classification and developing a tiered storage architecture and learn how to be successful in your endeavors. (WEBCAST) READ ABSTRACT |

Tiered Storage & Data Classification School II by Overland Storage. June 2008 - (Free Research) View this expert Webcast to learn more about the benefits of data classification and developing a tiered storage architecture and learn how to be successful in your endeavors. (WEBCAST) READ ABSTRACT |

Acquire, Analyze, and Present Data with LabVIEW by National Instruments NI LabVIEW is an open environment designed to make interfacing with any measurement hardware simple. With interactive assistants, code generation, and connectivity to thousands of devices, LabVIEW makes gathering data as simple as possible.  (SOFTWARE PRODUCT)

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